What users are saying about

iCIMS

96 Ratings

iCIMS

96 Ratings
Score 7.3 out of 101

Add comparison

Likelihood to Recommend

iCIMS

iCIMS is a powerful ATS which I think would work well for organizations of any size without multiple business verticals. Having multiple entities under one umbrella (or multiple umbrellas!) creates complexity in processes and requirements which can be difficult to reconcile in any system, particularly one without robust conditional logic. I wouldn't recommend iCIMS for a complex organization but I would advise that they make the initial discovery and design of their platform a high priority and take the opportunity to align processes as much as possible ahead of implementation. For a relatively straight-forward organization, it's a no-brainer - iCIMS all the way.

Feature Rating Comparison

Recruiting / ATS

iCIMS
7.8
Job Requisition Management
iCIMS
8.0
Company Website Posting
iCIMS
9.0
Publish to Social Media
iCIMS
9.3
Job Search Site Posting
iCIMS
9.4
Customized Application Form
iCIMS
7.8
Resume Management
iCIMS
8.5
Duplicate Candidate Prevention
iCIMS
5.7
Candidate Search
iCIMS
7.5
Applicant Tracking
iCIMS
8.0
Collaboration
iCIMS
6.7
Task Creation and Delegation
iCIMS
6.2
Email Templates
iCIMS
7.7
User Permissions
iCIMS
9.4
Notifications and Alerts
iCIMS
6.4
Reporting
iCIMS
7.5

Pros

  • iCIMS can provide extremely in-depth workflow stages to move candidates through to ensure real-time, accurate depiction of where candidates stand in the recruiting process.
  • iCIMS has the capability of providing customized, detailed reports based on client needs.
  • Communication with candidates through iCIMS is very detailed and user friendly. Building email templates and automating these functions is user friendly.

Cons

  • Resume preview - would LOVE a feature that allows me to hover over resumes and preview them more easily.
  • Workflow progression - too many click thrus with adding notes, etc., vs. going right to the next step.

Likelihood to Renew

iCIMS8.0
Based on 26 answers
We have established an excellent vendor partner relationship with iCIMS and are not looking to change recruitment systems any time in the near future. They have been excellent to responding to any and all requests, concerns or questions. They have top-notch customer support, professional services and integration experts. We have heard of other applicant tracking systems, but due to the vastness and superb functionality of iCIMS we will continue to partner with them.

Usability

iCIMS7.2
Based on 6 answers
Has more features than most trackers but they are difficult to navigate and locate.

Reliability and Availability

iCIMS9.1
Based on 5 answers
There is always ample advance notice before the software goes down for maintenance and this is usually done at off-peak hours. As for system failures - I can't think of any that have effected us in over two years od use.

Performance

iCIMS8.2
Based on 3 answers
We can think of no dissatisfaction with our daily use of iCims, involving its response time to commands or incompatibility with any other software we presently use.

Support

iCIMS8.4
Based on 3 answers
Recent issues with responding to request. Lack of resolution in the first contact.

Online Training

iCIMS7.9
Based on 3 answers
The new update is a great improvement on the old outdated UI, but the UX still lacks some modernized and streamlined flow to it. Clunky UX makes for clunky training.

Implementation

iCIMS5.3
Based on 3 answers
Things went smoothly

Alternatives Considered

I was not involved in the RFP process for iCims.

Scalability

iCIMS7.8
Based on 2 answers
iCims is currently pretty good and the best TAS for us at our stage of growth - but further improvement and enhancements will only help make it even better.

Return on Investment

  • Increased employee efficiency - we are good about writing notes in the system to know who spoke to whom, next steps, etc...Keeps everyone on the same page with the applicant.
  • Better follow up with the applicant through out the whole interviewing process being that we have key people with access to iCIMS to help move along the process more effeciently.
  • Time Management - one place for everything.

Screenshots

iCIMS

Pricing Details

iCIMS

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details