IBM Digital Commerce vs. WooCommerce

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Digital Commerce
Score 9.0 out of 10
N/A
IBM Digital Commerce is an e-commerce platform that is designed to deliver omni-channel shopping experiences, including mobile, social, and in-store. In June 2019, IBM Digital Commerce was acquired by HCL Technologies.N/A
WooCommerce
Score 8.1 out of 10
N/A
WooCommerce is an eCommerce plugin for WordPress, developed by WooThemes (recently acquired by Automattic). Like WordPress, it is designed to be an extendable, adaptable, open-sourced platform. WooCommerce allows merchants to sell physical products, downloadables, or services.N/A
Pricing
IBM Digital CommerceWooCommerce
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
IBM Digital CommerceWooCommerce
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsContact sales team for pricing
More Pricing Information
Community Pulse
IBM Digital CommerceWooCommerce
Top Pros
Top Cons
Features
IBM Digital CommerceWooCommerce
Online Storefront
Comparison of Online Storefront features of Product A and Product B
IBM Digital Commerce
7.6
3 Ratings
1% below category average
WooCommerce
6.2
84 Ratings
21% below category average
Product catalog & listings8.03 Ratings6.983 Ratings
Product management8.03 Ratings6.384 Ratings
Bulk product upload8.03 Ratings2.067 Ratings
Branding8.03 Ratings6.873 Ratings
Mobile storefront8.03 Ratings6.277 Ratings
Product variations8.03 Ratings6.877 Ratings
Website integration8.03 Ratings6.984 Ratings
Visual customization8.03 Ratings6.881 Ratings
CMS4.02 Ratings6.863 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
IBM Digital Commerce
6.0
3 Ratings
23% below category average
WooCommerce
6.2
80 Ratings
20% below category average
Abandoned cart recovery6.02 Ratings6.852 Ratings
Checkout user experience6.03 Ratings5.680 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
IBM Digital Commerce
6.0
3 Ratings
32% below category average
WooCommerce
5.6
75 Ratings
39% below category average
eCommerce security6.03 Ratings5.675 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
IBM Digital Commerce
7.0
3 Ratings
7% below category average
WooCommerce
5.2
83 Ratings
36% below category average
Promotions & discounts7.03 Ratings5.680 Ratings
Personalized recommendations7.03 Ratings5.066 Ratings
SEO7.03 Ratings5.072 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
IBM Digital Commerce
6.2
3 Ratings
23% below category average
WooCommerce
4.5
81 Ratings
54% below category average
Multi-site management8.03 Ratings1.640 Ratings
Order processing5.03 Ratings6.379 Ratings
Inventory management6.03 Ratings6.878 Ratings
Shipping6.03 Ratings2.073 Ratings
Custom functionality6.03 Ratings5.775 Ratings
Best Alternatives
IBM Digital CommerceWooCommerce
Small Businesses
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Medium-sized Companies
Shopify Plus
Shopify Plus
Score 8.9 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
Enterprises
Kentico Xperience
Kentico Xperience
Score 7.1 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
IBM Digital CommerceWooCommerce
Likelihood to Recommend
9.0
(5 ratings)
7.1
(84 ratings)
Likelihood to Renew
8.0
(2 ratings)
10.0
(3 ratings)
Usability
-
(0 ratings)
7.1
(3 ratings)
Support Rating
8.0
(1 ratings)
5.0
(1 ratings)
User Testimonials
IBM Digital CommerceWooCommerce
Likelihood to Recommend
IBM
I think WebSphere Commerce is well suited for customers looking to sell products online that need robustness and scalability as a priority. It provides a complete order cycle out of the box, or you can integrate with your existing order fulfillment. Online shopping models like digital subscriptions or a marketplace are not well suited as it requires a lot of customization
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Automattic
[WooCommerce] does really well for simple stores that don't have a lot of products. It's really easy to set up and get products added so people can purchase them online. It's not the best for really complicated stores with products that need a lot of customization; you have to find 3rd-party plugins to add additional functionality to your store and sometimes those can create conflicts between one another.
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Pros
IBM
  • Websphere commerce provides efficient contract based pricing. Contract based pricing greatly helps in handling prices for different business
  • Catalog filtering is one other strength of websphere commerce, as it helps to filter the show only those products that the customer is entitled to
  • Extended site model is one other strength of WCS as it greatly helps in having multiple e-commerce sites for different demographics, for branding etc
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Automattic
  • Keeps track of product inventory, including details of product variations such as colors and sizes if required.
  • Keeps track of orders so that the shopkeeper has one place to log in and see the status and history of orders to her shop.
  • Creates shop-related pages automatically. Once you add one or more products, they will automatically appear on your shop home page. Additionally, pages for viewing shopping carts and for checking out are automatically created.
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Cons
IBM
  • The e-Marketing spots contain content associated with marketing activities to target customer segment - needs some improvement. The algorithm to set up the priority of each of the Web Activity with in eMarketing spot is little bit confusing.
  • The catalog load can be simplified.
  • WebSphere Commerce is a huge application - someone needs to spend at least 5-6 years to learn about the whole application.
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Automattic
  • Because of how the Wordpress database is structured, WooCommerce isn't great for large or complex e-commerce sites.
  • More out-of-the-box options would be nice within the base software.
  • Because add-on plugins are developed by 3rd parties, sometimes you get conflicts that break things.
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Likelihood to Renew
IBM
The scalability and various configurations of the product allows for a wide range of e-commerce site features. It provides a storefront to begin with so it helps with speeding up development.
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Automattic
Despite very rare glitches, more connected to an excessive number of plugins, that affect the speed of the site, we are extremely satisfied with the platform, the ability to import and export products, even though we just export them, as we have our proprietary system for updating inventories. We love the ease of upgrading, enhancing, innovating, and the freedom we have to do whatever we want, which is a plus, when you consider Shopify can take down your whole store as they please, if they think you aren't abiding to their TOS or their ever changing set of rules.
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Usability
IBM
No answers on this topic
Automattic
I gave it lots of points for being a simple product that instantly gives you a store. Very intuitive and simple for the client to update or implement. Loses LOTS of points when you want to do anything besides just sell stuff (coupons, etc) then it makes you pay big money for the add-ons and makes it difficult and time-intensive to develop your own.
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Support Rating
IBM
No answers on this topic
Automattic
not muh support
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Alternatives Considered
IBM
IBM Digital Commerce was a lot more customizable and had a good engine for us to make enhancements. We were not locked down to certain integrations and we were able to utilize a lot of the features outside of the box vs using a prescribed set of features and functionality that other tools would force us to use
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Automattic
We were pretty sure we wanted a WordPress site so that we had more control over the site itself, having been burned by third-party vendor sites before. The fact that WooCommerce integrates so well with WordPress was a big selling point for us. Magento would have been too heavy of a lift for our small dev team and we didn't want to rely on Shopify or BigCommerce (though all of those products could have their merits for other projects or clients).
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Return on Investment
IBM
  • For our clients in the apparel industry, the flexibility that WCS provides to scale up really helped their online business to grow tremendously.
  • Our client in the restaurant industry can't quite leverage what WCS has to offer though as it doesn't really fit their shopping model.
  • Another positive impact is that it allows our clients to streamline their commerce system in interacting with their backend.
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Automattic
  • Positive: low cost to start up, and allowed us to start selling right away.
  • Negative: better plug-ins have a high cost of entry. For example if you want to do subscriptions you need a paid plugin for it.
  • Positive: easily integrates with PayPal and Stripe.
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ScreenShots