What users are saying about

iCIMS

98 Ratings

iCIMS

98 Ratings
Score 7 out of 101

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Likelihood to Recommend

iCIMS

iCIMS is a powerful ATS which I think would work well for organizations of any size without multiple business verticals. Having multiple entities under one umbrella (or multiple umbrellas!) creates complexity in processes and requirements which can be difficult to reconcile in any system, particularly one without robust conditional logic. I wouldn't recommend iCIMS for a complex organization but I would advise that they make the initial discovery and design of their platform a high priority and take the opportunity to align processes as much as possible ahead of implementation. For a relatively straight-forward organization, it's a no-brainer - iCIMS all the way.
Carey Wilson profile photo

Feature Rating Comparison

Recruiting / ATS

iCIMS
7.1
Job Requisition Management
iCIMS
7.1
Company Website Posting
iCIMS
8.3
Publish to Social Media
iCIMS
8.2
Job Search Site Posting
iCIMS
8.5
Customized Application Form
iCIMS
7.0
Resume Management
iCIMS
7.4
Duplicate Candidate Prevention
iCIMS
5.0
Candidate Search
iCIMS
6.6
Applicant Tracking
iCIMS
7.3
Collaboration
iCIMS
5.8
Task Creation and Delegation
iCIMS
5.4
Email Templates
iCIMS
7.3
User Permissions
iCIMS
8.6
Notifications and Alerts
iCIMS
6.3
Reporting
iCIMS
7.6

Pros

  • Analytics were fantastic - It was helpful in telling a story around candidates applied/sourced/interviewed/hired. There was a lot of information that was stored that could be molded and developed - this was helpful in sharing how the talent acquisition was doing to the executive team.
  • Customer Service and tech support was amazing - they were incredibly responsive and helpful. They helped with any custom reports I needed help in building.
  • Great value considering cost. It gets the job done and has the basics you need to be successful.
No photo available

Cons

  • Integrations are not 100% functional with some 3rd party vendors
Scott Chase, SPHR profile photo

Likelihood to Renew

iCIMS8.0
Based on 26 answers
iCIMS has the capabilities that I am looking in terms of candidate application (i.e. .using LinkedIn which makes the process more streamlined and less frustrating and less likely that someone would opt out because of difficulty of applying
Leslie Montarbo profile photo

Usability

iCIMS7.2
Based on 6 answers
Icims is user friendly and easy to learn
Leslie Montarbo profile photo

Reliability and Availability

iCIMS9.1
Based on 5 answers
Recent problems with system availbility.
Scott Chase, SPHR profile photo

Performance

iCIMS8.2
Based on 3 answers
We can think of no dissatisfaction with our daily use of iCims, involving its response time to commands or incompatibility with any other software we presently use.
Marc LeVine profile photo

Support

iCIMS8.4
Based on 3 answers
Recent issues with responding to request. Lack of resolution in the first contact.
Scott Chase, SPHR profile photo

Online Training

iCIMS7.9
Based on 3 answers
The new update is a great improvement on the old outdated UI, but the UX still lacks some modernized and streamlined flow to it. Clunky UX makes for clunky training.
Juliette Dupré profile photo

Implementation

iCIMS5.3
Based on 3 answers
Things went smoothly
Leslie Montarbo profile photo

Alternatives Considered

iCIMS is very robust. Some programs are leaner and have to be customized to have all of the bells and whistles. The tools are built in here to be able to do anything, you just have to learn how to access them. Their customer support is also great and they are amazing at showing other ways to use the system
Emily Tennant profile photo

Scalability

iCIMS7.8
Based on 2 answers
iCims is currently pretty good and the best TAS for us at our stage of growth - but further improvement and enhancements will only help make it even better.
Marc LeVine profile photo

Return on Investment

  • We can see our shortcomings and manage against them. There are so many reports available.
  • We took the time to train and have a lot of employee buy-in for the system.
  • We can track passive and active candidates and easily find people we spoke to in the past.
Emily Tennant profile photo

Screenshots

iCIMS

Pricing Details

iCIMS

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details