What users are saying about
7 Ratings
12 Ratings
7 Ratings
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Score 6.8 out of 101
12 Ratings
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Score 7.5 out of 101

Likelihood to Recommend

Humanity

It's well suited for simple aggregate tracking of day to day, time for reps. It is not suitable if you want anything better than a 30K foot view. It's very high level but doesn't help you optimize.
Luke Ferrel profile photo

When I Work

The free version of When I Work are great for start-ups and small businesses; the free version can manage up to 75 employees. Custom shifts are easy to make, and one can organize by certain job descriptions.
AK Cyrway profile photo

Pros

Humanity

  • It's easy to enter data
  • Good at aggregating all up data
Luke Ferrel profile photo

When I Work

  • Easy to read interface and display
  • Ability to print to PDF for physical reports and record keeping
  • Employee shift management
AK Cyrway profile photo

Cons

Humanity

  • Don't provide ANY way to optimize staffing
  • We spent a LOT of time with them working on seeing queue availability for each rep. They tried but weren't completely sure what their product could or could not do. The effort was there, but if they had known their product better it would have been a quick 'no'.
Luke Ferrel profile photo

When I Work

  • While mouseovers are present, the menu could be designed better
  • Popups in the free version covers up important features when viewed on smaller resolution monitors
  • No direct print feature
AK Cyrway profile photo

Likelihood to Renew

Humanity

No score
No answers yet
No answers on this topic

When I Work

When I Work 10.0
Based on 1 answer
It's a powerful tool for employee management and intuitive to use.
AK Cyrway profile photo

Usability

Humanity

No score
No answers yet
No answers on this topic

When I Work

When I Work 9.0
Based on 1 answer
While it's one of the better apps, my only complaint is the icon layout of the dash; mouseover sometimes doesn't work for my system.
AK Cyrway profile photo

Support

Humanity

No score
No answers yet
No answers on this topic

When I Work

When I Work 10.0
Based on 1 answer
I've never had to wait for an answer to my questions; prompt, friendly service, even at the free subscription level.
AK Cyrway profile photo

Implementation

Humanity

No score
No answers yet
No answers on this topic

When I Work

When I Work 8.0
Based on 1 answer
Make certain your team knows how to turn off alerts and utilise the system.
AK Cyrway profile photo

Alternatives Considered

Humanity

We selected Humanity because we were in complete disarray. They were good at getting us organized, but if you're more organized you won't get a lot of value from Humanity.
Luke Ferrel profile photo

When I Work

Prior to When I Work, we had been using a Google calendar. This turned out to be difficult to track, and employees would never know who else was working the shift, nor could they easily access it without a Google Account. When I Work is both app and website based and can be used without a Google account.
AK Cyrway profile photo

Return on Investment

Humanity

  • None really. We will likely get rid of Humanity in the next year. Everything Humanity does Pipkins can do at a more granular level.
Luke Ferrel profile photo

When I Work

  • Assures employees know their schedule in one place
  • Visual set up is easy to see where coverage is needed
  • Faster to manage employee times; gives employees some responsibility in their schedule
AK Cyrway profile photo

Pricing Details

Humanity

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

When I Work

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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