iATS Payments vs. Xoom, a PayPal Service

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
iATS Payments
Score 7.0 out of 10
N/A
iATS Payments is an integrated end-to-end donation processing solutions for nonprofit organizations. The iATS transaction processing services are specially designed to help nonprofit organizations save time and money on fundraising.N/A
Xoom, a PayPal Service
Score 8.0 out of 10
N/A
Xoom, a PayPal Service, is an online money transfer service for quickly sending money internationally.N/A
Pricing
iATS PaymentsXoom, a PayPal Service
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
iATS PaymentsXoom, a PayPal Service
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Best Alternatives
iATS PaymentsXoom, a PayPal Service
Small Businesses
Apple Pay
Apple Pay
Score 9.3 out of 10

No answers on this topic

Medium-sized Companies
Apple Pay
Apple Pay
Score 9.3 out of 10

No answers on this topic

Enterprises
Adyen
Adyen
Score 8.6 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
iATS PaymentsXoom, a PayPal Service
Likelihood to Recommend
7.0
(3 ratings)
8.4
(22 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(1 ratings)
Usability
-
(0 ratings)
9.0
(1 ratings)
Support Rating
7.0
(1 ratings)
9.0
(2 ratings)
Implementation Rating
-
(0 ratings)
7.0
(1 ratings)
User Testimonials
iATS PaymentsXoom, a PayPal Service
Likelihood to Recommend
Deluxe
If you need a basic Salesforce integrated payment processor then you could consider using iATS. If you have complex needs and need a complex integration with Salesforce you might want to look elsewhere.
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PayPal
Xoom is best suited to send and receive money between two people who live in different countries, not only that we can also send money to our friends, colleagues, family members directly in their bank accounts. They have a great currency exchange functionality that directly converts our received money into our local currency, and deposits it into our bank account within a few minutes. The only drawback is that not many people know about it, it needs good marketing so that more people can use this service, and from my experience, I can say it is very secure and a good competitor of Payoneer.
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Pros
Deluxe
  • Excellent customer service
  • Can process ACH transactions as recurring donations
  • Integrates with Salesforce
  • Records name of credit card holder in iATS reports
  • Can process recurring donations on a monthly, quarterly, or yearly basis
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PayPal
  • Very fast transfer and very secure as being of PayPal.
  • Receiver don't need to download the app or use Xoom.
  • It supports bank and debit card to transfer funds and same with the receiver.
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Cons
Deluxe
  • Better cut-off times for reporting purposes - sometimes previous day's transactions are reported on the next day's reports.
  • Include Discover card transactions in the same deposit with the other cards.
  • Take out fees immediately instead of waiting until the end of the month and doing a lump sum.
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PayPal
  • Some destinations take longer to get delivered to.
  • Higher amounts of money are harder to transfer.
  • High fees when trying to add funds to new card.
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Likelihood to Renew
Deluxe
No answers on this topic
PayPal
I don't see any other service that is so versatile and which offers such a breadth of services.
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Usability
Deluxe
No answers on this topic
PayPal
It's one of the most easy to use and intuitive platforms. The app is very powerful as well.
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Support Rating
Deluxe
There are some situations where i would choose iATS, but there are other excellent competitors that should be considered as well. Which you choose will depend on your particular needs, the size of your organization and what functionality you need
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PayPal
The support team is excellent. They help with any queries.
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Implementation Rating
Deluxe
No answers on this topic
PayPal
The implementation was largely successful. Since this was a large shift from normal practices, we faced a few teething problems, but largely I'd say it went well.
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Alternatives Considered
Deluxe
Authorize.Net does not currently integrate with Salesforce which was a critical function that we needed, so we switched to iATS a little over 2 years ago once we implemented our Salesforce database. We are currently in the process of switching to Classy/WePay for the added features and better field mapping capabilities.
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PayPal
We agreed to select Xoom as the main payment method since it had more flexible options. It gives the user a full guarantee of transacting safely and when there is a conflict the customer support team acts quickly. The charges for sending and receiving money are relatively low as compared to other platforms. The mobile application has biometric login features making it difficult for unauthorized users to access confidential information.
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Return on Investment
Deluxe
  • Increased donations.
  • Increased monthly recurring gifts.
  • Decreased use of Discover cards (we discourage using Discover cards).
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PayPal
  • We have had an uptick in payment processing times.
  • We receive payments from customers on time with no lag between invoice and payment dates.
  • Overall Xoom has literally added to our bottom line by allowing more than a physical check payment option.
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