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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Process Mining

    Score9.2 out of 10
    N/AIBM Process Mining is a solution that helps businesses of all sizes by improving visibility, efficiency, and compliance in business processes. IBM Process Mining creates a digital twin of an organization's processes by analyzing data from multiple systems. This creates a clear, real-time picture of how the organization's processes function, helping the user to identify inefficiencies and bottlenecks. With process intelligence assisted by AI, it delivers prescriptive recommendations that align…

    $4,250

    per month per installation

    PeopleFluent

    Score7.9 out of 10
    Enterprise companies (1,001+ employees)
    PeopleFluent includes modules for recruiting, performance management, compensation, learning, succession, and vendor management, as well as workforce planning and diversity. These modules can be purchased separately or bundled, and integrate with other HR systems.N/A
    Pricing
    IBM Process MiningPeopleFluent
    Editions & Modules
    IBM Process Mining via IBM Cloud Pak for Business Automation SaaS
    $4,250
    per month per installation
    IBM Process Mining for Cloud Paks On-Premises
    $33,110
    per year per installation
    IBM Process Mining Standalone SaaS
    $51,000
    per year per installation
    No answers on this topic
    Offerings
    Pricing Offerings
    IBM Process MiningPeopleFluent
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsUnlock process optimization with IBM Process Mining SaaS: 20GB of storage to manage your process data; 2 Business users and 1 Analyst user for seamless collaboration. Leverage IBM Process Mining On-Premises for full control and flexibility: 3 projects with up to 20 million events; 3 Business users and 1 Analyst user for efficient teamwork; 2 Task Mining Agents to uncover actionable insights from workflows.—
    More Pricing Information
    Community Pulse
    IBM Process MiningPeopleFluent
    Considered Both Products
    IBM
    No answer on this topic
    PeopleFluent
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    43 Answers
    80%
    Would buy again
    4 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    41 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    43 Answers
    80%
    Happy with the feature set
    4 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    35 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    34 Answers
    No answers on this topic
    Features
    IBM Process MiningPeopleFluent
    Onboarding
    Comparison of Onboarding features of IBM Process Mining and PeopleFluent
    Feature
    IBM Process Mining
    -
    Ratings
    PeopleFluent
    8.0
    11 Ratings
    10% above category average
    New hire portal00 Ratings7.07 Ratings
    Manager tracking tools00 Ratings9.011 Ratings
    Compliance tracking and reporting00 Ratings8.08 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of IBM Process Mining and PeopleFluent
    Feature
    IBM Process Mining
    -
    Ratings
    PeopleFluent
    8.2
    11 Ratings
    11% above category average
    Corporate goal setting00 Ratings9.07 Ratings
    Subordinate goal setting00 Ratings9.06 Ratings
    Individual goal setting00 Ratings9.09 Ratings
    Line-of sight-visibility00 Ratings7.09 Ratings
    Performance tracking00 Ratings7.09 Ratings
    Performance Management
    Comparison of Performance Management features of IBM Process Mining and PeopleFluent
    Feature
    IBM Process Mining
    -
    Ratings
    PeopleFluent
    6.5
    11 Ratings
    5% below category average
    Performance plans00 Ratings7.07 Ratings
    Plan weighting00 Ratings4.06 Ratings
    Manager note taking00 Ratings7.04 Ratings
    Performance improvement plans00 Ratings7.05 Ratings
    Review status tracking00 Ratings7.07 Ratings
    Rater nomination workflow00 Ratings7.05 Ratings
    Review reminders00 Ratings7.05 Ratings
    Workflow restrictions00 Ratings5.06 Ratings
    Multiple review frequency00 Ratings7.07 Ratings
    Reporting00 Ratings7.08 Ratings
    Succession Planning
    Comparison of Succession Planning features of IBM Process Mining and PeopleFluent
    Feature
    IBM Process Mining
    -
    Ratings
    PeopleFluent
    6.3
    8 Ratings
    7% below category average
    Create succession plans/pools00 Ratings7.05 Ratings
    Candidate ranking00 Ratings6.05 Ratings
    Candidate search00 Ratings6.08 Ratings
    Candidate development00 Ratings6.06 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of IBM Process Mining and PeopleFluent
    Feature
    IBM Process Mining
    -
    Ratings
    PeopleFluent
    9.5
    8 Ratings
    29% above category average
    Job Requisition Management00 Ratings10.06 Ratings
    Company Website Posting00 Ratings10.06 Ratings
    Publish to Social Media00 Ratings10.03 Ratings
    Job Search Site Posting00 Ratings10.05 Ratings
    Customized Application Form00 Ratings10.06 Ratings
    Resume Management00 Ratings9.05 Ratings
    Duplicate Candidate Prevention00 Ratings6.05 Ratings
    Candidate Search00 Ratings9.05 Ratings
    Applicant Tracking00 Ratings10.06 Ratings
    Collaboration00 Ratings10.04 Ratings
    Task Creation and Delegation00 Ratings10.03 Ratings
    Email Templates00 Ratings10.05 Ratings
    User Permissions00 Ratings9.06 Ratings
    Notifications and Alerts00 Ratings9.06 Ratings
    Reporting00 Ratings10.05 Ratings
    Learning Management
    Comparison of Learning Management features of IBM Process Mining and PeopleFluent
    Feature
    IBM Process Mining
    -
    Ratings
    PeopleFluent
    5.8
    2 Ratings
    19% below category average
    Course catalog or library00 Ratings6.01 Ratings
    Player/Portal00 Ratings8.01 Ratings
    Learning content00 Ratings8.01 Ratings
    Mobile friendly00 Ratings5.01 Ratings
    Assignments00 Ratings5.02 Ratings
    Compliance management00 Ratings5.02 Ratings
    Learning administration00 Ratings5.02 Ratings
    Learning reporting & analytics00 Ratings5.01 Ratings
    Social learning00 Ratings5.01 Ratings
    Best Alternatives
    IBM Process MiningPeopleFluent
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    SumTotal (legacy)
    Score7.9 out of 10
    Enterprises
    No answers on this topic
    Cornerstone Galaxy
    Score8.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM Process MiningPeopleFluent
    Likelihood to Recommend
    9.3
    (43 ratings)
    8.8
    (31 ratings)
    Likelihood to Renew
    9.1
    (5 ratings)
    9.0
    (13 ratings)
    Usability
    9.0
    (1 ratings)
    7.5
    (3 ratings)
    Support Rating
    8.8
    (40 ratings)
    8.5
    (4 ratings)
    Online Training
    -
    (0 ratings)
    7.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    IBM Process MiningPeopleFluent
    Likelihood to Recommend
    IBM
    at real time use I found is easy to use. if your algorithms is up to the point then you can extract a strong data accOrding to your strategy .which required for your R&D.and after using process Mining we converted passive clients into active and now were delivering them best service.
    Incentivized
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    PeopleFluent
    PeopleFluent has eliminated the use of paper reviews. It is also eliminated the use of scanning, emailing or interoffice mail. It is a great tool for communication and I highly recommend it. However, in some ways, the product can be improved. Some processes are tied to each other and could function in tandem. For example, while completing the self-review, the employee has to capture multi-raters. If self-review is submitted without listing multi-rater names then multi-rater review has to be captured separately on paper. In my opinion, these two processes can be different. Multi-raters should be added/removed/modified after submitting self-review.
    Incentivized
    Read full review
    Pros
    IBM
    • I like that problems are detected before they become serious, it is a relief for us to have software with a great daily impact on our system.
    • This software identifies bottlenecks very quickly.
    • Real-time monitoring prevents future problems from occurring and is quickly fixed.
    • Professional technical support team attentive to our needs.
    Incentivized
    Read full review
    PeopleFluent
    • It was very easy to go through resumes, choose the people you wanted to interview and set up the interviews.
    • It is great at keeping track of people that have come through hiring process in the past so you do not waste time on those that have already been declined or are sent in by multiple vendors.
    • The handling of time sheets and expense reports is very easy to manage.
    Read full review
    Cons
    IBM
    • It is not software with good scalability, I do not see improvements in its very advanced constants in its updates.
    • The central structure of this tool has made it difficult to use.
    • Everything works as it should when it is implemented for the development of new projects.
    Incentivized
    Read full review
    PeopleFluent
    • The interface is a little confusing. I'm not sure if it's something that can be fixed in implementations, or if it's inherent to PeopleFluent, but there are almost too many tabs asking for too much information. A lot of it can be repetitive as well.
    • Changing your password/resetting your password seems to be nightmarish. It requires an organization ID as well as security questions, and forces you to reset your password far too often. I really dislike that feature.
    • Honestly, PeopleFluent itself looks pretty outdated. I feel as though the entire application really needs a facelift to be more current.
    Incentivized
    Read full review
    Likelihood to Renew
    IBM
    I think it is the best process mining software that can currently exist, others are similar, but do not meet our expectations, we will use it for a long time, it is a system that makes us productive with minimal manual effort, the quality of the results they are amazing.
    Incentivized
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    PeopleFluent
    PeopleFluent continues to develop an already high quality product and works to continually improve the user experience. The different modules integrate well, and the administrative functions are easy to understand and perform resulting in less time spent with KTLO functions. They provide world class customer service and work hard to keep you engaged as a customer.
    Read full review
    Usability
    IBM
    The initial integration/configuration is complex and hence takes time. Once integrated it is very easy and nice to use. We can have the analytics with a very user-friendly dashboard. It provides detailed information which helps in finding causes and hence in improvement. I would say it is a very nice and user-friendly tool.
    Incentivized
    Read full review
    PeopleFluent
    PeopleFluent seems to have all the functionality one would need, but it can be a bit overwhelming. Depending on the client implementation, it can be downright confusing and not intuitive. My 6 rating comes from the fact that it seems like the system can be configured to actually be confusing and not make sense. I think a VMS should be set up not to allow a customer to configure it in such a way as to not really work, or to allow users to circumvent steps. I also really don't like the "organization key" that needs to be entered every time you log in. Why is a login and password good enough for 99% of the systems out there, but PeopleFluent requires an extra field?
    Incentivized
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    Support Rating
    IBM
    We have received all the detailed documentation and requested information even on Friday evenings. The tutorials and examples are great for starting the implementation and optimizing it a long the way to the required custom internal needs. If needed, there is also the option to book a consultation with an IBM specialist which can recommend the proper processes of implementation.
    Incentivized
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    PeopleFluent
    I would rate this ATS system a 9 as there's some room for improvement as mentioned prior. I really love the design and its functionality buttons and the way I can integrate it with other systems. I would really love to see a more detailed reporting metrics long with super candidate filters when searching profiles.
    Incentivized
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    Alternatives Considered
    IBM
    Identify automation opportunities, prioritize by impact and expected ROI, and fast-track implementation with automated RPA bot generation. IBM Process Mining helps us by identifying non-conformant cases to identify the root causes of deviations, stakeholders involved and impact on key performance indicators. Accelerate digital transformation and through data-driven insights we are able to make faster and more informed business decisions.
    Incentivized
    Read full review
    PeopleFluent
    Its great, its very versatile and stacks up very well against the competition. In terms of usability and ease of use, anyone can quickly learn how to use PeopleFluent. Again, the faults against the system would be when a client who is running the tool customizes it to their liking. Not to mention it's a very popular tool that i have had the pleasure of working in twice now with two different organizations.
    Incentivized
    Read full review
    Return on Investment
    IBM
    • Disbursement and vendor payments are only two examples of the kind of routine processes that might benefit greatly from being automated.
    • IBM Process Mining has helped us better understand our consumers by revealing patterns of behavior that can be explained by the use of AI.
    • By automatically detecting, verifying, and bettering workflows, IBM Process Mining helps me locate inefficiencies and opportunities. That makes it simple to distribute assets where they will have the greatest impact, boosting return on investment.
    Incentivized
    Read full review
    PeopleFluent
    • I do believe that goal setting and the workflow of following up, going through the process yearly is as good as you make it. If you set good goals, or help your team make good goals then the experience can go well. Otherwise it's just another thing that an employee is doing to make their manager happy.
    • I am not sure the cost of the product, but if it is really expensive I am not sure that we are getting fully what we should be for what the product offers. Make sure you are using what is offered.
    Incentivized
    Read full review
    ScreenShots

    IBM Process Mining Screenshots

    Screenshot of visualizations that provide analysis on process performance and the associated times and costs, used to automatically discover processes.Screenshot of a visualization that helps locate the best process performance in lead time and costs related to both standard and customized KPIs of running processes to understand where automation will make the biggest impact.Screenshot of analytics that compare a discovered process with a reference process model to locate deviations and their costs, frequency and root cause for targeted fixes.Screenshot of RPA Candidates, that recommends the activities to automated based on ROI and the desired automation level.Screenshot of a simulation comparing as-is and what-if processes to calculate ROI of automation initiatives.

    PeopleFluent Screenshots

    Screenshot of PeopleFluent Talent Management DashboardScreenshot of Recruiting DashboardScreenshot of Compensation DashboardScreenshot of Performance DashboardScreenshot of Analytics Dashboard