IBM Robotic Process Automation vs. Pega Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Robotic Process Automation
Score 8.6 out of 10
N/A
IBM Robotic Process Automation with Automation Anywhere is a robotic process automation solution combining business process management tools from IBM with Automation Anywhere's bots and automation capabilities.
$840
per month
Pega Platform
Score 5.9 out of 10
N/A
Pega Platform is a combined business process management and robotic process automation (RPA) platform with advanced workforce analytics from Pegasystems.
$35
per month per user* (or $0.45 per case**)
Pricing
IBM Robotic Process AutomationPega Platform
Editions & Modules
IBM RPA On premises
Platform starter pack, starting at USD 840.00 per month
per month
IBM RPA Software as a service (SaaS)
Platform starter pack, starting at USD 840.00 per month
per month
Low-code Factory Edition
$35
per month per user* (or $0.45 per case**)
Standard Edition
$90
per month per user* (or $0.80 per case**)
Enterprise Edition
Custom Quote
Offerings
Pricing Offerings
IBM Robotic Process AutomationPega Platform
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details*500 named user minimum. Additional users available in blocks of 100. Billed annually. Based on a 3-year term. **350,000 cases / year minimum. Additional cases available in blocks of 150,000.
More Pricing Information
Community Pulse
IBM Robotic Process AutomationPega Platform
Top Pros
Top Cons
Features
IBM Robotic Process AutomationPega Platform
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
IBM Robotic Process Automation
-
Ratings
Pega Platform
8.7
62 Ratings
7% above category average
Dashboards00 Ratings9.061 Ratings
Standard reports00 Ratings8.661 Ratings
Custom reports00 Ratings8.660 Ratings
Process Engine
Comparison of Process Engine features of Product A and Product B
IBM Robotic Process Automation
-
Ratings
Pega Platform
7.9
65 Ratings
6% below category average
Process designer00 Ratings8.164 Ratings
Process simulation00 Ratings6.256 Ratings
Business rules engine00 Ratings9.064 Ratings
SOA support00 Ratings9.050 Ratings
Process player00 Ratings9.447 Ratings
Support for modeling languages00 Ratings5.46 Ratings
Form builder00 Ratings9.658 Ratings
Model execution00 Ratings6.255 Ratings
Collaboration
Comparison of Collaboration features of Product A and Product B
IBM Robotic Process Automation
-
Ratings
Pega Platform
9.0
50 Ratings
9% above category average
Social collaboration tools00 Ratings9.050 Ratings
Content Management Capabilties
Comparison of Content Management Capabilties features of Product A and Product B
IBM Robotic Process Automation
-
Ratings
Pega Platform
4.4
9 Ratings
60% below category average
Content management00 Ratings4.49 Ratings
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User Ratings
IBM Robotic Process AutomationPega Platform
Likelihood to Recommend
8.5
(97 ratings)
5.6
(73 ratings)
Likelihood to Renew
8.7
(7 ratings)
10.0
(7 ratings)
Usability
8.7
(18 ratings)
9.0
(1 ratings)
Support Rating
8.8
(19 ratings)
10.0
(7 ratings)
Online Training
4.5
(1 ratings)
8.0
(1 ratings)
Implementation Rating
8.9
(2 ratings)
10.0
(1 ratings)
Configurability
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
IBM Robotic Process AutomationPega Platform
Likelihood to Recommend
IBM
While it can be applied to various scenarios, its suitability can depend on the specific requirements of a given task or process. Here are some scenarios where IBM RPA is well-suited and scenarios where it may be less appropriate: Well suited: 1.Data Entry and Data Migration: RPA can efficiently automate data entry tasks, such as copying information from one system to another or migrating data between databases, reducing the risk of human error 2. Report Generation: RPA can generate routine reports by extracting data from various sources, formatting it, and delivering the reports to the relevant stakeholders, saving time and effort. 3. Email and Message Handling: RPA can help manage and categorize emails and messages, such as routing customer inquiries to the right department or processing routine email requests.Less suited for: 1. Cases where there is High Variability: RPA may struggle with tasks that have a high degree of variability, where each case is unique and difficult to standardize. 2. For Complex Decision-Making: RPA is rule-based and not designed for complex decision-making processes. It cannot replace the judgment and decision-making capabilities of humans. 3.Tasks Requiring Creativity: RPA is not suitable for tasks that require creativity, innovation, or problem-solving skills, as it operates based on predefined rules and logic.
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Pegasystems
Pega Platform has introduced the low code feature, using app studio seasonal and professional developer can develop application easily and quickly. The initial application can be build by Business analyst and product owner who has less knowledge of Pega Platform, further application can be enhanced/extended by professional developer. We can develop end to end application and promote to higher environment. Easily we can perform parallel development using branch.
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Pros
IBM
  • accessing local system
  • It was programmed to navigate to the web page requiring reCAPTCHA verification, locate the reCAPTCHA challenge, and generate a screenshot or other data to present to a user for manual input.
  • It was programmed to extract employee data from emails or forms, update the employee record in Workday, and send automated notifications.
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Pegasystems
  • Quick development time. Much of the Pega "rules" are easy to configure and implement.
  • Visually friendly and modern. Much of the UI/UX elements in the system are continuously supported and updated, giving a nice feel to the apps.
  • Many of the configurations and rules Pega gives to the developers can also be delegated to business users. The organization and structure of the client's business can easily be adapted in the Pega platform.
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Cons
IBM
  • Security and data privacy: IBM RPA may not have the strongest security features, which can leave sensitive data vulnerable to breaches or hacking.
  • Scalability: IBM RPA may not scale well to accommodate larger businesses and more complex processes, which can lead to performance issues and increased costs.
  • Customization: IBM RPA may not provide as much customization options as some users would like, making it difficult to tailor the software to specific business needs.
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Pegasystems
  • Need more learning materials. For Beginners who have previous programming experience with another language takes more time to learn.
  • If the developer is met with an issue in pega platform , they have to rely on Pega supporting team to fix it.
  • Customization is available but is not encouraged. Pega does not support faults that occur in customized solutions.
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Likelihood to Renew
IBM
By implementing IBM Robotic Process Automation, we realized that they are digital robots with a great impact on our manual tasks, generating good automation capabilities that are beneficial to the entire company.
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Pegasystems
Pegasystems has continued to demonstrate a strong partnership with our organization and investment in their product that aligns with our overall vision and need. Pegasystems has engaged us at every level, with the assistance of minor defects to the overall roadmap planning and alignment of our goals
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Usability
IBM
IBM RPA is a very powerful tool, it has almost all the features that are necessary to build, implement and manage highly functional robots. The learning curve is very fast, so excellent skills are acquired. It is not necessary to have strong programming knowledge because its use is very easy. It is just drag and drop commands. By adding rules and logic, wonderful robots can be achieved.
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Pegasystems
Pega Platform is enhancing its product and launching new features day by day which help to achieve customers needs. If I talk about the earlier version of Pega Platform (i.e. pega v5 and 6.3) there were many numbers of limitations in Pega Platform and if we need to do some customization then needed to write custom java and jave scripts to achieve the functionally. Now I can say Pega Platform is running with market trends and demand. Pega Platform is giving all the options which support the current technologies like decisioning capabilities, real time processing, mashup, process fabrics etc..
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Support Rating
IBM
IBM has done a great job with enablement for the product. There is documentation for use-cases, development videos for beginners, and a community forum that has proven useful for getting started with the application. Although the resources cannot solve every problem a developer comes across, they have been very beneficial to our technical team.
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Pegasystems
It’s very slow sometimes, but that may be our servers. Also the Knowledge Library needs some work - again, not sure if it’s our setup or what- but I’m unable to search the body of an article for content, so I have to be very intentional with tagging, but it’s not ideal.
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Online Training
IBM
No answers on this topic
Pegasystems
The online training is an excellent one, but still it is missing hands on development.
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Implementation Rating
IBM
I am main developer of the this implementation. I have faced many chanllenges in implementation as IBM RPA not provided direct commands to automate Excel. I enjoyed in finding solution and best approach for the implementation
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Pegasystems
Implementation is totally depend up on the requirement
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Alternatives Considered
IBM
I love how this tool helps to engage employees with mission-critical work, optimizing their skillsets, instead of focusing on mundane, time-consuming tasks that can be easily automated. Through this we've been able to save time and cut costly operations, free from repetitive work and elevates job satisfaction and creates a more efficient workplace.
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Pegasystems
We did evaluate multiple products offerings with Pega Platform capabilities and observed that Pega PRPC rules engine and case management capabilities are better over so many BPM Tools. We also conducted a detailed study with developers to identify the best products out of Suite of BPM products. It's observed that Rules engines integration is very streamlined with forms in Pega whereas other tools multiple have powerful data model capabilities but lacks the ease of creating business rules.
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Return on Investment
IBM
  • IBM Robotic Process Automation has helped save on cost and time as it is able to automate tasks that are repetitive and routine tasks.
  • IBM Robotic Process Automation has helped us increase productivity. This is because it is able to perform tasks with a high degree of accuracy and speed.
  • It has enhanced compliance as it is able to automate compliance-related tasks. This has helped us improve our reputation.
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Pegasystems
  • For one of the applications we worked on, we were able to reduce the processing time on a case from 2 days to 20 minutes by utilizing Pega
  • We were able to resolve the issue of the routing of cases to users based on a specific algorithm by use of Pega
  • Pega case management feature was extensively used in one of the application to establish a parent-child relationship which was very helpful for all the business users
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ScreenShots

IBM Robotic Process Automation Screenshots

Screenshot of IBM Robotic Process Automation Demo: IBM RPA StudioScreenshot of IBM Robotic Process Automation Demo: Watson Engine in IBM RPA StudioScreenshot of IBM Robotic Process Automation Demo: IVR Debug in IBM RPA StudioScreenshot of IBM Robotic Process Automation Demo: HTTP Request in IBM RPA StudioScreenshot of IBM Robotic Process Automation Demo: Knowledge Base Training in IBM RPA Studio