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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HYCU

    Score8.8 out of 10
    N/AHYCU is a SaaS Data Protection platform that delivers SaaS-based data backup, recovery, and ransomware protection for on-prem, cloud, and SaaS environments serving vendors globally.N/A

    NinjaOne

    Score9.2 out of 10
    N/AThe NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access. NinjaOne aims to give organizations' employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency.N/A
    Pricing
    HYCUNinjaOne
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    HYCUNinjaOne
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsContact vendor for pricing informatioon.NinjaOne is a subscription typically billed annually and sold through channel partners. Monthly billing is nonstandard but billed on a case by case basis.
    More Pricing Information
    Community Pulse
    HYCUNinjaOne
    Considered Both Products
    HYCU
    No answer on this topic
    NinjaOne
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    98%
    Would buy again
    64 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    61 Answers
    Happy with the feature set
    No answers on this topic
    98%
    Happy with the feature set
    64 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    95%
    Lived up to sales and marketing promises
    54 Answers
    Implementation went as expected
    No answers on this topic
    98%
    Implementation went as expected
    57 Answers
    Features
    HYCUNinjaOne
    Data Center Backup
    Comparison of Data Center Backup features of HYCU and NinjaOne
    Feature
    HYCU
    8.9
    3 Ratings
    4% above category average
    NinjaOne
    -
    Ratings
    Management dashboard6.93 Ratings00 Ratings
    Retention options10.03 Ratings00 Ratings
    Encryption10.02 Ratings00 Ratings
    Best Alternatives
    HYCUNinjaOne
    Small Businesses
    Backupify
    Score5.6 out of 10
    Avast CloudCare
    Score10 out of 10
    Medium-sized Companies
    Spanning Backup
    Score7.4 out of 10
    Action1
    Score9.4 out of 10
    Enterprises
    Veeam Data Cloud for Azure
    Score7.9 out of 10
    ManageEngine Endpoint Central
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HYCUNinjaOne
    Likelihood to Recommend
    8.3
    (3 ratings)
    9.3
    (71 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (3 ratings)
    Usability
    8.3
    (2 ratings)
    9.3
    (13 ratings)
    Availability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    9.0
    (1 ratings)
    1.0
    (6 ratings)
    In-Person Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    1.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    1.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    1.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    HYCUNinjaOne
    Likelihood to Recommend
    HYCU
    The SQL database structure and application-consistent snapshots to local storage and recovery are very well done. The interface is nicely made and it is an intuitive design that needs very little training to use. The Restore from the Cloud function is cumbersome and slow, that could be improved by downloading and finding parts needed, instead of the entire backup media.
    Incentivized
    Read full review
    NinjaOne
    Well suited for support and management of a large fleet of endpoints, particularly across multiple regions and locations. Its well suited for MSPs for this reason. Its also effective for managing patching and updates for server infrastructure, where some other products are unable to manage. Its useful being able to access these features across multiple networks and domains. There is an option to monitor network equipment such as switches, but it didn't provide any information that wasn't already provided in the switches cloud portal.
    Incentivized
    Read full review
    Pros
    HYCU
    • Tiered backup policies
    • On-Prem backups
    • Cloud storage target backups
    Incentivized
    Read full review
    NinjaOne
    • Remote connections: the NinjaRemote client is spectacular and very easy to use and navigate. It quickly connects to customer systems so my engineers are able to work. As a bonus, they also offer a really good mobile app to connect to client systems.
    • Antivirus: Bitdefender Endpoint Protection is built directly into the NinjaOne portal. This makes deploying and maintaining AV very easy.
    • OS Patching: NinjaOne makes it very easy to handle patching across multiple clients and locations. It is very easy to use and doesn't take long to set up.
    • Support: NinjaOne support is always very prompt and helpful.
    • Documentation: the NinjaOne Dojo is a one-stop shop for all of your FAQs, guides, and forum needs. You can find almost anything here to help you deploy and maintain NinjaOne.
    • Automation Library: NinjaOne comes preloaded with a large number of ready-to-go automations. They also provide you with a scripting module to create your own.
    Incentivized
    Read full review
    Cons
    HYCU
    • I'd like to see lower annual costs.
    • The setup for Azure backups required a lot of assistance from Support.
    Incentivized
    Read full review
    NinjaOne
    • NinjaOne does support Mac, however I would like to have more options for automation and scheduled task on Mac devices.
    • I would like it if NinjaOne also provided an MDM solution.
    • It would be nice is NinjaOne could integrate a PAM solution as well.
    Incentivized
    Read full review
    Likelihood to Renew
    HYCU
    No answers on this topic
    NinjaOne
    We already did. After evaluating many platforms, we found the cybersecurity of the company, its development direction, and the performance of the platform to be far superior at its price point.
    Incentivized
    Read full review
    Usability
    HYCU
    In a Nutanix AHV environment, it’s probably the best solution out there. It checks the most important boxes for us - immutable backups, on-Prem and off site backup storage targets, Azure DR. Policy based backups make administration a breeze. Pricing is cost effective. For the most part, support is able to take care of our needs, but better guidance around creating an effective and robust DR solution is needed
    Incentivized
    Read full review
    NinjaOne
    NinjaOne is easy to use, intuitive, and provides great value for our organization specifically with inventory tracking and patch management. There is also a wealth of control from an RMM perspective that we have over our fleet of hardware as well as customer websites. The communications with our account representative is outstanding as well. I'd highly recommend for organizations to engage with NinjaOne, and this is from a user who's used other RMM's and related software offerings at different MSP's. Go NinjaOne!
    Incentivized
    Read full review
    Reliability and Availability
    HYCU
    No answers on this topic
    NinjaOne
    Availability is very good
    Incentivized
    Read full review
    Performance
    HYCU
    No answers on this topic
    NinjaOne
    The software loads quickly for the most part
    Incentivized
    Read full review
    Support Rating
    HYCU
    I have had several requests, and issues with the rollout and deployment of HYCU in our production environment. The HYCU team of support and developers have met each issue with importance and some kind of resolution or explanation of help. They have been so supportive even in the not so easy ones. That says something for their product and team behind it.
    Incentivized
    Read full review
    NinjaOne
    Ninja support has always been top notch. They have always been responsive and efficient both in troubleshooting issues or talking to me at a high-level about on-going improvements or needed changes. Both sales and Technical support has been good and I've been very pleased with the Customer service we have received from Ninja
    Incentivized
    Read full review
    In-Person Training
    HYCU
    No answers on this topic
    NinjaOne
    Easy to learn and all of the functions and features were easy to learn. Once I started learning all of the features and functions, it made my everyday tasks much easier and more productive. The user interface is very easy to use. If I did have any questions, the Ninja Dojo was a big help.
    Incentivized
    Read full review
    Online Training
    HYCU
    No answers on this topic
    NinjaOne
    It was nice and self paced learning. The sections were easy to understand and the functionality was very worthwhile. The online training was very easy to learn and intuitive. I did not feel the need to ask for any clarification or assistance with any of the sections. I am still learning a lot of the functions but fined it very easy to use.
    Incentivized
    Read full review
    Implementation Rating
    HYCU
    No answers on this topic
    NinjaOne
    Use of Organizations and locations
    Incentivized
    Read full review
    Alternatives Considered
    HYCU
    This fits Nutanix better than anything I have found. HYCU clearly focuses on personalized service. You can email, call or open a web ticketed, depending on your urgency.
    Incentivized
    Read full review
    NinjaOne
    NinjaOne has the most rounded set of features however I believe all of the programs have there own plus and minus points. We use a mixture of programs however NinjaOne is the most heavily used.
    Incentivized
    Read full review
    Scalability
    HYCU
    No answers on this topic
    NinjaOne
    Overall the software is very reliable
    Incentivized
    Read full review
    Return on Investment
    HYCU
    • We have saved a few SQL issues and recovered data that could have been corrupted.
    • Applications and files have a place in the cloud in case the need is there for other depts.
    • Restoring across datacenters is possible with HYCU saving us time and money to do so.
    Incentivized
    Read full review
    NinjaOne
    • Allowed us to use our full IT staff in remote offices to troubleshoot
    • The quick site response times helps reduce the time spent trying to find, connect, and fix systems
    • The ease of use creates confidence from our users that we can quickly fix their problems from anywhere in the world.
    Incentivized
    Read full review
    ScreenShots

    HYCU Screenshots

    Screenshot of HYCU

    NinjaOne Screenshots

    Screenshot of the NinjaOne dashboardScreenshot of the NinjaOne mobile appScreenshot of NinjaOne automationScreenshot of NinjaOne device detailsScreenshot of NinjaOne network monitoring - NetFlowScreenshot of NinjaOne virtual machine monitoring