What users are saying about
22 Ratings
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Score 8.7 out of 101
51 Ratings
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Score 8.8 out of 101

Likelihood to Recommend

IBM Digital Commerce

I think WebSphere Commerce is well suited for customers looking to sell products online that need robustness and scalability as a priority. It provides a complete order cycle out of the box, or you can integrate with your existing order fulfillment. Online shopping models like digital subscriptions or a marketplace are not well suited as it requires a lot of customization
Joel Ong profile photo

Shopify Plus

Shopify Plus will work well for companies with simple product offerings and/or consistent and specifically discounted wholesale needs. We do not recommend this for larger companies or semi-complex pricing/products. I feel the Sales Reps flat out lied about the program's abilities and our Launch Rep was not knowledgable.
No photo available

Feature Rating Comparison

Online Storefront

IBM Digital Commerce
7.6
Shopify Plus
7.9
Product catalog & listings
IBM Digital Commerce
8.0
Shopify Plus
8.5
Product management
IBM Digital Commerce
8.0
Shopify Plus
7.7
Bulk product upload
IBM Digital Commerce
8.0
Shopify Plus
8.0
Branding
IBM Digital Commerce
8.0
Shopify Plus
8.0
Mobile storefront
IBM Digital Commerce
8.0
Shopify Plus
8.6
Product variations
IBM Digital Commerce
8.0
Shopify Plus
7.5
Website integration
IBM Digital Commerce
8.0
Shopify Plus
7.7
Visual customization
IBM Digital Commerce
8.0
Shopify Plus
7.7
CMS
IBM Digital Commerce
4.0
Shopify Plus
6.9

Online Shopping Cart

IBM Digital Commerce
6.0
Shopify Plus
8.4
Abandoned cart recovery
IBM Digital Commerce
6.0
Shopify Plus
7.8
Checkout user experience
IBM Digital Commerce
6.0
Shopify Plus
8.9

Online Payment System

IBM Digital Commerce
6.0
Shopify Plus
9.8
eCommerce security
IBM Digital Commerce
6.0
Shopify Plus
9.8

eCommerce Marketing

IBM Digital Commerce
7.0
Shopify Plus
8.6
Promotions & discounts
IBM Digital Commerce
7.0
Shopify Plus
8.5
Personalized recommendations
IBM Digital Commerce
7.0
Shopify Plus
8.3
SEO
IBM Digital Commerce
7.0
Shopify Plus
8.9

eCommerce Business Management

IBM Digital Commerce
6.2
Shopify Plus
7.3
Multi-site management
IBM Digital Commerce
8.0
Shopify Plus
Order processing
IBM Digital Commerce
5.0
Shopify Plus
8.3
Inventory management
IBM Digital Commerce
6.0
Shopify Plus
7.6
Shipping
IBM Digital Commerce
6.0
Shopify Plus
7.0
Custom functionality
IBM Digital Commerce
6.0
Shopify Plus
6.3

Pros

IBM Digital Commerce

  • WebSphere Commerce Payment plugin integrates well with third party payment processors for credit card processing.
  • The in build promotion engine within WebSphere Commerce can handle different types of promotions that a business decides to set up for the customers.
  • WebSphere Commerce is a robust eCommerce processor for B2B and B2C channel.
  • Order Capture / Order Processing available within WebSphere Commerce is highly scalable.
  • The Contract module available within WebSphere Commerce is very suitable for B2B channel.
No photo available

Shopify Plus

  • Expandability was key to the growing business
  • Large community of plugins and templates
  • Handled the payment processing, etc.
Chris Gardner profile photo

Cons

IBM Digital Commerce

  • The e-Marketing spots contain content associated with marketing activities to target customer segment - needs some improvement. The algorithm to set up the priority of each of the Web Activity with in eMarketing spot is little bit confusing.
  • The catalog load can be simplified.
  • WebSphere Commerce is a huge application - someone needs to spend at least 5-6 years to learn about the whole application.
No photo available

Shopify Plus

  • Customizing templates can be difficult
  • Some features required third-party tools
Chris Gardner profile photo

Likelihood to Renew

IBM Digital Commerce

IBM Digital Commerce 8.0
Based on 2 answers
We have the manpower resources to work in WebSphere Commerce. It is not very easy to get good WebSphere Commerce resources.
No photo available

Shopify Plus

No score
No answers yet
No answers on this topic

Alternatives Considered

IBM Digital Commerce

I didn't select WebSphere Commerce.
No photo available

Shopify Plus

We found BigCommerce to be almost identical to Shopify in many ways, but Shopify had more apps in their marketplace and we couldn't find another significant difference at the time.
Mika Casey profile photo

Return on Investment

IBM Digital Commerce

  • For sure increased employee efficiency when third party merchandising solutions are used.
  • It makes easy to maintain site with all available admin tools
No photo available

Shopify Plus

  • Fast loading time across all site pages.
  • Mobile site converts very well.
  • Allowed us to scale our business without having to leave to another e-commerce partner.
Griffin Thall profile photo

Pricing Details

IBM Digital Commerce

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Shopify Plus

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Add comparison