IBM Cloud Object Storage vs. iManage Work vs. OpenText Core Share

In my experience, IBM Cloud Object Storage is well suited for projects like the one I am working on. This includes the use of natural language classification and the uploading of data to train a machine learning model for tag suggestions based on a body of text. Using IBM Cloud Object Storage has helped with this greatly. IBM Cloud Object Storage has also been great for Big Data Analytics thanks to its scalablilty and ease of use for large datasets. Alongside IBM Watson and our team's internal big data tools we've managed to process and analyze data more efficiently, leading to key insights that have driven business value for our clients.

Legal team using this product helps the team to better access documents securely within their email app (Outlook) and the user experience to control the document is excellent and being able to make it private and isolate confidential documents during a court session is very important and iManage has met our requirements. Also, being able to access instantly from users' workstation/laptop devices is very important and iManage plugin for outlook has satisfied our Business requirements.

Incentivized

OpenText Core Share is a great tool for storing files and collaborating. It makes for a great collaboration tool. It's easy to track changes, enable or disable access to others, and works directly from browser. It needs some improvisations in terms of speed and consistency. Overall, it's a great tool for small teams to work together.

Incentivized

• IBM Cloud Object Storage is an excellent choice for disaster recovery and backup solutions. Its high durability and geographic redundancy ensure that our backup data is safe and can be quickly restored in case of a disaster. This capability is crucial for maintaining our business continuity and minimizing downtime. We have deployed our loads in an IKS cluster distributed in 3 different AZs with stateful data allocated in COS.
• We have a video streaming application and need to store and deliver a vast library of video content to millions of users worldwide, so we store our data in COS, which is cheap and reliable.
• We have a bunch of data that must be analyzed and stored in datasets for fraud detection, risk management, and customer insights. In these cases, this data is moved from Onprem to IBM Cloud so we can use cheap storage like COS.

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• Very reliable, once setup it is usually pretty flawless outside of Outlook-related issues.
• Simple and easy to use organization of files and groups.
• Customizable for different departments or sections to divide up access and partition document system.
• Allows collaboration with outside parties and makes sharing documents quick and easy.

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• Integration with Office 365 apps.
• Sharing files externally is easy.
• Version history.
• Folder structure is well organised.

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• Searching and retrieving—full-text search or metadata search—is one of the significant areas of improvement. It isn't easy to search for data with this.
• Integration with other IBM cloud services is trickier. For example, integrating this with API Connect to access the data from API will be difficult for users.
• Support - I think you should have more support community.

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• Proper implementation of the software is important. We have a client who also has iManage for their large in-house legal department but the implementation seems to have not been as thorough so their experience with the software has not been as positive.
• Again, proper implementation is key to how powerful the software can be. For a long while our organization did not have the full-text searching implemented, and it was a game changer when we finally did it.
• I understand that our implementation of iManage does not allow for multiple template matters based on different situations. So we have five default folders, but it would be nice to have a couple of templates, with different numbers and names of the subfolders depending on the situation.

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• Drag and drop feature needs to be optimised.
• No inbuilt backup tool.
• Desktop app sync needs to improved and quick.

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because it is a robust, safe and flexible product

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It has been what our firm has always used, and overall everyone seems to be pleased with it. It is user friendly and intuitive and it doesn't appear we have any intention of changing what we use for our purposes.

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For my use cases, it has been a very smooth experience. Even my new colleagues have been able to get on top of things very quickly. This shows how easy it is to work with

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To me iManage is very intuitive and user friendly. The switch from the application vs the Outlook extension was an adjustment, but it was one I made pretty easily once it happened.

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We rarely face downtime or access issues with IBM Cloud Object Storage. It’s mostly available when we need it, even during peak hours or heavy data loads.

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I would give it a 9 because it works smooth with our AI and analytics tools, no major slowdown. Pages and dashboards load fine most of the time, and reports finish in decent time even when data is heavy.

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I have been working in IT sector for more than 15 years. I have worked with various vendors. IBM's sales team, support team have been really helpful. After we start to use their product, their UX design team also contacted us to get feedback from us. They are really interested about our experience.

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We had an issue a few years ago where a plug-in of some sort which allowed the viewing of PDFs got updated and then whenever some people previewed PDFs in iManage then Outlook would crash. My outlook crashed over 20 times in a single day once. It was a pretty bad time. I know one of our information technology professionals in another office worked non-stop with iManage to get it resolved, and it seemed like they did take the issue pretty seriously.

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I just researching and applying the tools on their platforms to ensure a good learning path, based on my needs. Reading the documentation related with resources, tools. Is too big, but I am trying to know more about it every day. It is a good way to know more about their resources. A new way to attract new customers. At the end of the day, we are all involved in improvement and automation of our tasks and resources for customers and end-users.

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Yes Our organization used IBM professional services to implement IBM object storage because of its data consistency and multiple way to upload and download data and its encryption security features. Also that its brand matter for the any organization to secure the layer and storage. It sis also verify that application and system are compatibale for this product

Incentivized

Amazon S3 is a great service to safely back up your data where redundancy is guaranteed, and the cost is fair. In the past I have used Amazon S3 for data that we backup and hope we never need to access, but in the case of a catastrophic or even small slip of the finger with the delete command, we know our data and our client's data is safely backed up by Amazon S3. Amazon S3 service is a good option, but based on the features it provides compared with IBM Cloud Object Storage, it is less suitable. IBM Cloud Object Storage is also integrated with more services, like IBM Cloud SQL and IBM Aspera, which AWS does not provide to transfer files at maximum speed in the world.

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I have viewed several other document management system software, but iManage was already installed at my company before I started working here. For us, I think this is the right solution. Companies with a smaller number of employees or smaller document collections could find some other options that might suite their needs and budget better. We definitely want an on premises solution that provides all the security, tracking, searching, and integration issues iManage offers. Many of the other solutions have adopted cloud technologies only at this point and we are not ready to consider cloud storage due for our sensitive documents at this point.

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Nothing. OpenText Core Share is our only choice.

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Scaling up the number of users can lead to significant increases in licensing costs, which, while not a technical limitation, can be a practical constraint for some organizations

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• This allows us to recommend a platform to our clients that will quickly help them create new, efficient business processes with very little development.
• This saves clients hours and days of manual analysis of images, allowing the system to do the work when attaching Object Storage to models.
• There is a learning curve in utilizing the storage and the modeling, but once up and running, it works well during deployment.

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• The amount of time needed in searching is reduced to few seconds and organizing the documents by case numbers has been the best ROI for our Legal team.
• The Automation for index searching and AI of relating to the case numbers increases the productivity for the users within our legal team where error is minimum.
• Less efforts are required to manage Permissions and granting permissions. Applying APIs for granting permissions has been automated.

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• Increased productivity.
• Collaboration between teams.
• Secure way to share files.

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