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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Process Mining

    Score9.2 out of 10
    N/AIBM Process Mining is a solution that helps businesses of all sizes by improving visibility, efficiency, and compliance in business processes. IBM Process Mining creates a digital twin of an organization's processes by analyzing data from multiple systems. This creates a clear, real-time picture of how the organization's processes function, helping the user to identify inefficiencies and bottlenecks. With process intelligence assisted by AI, it delivers prescriptive recommendations that align…

    $4,250

    per month per installation

    MindManager

    Score7.8 out of 10
    N/AMindManager is a mind mapping and project management tool that aims to boost users’ productivity. It is designed to facilitate a wide range of project types, and includes cross-platform functionality and 3rd party integrations.

    $105

    per year

    Pricing
    IBM Process MiningMindManager
    Editions & Modules
    IBM Process Mining via IBM Cloud Pak for Business Automation SaaS
    $4,250
    per month per installation
    IBM Process Mining for Cloud Paks On-Premises
    $33,110
    per year per installation
    IBM Process Mining Standalone SaaS
    $51,000
    per year per installation
    MindManager for Microsoft Teams
    $105
    per year
    Annual Subscription
    $179
    per year
    Organizations
    Contact sales team
    Offerings
    Pricing Offerings
    IBM Process MiningMindManager
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsUnlock process optimization with IBM Process Mining SaaS: 20GB of storage to manage your process data; 2 Business users and 1 Analyst user for seamless collaboration. Leverage IBM Process Mining On-Premises for full control and flexibility: 3 projects with up to 20 million events; 3 Business users and 1 Analyst user for efficient teamwork; 2 Task Mining Agents to uncover actionable insights from workflows.—
    More Pricing Information
    Community Pulse
    IBM Process MiningMindManager
    Considered Both Products
    IBM
    No answer on this topic
    Corel Corporation
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    43 Answers
    93%
    Would buy again
    143 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    41 Answers
    90%
    Delivers good value for the price
    111 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    43 Answers
    95%
    Happy with the feature set
    147 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    35 Answers
    94%
    Lived up to sales and marketing promises
    117 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    34 Answers
    94%
    Implementation went as expected
    124 Answers
    Features
    IBM Process MiningMindManager
    Mind Mapping
    Comparison of Mind Mapping features of IBM Process Mining and MindManager
    Feature
    IBM Process Mining
    -
    Ratings
    MindManager
    7.5
    70 Ratings
    0% above category average
    Cross-Platform Compatibility00 Ratings7.455 Ratings
    Customizable Templates00 Ratings8.064 Ratings
    Import and Export Options00 Ratings7.265 Ratings
    Real-time Collaboration Tools00 Ratings6.849 Ratings
    Drag-and-Drop Capabilities00 Ratings9.160 Ratings
    Notes and Attachments00 Ratings7.663 Ratings
    Color and Style Customization00 Ratings7.964 Ratings
    Presentation Mode00 Ratings7.456 Ratings
    Integration with Task Management00 Ratings6.751 Ratings
    Mind Map Revision History00 Ratings6.842 Ratings
    Best Alternatives
    IBM Process MiningMindManager
    Small Businesses
    No answers on this topic
    Xmind
    Score8.8 out of 10
    Medium-sized Companies
    No answers on this topic
    MindMeister
    Score3.6 out of 10
    Enterprises
    No answers on this topic
    MindMeister
    Score3.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM Process MiningMindManager
    Likelihood to Recommend
    9.3
    (43 ratings)
    7.7
    (263 ratings)
    Likelihood to Renew
    9.1
    (5 ratings)
    9.1
    (26 ratings)
    Usability
    9.0
    (1 ratings)
    9.9
    (22 ratings)
    Availability
    -
    (0 ratings)
    8.8
    (7 ratings)
    Performance
    -
    (0 ratings)
    8.9
    (6 ratings)
    Support Rating
    8.8
    (40 ratings)
    6.4
    (17 ratings)
    Online Training
    -
    (0 ratings)
    7.3
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (7 ratings)
    Configurability
    -
    (0 ratings)
    8.9
    (5 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (4 ratings)
    Product Scalability
    -
    (0 ratings)
    8.9
    (6 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.0
    (5 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.0
    (5 ratings)
    User Testimonials
    IBM Process MiningMindManager
    Likelihood to Recommend
    IBM
    at real time use I found is easy to use. if your algorithms is up to the point then you can extract a strong data accOrding to your strategy .which required for your R&D.and after using process Mining we converted passive clients into active and now were delivering them best service.
    Incentivized
    Read full review
    Corel Corporation
    It is well suited for a quick prototype of product/development planning to show relationships amongst the APIs used. This helps developers understand the impact of the product changes and identifies the need to update integration components to avoid erroneous deployments. I have not personally experienced a less appropriate scenario at the moment.
    Incentivized
    Read full review
    Pros
    IBM
    • I like that problems are detected before they become serious, it is a relief for us to have software with a great daily impact on our system.
    • This software identifies bottlenecks very quickly.
    • Real-time monitoring prevents future problems from occurring and is quickly fixed.
    • Professional technical support team attentive to our needs.
    Incentivized
    Read full review
    Corel Corporation
    • Allows me to learn by organizing notes.
    • Enables me to create and present strategic plans.
    • Empowers me to present complex concepts in a different and straightforward way.
    • Captivates my audience when I prepare and present a conference, a class, or a seminar in MindManager.
    • Allows me to share mind maps in a variety of formats like JPG, PDF, and HTML.
    Incentivized
    Read full review
    Cons
    IBM
    • It is not software with good scalability, I do not see improvements in its very advanced constants in its updates.
    • The central structure of this tool has made it difficult to use.
    • Everything works as it should when it is implemented for the development of new projects.
    Incentivized
    Read full review
    Corel Corporation
    • There should be some more functionality in the Notes window, such as a "Paste Special " Icon in the notes area to maintain format control.
    • Although I create many of my own Web export templates, an add-on for web export design would be great, as I regularly create Interactive Electronic Technical Publications (IETP) in HTML export format.
    • The ability to sync Map shortcuts between devices would also be welcome. I use MM on three devices, and I have to add or amend the Map list individually. My maps are on OneDrive, so using them should not be that hard if they are cloud-based.
    Incentivized
    Read full review
    Likelihood to Renew
    IBM
    I think it is the best process mining software that can currently exist, others are similar, but do not meet our expectations, we will use it for a long time, it is a system that makes us productive with minimal manual effort, the quality of the results they are amazing.
    Incentivized
    Read full review
    Corel Corporation
    I feel the main issues of the old Mindjet seem to be gone with the
    Corel purchase. With the huge advance of sharing via browser HTML even 1
    user can affect many. And, actually, using MM kind of forced my rigid
    brain to rethink how I categorize and classify information/projects.
    The
    idea of paying $69USD for an annual cost is more than fair and a great
    model for Corel/Mindjet to keep rolling out improvements!
    Incentivized
    Read full review
    Usability
    IBM
    The initial integration/configuration is complex and hence takes time. Once integrated it is very easy and nice to use. We can have the analytics with a very user-friendly dashboard. It provides detailed information which helps in finding causes and hence in improvement. I would say it is a very nice and user-friendly tool.
    Incentivized
    Read full review
    Corel Corporation
    MindManager is very intuitive. The user interface is not cluttered and the ribbon icons are easy to understand. Several excellent "how-to" videos are available on the MindManager site as well as on YouTube. MindManager starts quickly and the user interface is very responsive. Launching other programs from MindManager such as Excel is very fast and issue free. The browsing feature is lightning fast. The drag-and-drop capability is also very fast and reliable.
    Incentivized
    Read full review
    Reliability and Availability
    IBM
    No answers on this topic
    Corel Corporation
    We have had no issues with the application's availability
    Incentivized
    Read full review
    Performance
    IBM
    No answers on this topic
    Corel Corporation
    The application is quick and responsive. We are able to produce mindmaps and reports with ease. The program is not complicated at all and integrates well with software and programs like Microsoft Outlook and Teams, which we truly appreciate.
    Incentivized
    Read full review
    Support Rating
    IBM
    We have received all the detailed documentation and requested information even on Friday evenings. The tutorials and examples are great for starting the implementation and optimizing it a long the way to the required custom internal needs. If needed, there is also the option to book a consultation with an IBM specialist which can recommend the proper processes of implementation.
    Incentivized
    Read full review
    Corel Corporation
    I have called technical support a few times. During the COVID Crisis, I called a few times repeatedly due to a rush request. The technical support guy called me back in minutes. He somehow knew that I had called repeatedly and wanted to make sure my issue was resolved immediately
    Incentivized
    Read full review
    Online Training
    IBM
    No answers on this topic
    Corel Corporation
    There is a wide range of online training through webinars led by expert users. They are particularly useful for explaining how to use new features and using MindManager 'in the real world' for projects, tasks etc.
    Incentivized
    Read full review
    Implementation Rating
    IBM
    No answers on this topic
    Corel Corporation
    better backup and exporting functions
    Incentivized
    Read full review
    Alternatives Considered
    IBM
    Identify automation opportunities, prioritize by impact and expected ROI, and fast-track implementation with automated RPA bot generation. IBM Process Mining helps us by identifying non-conformant cases to identify the root causes of deviations, stakeholders involved and impact on key performance indicators. Accelerate digital transformation and through data-driven insights we are able to make faster and more informed business decisions.
    Incentivized
    Read full review
    Corel Corporation
    MindManager stands out for its wide range of export options, customization and how they have enriched the format over time. As a constantly evolving tool, and having tried others, I consider it superior for the abovementioned reasons. Its cross-platform nature has been decisive, and although there are many alternatives in the form of web applications or the like, MindManager presents itself as a more complete and robust option.
    Incentivized
    Read full review
    Scalability
    IBM
    No answers on this topic
    Corel Corporation
    A team can collaborate on the same project but cannot create a shared project file. It would be helpful for that feature to be added.
    Incentivized
    Read full review
    Return on Investment
    IBM
    • Disbursement and vendor payments are only two examples of the kind of routine processes that might benefit greatly from being automated.
    • IBM Process Mining has helped us better understand our consumers by revealing patterns of behavior that can be explained by the use of AI.
    • By automatically detecting, verifying, and bettering workflows, IBM Process Mining helps me locate inefficiencies and opportunities. That makes it simple to distribute assets where they will have the greatest impact, boosting return on investment.
    Incentivized
    Read full review
    Corel Corporation
    • For a single person business presentation it is a plus.
    • Project difficulty is well assessed using the map.
    • Giving away a paper version of a map is a positive gesture. People like the map, the look, and what it says, and it may also be a way to promote MindManager to them.
    • Keep the PDF or JPEG saving capabilities for small customers like me. It's important.
    Incentivized
    Read full review
    ScreenShots

    IBM Process Mining Screenshots

    Screenshot of visualizations that provide analysis on process performance and the associated times and costs, used to automatically discover processes.Screenshot of a visualization that helps locate the best process performance in lead time and costs related to both standard and customized KPIs of running processes to understand where automation will make the biggest impact.Screenshot of analytics that compare a discovered process with a reference process model to locate deviations and their costs, frequency and root cause for targeted fixes.Screenshot of RPA Candidates, that recommends the activities to automated based on ROI and the desired automation level.Screenshot of a simulation comparing as-is and what-if processes to calculate ROI of automation initiatives.

    MindManager Screenshots

    Screenshot of MindmapScreenshot of Reverse BrainstormingScreenshot of MindManager for Microsoft TeamsScreenshot of MindManager SnapScreenshot of MindManager GoScreenshot of Mind Maps in MindManager