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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Confluent

    Score9.1 out of 10
    N/AIBM Confluent helps enterprises stream, connect, process, govern and serve real-time data across hybrid environments.

    $385

    per month

    Laserfiche

    Score9.1 out of 10
    N/ALaserfiche has two main editions: Rio and Avante: Laserfiche Rio is designed to meet the needs of large organizations that have more than 100 users. It combines content management functionality with business process management (BPM), security and auditing, unlimited servers and a thin-client interface. Add-ons include records management functionality, public Web portals and production-level document capture and processing. Laserfiche Avante is an ECM suite for small to medium organizations with…

    $540

    per year per user

    Pricing
    IBM ConfluentLaserfiche
    Editions & Modules
    Basic
    $0
    Standard
    Starting at ~$385
    per month
    Enterprise
    Starting at ~$1,150
    per month
    Starter
    $540
    per year per user
    Starter
    $600
    per year per user
    Professional
    $710
    per year per user (starts at 10 users)
    Professional
    $830
    per year per user (starting at 5 users)
    Business
    $830
    per year per user (starts at 25 users)
    Business
    $950
    per year per user (starting at 25 users)
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    IBM ConfluentLaserfiche
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsConfluent monthly bills are based upon resource consumption, i.e., you are only charged for the resources you use when you actually use them: Stream: Kafka clusters are billed for eCKUs/CKUs ($/hour), networking ($/GB), and storage ($/GB-hour). Connect: Use of connectors is billed based on throughput ($/GB) and a task base price ($/task/hour). Process: Use of stream processing with Confluent Cloud for Apache Flink is calculated based on CFUs ($/minute). Govern: Use of Stream Governance is billed based on environment ($/hour). Confluent storage and throughput is calculated in binary gigabytes (GB), where 1 GB is 2^30 bytes. This unit of measurement is also known as a gibibyte (GiB). Please also note that all prices are stated in United States Dollars unless specifically stated otherwise. All billing computations are conducted in Coordinated Universal Time (UTC).—
    More Pricing Information
    Community Pulse
    IBM ConfluentLaserfiche
    Considered Both Products
    IBM
    No answer on this topic
    Laserfiche
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    88%
    Would buy again
    14 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    15 Answers
    Happy with the feature set
    No answers on this topic
    88%
    Happy with the feature set
    14 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    78%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    10 Answers
    Features
    IBM ConfluentLaserfiche
    Enterprise Content Management
    Comparison of Enterprise Content Management features of IBM Confluent and Laserfiche
    Feature
    IBM Confluent
    -
    Ratings
    Laserfiche
    8.5
    25 Ratings
    5% above category average
    Content capture & imaging00 Ratings9.024 Ratings
    File sync, storage & archiving00 Ratings8.024 Ratings
    Document management00 Ratings8.525 Ratings
    Records management00 Ratings9.024 Ratings
    Content search & retrieval00 Ratings8.524 Ratings
    Enterprise content collaboration00 Ratings8.019 Ratings
    Content publishing & creation00 Ratings8.516 Ratings
    Security, risk management & information governance00 Ratings9.023 Ratings
    Contract lifecycle management00 Ratings8.919 Ratings
    Automated workflows00 Ratings8.516 Ratings
    Mobile support00 Ratings8.010 Ratings
    Integration00 Ratings8.017 Ratings
    Best Alternatives
    IBM ConfluentLaserfiche
    Small Businesses
    Amazon SNS
    Score8.7 out of 10
    Egnyte
    Score9.3 out of 10
    Medium-sized Companies
    Amazon SNS
    Score8.7 out of 10
    Epicor ECM
    Score7.7 out of 10
    Enterprises
    Google Cloud Pub/Sub
    Score8.8 out of 10
    Dashpivot - By Sitemate
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM ConfluentLaserfiche
    Likelihood to Recommend
    10.0
    (2 ratings)
    9.0
    (48 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.6
    (16 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (9 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)
    9.4
    (9 ratings)
    Online Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    IBM ConfluentLaserfiche
    Likelihood to Recommend
    IBM
    If you have a need to stream data, real time or segmented structured data then Confluent is a great platform to do so with. You won't run into packet transfer size limitations that other platforms have. Flexibility in on-prem, cloud, and managed cloud offerings makes it very flexible no matter how you choose to implement.
    Incentivized
    Read full review
    Laserfiche
    Laserfiche is well suited to the submission of simple routine reports to create a record repository. We use it for routine transport reports, audit reports, and anonymous citizen complaints. It creates a simple chronological record of routine events that can be reviewed and easily stored and recalled. Because the reports are in PDF format, it is not well suited to anything that needs to be imported into a common database or amended after submission.
    Incentivized
    Read full review
    Pros
    IBM
    • Products work great.
    • Training is available.
    • Customer support is good.
    Incentivized
    Read full review
    Laserfiche
    • Laserfiche is easy to learn. Anyone, whether they have experience with IT or not, can learn how to use Laserfiche.
    • Laserfiche Forms allows people to use the form without having each person needing to be fully licensed which saves money.
    • Laserfiche Workflow and Forms can make processes quick, easy, and efficient, freeing up time so staff can get more work done.
    Incentivized
    Read full review
    Cons
    IBM
    • Cloud based Azure platform features for Confluent lacks behind AWS And GCP
    Incentivized
    Read full review
    Laserfiche
    • While Laserfiche has some powerful development tools, it is difficult to manage configurations while promoting code across environments. For example, SQL connections and other environment specific resources have to be manually configured in each environment.
    • Laserfiche forms are a newer addition to the product family and could use some product maturity. While easy to use for simple forms, once your forms become more complex, you need to accomplish tasks by heavy JavaScript coding.
    Incentivized
    Read full review
    Likelihood to Renew
    IBM
    No answers on this topic
    Laserfiche
    We plan on renewing Laserfiche for the coming year but also have been considering a scanning and document management solution that can be purchased from our new accounting system company, we are implementing the accounting system this year. It will be a couple years before we make a decision to stay with Laserfiche or change.
    Incentivized
    Read full review
    Usability
    IBM
    No answers on this topic
    Laserfiche
    It has an intuitive design that feels very natural to any user that has ever used Outlook or Windows Explorer. There are multiple ways to perform every action in order to help users with various software experiences find the shortcuts and actions they seek quickly and effectively.
    Incentivized
    Read full review
    Reliability and Availability
    IBM
    No answers on this topic
    Laserfiche
    I am very satisfied with Laserfiche. I have found that certain larger jobs may are slow. This may also be related to our infrastructure environment. We have been able to tune Laserfiche to increase performance on larger jobs.
    Incentivized
    Read full review
    Performance
    IBM
    No answers on this topic
    Laserfiche
    Performance, of course, is largely dependent on the underlying environment. Laserfiche does its part with multi-threading, taking advantage of multi-core servers on scanning, workflows, and bots. A SQL-Server back-end is suitable for small to medium-sized company, but may not scale to large, where Oracle would be the better choice. Workflows can be poorly written and perform recursive work slowing down the system. It's better to run batch type workflows at night when possible.
    Incentivized
    Read full review
    Support Rating
    IBM
    The support from the Confluent platform is great and satisfying. We have been working with Confluent for more than a year now. They sent out resident architects to help us set up Confluent cluster on our cloud and help us troubleshoot problems we have encountered. Overall, it has been a great experience working with the Confluent Platform.
    Incentivized
    Read full review
    Laserfiche
    I have never had to wait for help from Laserfiche. If I cannot find the answer online, I can easily send an email to a customer support representative. I have always been helped the same day and my questions have always been resolved. The Empower conference is always a great learning opportunity and the online resources and webinars are top-notch.
    Incentivized
    Read full review
    Online Training
    IBM
    No answers on this topic
    Laserfiche
    Easily accessible 24/7 so am able to complete courseware whenever time allows: Commute to work; waiting for friends or family; at night while relaxing [with a delicious glass of wine!]; whenever and wherever time and circumstances permit. Courseware is well written and presented in an easy to follow and understand format.
    Incentivized
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    Alternatives Considered
    IBM
    For our use case it was very important that the technology we were working with fit into our Azure architecture, and met our data processing size requirements to stream data within certain SLAs. Confluent more than met our performance requirements and compared to the others scale options and cost to run it was more than financially viable as a platform solution to our global operations.
    Incentivized
    Read full review
    Laserfiche
    The core infrastructure of Laserfiche, and the end user experience, is vastly superior. OnBase has a TERRIBLE UI and administration console by comparison. The core architecture of OnBase is also more scattered, while all Laserfiche processes go through a single service. Overall, the Laserfiche product is easier and more intuitive to install, maintain, and use.
    Incentivized
    Read full review
    Return on Investment
    IBM
    • It enables us to develop event driven application.
    • It increases our ability to handle streaming data.
    • It reduces latency of communication.
    Incentivized
    Read full review
    Laserfiche
    • Laserfiche has increased the efficiency of our sales reps by giving making all of the historical sales deal information very simple and fast to retrieve.
    • Laserfiche has increased our efficiency with our AP department and gave department heads the ability to approve invoices where ever they are.
    • I would say the biggest ROI came with the transparency of the order process for new deals. Before there would be numerous phone calls made daily to find out where an order was within the process, and now you can simply look at all deals at any time.
    Incentivized
    Read full review
    ScreenShots

    Laserfiche Screenshots

    Screenshot of Laserfiche Records ManagementScreenshot of Change of Major/Minor Request created with Laserfiche FormsScreenshot of Student Information Sheet created with Laserfiche FormsScreenshot of Laserfiche Quick Fields ScanningScreenshot of Laserfiche Quick Fields ScanningScreenshot of Laserfiche Mobile Repository