What users are saying about
180 Ratings
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323 Ratings
180 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

Qualtrics

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323 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Likelihood to Recommend

IBM SPSS

IBM's SPSS is suited for situations where you have to answer questions using either simple or advanced statistics. For instance, if I want to predict future academic achievement from a student's demographic characteristics lBM SPSS is perfect. A scenario in which it would be less well suited is when I have to run structural equation modeling, which is not a key feature of [IBM] SPSS.
Kenton Woods | TrustRadius Reviewer

Qualtrics

I think Qualtrics CoreXM can be used in nearly every scenario. It is best suited for internal or external gathering of the voice of the customer through product/service satisfaction surveys, disenrollment surveys, net promoter scores, post-meeting satisfaction surveys, comparison surveys (conjoint studies), etc. It also works well as a knowledge-transfer assessment tool (for tests or quizzes). Also, as a way to capture registrations or RSVPs. It is not as well suited for managing an online community forum that relies on participants to see and react to comments/responses from other members of the online community (like social media). There are other products better suited for that use case.
Kevin Bone | TrustRadius Reviewer

Feature Rating Comparison

Survey Format & Appearance

IBM SPSS
Qualtrics
8.2
Survey templates
IBM SPSS
Qualtrics
8.4
Themes
IBM SPSS
Qualtrics
7.7
Custom logo/branding
IBM SPSS
Qualtrics
8.5

Survey Content

IBM SPSS
Qualtrics
8.7
Changes to live survey
IBM SPSS
Qualtrics
9.0
Question design help
IBM SPSS
Qualtrics
8.1
Multiple question types
IBM SPSS
Qualtrics
9.0

Survey Logic

IBM SPSS
Qualtrics
8.7
Survey logic flexibility
IBM SPSS
Qualtrics
8.7

Survey Reporting & Analytics

IBM SPSS
Qualtrics
8.6
Response tracking
IBM SPSS
Qualtrics
8.7
Data export
IBM SPSS
Qualtrics
8.9
Standard reports
IBM SPSS
Qualtrics
8.6
Custom reports
IBM SPSS
Qualtrics
8.1
Analytics
IBM SPSS
Qualtrics
8.6

Survey Administration & Security

IBM SPSS
Qualtrics
8.7
Access controls
IBM SPSS
Qualtrics
8.7
Compliance
IBM SPSS
Qualtrics
8.7

Survey Distribution

IBM SPSS
Qualtrics
8.6
Vendor-offered crowdsourcing
IBM SPSS
Qualtrics
8.5
Respondent restrictions
IBM SPSS
Qualtrics
8.7

Pros

IBM SPSS

  • SPSS has been around for quite a while and has amassed a large suite of functionality. One of its longest-running features is the ability to automate SPSS via scripting, AKA "syntax." There is a very large community of practice on the internet who can help newbies to quickly scale up their automation abilities with SPSS. And SPSS allows users to save syntax scripting directly from GUI wizards and configuration windows, which can be a real life-saver if one is not an experienced coder.
  • Many statistics package users are doing scientific research with an eye to publish reproducible results. SPSS allows you to save datasets and syntax scripting in a common format, facilitating attempts by peer reviewers and other researchers to quickly and easily attempt to reproduce your results. It's very portable!
  • SPSS has both legacy and modern visualization suites baked into the base software, giving users an easily mountable learning curve when it comes to outputting charts and graphs. It's very easy to start with a canned look and feel of an exported chart, and then you can tweak a saved copy to change just about everything, from colors, legends, and axis scaling, to orientation, labels, and grid lines. And when you've got a chart or graph set up the way you like, you can export it as an image file, or create a template syntax to apply to new visualizations going forward.
  • SPSS makes it easy for even beginner-level users to create statistical coding fields to support multidimensional analysis, ensuring that you never need to destructively modify your dataset.
  • In closing, SPSS's long and successful tenure ensures that just about any question a new user may have about it can be answered with a modicum of Google-fu. There are even several fully-fledged tutorial websites out there for newbie perusal.
Benjamin Plotkin | TrustRadius Reviewer

Qualtrics

  • There are both personal and shared libraries for individual users and business teams.
  • Extremely intuitive user-interface that familiarizes users with the platform quickly.
  • One can save results to a wide variety of formats (CSV, SPSS, and more) for further data management
Joshua Melder | TrustRadius Reviewer

Cons

IBM SPSS

  • SPSS is not free and is fairly pricey.
  • For those requiring advanced procedures not on SPSS, programmable coding, like in R Statistics, may be more limited and not as robust and use of R or other programs might be needed.
  • Statistical Package for Social Sciences and can only be used to perform only statistical operations. Further purchases of other packages will be required.
  • Default graphics are far from publication quality. Generally, it’s better to use other programs for graphics.
  • Information about effect size and confidence intervals is missing for many techniques.
Craig West | TrustRadius Reviewer

Qualtrics

  • The collaborate feature can be clunky and sometimes we have to remove access and add a person back in for them to see the survey in their lists
  • We have a contract through our university and more than one person has created their account in the wrong place, causing some administrative headaches as that is fixed so that we can collaborate on surveys with them.
  • I wish it was easier to organize my surveys into folders, there should be a more efficient way to do that.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

IBM SPSS

IBM SPSS 10.0
Based on 16 answers
It's super easy to use for newbies and super powerful for power users! It does EVERYTHING you are usually asked to do analytically. Their Help Desk is PHENOMENAL. And I find the upgrade and renewal price to be a good deal.
Lance Huntley | TrustRadius Reviewer

Qualtrics

Qualtrics 9.4
Based on 41 answers
I was impressed a couple years ago when two heads of market research at Fortune 500 companies told me about them, and I've been even more impressed with the advancements I've seen in the last year. I like where the company is headed, and I look forward to using them again in a future role.
Ben Lawder | TrustRadius Reviewer

Usability

IBM SPSS

IBM SPSS 6.0
Based on 9 answers
SPSS is beginner friendly and user-friendly for beginner analysts and simple statistical tests. It's "click and go" interface does take some learning, but overall this is much easier than other programs I have used and seen. Compared to SAS software, SPSS takes a great deal less familiarizing and it not a matter of learning a coding language like SAS and RStudio.
Julie Ressalam, MPH | TrustRadius Reviewer

Qualtrics

Qualtrics 8.9
Based on 19 answers
All the menus are very user friendly and intuitive. I can always find exactly what I'm looking for and can change anything I need to with ease. All the elements of the survey are adjustable with very little effort and without confusion.
Brian Harris | TrustRadius Reviewer

Reliability and Availability

IBM SPSS

IBM SPSS 6.0
Based on 2 answers
SPSS can tend to crash when I am trying to do a lot of data. This can slow me down when I need to do a lot of data
Anonymous | TrustRadius Reviewer

Qualtrics

Qualtrics 9.0
Based on 2 answers
No answer on this topic is available.

Performance

IBM SPSS

IBM SPSS 6.0
Based on 2 answers
SPSS does the job, but it can be slow. I do have to plan a lot of time to get through a huge amount of data.
Anonymous | TrustRadius Reviewer

Qualtrics

Qualtrics 5.5
Based on 2 answers
No answer on this topic is available.

Support Rating

IBM SPSS

IBM SPSS 5.0
Based on 6 answers
I have not contacted IBM SPSS for support myself. However, our IT staff has for trying to get SPSS Text Analytics Module to work. The issue was never resolved, but I'm not sure if it was on the IT's end or on SPSS's end
Anonymous | TrustRadius Reviewer

Qualtrics

Qualtrics 8.6
Based on 31 answers
Whenever we have had an issue with trying to figure out how to do something (even though the documentation is incredibly well put together) we have asked Qualtrics support and have always received our answer nearly immediately (I think in maybe 10 times, only once did a support person need to call us back). Qualtrics support is dedicated to solving customer issues right, and in the first contact, if at all possible
D. SKye Hodges | TrustRadius Reviewer

Online Training

IBM SPSS

No score
No answers yet
No answers on this topic

Qualtrics

Qualtrics 8.0
Based on 2 answers
I still use it. It does everything you need an online survey to do. From heat mapping to complex skip logic and display logic. I use it weekly and it never disappoints
Michael Climek | TrustRadius Reviewer

Implementation Rating

IBM SPSS

IBM SPSS 5.0
Based on 5 answers
Have a plan for managing the yearly upgrade cycle. Most users work in the desktop version, so there needs to be a mechanism for either pushing out new versions of the software or a key manager to deal with updated licensing keys. If you have a lot of users this needs to be planned for in advance.
Rebecca T Barber, MBA, PHD | TrustRadius Reviewer

Qualtrics

Qualtrics 9.0
Based on 2 answers
I like being able to easily integrate new colleagues by simply giving them a log in user name and password
Benjamin Sider | TrustRadius Reviewer

Alternatives Considered

IBM SPSS

SPSS is the original statistical package. It might not have all the bells and whistles as they newer statistical software programs that you see out there now, but it does the fundamentals. Many of the more cloud base packages you have to upload datasets, and can't really "manipulate" the data all that well. Also most survey data is either exported in SPSS or CSV files so you know SPSS is the standard
John Froehlich | TrustRadius Reviewer

Qualtrics

]Qualtrics] CoreXM is great if you want something that is a little more [long] lasting and impactful than a simple survey engine, but aren't quite ready for something that is a long term sustainable program. I would put [Qualtrics] CoreXM squarely in the large, defined project phase. CX is more of the program phase, and other lessor vendors are great for the pre-project definition phase
Luke Ferrel | TrustRadius Reviewer

Scalability

IBM SPSS

IBM SPSS 5.0
Based on 1 answer
I am neutral because I have not had to look into scalability since I am using as a student.
Anonymous | TrustRadius Reviewer

Qualtrics

No score
No answers yet
No answers on this topic

Return on Investment

IBM SPSS

  • IBM SPSS has allowed me to quickly analyze data for research.
  • IBM SPSS has allowed me to complete analyses in order to submit research findings to conferences and complete manuscripts.
  • IBM SPSS has enabled me to meet research objectives set out in grant proposals.
Ariana Tart-Zelvin | TrustRadius Reviewer

Qualtrics

  • It can be hard to determine an exact ROI for Qualtrics; however, the data you can bring to the table when important decisions are being made is invaluable.
  • The most positive impact has been the ability to spend less time on reporting because the data is so accessible and easily shared.
  • The time to analyze raw text data is significantly less when you add Text iQ to your license.
Corinne Gibson | TrustRadius Reviewer

Screenshots

Pricing Details

IBM SPSS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

IBM SPSS Editions & Modules

Edition
Subscription$99.001
  1. Per User Per Month
Additional Pricing Details

Qualtrics

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Qualtrics Editions & Modules

Edition
Research Core 1$1,5001
  1. per user/per year
Additional Pricing Details

Rating Summary

Likelihood to Recommend

IBM SPSS
8.5
Qualtrics
8.6

Likelihood to Renew

IBM SPSS
10.0
Qualtrics
9.4

Usability

IBM SPSS
6.0
Qualtrics
8.9

Reliability and Availability

IBM SPSS
6.0
Qualtrics
9.0

Performance

IBM SPSS
6.0
Qualtrics
5.5

Support Rating

IBM SPSS
5.0
Qualtrics
8.6

Online Training

IBM SPSS
Qualtrics
8.0

Implementation Rating

IBM SPSS
5.0
Qualtrics
9.0

Scalability

IBM SPSS
5.0
Qualtrics

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