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IBM Watson Studio on Cloud Pak for Data vs. Sprout Social

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Watson Studio

    Score10 out of 10
    N/AIBM Watson Studio enables users to build, run and manage AI models, and optimize decisions at scale across any cloud. IBM Watson Studio enables users can operationalize AI anywhere as part of IBM Cloud Pak® for Data, the IBM data and AI platform. The vendor states the solution simplifies AI lifecycle management and accelerates time to value with an open, flexible multicloud architecture.N/A

    Sprout Social

    Score8.4 out of 10
    N/ASprout Social provides social media management, marketing, customer care, data and intelligence, and employee advocacy solutions for brands and agencies, including Ticketmaster, Chipotle, Grubhub, Subaru, and Zendesk. Sprout’s platform is used to simplify social publishing, engagement, reviews, analytics and listening for customers. Sprout also provides customer success and technical support, to deliver consistent value to all users. Any organization, regardless of size or industry, receives…

    $249

    per month per user

    Pricing
    IBM Watson StudioSprout Social
    Editions & Modules
    No answers on this topic
    Essentials
    $79 per seat/per month annual / $99 per seat/per month monthly
    Standard
    $199 annual / $249 monthly
    per user/per month
    Professional
    $299 annual / $399 monthly
    per user/per month
    Advanced
    $399 annual / $499 monthly
    per user/per month
    Free Trial
    Free
    for 30 days
    Offerings
    Pricing Offerings
    IBM Watson StudioSprout Social
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    IBM Watson StudioSprout Social
    Considered Both Products
    IBM
    No answer on this topic
    Sprout Social
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    94%
    Would buy again
    106 Answers
    Delivers good value for the price
    No answers on this topic
    94%
    Delivers good value for the price
    93 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    96%
    Happy with the feature set
    108 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    96%
    Lived up to sales and marketing promises
    86 Answers
    Implementation went as expected
    No answers on this topic
    96%
    Implementation went as expected
    92 Answers
    Features
    IBM Watson StudioSprout Social
    Platform Connectivity
    Comparison of Platform Connectivity features of IBM Watson Studio on Cloud Pak for Data and Sprout Social
    Feature
    IBM Watson Studio on Cloud Pak for Data
    8.1
    22 Ratings
    3% below category average
    Sprout Social
    -
    Ratings
    Connect to Multiple Data Sources8.022 Ratings00 Ratings
    Extend Existing Data Sources8.022 Ratings00 Ratings
    Automatic Data Format Detection10.021 Ratings00 Ratings
    MDM Integration6.414 Ratings00 Ratings
    Data Exploration
    Comparison of Data Exploration features of IBM Watson Studio on Cloud Pak for Data and Sprout Social
    Feature
    IBM Watson Studio on Cloud Pak for Data
    10.0
    22 Ratings
    17% above category average
    Sprout Social
    -
    Ratings
    Visualization10.022 Ratings00 Ratings
    Interactive Data Analysis10.022 Ratings00 Ratings
    Data Preparation
    Comparison of Data Preparation features of IBM Watson Studio on Cloud Pak for Data and Sprout Social
    Feature
    IBM Watson Studio on Cloud Pak for Data
    9.5
    22 Ratings
    15% above category average
    Sprout Social
    -
    Ratings
    Interactive Data Cleaning and Enrichment10.022 Ratings00 Ratings
    Data Transformations10.021 Ratings00 Ratings
    Data Encryption8.020 Ratings00 Ratings
    Built-in Processors10.021 Ratings00 Ratings
    Platform Data Modeling
    Comparison of Platform Data Modeling features of IBM Watson Studio on Cloud Pak for Data and Sprout Social
    Feature
    IBM Watson Studio on Cloud Pak for Data
    9.5
    22 Ratings
    12% above category average
    Sprout Social
    -
    Ratings
    Multiple Model Development Languages and Tools10.021 Ratings00 Ratings
    Automated Machine Learning10.022 Ratings00 Ratings
    Single platform for multiple model development10.022 Ratings00 Ratings
    Self-Service Model Delivery8.020 Ratings00 Ratings
    Model Deployment
    Comparison of Model Deployment features of IBM Watson Studio on Cloud Pak for Data and Sprout Social
    Feature
    IBM Watson Studio on Cloud Pak for Data
    8.0
    22 Ratings
    6% below category average
    Sprout Social
    -
    Ratings
    Flexible Model Publishing Options9.022 Ratings00 Ratings
    Security, Governance, and Cost Controls7.022 Ratings00 Ratings
    Listening/monitoring
    Comparison of Listening/monitoring features of IBM Watson Studio on Cloud Pak for Data and Sprout Social
    Feature
    IBM Watson Studio on Cloud Pak for Data
    -
    Ratings
    Sprout Social
    7.2
    114 Ratings
    6% below category average
    Boolean keyword searches00 Ratings6.980 Ratings
    Filtering out noise/spam00 Ratings7.196 Ratings
    Sentiment analysis00 Ratings7.077 Ratings
    Broad channel coverage00 Ratings8.090 Ratings
    Publishing
    Comparison of Publishing features of IBM Watson Studio on Cloud Pak for Data and Sprout Social
    Feature
    IBM Watson Studio on Cloud Pak for Data
    -
    Ratings
    Sprout Social
    8.2
    145 Ratings
    1% above category average
    Content planning and scheduling00 Ratings9.2145 Ratings
    Audience targeting00 Ratings7.2110 Ratings
    Content optimization00 Ratings8.2126 Ratings
    Workflow management00 Ratings8.4126 Ratings
    Engagement
    Comparison of Engagement features of IBM Watson Studio on Cloud Pak for Data and Sprout Social
    Feature
    IBM Watson Studio on Cloud Pak for Data
    -
    Ratings
    Sprout Social
    7.9
    132 Ratings
    3% below category average
    Automated routing and prioritization00 Ratings7.687 Ratings
    Customer interaction histories00 Ratings8.1116 Ratings
    Bulk actions00 Ratings8.1115 Ratings
    Marketing
    Comparison of Marketing features of IBM Watson Studio on Cloud Pak for Data and Sprout Social
    Feature
    IBM Watson Studio on Cloud Pak for Data
    -
    Ratings
    Sprout Social
    7.1
    96 Ratings
    8% below category average
    Lead generation00 Ratings6.869 Ratings
    Content marketing00 Ratings8.192 Ratings
    Paid media management00 Ratings6.23 Ratings
    Campaigns and promotions00 Ratings7.24 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of IBM Watson Studio on Cloud Pak for Data and Sprout Social
    Feature
    IBM Watson Studio on Cloud Pak for Data
    -
    Ratings
    Sprout Social
    8.4
    144 Ratings
    1% above category average
    Twitter00 Ratings8.8126 Ratings
    Facebook00 Ratings8.7143 Ratings
    LinkedIn00 Ratings8.6130 Ratings
    Google+00 Ratings7.846 Ratings
    Instagram00 Ratings8.6132 Ratings
    Pinterest00 Ratings8.246 Ratings
    YouTube00 Ratings8.01 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of IBM Watson Studio on Cloud Pak for Data and Sprout Social
    Feature
    IBM Watson Studio on Cloud Pak for Data
    -
    Ratings
    Sprout Social
    8.2
    146 Ratings
    6% above category average
    Campaign success analytics00 Ratings8.6138 Ratings
    Real-time tracking00 Ratings8.1134 Ratings
    Competitor analysis00 Ratings7.8120 Ratings
    Account management
    Comparison of Account management features of IBM Watson Studio on Cloud Pak for Data and Sprout Social
    Feature
    IBM Watson Studio on Cloud Pak for Data
    -
    Ratings
    Sprout Social
    8.0
    138 Ratings
    1% above category average
    Role-based user permissions & privileges00 Ratings8.7132 Ratings
    Mobile access00 Ratings7.3124 Ratings
    Best Alternatives
    IBM Watson StudioSprout Social
    Small Businesses
    RapidMiner
    Score8.9 out of 10
    Sendible
    Score7.2 out of 10
    Medium-sized Companies
    Anaconda
    Score8.8 out of 10
    Emplifi
    Score8.9 out of 10
    Enterprises
    Posit
    Score10 out of 10
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score8.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM Watson StudioSprout Social
    Likelihood to Recommend
    8.0
    (65 ratings)
    8.4
    (203 ratings)
    Likelihood to Renew
    8.2
    (1 ratings)
    9.2
    (67 ratings)
    Usability
    9.6
    (2 ratings)
    8.5
    (130 ratings)
    Availability
    8.2
    (1 ratings)
    7.7
    (8 ratings)
    Performance
    8.2
    (1 ratings)
    8.0
    (7 ratings)
    Support Rating
    8.2
    (1 ratings)
    1.8
    (39 ratings)
    In-Person Training
    8.2
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.2
    (1 ratings)
    7.3
    (3 ratings)
    Implementation Rating
    7.3
    (1 ratings)
    1.0
    (12 ratings)
    Ease of integration
    -
    (0 ratings)
    8.1
    (42 ratings)
    Product Scalability
    8.2
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    7.3
    (1 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    8.2
    (1 ratings)
    9.1
    (1 ratings)
    User Testimonials
    IBM Watson StudioSprout Social
    Likelihood to Recommend
    IBM
    It has a lot of features that are good for teams working on large-scale projects and continuously developing and reiterating their data project models. Really helpful when dealing with large data. It is a kind of one-stop solution for all data science tasks like visualization, cleaning, analyzing data, and developing models but small teams might find a lot of features unuseful.
    Incentivized
    Read full review
    Sprout Social
    Sprout is typically the first platform that comes to mind when I think of social media content scheduling/platform management/social media management. However, Sprout is very pricey, and I don’t think there’s an obvious standout element that helps differentiate it from other scheduling platforms. For organizations with only a few social media profiles, I’d be more likely to recommend lower-cost or free platforms as opposed to Sprout. I’d probably only recommend Sprout for organizations with dozens or hundreds of social media accounts
    Incentivized
    Read full review
    Pros
    IBM
    • Integration of IBM Watson APIs such as speech to text, image recognition, personality insights, etc.
    • SPSS modeler and neural network model provide no-code environments for data scientists to build pipelines quickly.
    • Enforced best-practices set up POCs for deployment in production with a minimum of re-work.
    • Estimator validation lets data scientists test and prove different models.
    Incentivized
    Read full review
    Sprout Social
    • Social Scheduling: Sprout Social makes it easier than any platform I've used to schedule posts with each, and to batch-schedule the same post to run on multiple dates. The scheduling platform is intuitive and easy to understand.
    • Social Reporting: With just a few clicks of the button, you can easily export reports that are easy for both social media experts and complete novices to understand. I like how you can get a report within 60 seconds or so if needed.
    • Customer Service/Help: Whenever I've had a question, both my Sprout Social rep and the Help Center have been extremely easy to contact and quick to reply. Problems are solved very fast and it's made easy to understand.
    Incentivized
    Read full review
    Cons
    IBM
    • The cost is steep and so only companies with resources can afford it
    • It will be nice to have Chinese versions so that Chinese engineers can also use it easily
    • It takes a while to learn how to input different kinds of skin defects for detection
    Incentivized
    Read full review
    Sprout Social
    • I would like for Personal Instagram Accounts to be able to integrate with Sprout Social's Employee Advocacy platform. You are able to connect personally accounts to Sprout Social itself, which is great, but for employee re-sharing internal stories, this is not possible unless it is with a Business Instagram account.
    • I would like for the left hand tool bar to be more user friendly. There are so many tools and settings that are available, and I would like for it to be simplified in a way that makes it less cluttered.
    • An improvement can be made with the Sprout Social Mobile App. The user friendliness of the app does not allow as much autonomy as the regular webpage.
    Incentivized
    Read full review
    Likelihood to Renew
    IBM
    because we find out that DSX results have improved our approach to the whole subject (data, models, procedures)
    Incentivized
    Read full review
    Sprout Social
    Sprout Social is the best platform out there for social-media management, and now that I have all my clients using Sprout Social, it would be sort of silly for me to walk away format at this juncture. The only cloud on the horizon would be if Salesforce bought it (as has been rumored) and put it inside its walled garden.
    Incentivized
    Read full review
    Usability
    IBM
    The UI flawlessly merges this offering by providing a neat, minimal, responsive interface
    Incentivized
    Read full review
    Sprout Social
    Sprout Social is straightforward to use - built for anyone regardless of tech experience to be able to navigate. It integrates pretty seamlessly to the native platforms and brings a lot of things together to make a seamlessly experience for seasoned social media managers.
    Incentivized
    Read full review
    Reliability and Availability
    IBM
    From time to time there are services unavailable, but we have been always informed before and they got back to work sooner than expected
    Incentivized
    Read full review
    Sprout Social
    Uptime was OK, but given the fact that we are in Europe, there were some specific problems: They tended to take the system down for maintenance during the night in the US, which was during our workday. This was definitely problematic and hard to explain to our clients.
    Read full review
    Performance
    IBM
    Never had slow response even on our very busy network
    Incentivized
    Read full review
    Sprout Social
    It is quick to post, however you have to refresh the page every time you add a new scheduled item.
    Read full review
    Support Rating
    IBM
    I received answers mostly at once and got answered even further my question: they gave me interesting points of view and suggestion for deepening in the learning path
    Incentivized
    Read full review
    Sprout Social
    The chat and online resources are great. The managers are too. They go through account reps pretty fast. Also, not a lot of onboarding once a product or service is sold. The ticket request system is terrible, they have too many people switching off roles, they take a long time to get back to you and don't plan on anything being fixed over a weekend - even if you have a problem. Their customer service via tickets is the worst.
    Incentivized
    Read full review
    In-Person Training
    IBM
    The trainers on the job are very smart with solutions and very able in teaching
    Incentivized
    Read full review
    Sprout Social
    No answers on this topic
    Online Training
    IBM
    The Platform is very handy and suggests further steps according my previous interests
    Incentivized
    Read full review
    Sprout Social
    Their training is good, but the promotion of it is even better. I don't need or have the time for training, but I was always happy to know it was there. They did a great job sending updates out and making me aware when there was a new feature that I may want training for. As for the training I never used it, so I can't comment on that
    Read full review
    Implementation Rating
    IBM
    It surprised us with unpredictable case of use and brand new points of view
    Incentivized
    Read full review
    Sprout Social
    Make sure you do it all the way. Do not break it into phases. Pour yourself a coffee, start it in the morning and you'll be done before you finish that coffee.
    Read full review
    Alternatives Considered
    IBM
    The main reason I personally changed over from Azure ML Studio is because it lacked any support for significant custom modelling with packages and services such as TensorFlow, scikit-learn, Microsoft Cognitive Toolkit and Spark ML. IBM Watson Studio provides these services and does so in a well integrated and easy to use fashion making it a preferable service over the other services that I have personally used.
    Incentivized
    Read full review
    Sprout Social
    We started this agency using Later and switched to Iconosqaure because we needed more in-depth reporting. We switched from Iconosquare to Sprout Social because of the continuous scheduling bugs/issues we were having with our account and our terrible experience with their Customer Service team. We are planning to close our Sprout Social account and move to HeyOrca because of cost, ease of use, and the basic scheduling features Sprout Social doesn't offer.
    Incentivized
    Read full review
    Scalability
    IBM
    It helped us in getting from 0 to DSX without getting lost
    Incentivized
    Read full review
    Sprout Social
    No answers on this topic
    Return on Investment
    IBM
    • Could instantly show data driven insights to drive 20% incremental revenue over existing results
    • Still don't have a real use case for unstructured data like twitter feed
    • Some of the insights around user actions have driven new projects to automate mundane tasks
    Incentivized
    Read full review
    Sprout Social
    • One positive impact has been a huge time saver for our team. Where we once had multiple systems and delays from producing content to approval to publishing, now everything is seamless.
    • Another positive impact is streamlining the onboarding process for new team members. Sprout Social is user-friendly and intuitive, making it easy to study even for someone completely new to social media.
    • One negative impact has been the time it takes to wade through irrelevant social listening posts. The filtering is not effective enough to eliminate the noise.
    Incentivized
    Read full review
    ScreenShots

    Sprout Social Screenshots

    Screenshot of Sprout’s social media publishing tools, used to schedule and post messages to Facebook, Twitter, Instagram, Pinterest and LinkedIn simultaneously from a single Compose window.