TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Hunter

    Score7.8 out of 10
    N/AHunter is a cloud-based email search solution that helps businesses find and verify professional email addresses from domains, companies or a specific professional on the web.

    $0

    per month

    Mhelpdesk

    Score7.2 out of 10
    N/AMhelpdesk is a field service software solution that manages field technicians, work orders, employee scheduling, and client billing. By combining and integrating multiple business management tools, Mhelpdesk provides a solution that eliminates double-data entry while giving business owners visibility over their field technicians in real-time.

    $49

    per month

    Pricing
    HunterMhelpdesk
    Editions & Modules
    Free
    $0.00
    per month
    Starter
    $49
    per month
    Growth
    $99
    per month
    Pro
    $199
    per month
    Enterprise
    $399
    per month
    mHelpDesk
    $169
    per month
    Offerings
    Pricing Offerings
    HunterMhelpdesk
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    HunterMhelpdesk
    Considered Both Products
    Hunter
    No answer on this topic
    Mhelpdesk
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    9 Answers
    No answers on this topic
    Delivers good value for the price
    88%
    Delivers good value for the price
    7 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    9 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    6 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    9 Answers
    No answers on this topic
    Best Alternatives
    HunterMhelpdesk
    Small Businesses
    Affinity CRM
    Score9.2 out of 10
    Kickserv
    Score9.3 out of 10
    Medium-sized Companies
    Podium
    Score7 out of 10
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HunterMhelpdesk
    Likelihood to Recommend
    8.0
    (26 ratings)
    9.0
    (5 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (2 ratings)
    Usability
    7.0
    (3 ratings)
    8.0
    (1 ratings)
    User Testimonials
    HunterMhelpdesk
    Likelihood to Recommend
    Hunter
    The scenario we most commonly use Hunter for is to quickly find and retrieve contact email information. Phone numbers are an added bonus, but they tend to only be available for contacts in the US. SDRs have the extension in order to confirm or to help them "guess" as to what a contact's email address might be. This speeds up our prospecting time considerably. Where Hunter falls short is not being flexible where companies have more than one email format.
    Incentivized
    Read full review
    Mhelpdesk
    Mhelpdesk is perfect for smaller companies and mid-sized companies I would say. Larger companies may need something a little more advanced for lack of better words or able to handle thousands upon thousands of constant work orders, etc. Smaller companies or companies that are mid-size would benefit from this program the most as it provides the necessary programming to succeed along with its ease of use.
    Incentivized
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    Pros
    Hunter
    • Hunter provides a quick and easy way to look up the email format for any company using the free Google Chrome extension.
    • Hunter allows you to upload a bulk list of emails and verify them easily.
    • Hunter shows where verified emails were found on web pages and PDF documents. This shows that the emails were published by trusted sources.
    Incentivized
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    Mhelpdesk
    • The timer to track the technicians time is wonderful.
    • Integrates well with QuickBooks.
    • The mobile app is great.
    Read full review
    Cons
    Hunter
    • Hunter is only as valuable as the information it is able to scrape from the internet. If a company has not listed any email addresses online, then Hunter is not going to be able to find it.
    • Sometimes Hunter is only able to identify non-personal-specific email addresses (ex: info @, support@, etc.). This makes it difficult to identify personnel emails
    • Sometimes companies will have different email domains that Hunter is not able to correlate. For example, when searching for an email address at Lead.com, Hunter is not able to point to ParentCompany.com email addresses that would be more useful.
    Incentivized
    Read full review
    Mhelpdesk
    • mHelpDesk lacks in its expansion ability of multiple administrator types. We have executive level, midlevel, and department level administrators in addition to the tech, managers, etc. working directly with the system. It seems we are always about one admin level shy of what we need and are unable to create it.
    • mHelpDesk sometimes has difficulty with its mobile tracking either being accurate as seen by the administrators or in locking up the mobile devices of the techs. It is not a constant issue yet one which occurs often enough to be of note.
    • mHelpDesk doesn't track automatically so our mobile techs can shut that off. While that may be a disciplinary operational issue for us as well, we should be able to lock that setting "on" so our users are tracked which using the app.
    Incentivized
    Read full review
    Likelihood to Renew
    Hunter
    No answers on this topic
    Mhelpdesk
    The staff at Mhelpdesk have been incredible. They are consistently adding new features and are willing to work with us to meet our company's needs
    Read full review
    Usability
    Hunter
    I think the features are good, but it makes my brain hurt (and feel overtaxed) when I have to jump between searching by name and domain and then searching via a specific email to verify. I wish I could do all of that from one landing page, one über search bar.
    Incentivized
    Read full review
    Mhelpdesk
    It works well for most of what we need. It integrates well w/ quickbooks. We would like to see it integrate w/ outlook.
    Read full review
    Alternatives Considered
    Hunter
    Hunter is a good all in one solution, which hasnt always been the case as it used to be a daa only solution. However, other tools like lemlist as slightly more user friendly and make it so simple to build and launch multi-channel campaigns , and do this slightly better than Hunter.
    Incentivized
    Read full review
    Mhelpdesk
    When we first started using Mhelpdesk, RepairShopr was just a blip on our radar and didn't have the feature-set that Mhelpdesk did. RepairShopr looked great, but the Mhelpdesk had a lot more features. Every 6 months or so, I'd check on RepairShopr and it was growing fast and adding new features all the time. After a few years - the difference was night and day so we switched to RepairShopr and it's been a much better fit for our business.
    Incentivized
    Read full review
    Return on Investment
    Hunter
    • Definitely Hunter has built lead lists for our clients in a very fast way for our clients.
    • It has managed to cut the times of preparation of lead lists in more than 200% of the time compared to other traditional ways.
    • Our clients can now have tons of leads and deliver contents in a faster way to validate these prospects.
    Incentivized
    Read full review
    Mhelpdesk
    • It has overall been positive
    Incentivized
    Read full review
    ScreenShots

    Hunter Screenshots

    Screenshot of Hunter DashboardScreenshot of Domain Search toolScreenshot of Hunter CampaignsScreenshot of Hunter Bulk TasksScreenshot of Hunter Google Sheets Add-On