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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Digital Commerce

    Score9 out of 10
    N/AIBM Digital Commerce is an e-commerce platform that is designed to deliver omni-channel shopping experiences, including mobile, social, and in-store. In June 2019, IBM Digital Commerce was acquired by HCL Technologies.N/A

    WooCommerce

    Score8.5 out of 10
    N/AWooCommerce is an eCommerce plugin for WordPress, developed by WooThemes (recently acquired by Automattic). Like WordPress, it is designed to be an extendable, adaptable, open-sourced platform. WooCommerce allows merchants to sell physical products, downloadables, or services.

    $0

    Pricing
    IBM Digital CommerceWooCommerce
    Editions & Modules
    No answers on this topic
    Woo Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    IBM Digital CommerceWooCommerce
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—WooCommerce is a free and open-source plugin for WordPress. Merchants can host their WooCommerce store on any private hosting service, or with Automattic directly via WordPress.com. Some added features or services from the WooCommerce Official Marketplace may have one time or subscription pricing.
    More Pricing Information
    Community Pulse
    IBM Digital CommerceWooCommerce
    Considered Both Products
    IBM
    No answer on this topic
    Automattic
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    96%
    Would buy again
    43 Answers
    Delivers good value for the price
    No answers on this topic
    96%
    Delivers good value for the price
    43 Answers
    Happy with the feature set
    No answers on this topic
    89%
    Happy with the feature set
    40 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    95%
    Lived up to sales and marketing promises
    37 Answers
    Implementation went as expected
    No answers on this topic
    88%
    Implementation went as expected
    36 Answers
    Features
    IBM Digital CommerceWooCommerce
    Online Storefront
    Comparison of Online Storefront features of IBM Digital Commerce and WooCommerce
    Feature
    IBM Digital Commerce
    7.6
    3 Ratings
    3% below category average
    WooCommerce
    8.0
    96 Ratings
    2% above category average
    Product catalog & listings8.03 Ratings8.095 Ratings
    Product management8.03 Ratings8.096 Ratings
    Bulk product upload8.03 Ratings7.178 Ratings
    Branding8.03 Ratings7.383 Ratings
    Mobile storefront8.03 Ratings9.388 Ratings
    Product variations8.03 Ratings8.088 Ratings
    Website integration8.03 Ratings9.596 Ratings
    Visual customization8.03 Ratings7.392 Ratings
    CMS4.02 Ratings7.974 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of IBM Digital Commerce and WooCommerce
    Feature
    IBM Digital Commerce
    6.0
    3 Ratings
    24% below category average
    WooCommerce
    6.1
    91 Ratings
    23% below category average
    Abandoned cart recovery6.02 Ratings5.359 Ratings
    Checkout user experience6.03 Ratings6.991 Ratings
    Online Payment System
    Comparison of Online Payment System features of IBM Digital Commerce and WooCommerce
    Feature
    IBM Digital Commerce
    6.0
    3 Ratings
    33% below category average
    WooCommerce
    8.5
    85 Ratings
    2% above category average
    eCommerce security6.03 Ratings8.585 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of IBM Digital Commerce and WooCommerce
    Feature
    IBM Digital Commerce
    7.0
    3 Ratings
    9% below category average
    WooCommerce
    6.4
    94 Ratings
    18% below category average
    Promotions & discounts7.03 Ratings7.591 Ratings
    Personalized recommendations7.03 Ratings5.374 Ratings
    SEO7.03 Ratings6.583 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of IBM Digital Commerce and WooCommerce
    Feature
    IBM Digital Commerce
    6.2
    3 Ratings
    26% below category average
    WooCommerce
    7.9
    93 Ratings
    2% below category average
    Multi-site management8.03 Ratings6.747 Ratings
    Order processing5.03 Ratings8.491 Ratings
    Inventory management6.03 Ratings8.290 Ratings
    Shipping6.03 Ratings8.584 Ratings
    Custom functionality6.03 Ratings7.886 Ratings
    Best Alternatives
    IBM Digital CommerceWooCommerce
    Small Businesses
    Ecwid by Lightspeed
    Score10 out of 10
    Ecwid by Lightspeed
    Score10 out of 10
    Medium-sized Companies
    Shopify
    Score8.7 out of 10
    Shopify
    Score8.7 out of 10
    Enterprises
    Adobe Commerce
    Score8.1 out of 10
    IBM Digital Commerce
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM Digital CommerceWooCommerce
    Likelihood to Recommend
    9.0
    (5 ratings)
    8.9
    (95 ratings)
    Likelihood to Renew
    8.0
    (2 ratings)
    7.0
    (4 ratings)
    Usability
    -
    (0 ratings)
    8.1
    (12 ratings)
    Support Rating
    8.0
    (1 ratings)
    5.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    IBM Digital CommerceWooCommerce
    Likelihood to Recommend
    IBM
    I think WebSphere Commerce is well suited for customers looking to sell products online that need robustness and scalability as a priority. It provides a complete order cycle out of the box, or you can integrate with your existing order fulfillment. Online shopping models like digital subscriptions or a marketplace are not well suited as it requires a lot of customization
    Incentivized
    Read full review
    Automattic
    WooCommerce is best suited to customers whose website is built on the WordPress platform, and whose development team has a good understanding of plug-in implementation. If your website is not built on WordPress, but on Laravel or React (or any other non WordPress technology), then WooCommerce is not for you. WooCommerce is also great for customers who just need a simple online shopping experience. If your needs involve more complex or immersive features such as timed discounts, pick up locations, delivery reminders, or post shopping feedback surveys, know that you will need to purchase additional add-ons to make to get these features using WooCommerce set up on WordPress.
    Incentivized
    Read full review
    Pros
    IBM
    • Websphere commerce provides efficient contract based pricing. Contract based pricing greatly helps in handling prices for different business
    • Catalog filtering is one other strength of websphere commerce, as it helps to filter the show only those products that the customer is entitled to
    • Extended site model is one other strength of WCS as it greatly helps in having multiple e-commerce sites for different demographics, for branding etc
    Incentivized
    Read full review
    Automattic
    • Free base package means I can use it when I need to and not pay for it when I'm not using it
    • I can customize the e-commerce options and integrate the calendar booking
    • Payment processing is quick and easy and I can choose my provider
    Incentivized
    Read full review
    Cons
    IBM
    • The e-Marketing spots contain content associated with marketing activities to target customer segment - needs some improvement. The algorithm to set up the priority of each of the Web Activity with in eMarketing spot is little bit confusing.
    • The catalog load can be simplified.
    • WebSphere Commerce is a huge application - someone needs to spend at least 5-6 years to learn about the whole application.
    Incentivized
    Read full review
    Automattic
    • Because of how the Wordpress database is structured, WooCommerce isn't great for large or complex e-commerce sites.
    • More out-of-the-box options would be nice within the base software.
    • Because add-on plugins are developed by 3rd parties, sometimes you get conflicts that break things.
    Incentivized
    Read full review
    Likelihood to Renew
    IBM
    The scalability and various configurations of the product allows for a wide range of e-commerce site features. It provides a storefront to begin with so it helps with speeding up development.
    Incentivized
    Read full review
    Automattic
    Despite very rare glitches, more connected to an excessive number of plugins, that affect the speed of the site, we are extremely satisfied with the platform, the ability to import and export products, even though we just export them, as we have our proprietary system for updating inventories. We love the ease of upgrading, enhancing, innovating, and the freedom we have to do whatever we want, which is a plus, when you consider Shopify can take down your whole store as they please, if they think you aren't abiding to their TOS or their ever changing set of rules.
    Incentivized
    Read full review
    Usability
    IBM
    No answers on this topic
    Automattic
    It is built on the Wordpress platform, so there are some quirks compared to a dedicated e-commerce product, but it is very intuitive and easy to use, especially for anyone with Wordpress experience. There are numerous great support articles and learning resources available. Significant customization can be achieved with plugins vs other eCommerce platforms, which may require more custom code and have fewer plugin options.
    Incentivized
    Read full review
    Support Rating
    IBM
    No answers on this topic
    Automattic
    not muh support
    Read full review
    Alternatives Considered
    IBM
    IBM Digital Commerce was a lot more customizable and had a good engine for us to make enhancements. We were not locked down to certain integrations and we were able to utilize a lot of the features outside of the box vs using a prescribed set of features and functionality that other tools would force us to use
    Incentivized
    Read full review
    Automattic
    We were pretty sure we wanted a WordPress site so that we had more control over the site itself, having been burned by third-party vendor sites before. The fact that WooCommerce integrates so well with WordPress was a big selling point for us. Magento would have been too heavy of a lift for our small dev team and we didn't want to rely on Shopify or BigCommerce (though all of those products could have their merits for other projects or clients).
    Incentivized
    Read full review
    Return on Investment
    IBM
    • For our clients in the apparel industry, the flexibility that WCS provides to scale up really helped their online business to grow tremendously.
    • Our client in the restaurant industry can't quite leverage what WCS has to offer though as it doesn't really fit their shopping model.
    • Another positive impact is that it allows our clients to streamline their commerce system in interacting with their backend.
    Incentivized
    Read full review
    Automattic
    • Positive: low cost to start up, and allowed us to start selling right away.
    • Negative: better plug-ins have a high cost of entry. For example if you want to do subscriptions you need a paid plugin for it.
    • Positive: easily integrates with PayPal and Stripe.
    Incentivized
    Read full review
    ScreenShots

    WooCommerce Screenshots

    Screenshot of a single product and description.Screenshot of WooCommerce checkout blocks.Screenshot of WooCommerce settings.Screenshot of WooCommerce product editing.Screenshot of WooCommerce products listing.