What users are saying about
9 Ratings
40 Ratings
9 Ratings
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Score 9.7 out of 100
40 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

Humanity

It is a time clock software that is used to streamline the scheduling process and improve collaboration among employees by allowing them to trade shifts, request time off from any device, and that significantly reduces the workload of the manager and scheduling responsibilities. Every person connected to the system is able to receive updates in real-time about any schedule changes
Michael Rastall, MBA | TrustRadius Reviewer

When I Work

When I Work is the ideal platform to have greater control over work schedules. This platform has great ease of use, any employee without previous experience can use it without any problem, in addition, its UI is quite comfortable, which helps to make the organization of the work schedules of each employee very easy. This platform is not indicated for those companies that are looking to monitor the fulfillment of tasks, since When I Work does not show when an employee is inactive or when they have not completed their tasks, this platform is only capable of providing all employees the corresponding work schedules, and also gives them the option of requesting overtime or time off. From 1 to 10 I would recommend an 8, because it is a software that still has to add very important characteristics in personnel administration, I consider that it has a very good performance in the organization of schedules but it still needs to integrate more functions.
Carmen Rodriguez | TrustRadius Reviewer

Pros

Humanity

  • It's easy to enter data
  • Good at aggregating all up data
Luke Ferrel | TrustRadius Reviewer

When I Work

  • When I Work allowed me to color-code each employee's schedule.
  • When I Work allowed me to show who was "off" during what time of day. This was essential for morale, as our event included 16-18 hour days, and I wanted to show that everyone had down time each day.
Anonymous | TrustRadius Reviewer

Cons

Humanity

  • Managers cannot modify the hours that were swapped.
  • It is not possible to track the history of those staff that are picking up shifts.
  • The features in the mobile app can be improved.
Michael Rastall, MBA | TrustRadius Reviewer

When I Work

  • You cannot view inactive employees on the app.
  • When pulling up the schedule on the app, it defaults to Tuesday when the screen is done loading.
  • If you pull up an individual's schedule it removes your default settings. For example, I have mine set to just my store, but if I need to see an employee's schedule it resets those defaults. You're always looking at the last schedule you pulled up.
Jayelynn Willman | TrustRadius Reviewer

Likelihood to Renew

Humanity

No score
No answers yet
No answers on this topic

When I Work

When I Work 10.0
Based on 1 answer
It's a powerful tool for employee management and intuitive to use.
AK Cyrway | TrustRadius Reviewer

Usability

Humanity

No score
No answers yet
No answers on this topic

When I Work

When I Work 9.0
Based on 1 answer
While it's one of the better apps, my only complaint is the icon layout of the dash; mouseover sometimes doesn't work for my system.
AK Cyrway | TrustRadius Reviewer

Support Rating

Humanity

No score
No answers yet
No answers on this topic

When I Work

When I Work 8.7
Based on 37 answers
Every time I contact When I Work staff with an issue, someone is there with a quick solution to my problem. I love the chat feature. I can continue to work on other things while the When I Work representative assists me.
Anonymous | TrustRadius Reviewer

Implementation Rating

Humanity

No score
No answers yet
No answers on this topic

When I Work

When I Work 8.0
Based on 2 answers
Make certain your team knows how to turn off alerts and utilise the system.
AK Cyrway | TrustRadius Reviewer

Alternatives Considered

Humanity

We selected Humanity because we were in complete disarray. They were good at getting us organized, but if you're more organized you won't get a lot of value from Humanity.
Luke Ferrel | TrustRadius Reviewer

When I Work

When I Work is the first program like this that I have used. I searched online and reviews were good, the price was good and ultimately we decided to give it a try. Prior to this I was manually scheduling and calculating everything. When I Work is simple to use and a great value for the tools it offers!
Amy Morgeson | TrustRadius Reviewer

Return on Investment

Humanity

  • Time tracking keeps every employee focused on work which leads to increased work efficiency and productivity.
  • Humanity brings transparency into employee work and helps managers keep them accountable.
  • It produces extremely accurate timesheets that are used to prepare payroll.
Michael Rastall, MBA | TrustRadius Reviewer

When I Work

  • No missed shifts: shifts that were listed and assigned in When I Work had a 100% attendance rate.
  • Saves time: rather than trying to track down where someone is or who is working a specific shift I just consult my When I Work scheduler dashboard and can find the answers to scheduling questions without having to go on a wild goose chase.
Anonymous | TrustRadius Reviewer

Pricing Details

Humanity

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

When I Work

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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