What users are saying about
8 Ratings
22 Ratings
8 Ratings
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Score 8 out of 100
22 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

Likelihood to Recommend

Humanity

It's well suited for simple aggregate tracking of day to day, time for reps. It is not suitable if you want anything better than a 30K foot view. It's very high level but doesn't help you optimize.
Luke Ferrel | TrustRadius Reviewer

When I Work

When I work is well suited to use to keep track of whom is confirmed to work when and on what event/s (technically called "schedules" in When I Work). It is not suited to communicate needed information to your workers. If you are looking for something all-inclusive, like Yardi for real estate, When I Work is not it.
Anonymous | TrustRadius Reviewer

Pros

Humanity

  • It's easy to enter data
  • Good at aggregating all up data
Luke Ferrel | TrustRadius Reviewer

When I Work

  • Mobile-friendly: our student staff loves the app and use it frequently to check their schedules.
  • Straight forward the learning curve is minimal for our student staff and they can figure out how to use When I Work with only a quick tutorial.
Anonymous | TrustRadius Reviewer

Cons

Humanity

  • Don't provide ANY way to optimize staffing
  • We spent a LOT of time with them working on seeing queue availability for each rep. They tried but weren't completely sure what their product could or could not do. The effort was there, but if they had known their product better it would have been a quick 'no'.
Luke Ferrel | TrustRadius Reviewer

When I Work

  • We would love to see the functionality of more than one email address per profile.
  • With so many managers in our group and so many locations, we would like to have job sites alerts attached to the 'supervisor' security role for when team members pick up shifts. That way every manager doesn't get the alert for every job site.
Talitha Rieken | TrustRadius Reviewer

Likelihood to Renew

Humanity

No score
No answers yet
No answers on this topic

When I Work

When I Work 10.0
Based on 1 answer
It's a powerful tool for employee management and intuitive to use.
AK Cyrway | TrustRadius Reviewer

Usability

Humanity

No score
No answers yet
No answers on this topic

When I Work

When I Work 9.0
Based on 1 answer
While it's one of the better apps, my only complaint is the icon layout of the dash; mouseover sometimes doesn't work for my system.
AK Cyrway | TrustRadius Reviewer

Support

Humanity

No score
No answers yet
No answers on this topic

When I Work

When I Work 8.2
Based on 7 answers
Excellent IT team from the early launch days to serial usage period. Whenever any minor issues are reported they act to resolve [them].
İhsan Akkarpuz | TrustRadius Reviewer

Implementation

Humanity

No score
No answers yet
No answers on this topic

When I Work

When I Work 8.0
Based on 1 answer
Make certain your team knows how to turn off alerts and utilise the system.
AK Cyrway | TrustRadius Reviewer

Alternatives Considered

Humanity

We selected Humanity because we were in complete disarray. They were good at getting us organized, but if you're more organized you won't get a lot of value from Humanity.
Luke Ferrel | TrustRadius Reviewer

When I Work

When I work worked the best for our company and needs we had for it. The reason we went with when I work was it was easy to use, visually appealing, and allowed us to track when people were working or on PTO. This has been great for our support department.
James Mcbride | TrustRadius Reviewer

Return on Investment

Humanity

  • None really. We will likely get rid of Humanity in the next year. Everything Humanity does Pipkins can do at a more granular level.
Luke Ferrel | TrustRadius Reviewer

When I Work

  • Positive impact on ease of getting shifts covered
  • Less time for managers on completing time cards at the end of a pay period
Nick Stanley | TrustRadius Reviewer

Pricing Details

Humanity

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

When I Work

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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