TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM MaaS360

    Score8 out of 10
    N/AIBM MaaS360 is a mobile security offering developed by Fiberlink, acquired and owned by IBM since early 2014.

    $4

    Per Client

    WatchGuard Endpoint Security

    Score8.7 out of 10
    N/AWatchGuard EPDR (formerly Panda Adaptive Defense 360) combines next-generation antivirus protection, endpoint detection and response (EDR), patch management, content filtering, email security, full disk encryption, and more, into one package. The platform touts a unique zero-trust security service that certifies the legitimacy and safety of all running applications thanks to a combination of automated, AI-driven processes and investigation services provided by a team of malware analysts.N/A
    Pricing
    IBM MaaS360WatchGuard Endpoint Security
    Editions & Modules
    Essentials
    USD 4.00
    Per Client
    Deluxe
    USD 5.00
    Per Client
    Premier
    USD 6.25
    Per Client
    Enterprise
    USD 9.00
    Per Client
    No answers on this topic
    Offerings
    Pricing Offerings
    IBM MaaS360WatchGuard Endpoint Security
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    IBM MaaS360WatchGuard Endpoint Security
    Considered Both Products
    IBM
    No answer on this topic
    WatchGuard Technologies
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    41 Answers
    96%
    Would buy again
    135 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    36 Answers
    97%
    Delivers good value for the price
    126 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    41 Answers
    98%
    Happy with the feature set
    138 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    26 Answers
    98%
    Lived up to sales and marketing promises
    129 Answers
    Implementation went as expected
    91%
    Implementation went as expected
    29 Answers
    93%
    Implementation went as expected
    129 Answers
    Features
    IBM MaaS360WatchGuard Endpoint Security
    Endpoint Security
    Comparison of Endpoint Security features of IBM MaaS360 and WatchGuard Endpoint Security
    Feature
    IBM MaaS360
    -
    Ratings
    WatchGuard Endpoint Security
    8.6
    143 Ratings
    1% above category average
    Anti-Exploit Technology00 Ratings8.7136 Ratings
    Endpoint Detection and Response (EDR)00 Ratings9.4140 Ratings
    Centralized Management00 Ratings9.1138 Ratings
    Hybrid Deployment Support00 Ratings8.02 Ratings
    Infection Remediation00 Ratings7.36 Ratings
    Vulnerability Management00 Ratings8.543 Ratings
    Malware Detection00 Ratings9.4142 Ratings
    Best Alternatives
    IBM MaaS360WatchGuard Endpoint Security
    Small Businesses
    Avast CloudCare
    Score10 out of 10
    SentinelOne Singularity
    Score9 out of 10
    Medium-sized Companies
    Action1
    Score9.4 out of 10
    BlackBerry Protect (CylancePROTECT)
    Score9.1 out of 10
    Enterprises
    ManageEngine Endpoint Central
    Score9 out of 10
    ESET PROTECT
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM MaaS360WatchGuard Endpoint Security
    Likelihood to Recommend
    8.0
    (51 ratings)
    8.5
    (145 ratings)
    Likelihood to Renew
    9.6
    (5 ratings)
    9.1
    (15 ratings)
    Usability
    8.2
    (3 ratings)
    10.0
    (88 ratings)
    Availability
    9.1
    (1 ratings)
    8.7
    (4 ratings)
    Performance
    8.2
    (1 ratings)
    6.4
    (5 ratings)
    Support Rating
    9.0
    (3 ratings)
    8.0
    (14 ratings)
    In-Person Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Online Training
    9.1
    (1 ratings)
    7.6
    (2 ratings)
    Implementation Rating
    8.0
    (32 ratings)
    7.8
    (10 ratings)
    Configurability
    9.1
    (2 ratings)
    7.3
    (3 ratings)
    Contract Terms and Pricing Model
    9.1
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    8.6
    (35 ratings)
    7.3
    (3 ratings)
    Product Scalability
    7.3
    (2 ratings)
    8.7
    (4 ratings)
    Professional Services
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    9.1
    (5 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    9.1
    (5 ratings)
    User Testimonials
    IBM MaaS360WatchGuard Endpoint Security
    Likelihood to Recommend
    IBM
    Enrolling bulk devices through the Device Enrollment Program (DEP) is simple, straightforward, and quick. Multiple methods for device enrollment are available, including barcode scanning, email, and manual entry via the platform. App synchronization between Apple Business Manager (ABM) and the MaaS360 platform occurs swiftly. Additionally, app distribution and removal are efficiently managed on the platform.
    Incentivized
    Read full review
    WatchGuard Technologies
    I would recommend Watchguard Endpoint Security to organizations that are already using WatchGuard Firebox with the Total Security suite or those looking for an additional layer of endpoint protection. The bundled licensing provides strong value and makes it easy to extend protection from the network level to the endpoint. In our case, we primarily use it as a supplement to SentinelOne, and it integrates well in that role. The agent has been stable, the cloud management is straightforward, and it has not caused operational issues in our environment. For businesses that want added visibility and layered security alongside their primary endpoint solution, Watchguard Endpoint Security is a solid option.
    Incentivized
    Read full review
    Pros
    IBM
    • Manage app deployment on mobile fleet of devices
    • Manage all mobile devices and know where your fleet of devices are
    • Solve simple issues like reset screen lock passcodes
    • Protects company’s intellectual property
    • Allows for easy deployment of mobile devices to remote users
    Incentivized
    Read full review
    WatchGuard Technologies
    • The protection is fast with unperceivable loss of network speed.
    • Watchguard Endpoint Security is extremely accurate. That is, we never experienced false positives.
    • Something else tht does not get mentioned enough, is we have yet to overwhelm our Firebox 390 - it has kept up with detections!
    Incentivized
    Read full review
    Cons
    IBM
    • MaaS360 with Watson has a lot of features and capabilities, which can sometimes make it difficult for us to navigate. Improving the user interface and making it friendly could help make the platform easier to use.
    • Expanding integrations with other systems to provide better support for a wider range of systems and platforms.
    Incentivized
    Read full review
    WatchGuard Technologies
    • EndPoint has an optional feature for automatic and remote software updates on endpoints, a handy option for keeping computers up-to-date and secure. However, it is not used to install new software but only to update it. We believe that this part is instrumental, but it is somewhat incomplete.
    • Another drawback is that some complementary functions to the antivirus, such as the one above, are optional and require a separate subscription.
    • The implementation of EndPoint requires some planning, especially the time required to harden and learn the system. This is not critical and is typical for this type of system, but it is necessary to plan it well.
    Incentivized
    Read full review
    Likelihood to Renew
    IBM
    I'll gave it a 10, because we have not come across any negative point with MaaS360. In a real comparison with other UEMs / MDMs you will find out that other providers that claim to be "free" or "included" don't have the capeabilities that MaaS360 has. Some features are just not available and others would require you to pay for them. In that case the product would not be "free" anymore.
    Incentivized
    Read full review
    WatchGuard Technologies
    The ease of use, pricing, support, reliability, and quality of the product. Panda / WatchGuard products are highly rated, priced right and easy to maintain. All of this make it very easy to renew and purchase new licenses for us and our clients.
    Incentivized
    Read full review
    Usability
    IBM
    Having years of experience with MDM and experiencing the evolution of the granularity of the functionality MDM's have had to evolve, no MDM is ever "easy" to use. MaaS360 rises to the top however, because zero day changes are always ahead of the competition. A huge benefit with MaaS360 and IBM's approach to supporting these changes is that they seldom change configuration work flows. Competing Vendors always arbitrarily change workflows which requires a significnat ongoing learning curve in order to maintain technical competence
    Incentivized
    Read full review
    WatchGuard Technologies
    Easy and intuitive MSP management portal to manage all of your clients from a single pane of glass. Policies can be pushed down globally or individually based on needs. The client portal allows access to their tenant information and installs only which is nice if you are working with clients who might have an internal person or an IT team that also wants access to things to manage themself.
    Incentivized
    Read full review
    Reliability and Availability
    IBM
    Never had an outage in 11 years of using this solution
    Incentivized
    Read full review
    WatchGuard Technologies
    The software is 100% managed on a cloud platform that can be managed via an account even if they are not present within the company network where the software is installed, I even always opened the control panel on the browser of my smartphone to monitor the situation.I have never experienced any abnormal software crashes
    Incentivized
    Read full review
    Performance
    IBM
    typically very consistent but occasionaly some lag
    Incentivized
    Read full review
    WatchGuard Technologies
    The only annoyance I complain, if we want to be picky, is the fact of the constant disconnections from the control panel.Every about 4 hours the account logs out even if I set the "remember this device" flag; having said that I have not noticed neither slowdowns nor conflicts with other software
    Incentivized
    Read full review
    Support Rating
    IBM
    MaaS360's phone support has been decent the few times I have used it. In addition the person who on-boarded us has been available for additional questions after the process was over. However IBM could do a much better job in creating a user-friendly search engine and white-paper database to help people find topics. Right now finding info is more based on searching through white papers themselves.
    Incentivized
    Read full review
    WatchGuard Technologies
    I gave it a 10 because I compare it to air conditioning. I need it to work every day, 24/7. I need it to be reliable and not something that requires a ton of interaction from staff to make sure it works every day. In addition, I should be able to run other things at my house when the AC is on. Panda fits that description.
    Read full review
    In-Person Training
    IBM
    No answers on this topic
    WatchGuard Technologies
    Trainer was excellent, knew this product in-depth.
    Incentivized
    Read full review
    Online Training
    IBM
    The resources made available to me by IBM were Stellar. These resources remain available today and are extremely important as technology changes
    Incentivized
    Read full review
    WatchGuard Technologies
    The training was very helpful. It demonstrated how to configure the service for initial install, items to monitor, and how to set up for ongoing protection. Hands on training is more helpful but this is a good starting point
    Incentivized
    Read full review
    Implementation Rating
    IBM
    To implement IBM Security MaaS360 with Watson, follow these steps: Set up the platform, enroll devices, configure policies and settings, monitor and manage devices. Implementing it can help organizations to securely manage and monitor the use of mobile devices and related resources in their networks, improving security and productivity for their users.
    Incentivized
    Read full review
    WatchGuard Technologies
    Implementation shouldn't present any problems in standard office environments. In environments with development teams, however, caution is needed. If zero trust is enabled, mechanisms must be in place to ensure that internal software isn't classified as a false positive (software certificate, exception folder, etc.)
    Incentivized
    Read full review
    Alternatives Considered
    IBM
    Ease of use and management of mobile devices are easier and has protection against the Cyber threats. The security controls implementation on our devices are perfect and in one place. I love the responsiveness and prosctivenes of the support. Seamless integration with all security devices. The ability to wipe and control days remotely is perfect easy to control all our company information by locking down lost and stolen devices.
    Incentivized
    Read full review
    WatchGuard Technologies
    We didn't spend much time looking into Symantec - but it was the software of choice for the district before I joined. That said, we were pretty easily talked into Watchguard Endpoint Security as we were already in the Watchguard world of products. Moving to their EDR just seemed to make sense for our organization
    Incentivized
    Read full review
    Scalability
    IBM
    IBM Congos Analytics has a steep learning curve, but once mastered, Congos can handle massive datasets and complex, multi-tiered reporting. Thousands of users are no problem. A downside is the complexity of the inital setup of this "all in one" tool, what might affect the deployment time.
    Incentivized
    Read full review
    WatchGuard Technologies
    With the implementation of watchguard (at the beginning Panda Endpoint, but it is the same) I was able to insert in the control panel all the unauthorized software previously installed by colleagues without any authorization from the various department heads.Now any licensed software goes into lockdown and can be unlocked from the control panel
    Incentivized
    Read full review
    Professional Services
    IBM
    We worked with an IBM SE who was incredibly competent and extremely professional in handling our questions in addition to ensuring the Knowledge Transfer was completed properly
    Incentivized
    Read full review
    WatchGuard Technologies
    No answers on this topic
    Return on Investment
    IBM
    • Seamless and instant onboarding for new employee's devices
    • Ensuring secure access to corporate resources
    • Asset Management of devices and their status
    • Quick off boarding of employees leaving the company
    • Help desk support for unlocking and locating devices
    • Expense Management for Roaming
    Incentivized
    Read full review
    WatchGuard Technologies
    • By committing to go all in on Watchguard Advanced EPDR across our whole client base, we maximized our price position - enabling us to offer the best endpoint security at a price better than what lesser competitive products cost.
    • Leveraging Watchguard Endpoint Security as part of our unified platform strategy provides better integrated security, managed through Watchguard's cloud architecture. This significantly reduces our cost to deploy, manage, and support our client's. Our improved security offering, better delivery, and stronger price position has helped us achieve 56% growth in our managed services business over the past 18-months.
    • Organizations that have disparate cyber security products often require specialists for each solution in their stack. Watchguard provides outstanding training resources that equip our entire technical staff - significantly improving our service delivery while lowering our overall cost of business.
    Incentivized
    Read full review
    ScreenShots

    IBM MaaS360 Screenshots

    Screenshot of the SaaS portal & dashboard for UEM administratorsScreenshot of where secure user access to corporate email, contacts, calendar, apps and docs can be configuredScreenshot of a view of hardware inventory, where administrators can take action across all device types

    WatchGuard Endpoint Security Screenshots

    Screenshot of Main Security DashboardScreenshot of Main Security DashboardScreenshot of Risks DashboardScreenshot of Endpoint Access EnforcementScreenshot of Incident Details