What users are saying about
202 Ratings
350 Ratings
202 Ratings
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Score 8.2 out of 100
350 Ratings
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Score 8.5 out of 100

Feature Set Ratings

    Survey Format & Appearance

    IBM SPSS

    Feature Set Not Supported
    N/A
    8.4

    Qualtrics

    84%
    Qualtrics CoreXM ranks higher in 3/3 features

    Survey templates

    N/A
    0 Ratings
    8.6
    86%
    105 Ratings

    Themes

    N/A
    0 Ratings
    8.4
    84%
    108 Ratings

    Custom logo/branding

    N/A
    0 Ratings
    8.3
    83%
    106 Ratings

    Survey Content

    IBM SPSS

    Feature Set Not Supported
    N/A
    9.0

    Qualtrics

    90%
    Qualtrics CoreXM ranks higher in 3/3 features

    Changes to live survey

    N/A
    0 Ratings
    9.4
    94%
    108 Ratings

    Question design help

    N/A
    0 Ratings
    8.3
    83%
    114 Ratings

    Multiple question types

    N/A
    0 Ratings
    9.3
    93%
    124 Ratings

    Survey Logic

    IBM SPSS

    Feature Set Not Supported
    N/A
    8.5

    Qualtrics

    85%
    Qualtrics CoreXM ranks higher in 1/1 features

    Survey logic flexibility

    N/A
    0 Ratings
    8.5
    85%
    124 Ratings

    Survey Reporting & Analytics

    IBM SPSS

    Feature Set Not Supported
    N/A
    8.5

    Qualtrics

    85%
    Qualtrics CoreXM ranks higher in 5/5 features

    Response tracking

    N/A
    0 Ratings
    8.8
    88%
    121 Ratings

    Data export

    N/A
    0 Ratings
    8.8
    88%
    121 Ratings

    Standard reports

    N/A
    0 Ratings
    8.6
    86%
    115 Ratings

    Custom reports

    N/A
    0 Ratings
    8.0
    80%
    104 Ratings

    Analytics

    N/A
    0 Ratings
    8.4
    84%
    109 Ratings

    Survey Administration & Security

    IBM SPSS

    Feature Set Not Supported
    N/A
    9.0

    Qualtrics

    90%
    Qualtrics CoreXM ranks higher in 2/2 features

    Access controls

    N/A
    0 Ratings
    8.8
    88%
    106 Ratings

    Compliance

    N/A
    0 Ratings
    9.1
    91%
    93 Ratings

    Survey Distribution

    IBM SPSS

    Feature Set Not Supported
    N/A
    8.5

    Qualtrics

    85%
    Qualtrics CoreXM ranks higher in 2/2 features

    Vendor-offered crowdsourcing

    N/A
    0 Ratings
    8.1
    81%
    54 Ratings

    Respondent restrictions

    N/A
    0 Ratings
    8.8
    88%
    83 Ratings

    Attribute Ratings

    • IBM SPSS is rated higher in 2 areas: Likelihood to Renew, Performance
    • Qualtrics CoreXM is rated higher in 5 areas: Likelihood to Recommend, Usability, Availability, Support Rating, Implementation Rating

    Likelihood to Recommend

    7.6

    IBM SPSS

    76%
    64 Ratings
    8.9

    Qualtrics

    89%
    167 Ratings

    Likelihood to Renew

    10.0

    IBM SPSS

    100%
    16 Ratings
    9.4

    Qualtrics

    94%
    41 Ratings

    Usability

    6.0

    IBM SPSS

    60%
    9 Ratings
    8.9

    Qualtrics

    89%
    18 Ratings

    Availability

    6.0

    IBM SPSS

    60%
    2 Ratings
    9.0

    Qualtrics

    90%
    2 Ratings

    Performance

    6.0

    IBM SPSS

    60%
    2 Ratings
    5.5

    Qualtrics

    55%
    2 Ratings

    Support Rating

    5.0

    IBM SPSS

    50%
    10 Ratings
    8.4

    Qualtrics

    84%
    30 Ratings

    Online Training

    IBM SPSS

    N/A
    0 Ratings
    8.0

    Qualtrics

    80%
    2 Ratings

    Implementation Rating

    5.0

    IBM SPSS

    50%
    8 Ratings
    9.0

    Qualtrics

    90%
    2 Ratings

    Product Scalability

    5.0

    IBM SPSS

    50%
    1 Rating

    Qualtrics

    N/A
    0 Ratings

    Likelihood to Recommend

    IBM SPSS

    If you aren't comfortable programming and you need to do statistics, SPSS is a great choice. Psychology undergrads, for example, have to take statistics. Their difficulty with the programming portion cuts into their ability to learn the actual analyses, so SPSS is good for that. I would love to see IBM SPSS invest more in their UI/UX and increase the usability of this tool because it could be so much better. Their iconography is a mess, there's very little feedback, and don't even get me started on that last "big update" that basically truncated all functionality. The biggest thing I would like to see is to have the "Analyze" function broken into categories, or other buttons, or be able to customize it in some way. Having to repeatedly go through drop down menus to run analysis after analysis is a huge time suck, and very error prone (easy to click on the wrong thing). Lastly, one of the biggest challenges for beginning (and even experienced!) statisticians is interpreting output. More tool tips, feedback, integrated coaching, or something like that to help people understand more about what they are seeing could be so beneficial.
    Natasha Hardy,  M.S. | TrustRadius Reviewer

    Qualtrics

    Qualtrics is a good medium for creating surveys and getting analytics back for it. I think it's easy to learn if you are in the business of creating surveys or if it's part of your studies. It can be a little overwhelming for a brand new user who has never created a survey for the first time. So onboarding could be better.
    Caroline Wong | TrustRadius Reviewer

    Pros

    IBM SPSS

    • SPSS has been around for quite a while and has amassed a large suite of functionality. One of its longest-running features is the ability to automate SPSS via scripting, AKA "syntax." There is a very large community of practice on the internet who can help newbies to quickly scale up their automation abilities with SPSS. And SPSS allows users to save syntax scripting directly from GUI wizards and configuration windows, which can be a real life-saver if one is not an experienced coder.
    • Many statistics package users are doing scientific research with an eye to publish reproducible results. SPSS allows you to save datasets and syntax scripting in a common format, facilitating attempts by peer reviewers and other researchers to quickly and easily attempt to reproduce your results. It's very portable!
    • SPSS has both legacy and modern visualization suites baked into the base software, giving users an easily mountable learning curve when it comes to outputting charts and graphs. It's very easy to start with a canned look and feel of an exported chart, and then you can tweak a saved copy to change just about everything, from colors, legends, and axis scaling, to orientation, labels, and grid lines. And when you've got a chart or graph set up the way you like, you can export it as an image file, or create a template syntax to apply to new visualizations going forward.
    • SPSS makes it easy for even beginner-level users to create statistical coding fields to support multidimensional analysis, ensuring that you never need to destructively modify your dataset.
    • In closing, SPSS's long and successful tenure ensures that just about any question a new user may have about it can be answered with a modicum of Google-fu. There are even several fully-fledged tutorial websites out there for newbie perusal.
    Benjamin Plotkin | TrustRadius Reviewer

    Qualtrics

    • Qualtrics CoreXM is easy to use for quick one-time surveys or for measuring opinions over time
    • It's great for sending/managing RSVPs for meetings or other gatherings or to collect important data like Conflict of Interest declarations.
    • Qualtrics CoreXM's reporting and crosstab functionality is beefy and gets better all of the time. I'm always amazed at how easy it is to generate reports for sharing my survey response data and research.
    Kevin Bone | TrustRadius Reviewer

    Cons

    IBM SPSS

    • SPSS is not free and is fairly pricey.
    • For those requiring advanced procedures not on SPSS, programmable coding, like in R Statistics, may be more limited and not as robust and use of R or other programs might be needed.
    • Statistical Package for Social Sciences and can only be used to perform only statistical operations. Further purchases of other packages will be required.
    • Default graphics are far from publication quality. Generally, it’s better to use other programs for graphics.
    • Information about effect size and confidence intervals is missing for many techniques.
    Craig West | TrustRadius Reviewer

    Qualtrics

    • The collaborate feature can be clunky and sometimes we have to remove access and add a person back in for them to see the survey in their lists
    • We have a contract through our university and more than one person has created their account in the wrong place, causing some administrative headaches as that is fixed so that we can collaborate on surveys with them.
    • I wish it was easier to organize my surveys into folders, there should be a more efficient way to do that.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    IBM SPSS

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $99 Per User Per Month

    IBM SPSS Editions & Modules

    Edition
    Subscription$99.001
    1. Per User Per Month
    Additional Pricing Details

    Qualtrics

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional

    Starting Price

    $1,500 per user/per year

    Qualtrics Editions & Modules

    Edition
    Research Core 1$1,5001
    1. per user/per year
    Additional Pricing Details

    Likelihood to Renew

    IBM SPSS

    IBM SPSS 10.0
    Based on 16 answers
    It's super easy to use for newbies and super powerful for power users! It does EVERYTHING you are usually asked to do analytically. Their Help Desk is PHENOMENAL. And I find the upgrade and renewal price to be a good deal.
    Lance Huntley | TrustRadius Reviewer

    Qualtrics

    Qualtrics 9.4
    Based on 41 answers
    I was impressed a couple years ago when two heads of market research at Fortune 500 companies told me about them, and I've been even more impressed with the advancements I've seen in the last year. I like where the company is headed, and I look forward to using them again in a future role.
    Ben Lawder | TrustRadius Reviewer

    Usability

    IBM SPSS

    IBM SPSS 6.0
    Based on 9 answers
    SPSS is beginner friendly and user-friendly for beginner analysts and simple statistical tests. It's "click and go" interface does take some learning, but overall this is much easier than other programs I have used and seen. Compared to SAS software, SPSS takes a great deal less familiarizing and it not a matter of learning a coding language like SAS and RStudio.
    Julie Ressalam, MPH | TrustRadius Reviewer

    Qualtrics

    Qualtrics 8.9
    Based on 18 answers
    All the menus are very user friendly and intuitive. I can always find exactly what I'm looking for and can change anything I need to with ease. All the elements of the survey are adjustable with very little effort and without confusion.
    Brian Harris | TrustRadius Reviewer

    Reliability and Availability

    IBM SPSS

    IBM SPSS 6.0
    Based on 2 answers
    SPSS can tend to crash when I am trying to do a lot of data. This can slow me down when I need to do a lot of data
    Anonymous | TrustRadius Reviewer

    Qualtrics

    Qualtrics 9.0
    Based on 2 answers
    No answer on this topic is available.

    Performance

    IBM SPSS

    IBM SPSS 6.0
    Based on 2 answers
    SPSS does the job, but it can be slow. I do have to plan a lot of time to get through a huge amount of data.
    Anonymous | TrustRadius Reviewer

    Qualtrics

    Qualtrics 5.5
    Based on 2 answers
    No answer on this topic is available.

    Support Rating

    IBM SPSS

    IBM SPSS 5.0
    Based on 10 answers
    I have not contacted IBM SPSS for support myself. However, our IT staff has for trying to get SPSS Text Analytics Module to work. The issue was never resolved, but I'm not sure if it was on the IT's end or on SPSS's end
    Anonymous | TrustRadius Reviewer

    Qualtrics

    Qualtrics 8.4
    Based on 30 answers
    Whenever we have had an issue with trying to figure out how to do something (even though the documentation is incredibly well put together) we have asked Qualtrics support and have always received our answer nearly immediately (I think in maybe 10 times, only once did a support person need to call us back). Qualtrics support is dedicated to solving customer issues right, and in the first contact, if at all possible
    D. SKye Hodges | TrustRadius Reviewer

    Online Training

    IBM SPSS

    No score
    No answers yet
    No answers on this topic

    Qualtrics

    Qualtrics 8.0
    Based on 2 answers
    I still use it. It does everything you need an online survey to do. From heat mapping to complex skip logic and display logic. I use it weekly and it never disappoints
    Michael Climek | TrustRadius Reviewer

    Implementation Rating

    IBM SPSS

    IBM SPSS 5.0
    Based on 8 answers
    Have a plan for managing the yearly upgrade cycle. Most users work in the desktop version, so there needs to be a mechanism for either pushing out new versions of the software or a key manager to deal with updated licensing keys. If you have a lot of users this needs to be planned for in advance.
    Rebecca T Barber, MBA, PHD | TrustRadius Reviewer

    Qualtrics

    Qualtrics 9.0
    Based on 2 answers
    I like being able to easily integrate new colleagues by simply giving them a log in user name and password
    Benjamin Sider | TrustRadius Reviewer

    Alternatives Considered

    IBM SPSS

    [IBM] SPSS is by far the best of the statistics software applications in terms of functionality and accessibility, but its biggest drawback is price. SPSS is prohibitively expensive in comparison to the other competing statistics applications such as R and SAS, making the purchase of a license for an individual very expensive if not covered by employer.
    Kenton Woods | TrustRadius Reviewer

    Qualtrics

    ]Qualtrics] CoreXM is great if you want something that is a little more [long] lasting and impactful than a simple survey engine, but aren't quite ready for something that is a long term sustainable program. I would put [Qualtrics] CoreXM squarely in the large, defined project phase. CX is more of the program phase, and other lessor vendors are great for the pre-project definition phase
    Luke Ferrel | TrustRadius Reviewer

    Scalability

    IBM SPSS

    IBM SPSS 5.0
    Based on 1 answer
    I am neutral because I have not had to look into scalability since I am using as a student.
    Anonymous | TrustRadius Reviewer

    Qualtrics

    No score
    No answers yet
    No answers on this topic

    Return on Investment

    IBM SPSS

    • IBM SPSS has allowed me to quickly analyze data for research.
    • IBM SPSS has allowed me to complete analyses in order to submit research findings to conferences and complete manuscripts.
    • IBM SPSS has enabled me to meet research objectives set out in grant proposals.
    Ariana Tart-Zelvin | TrustRadius Reviewer

    Qualtrics

    • Increased productivity due to the highly intuitive user-interface and template saving capabilities.
    • Reporting and analytics are extremely valuable. Our team can track responses and share feedback/results extremely quickly.
    • If a user has created a great template, they can share to external teams quite easily. It helps other departments!
    Joshua Melder | TrustRadius Reviewer

    Screenshots

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