What users are saying about
107 Ratings
107 Ratings
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Score 6.9 out of 101

Likelihood to Recommend

iCIMS

iCIMS is worth the investment for a large corporation. I wouldn't necessarily recommend it for smaller companies. It does well if you expect a high applicant flow for every role. It may not be worth the money if you only hire one or two people per year. Definitely consider the ROI when you consider this product.
No photo available

Feature Rating Comparison

Recruiting / ATS

iCIMS
6.9
Job Requisition Management
iCIMS
7.1
Company Website Posting
iCIMS
8.2
Publish to Social Media
iCIMS
6.4
Job Search Site Posting
iCIMS
8.0
Customized Application Form
iCIMS
7.1
Resume Management
iCIMS
7.6
Duplicate Candidate Prevention
iCIMS
4.6
Candidate Search
iCIMS
7.0
Applicant Tracking
iCIMS
7.2
Collaboration
iCIMS
5.5
Task Creation and Delegation
iCIMS
6.2
Email Templates
iCIMS
6.6
User Permissions
iCIMS
7.8
Notifications and Alerts
iCIMS
6.0
Reporting
iCIMS
7.9

Pros

iCIMS

  • Easy to review and rate incoming applications/resumes; especially since iCims upgraded their interface to reduce the number of clicks to accomplish this.
  • Easy to get our job postings out to social media via the iCIMS "advertise" feature.
  • Fairly easy to email past candidates to keep in touch and develop a talent source from a growing pool.
  • Easy to post our jobs.
Marc LeVine profile photo

Cons

iCIMS

  • Visually, iCIMS is not appealing. It is overbearing at times with the dashboard. It is not the most streamlined display where the user has to go through various tabs and drop downs.
  • It functions less as a new aged, innovative ATS/CRM and more as a older system. I know their mobile capabilities are increasing but it is behind the times.
  • It is not a great function of engaging individuals once the move from candidate to employee. The more innovative ATS are now functioning as both the ATS and HRMS/HRIS, in the same platform. I think limiting these capabilities and requiring the employer to buy three different systems for Recruit, Social, and HR will deter.
Ryan Winthrop, MA, PHR profile photo

Likelihood to Renew

iCIMS

iCIMS 8.0
Based on 26 answers
I would say that we are very likely to renew with iCIMS. They seem to continuously be improving their product based on the feedback from their clients. In addition, the thought have having to go through another implementation of this level is daunting and as long as the software continues to meet the business needs of the company and provides the appropriate level of support we will most likely stay. Costs regarding future renewals will also impact this decision and if necessary we will go to market to evaluate other options.
No photo available

Usability

iCIMS

iCIMS 7.2
Based on 6 answers
Icims is user friendly and easy to learn
Leslie Montarbo profile photo

Reliability and Availability

iCIMS

iCIMS 9.1
Based on 5 answers
We never experience outages that impact our usage. I also can't remember any recent time where there has been an error within the system that has prevented us from using the application as needed on a regular basis. If there are ever any issues, iCIMS has a customer service department that is very easy to reach.
No photo available

Performance

iCIMS

iCIMS 8.2
Based on 3 answers
We can think of no dissatisfaction with our daily use of iCims, involving its response time to commands or incompatibility with any other software we presently use.
Marc LeVine profile photo

Support

iCIMS

iCIMS 5.0
Based on 4 answers
Recent issues with responding to request. Lack of resolution in the first contact.
Scott Chase, SPHR profile photo

Online Training

iCIMS

iCIMS 7.9
Based on 3 answers
The new update is a great improvement on the old outdated UI, but the UX still lacks some modernized and streamlined flow to it. Clunky UX makes for clunky training.
Juliette Dupré profile photo

Implementation

iCIMS

iCIMS 5.3
Based on 3 answers
Things went smoothly
Leslie Montarbo profile photo

Alternatives Considered

iCIMS

The iCIMS software is comparable to other larger ATS's out there today. We felt that iCIMS was there to meet the needs of our business. The price point was appropriate for us and the level of customer service support was enticing for us.
No photo available

Scalability

iCIMS

iCIMS 7.8
Based on 2 answers
iCims is currently pretty good and the best TAS for us at our stage of growth - but further improvement and enhancements will only help make it even better.
Marc LeVine profile photo

Return on Investment

iCIMS

  • The biggest negative is, due to the lack of a couple of key vendor integrations, we have had a hard time keeping up with data entry and not all of our applicants are making into the ATS which is defeating the purpose.
  • For everything else that it does, iCIMS is a solid ATS.
No photo available

Screenshots

iCIMS

Pricing Details

iCIMS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

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