202 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.2 out of 100
Based on 202 reviews and ratings
350 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.5 out of 100
Based on 350 reviews and ratings
Feature Set Ratings
Survey Format & Appearance
IBM SPSS
Feature Set Not Supported
N/A

8.4
Qualtrics
84%
Qualtrics CoreXM ranks higher in 3/3 features
Qualtrics CoreXM ranks higher in 3/3 features
Survey templates
N/A
0 Ratings

8.6
86%
105 Ratings
Themes
N/A
0 Ratings

8.4
84%
108 Ratings
Custom logo/branding
N/A
0 Ratings

8.3
83%
106 Ratings
Survey Content
IBM SPSS
Feature Set Not Supported
N/A

9.0
Qualtrics
90%
Qualtrics CoreXM ranks higher in 3/3 features
Qualtrics CoreXM ranks higher in 3/3 features
Changes to live survey
N/A
0 Ratings

9.4
94%
108 Ratings
Question design help
N/A
0 Ratings

8.3
83%
114 Ratings
Multiple question types
N/A
0 Ratings

9.3
93%
124 Ratings
Survey Logic
IBM SPSS
Feature Set Not Supported
N/A

8.5
Qualtrics
85%
Qualtrics CoreXM ranks higher in 1/1 features
Qualtrics CoreXM ranks higher in 1/1 features
Survey logic flexibility
N/A
0 Ratings

8.5
85%
124 Ratings
Survey Reporting & Analytics
IBM SPSS
Feature Set Not Supported
N/A

8.5
Qualtrics
85%
Qualtrics CoreXM ranks higher in 5/5 features
Qualtrics CoreXM ranks higher in 5/5 features
Response tracking
N/A
0 Ratings

8.8
88%
121 Ratings
Data export
N/A
0 Ratings

8.8
88%
121 Ratings
Standard reports
N/A
0 Ratings

8.6
86%
115 Ratings
Custom reports
N/A
0 Ratings

8.0
80%
104 Ratings
Analytics
N/A
0 Ratings

8.4
84%
109 Ratings
Survey Administration & Security
IBM SPSS
Feature Set Not Supported
N/A

9.0
Qualtrics
90%
Qualtrics CoreXM ranks higher in 2/2 features
Qualtrics CoreXM ranks higher in 2/2 features
Access controls
N/A
0 Ratings

8.8
88%
106 Ratings
Compliance
N/A
0 Ratings

9.1
91%
93 Ratings
Survey Distribution
IBM SPSS
Feature Set Not Supported
N/A

8.5
Qualtrics
85%
Qualtrics CoreXM ranks higher in 2/2 features
Qualtrics CoreXM ranks higher in 2/2 features
Vendor-offered crowdsourcing
N/A
0 Ratings

8.1
81%
54 Ratings
Respondent restrictions
N/A
0 Ratings

8.8
88%
83 Ratings
Attribute Ratings
- IBM SPSS is rated higher in 2 areas: Likelihood to Renew, Performance
- Qualtrics CoreXM is rated higher in 5 areas: Likelihood to Recommend, Usability, Availability, Support Rating, Implementation Rating
Likelihood to Recommend
7.6
IBM SPSS
76%
64 Ratings

8.9
Qualtrics
89%
167 Ratings
Likelihood to Renew
10.0
IBM SPSS
100%
16 Ratings

9.4
Qualtrics
94%
41 Ratings
Usability
6.0
IBM SPSS
60%
9 Ratings

8.9
Qualtrics
89%
18 Ratings
Availability
6.0
IBM SPSS
60%
2 Ratings

9.0
Qualtrics
90%
2 Ratings
Performance
6.0
IBM SPSS
60%
2 Ratings

5.5
Qualtrics
55%
2 Ratings
Support Rating
5.0
IBM SPSS
50%
10 Ratings

8.4
Qualtrics
84%
30 Ratings
Online Training
IBM SPSS
N/A
0 Ratings

8.0
Qualtrics
80%
2 Ratings
Implementation Rating
5.0
IBM SPSS
50%
8 Ratings

9.0
Qualtrics
90%
2 Ratings
Product Scalability
5.0
IBM SPSS
50%
1 Rating

Qualtrics
N/A
0 Ratings
Likelihood to Recommend
IBM SPSS
If you aren't comfortable programming and you need to do statistics, SPSS is a great choice. Psychology undergrads, for example, have to take statistics. Their difficulty with the programming portion cuts into their ability to learn the actual analyses, so SPSS is good for that. I would love to see IBM SPSS invest more in their UI/UX and increase the usability of this tool because it could be so much better. Their iconography is a mess, there's very little feedback, and don't even get me started on that last "big update" that basically truncated all functionality. The biggest thing I would like to see is to have the "Analyze" function broken into categories, or other buttons, or be able to customize it in some way. Having to repeatedly go through drop down menus to run analysis after analysis is a huge time suck, and very error prone (easy to click on the wrong thing). Lastly, one of the biggest challenges for beginning (and even experienced!) statisticians is interpreting output. More tool tips, feedback, integrated coaching, or something like that to help people understand more about what they are seeing could be so beneficial.
Senior Consumer Insights Researcher
Rocket MortgageFinancial Services, 10,001+ employees
Qualtrics
Qualtrics is a good medium for creating surveys and getting analytics back for it. I think it's easy to learn if you are in the business of creating surveys or if it's part of your studies. It can be a little overwhelming for a brand new user who has never created a survey for the first time. So onboarding could be better.
User Experience Researcher
Sun Life FinancialFinancial Services, 10,001+ employees
Pros
IBM SPSS
- SPSS has been around for quite a while and has amassed a large suite of functionality. One of its longest-running features is the ability to automate SPSS via scripting, AKA "syntax." There is a very large community of practice on the internet who can help newbies to quickly scale up their automation abilities with SPSS. And SPSS allows users to save syntax scripting directly from GUI wizards and configuration windows, which can be a real life-saver if one is not an experienced coder.
- Many statistics package users are doing scientific research with an eye to publish reproducible results. SPSS allows you to save datasets and syntax scripting in a common format, facilitating attempts by peer reviewers and other researchers to quickly and easily attempt to reproduce your results. It's very portable!
- SPSS has both legacy and modern visualization suites baked into the base software, giving users an easily mountable learning curve when it comes to outputting charts and graphs. It's very easy to start with a canned look and feel of an exported chart, and then you can tweak a saved copy to change just about everything, from colors, legends, and axis scaling, to orientation, labels, and grid lines. And when you've got a chart or graph set up the way you like, you can export it as an image file, or create a template syntax to apply to new visualizations going forward.
- SPSS makes it easy for even beginner-level users to create statistical coding fields to support multidimensional analysis, ensuring that you never need to destructively modify your dataset.
- In closing, SPSS's long and successful tenure ensures that just about any question a new user may have about it can be answered with a modicum of Google-fu. There are even several fully-fledged tutorial websites out there for newbie perusal.
Technical Project Manager
California State University, NorthridgeEducation Management, 1001-5000 employees
Qualtrics
- Qualtrics CoreXM is easy to use for quick one-time surveys or for measuring opinions over time
- It's great for sending/managing RSVPs for meetings or other gatherings or to collect important data like Conflict of Interest declarations.
- Qualtrics CoreXM's reporting and crosstab functionality is beefy and gets better all of the time. I'm always amazed at how easy it is to generate reports for sharing my survey response data and research.
Product Development Manager
SelectHealthInsurance, 1001-5000 employees
Cons
IBM SPSS
- SPSS is not free and is fairly pricey.
- For those requiring advanced procedures not on SPSS, programmable coding, like in R Statistics, may be more limited and not as robust and use of R or other programs might be needed.
- Statistical Package for Social Sciences and can only be used to perform only statistical operations. Further purchases of other packages will be required.
- Default graphics are far from publication quality. Generally, it’s better to use other programs for graphics.
- Information about effect size and confidence intervals is missing for many techniques.
CEO (Chief Executive Officer)
Psychwest, Clinical & Forensic Psychology, Inc.Mental Health Care, 11-50 employees
Qualtrics
- The collaborate feature can be clunky and sometimes we have to remove access and add a person back in for them to see the survey in their lists
- We have a contract through our university and more than one person has created their account in the wrong place, causing some administrative headaches as that is fixed so that we can collaborate on surveys with them.
- I wish it was easier to organize my surveys into folders, there should be a more efficient way to do that.

Verified User
Professional in Professional Services
Higher Education Company, 1001-5000 employeesPricing Details
IBM SPSS
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$99 Per User Per Month
IBM SPSS Editions & Modules
Edition
Subscription | $99.001 |
---|
- Per User Per Month
Additional Pricing Details
—Qualtrics
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
$1,500 per user/per year
Qualtrics Editions & Modules
Edition
Research Core 1 | $1,5001 |
---|
- per user/per year
Additional Pricing Details
—Likelihood to Renew
IBM SPSS
IBM SPSS 10.0
Based on 16 answers
It's super easy to use for newbies and super powerful for power users! It does EVERYTHING you are usually asked to do analytically. Their Help Desk is PHENOMENAL. And I find the upgrade and renewal price to be a good deal.
Market Research Principal
HussmannSupermarkets, 1001-5000 employees
Qualtrics
Qualtrics 9.4
Based on 41 answers
I was impressed a couple years ago when two heads of market research at Fortune 500 companies told me about them, and I've been even more impressed with the advancements I've seen in the last year. I like where the company is headed, and I look forward to using them again in a future role.
Vice President | Market Insights
ADPHuman Resources, 10,001+ employees
Usability
IBM SPSS
IBM SPSS 6.0
Based on 9 answers
SPSS is beginner friendly and user-friendly for beginner analysts and simple statistical tests. It's "click and go" interface does take some learning, but overall this is much easier than other programs I have used and seen. Compared to SAS software, SPSS takes a great deal less familiarizing and it not a matter of learning a coding language like SAS and RStudio.
Project Manager
The University of Colorado Center for Bioethics and HumanitiesHospital & Health Care, 11-50 employees
Qualtrics
Qualtrics 8.9
Based on 18 answers
All the menus are very user friendly and intuitive. I can always find exactly what I'm looking for and can change anything I need to with ease. All the elements of the survey are adjustable with very little effort and without confusion.
Researcher
Church of Jesus Christ of Latter-day SaintsReligious Institutions, 10,001+ employees
Reliability and Availability
IBM SPSS
IBM SPSS 6.0
Based on 2 answers
SPSS can tend to crash when I am trying to do a lot of data. This can slow me down when I need to do a lot of data

Verified User
Director in Other
Education Management Company, 51-200 employeesQualtrics
Qualtrics 9.0
Based on 2 answers
No answer on this topic is available.
Performance
IBM SPSS
IBM SPSS 6.0
Based on 2 answers
SPSS does the job, but it can be slow. I do have to plan a lot of time to get through a huge amount of data.

Verified User
Director in Other
Education Management Company, 51-200 employeesQualtrics
Qualtrics 5.5
Based on 2 answers
No answer on this topic is available.
Support Rating
IBM SPSS
IBM SPSS 5.0
Based on 10 answers
I have not contacted IBM SPSS for support myself. However, our IT staff has for trying to get SPSS Text Analytics Module to work. The issue was never resolved, but I'm not sure if it was on the IT's end or on SPSS's end

Verified User
Analyst in Research & Development
Research Company, 11-50 employeesQualtrics
Qualtrics 8.4
Based on 30 answers
Whenever we have had an issue with trying to figure out how to do something (even though the documentation is incredibly well put together) we have asked Qualtrics support and have always received our answer nearly immediately (I think in maybe 10 times, only once did a support person need to call us back). Qualtrics support is dedicated to solving customer issues right, and in the first contact, if at all possible
Project Manager, Systems/Tools (Global Services Operations)
NovellComputer Software, 5001-10,000 employees
Online Training
IBM SPSS
No score
No answers yet
No answers on this topic
Qualtrics
Qualtrics 8.0
Based on 2 answers
I still use it. It does everything you need an online survey to do. From heat mapping to complex skip logic and display logic. I use it weekly and it never disappoints
Operations Manager at the Public Policy Research Lab
Louisiana State UniversityHigher Education, 1001-5000 employees
Implementation Rating
IBM SPSS
IBM SPSS 5.0
Based on 8 answers
Have a plan for managing the yearly upgrade cycle. Most users work in the desktop version, so there needs to be a mechanism for either pushing out new versions of the software or a key manager to deal with updated licensing keys. If you have a lot of users this needs to be planned for in advance.
Senior Director, Management Analysis
Arizona State UniversityHigher Education, 10,001+ employees
Qualtrics
Qualtrics 9.0
Based on 2 answers
I like being able to easily integrate new colleagues by simply giving them a log in user name and password
Manager of Custom Research
The New York TimesNewspapers, 10,001+ employees
Alternatives Considered
IBM SPSS
[IBM] SPSS is by far the best of the statistics software applications in terms of functionality and accessibility, but its biggest drawback is price. SPSS is prohibitively expensive in comparison to the other competing statistics applications such as R and SAS, making the purchase of a license for an individual very expensive if not covered by employer.
Research Assistant
Arizona State UniversityResearch, 5001-10,000 employees
Qualtrics
]Qualtrics] CoreXM is great if you want something that is a little more [long] lasting and impactful than a simple survey engine, but aren't quite ready for something that is a long term sustainable program. I would put [Qualtrics] CoreXM squarely in the large, defined project phase. CX is more of the program phase, and other lessor vendors are great for the pre-project definition phase
Sr Director of Customer Success - Scale
OutreachComputer Software, 1001-5000 employees
Scalability
IBM SPSS
IBM SPSS 5.0
Based on 1 answer
I am neutral because I have not had to look into scalability since I am using as a student.

Verified User
Director in Other
Education Management Company, 51-200 employeesQualtrics
No score
No answers yet
No answers on this topic
Return on Investment
IBM SPSS
- IBM SPSS has allowed me to quickly analyze data for research.
- IBM SPSS has allowed me to complete analyses in order to submit research findings to conferences and complete manuscripts.
- IBM SPSS has enabled me to meet research objectives set out in grant proposals.
Project Coordinator
Tigereye ConsultingResearch, 1-10 employees
Qualtrics
- Increased productivity due to the highly intuitive user-interface and template saving capabilities.
- Reporting and analytics are extremely valuable. Our team can track responses and share feedback/results extremely quickly.
- If a user has created a great template, they can share to external teams quite easily. It helps other departments!
Process Optimization Analyst
QuadPrinting, 10,001+ employees