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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Security QRadar EDR

    Score8 out of 10
    N/AIBM Security QRadar EDR (formerly ReaQta) combines automation and dashboards to minimize analyst workloads, detect anomalous endpoint behavior and remediate threats in near real time. With visibility across endpoints, it combines expected features, like MITRE ATT&CK mapping and attack visualizations, with dual-engine AI and automation. For teams that need extended support, managed detection and response (MDR) services offers 24/7 monitoring and response to help keep users…N/A

    LogicMonitor

    Score8.9 out of 10
    Mid-Size Companies (51-1,000 employees)
    LogicMonitor’s SaaS-based platform, LM Envision, enables observability across on-prem and multi-cloud environments. It provides IT and business teams operational visibility and predictability across their technologies and applications.N/A
    Pricing
    IBM Security QRadar EDRLogicMonitor
    Editions & Modules
    No answers on this topic
    Enterprise
    Contact sales team
    Website Monitoring
    Contact sales team
    Offerings
    Pricing Offerings
    IBM Security QRadar EDRLogicMonitor
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—Our platform is broken down into Pro and Enterprise Pricing. Pro includes monitoring for all of your cloud, hybrid, and on-premises infrastructure. Our Enterprise package includes all of this, plus our AIOps and Machine Learning functionality that provides dynamic thresholds, root cause analysis, anomaly detection and more! LogicMonitor only charges by the device. What is considered a device? A device is anything with an IP address that you want to monitor, including a physical device or a cloud resource. This means multiple data sources under the same IP address can be monitored for the same price. Unlike some monitoring platforms. we don’t charge per node, interface, or metric.
    More Pricing Information
    Community Pulse
    IBM Security QRadar EDRLogicMonitor
    Considered Both Products
    IBM
    No answer on this topic
    LogicMonitor
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    11 Answers
    97%
    Would buy again
    90 Answers
    Delivers good value for the price
    88%
    Delivers good value for the price
    7 Answers
    98%
    Delivers good value for the price
    83 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    11 Answers
    97%
    Happy with the feature set
    90 Answers
    Lived up to sales and marketing promises
    88%
    Lived up to sales and marketing promises
    7 Answers
    96%
    Lived up to sales and marketing promises
    77 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    9 Answers
    93%
    Implementation went as expected
    80 Answers
    Features
    IBM Security QRadar EDRLogicMonitor
    Endpoint Security
    Comparison of Endpoint Security features of IBM Security QRadar EDR and LogicMonitor
    Feature
    IBM Security QRadar EDR
    7.5
    10 Ratings
    13% below category average
    LogicMonitor
    -
    Ratings
    Anti-Exploit Technology7.39 Ratings00 Ratings
    Endpoint Detection and Response (EDR)7.410 Ratings00 Ratings
    Centralized Management7.410 Ratings00 Ratings
    Hybrid Deployment Support7.39 Ratings00 Ratings
    Infection Remediation7.310 Ratings00 Ratings
    Malware Detection8.110 Ratings00 Ratings
    Monitoring Tasks
    Comparison of Monitoring Tasks features of IBM Security QRadar EDR and LogicMonitor
    Feature
    IBM Security QRadar EDR
    -
    Ratings
    LogicMonitor
    7.0
    1 Ratings
    18% below category average
    Remote monitoring00 Ratings7.01 Ratings
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    IBM Security QRadar EDRLogicMonitor
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM Security QRadar EDRLogicMonitor
    Likelihood to Recommend
    7.0
    (11 ratings)
    8.9
    (181 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (9 ratings)
    Usability
    -
    (0 ratings)
    7.3
    (31 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    6.0
    (110 ratings)
    In-Person Training
    -
    (0 ratings)
    8.2
    (1 ratings)
    Online Training
    -
    (0 ratings)
    7.3
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (26 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    7.4
    (5 ratings)
    Ease of integration
    -
    (0 ratings)
    7.3
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    7.6
    (4 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    IBM Security QRadar EDRLogicMonitor
    Likelihood to Recommend
    IBM
    IBM Security QRadaar EDR provides all the security features at one place with a reasonable price. Though for smaller organizations, the price may be quite high. Plus since it can detect threats and malwares in real time, every business should try them out.
    Incentivized
    Read full review
    LogicMonitor
    For environments that mostly use VMs and baremetal devices, LogicMonitor is a fantastic choice. It lends itself especially well to situations where you want individual teams to be able to manage the monitoring and observability of their own domains, and if you take the time to customize it to your environment in the frontend, you can get to the point where your LogicMonitor platform administrators are very rarely needed.
    Incentivized
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    Pros
    IBM
    • Detect known and unknown endpoint security threats
    • Remediate these threats near real time
    • Automation in threat detection
    • Threat attack attack visualization storyboards
    • Alert management authomation
    Incentivized
    Read full review
    LogicMonitor
    • It shows us system issues right away so we can fix them fast.
    • It finds new devices on its own, so we do not miss anything.
    • It alerts us only when something really unusual happens.
    • Its dashboards make it easy for everyone to see system health.
    • It helps us see trends so we are ready for busy times.
    Incentivized
    Read full review
    Cons
    IBM
    • use AI to review previous false negatives that contributed wrongly in the AI suggestion on the follow alerts
    • easily run a script based on values from an hash, ips, path inside the boxes on the behavioral tree
    • apply the remediation to a range of endpoint instead to only the endpoint of the current alert
    • use ajax for example to update the alert page automatically while actions are happening
    • for api have profiles that allow only get actions, or just post on some actions
    • create users in bulk
    Incentivized
    Read full review
    LogicMonitor
    • Segmentation at an instance level not just the resource when clients are sharing the same device but shouldn't see each other's relevant data
    • ARM CPU support for collectors to allow for a lighter weight appliance deployment
    • WMI collection with a Linux collector so a windows collector would not be needed or a virtual appliance template that can be used to deploy collectors
    Incentivized
    Read full review
    Likelihood to Renew
    IBM
    No answers on this topic
    LogicMonitor
    This product has met virtually all of our needs. It was easy to implement and has been simple to support. Customization has been intuitive with many options available. They keep adding features and expanding available options. The future of LogicMonitor looks even better than it is today which is very promising. The management and support teams at LogicMonitor are always helpful
    Incentivized
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    Usability
    IBM
    No answers on this topic
    LogicMonitor
    Set up is super easy. Just stand up a small Linux or Windows server to act as a collector. There are no agents to install on monitored devices and all you need is SNMP or WMI access. When creating dashboards, all you have to do is find the widget on the device you want to show up and choose the menu option to add it.
    Incentivized
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    Support Rating
    IBM
    No answers on this topic
    LogicMonitor
    The sales team support we received was top notch. They worked hand in hand to make sure the product met all expectations. So far we have not really had to work with support that much; we have worked with setup team after purchase to deploy product fully. No issues so far and we are four weeks in.
    Incentivized
    Read full review
    In-Person Training
    IBM
    No answers on this topic
    LogicMonitor
    Add good training
    Incentivized
    Read full review
    Online Training
    IBM
    No answers on this topic
    LogicMonitor
    The training is good but room to improve
    Incentivized
    Read full review
    Implementation Rating
    IBM
    No answers on this topic
    LogicMonitor
    The implementation experience was awesome for me, as the LogicMonitor team was really helpful to us. They installed everything on our primary server and provided clear, intelligible explanations. They even trained our non-tech team on it as well. Therefore, my team and I had a very simple and pleasurable implementation experience.
    Incentivized
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    Alternatives Considered
    IBM
    Bitdefender GravityZone combines multiple security services into a single platform to reduce the cost of building a trusted environment for endpoints. bit the IBM provides a vast support and always there to guide when in need With the majority of our users working in hybrid mode we needed a strong security control that could provide top-class protection with the minimum amount of False Positives (and, of course, of True Positives).
    Incentivized
    Read full review
    LogicMonitor
    Our business used the trial period they provided on one of our systems and conducted sessions with all of this software. Our team tested all of these software options before deciding on LogicMonitor, as our business is expanding daily and we needed a system that could accommodate our growing workforce and automatically add systems to our network, which LogicMonitor alone provided.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    IBM
    No answers on this topic
    LogicMonitor
    Pricing seems to be getting more and more aggressive, I worry that it's going to turn into ServiceNow or SAP and everything minor feature will be an extreme cost that prices out us and our customers
    Incentivized
    Read full review
    Professional Services
    IBM
    No answers on this topic
    LogicMonitor
    Haven't really used it but our initial onboarding PS was disappointing. Felt like we were being told what we needed to cover as opposed to what we wanted to cover. In addition, we were pushed into using the PS in tight time frames and we were not ready to do so.
    Incentivized
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    Return on Investment
    IBM
    • NOCs and SOCs heavily use IBM Security QRadar EDR and IBM Security QRadar EDR reduced labor costs to identify endpoint security threats and the treat remediation
    • IBM Security QRadar EDR offers a consistent approach to endpoint threat identification and resolution, reduces enterprise security operations support costs
    • In general, IBM Security QRadar EDR enhances enterprise security posture
    Incentivized
    Read full review
    LogicMonitor
    • We Eliminated an on-prem monitoring tool which was in excess of 25 servers
    • A decrease in time to response from our Network Operations Center resulted in a more consistent client experience
    • Dynamic alert thresholds helped reduce alerting by about 10 to 15% as soon as we turned it on for volatile metrics like CPU and memory
    Incentivized
    Read full review
    ScreenShots

    IBM Security QRadar EDR Screenshots

    Screenshot of Behavioral tree: 
A behavioral tree provides full alert and attack visibility.Screenshot of Behavioral tree storyline: 
A visual storyline is automatically created as an attack unfolds, including mapping to MITRE ATT&CK, for full visibility.Screenshot of Cyber Assistant alerts: 
The Cyber Assistant, an AI-powered alert management system, can autonomously handle alerts, reducing analysts’ workloads.Screenshot of Cyber Assistant recommends:
The Cyber Assistant learns from analyst decisions, then retains the intellectual capital and learned behaviors to make recommendations and help reduce false positives.Screenshot of Custom detection strategies: 
Detection Strategy (DeStra) scripting allows users to build custom detection strategies — beyond preconfigured models — to address compliance or company-specific requirements without the need to reboot the endpoint.

    LogicMonitor Screenshots

    Screenshot of AIOps features for enterprises using technology or hybrid environments with cloud and container resources. LogicMonitor can be used to monitor and improve the performance of complex enterprise networks with dynamic thresholds, topology mapping, anomaly detection, and root cause analysis.Screenshot of LM Envision's comprehensive monitoring and observability capabilities across the IT infrastructure, that help to identify alerts for the most important systems while ensuring the user experience is uninterrupted across the globe.Screenshot of Monitoring that ensures servers and the applications running on top of them are highly available. Helps resolve issues and optimize resource consumption for the server infrastructure.Screenshot of LogicMonitor remote workforce monitoring, which ensures that employees are connected to the systems that keep them productive and provide proactive insight into dispersed systems and third-party outages.Screenshot of Unified cloud monitoring across a hybrid multi-cloud ecosystem.Screenshot of LM Logs delivering log analysis at enterprise scale.