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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Sterling Configure, Price, Quote

    Score8 out of 10
    N/AIBM Sterling CPQ transforms and automates configuration, pricing and quoting of complex products and services.N/A

    Responsive

    Score8.9 out of 10
    N/AResponsive (formerly RFPIO), headquartered in Beaverton, offers their proposal management and automation software, featuring import and export, proposal knowledgebase and answer library, evaluation intake forms, and project management tools (e.g. Gantt chart) associated to proposal tracking.N/A
    Pricing
    IBM Sterling Configure, Price, QuoteResponsive
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    IBM Sterling Configure, Price, QuoteResponsive
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    IBM Sterling Configure, Price, QuoteResponsive
    Considered Both Products
    IBM
    No answer on this topic
    Responsive (formerly RFPIO)
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    9 Answers
    100%
    Would buy again
    34 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    9 Answers
    100%
    Delivers good value for the price
    24 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    9 Answers
    100%
    Happy with the feature set
    34 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    8 Answers
    100%
    Lived up to sales and marketing promises
    25 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    9 Answers
    95%
    Implementation went as expected
    21 Answers
    Features
    IBM Sterling Configure, Price, QuoteResponsive
    CPQ
    Comparison of CPQ features of IBM Sterling Configure, Price, Quote and Responsive
    Feature
    IBM Sterling Configure, Price, Quote
    10.0
    9 Ratings
    13% above category average
    Responsive
    -
    Ratings
    Quote sharing/sending10.09 Ratings00 Ratings
    Product configuration10.09 Ratings00 Ratings
    Configuration options10.09 Ratings00 Ratings
    Pricing rules10.09 Ratings00 Ratings
    Price adjustment10.09 Ratings00 Ratings
    Purchase history and open contracts10.09 Ratings00 Ratings
    Guided selling/Sales portal10.09 Ratings00 Ratings
    CPQ reporting & analytics10.09 Ratings00 Ratings
    CPQ-CRM integration10.09 Ratings00 Ratings
    Attachments to quotes10.09 Ratings00 Ratings
    Order capturing10.09 Ratings00 Ratings
    Best Alternatives
    IBM Sterling Configure, Price, QuoteResponsive
    Small Businesses
    QuoteWerks
    Score9.8 out of 10
    No answers on this topic
    Medium-sized Companies
    QuoteWerks
    Score9.8 out of 10
    No answers on this topic
    Enterprises
    Agentforce Revenue Management
    Score8.6 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM Sterling Configure, Price, QuoteResponsive
    Likelihood to Recommend
    9.5
    (9 ratings)
    9.3
    (33 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.5
    (27 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)
    9.8
    (17 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (2 ratings)
    User Testimonials
    IBM Sterling Configure, Price, QuoteResponsive
    Likelihood to Recommend
    IBM
    Were it not for the fact that IBM CPQ lacks mobile and tablet applications, I would have recommended it 100%. However, I still have that 99% recommendation rate since this solution has saved us a lot by allowing us to close more sales within a short period by creating a channel where we collaborate with customers by offering coupons, sending price lists and orders.
    Incentivized
    Read full review
    Responsive (formerly RFPIO)
    Good use cases: - Responding to RFP's especially generic questions that are asked frequently (company size, product info, security posture) - Delegating approvals or questions to appropriate teams where the AI solution is not well positioned to provide a thorough or complete answer - Reviewing previous RFP documents that have been submitted by previous account teams Bad Use Cases: - Struggles compared to other AI tools with contextual deep questions about product functionality - Doesn't seamlessly integrate with tools where our clients submit RFP and require sign ons.
    Incentivized
    Read full review
    Pros
    IBM
    • Firstly, IBM CPQ makes it easy for customers to make rapid products purchases through configuration, pricing and ordering processes.
    • Centralizing selling procedure in one platform by communicating products pricing to clients.
    • Improving ROI by attracting customers when discounts are introduced on products as well as offering coupons.
    Read full review
    Responsive (formerly RFPIO)
    • Live collaboration - the ability for multiple experts to simultaneously work on the same RFP.
    • Artificial intelligence - the ability for the product to continually learn what the best answers are and serve them up to our teams.
    • Dynamic branding - the ability for custom brand different templates by vertical, line of business, local branding, etc. with seamless transition.
    • Content review & moderation - the ability for our national content team to bulk review, edit and share content with our teams in a methodical way.
    Incentivized
    Read full review
    Cons
    IBM
    • Unfortunately, IBM CPQ does not have on-premises applications to use while not connected to the internet. This is no more a challenge since we have a robust WIFI connection in our organization premises.
    Incentivized
    Read full review
    Responsive (formerly RFPIO)
    • Reporting and Analytics is basic, you can purchase advanced analytics though
    • It would have been nice to have a set structure in mind or a example/case study to structure our responses in the most appropriate way, but we are working through that with their stellar support team
    • Really great new features, but expensive
    Incentivized
    Read full review
    Likelihood to Renew
    IBM
    No answers on this topic
    Responsive (formerly RFPIO)
    We'd be sunk without Responsive. The sales motion would slow way down in several places, and that's just unacceptable. AND I love the product. It helps me do my job efficiently. The Responsive team is GREAT. Support is getting better. The Product and Customer Experience Team is so knowledgeable and willing to help with new features and troubleshoot what's going on. It's an all-around great experience. Not to mention starting over - I can't even get my head around that.
    Incentivized
    Read full review
    Usability
    IBM
    No answers on this topic
    Responsive (formerly RFPIO)
    Very easy to navigate and use. Very intuitive user interface
    Incentivized
    Read full review
    Support Rating
    IBM
    Timely and courteous response time from IBM Support any time there was a request that needed to be made.
    Incentivized
    Read full review
    Responsive (formerly RFPIO)
    If I cannot solve a problem, then I reach out to Support and they are ON IT. They always solve the problem and get back to me immediately with an answer. Our customer support person who is assigned to us (we have had several) are responsive and helpful. We have asked them to sit in on meetings and help socialize the tool.
    Incentivized
    Read full review
    Implementation Rating
    IBM
    No answers on this topic
    Responsive (formerly RFPIO)
    We were able to complete an RFP during our free trial. We were already leaning toward RFPIO but that pushed us over the edge.
    Read full review
    Alternatives Considered
    IBM
    There are tons of Configure, Price and Quote software, but I have not used a lot of them. However, unlike IBM CPQ, HubSpot Sales Hub isn’t operated in compliance with any ISO standards and secured in a data center making it easy to leak customer sensitive data such as payment details.
    Incentivized
    Read full review
    Responsive (formerly RFPIO)
    While others have had a good experience with Qvidian, we unfortunately did not. Our questions were never answered by our Qvidian rep, as we used it the platform had no AI capabilities, and we had very low usage. It didn't serve our needs. Responsive has been incredible in their communication, responses, partnership, and willingness to get our feedback in order to improve the platform
    Incentivized
    Read full review
    Return on Investment
    IBM
    • Reporting analytics help us to transform static data into real-time insights that enable us to determine company financial standing.
    • Data recovery and backup have maintained and governed vital organization data from catastrophes.
    • Pricing, configuration, and quotation procedures enables us to automate selling channel that help customers make rapid informed decisions.
    Incentivized
    Read full review
    Responsive (formerly RFPIO)
    • Client Confidence: the use of RFP360 has allowed us to deliver a demonstrably robust process to our clients, providing them a very high level of confidence in the quality of our work.
    • Time Efficiency: RFP360's services provide a great deal of time-saving in the management of virtually the entire RFP process.
    Incentivized
    Read full review
    ScreenShots

    Responsive Screenshots

    Screenshot of a view of the platformScreenshot of an AI generated responseScreenshot of some of the available customer resourcesScreenshot of some of the available integrationsScreenshot of a promotional flyerScreenshot of an example of the AI augmented content management feature