iCIMS

Likelihood to Recommend

The experienced Senior Recruiters in our organization say that iCIMS Talent Cloud is the most all-encompassing Applicant Tracking Software they have used thus far which I believe speaks a lot. I cannot picture any scenario where the products are not suited; the options available for different organizations seem to be versatile.

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Allison Riley

Recruitment Administrator

Natural Grocers by Vitamin CottageRetail, 1001-5000 employees

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Feature Rating Comparison

iCIMS

Job Requisition Management

Company Website Posting

Publish to Social Media

Job Search Site Posting

Customized Application Form

Resume Management

Duplicate Candidate Prevention

Candidate Search

Applicant Tracking

Collaboration

Task Creation and Delegation

Email Templates

User Permissions

Notifications and Alerts

Reporting

Pros

iCIMS is a very flexible platform that allows us to do most configurations in-house to meet our needs.
iCIMS support is available almost always, and comes at no additional charge.
New releases happen frequently to allow constant adaptation to changes in the marketplace.

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Julia Andrews

HR Operations Manager

PerspectaInformation Technology & Services, 10,001+ employees

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Cons

We've had changes to our account managers that have been confusing. We lost our months ago and still have not been assigned a new one. They are very helpful as they take the time to understand how you use the system and ways to make it even better.
Reporting is overwhelming.
Searching is cumbersome. Sometimes I just want to look up a phone number who called me, but I can't because of the formatting.

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Misty Granholm

Senior Scientific Recruiter

Pace AnalyticalResearch, 1001-5000 employees

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Likelihood to Renew

iCIMS 9.0

Based on 28 answers

I would say that we are very likely to renew with iCIMS. They seem to continuously be improving their product based on the feedback from their clients. In addition, the thought have having to go through another implementation of this level is daunting and as long as the software continues to meet the business needs of the company and provides the appropriate level of support we will most likely stay. Costs regarding future renewals will also impact this decision and if necessary we will go to market to evaluate other options.

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Verified User

Professional in Human Resources

Oil & Energy Company, 501-1000 employees

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Usability

iCIMS 8.9

Based on 65 answers

It could be a bit more user-friendly for the hiring managers and those folks that do not have much experience with systems like these. I feel like the design of it appears intimidating to them and they decide they don't know what to do even before they have tried anything. I think it might be nice to have a more basic platform as far as visual appearance and usability for regular users and save the "techie" platform for the admin users who are more likely to be well-trained in how to navigate the suite.

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Valerie Buscaglia

HR Generalist

Kenworth Northeast/Hazmat EnvironmentalTransportation/Trucking/Railroad, 201-500 employees

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Reliability and Availability

iCIMS 9.1

Based on 10 answers

There is always ample advance notice before the software goes down for maintenance and this is usually done at off-peak hours. As for system failures - I can't think of any that have effected us in over two years od use.

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Marc LeVine

e-Recruiter and "Employer of Choice" Marketer

Edgewood Properties, Inc.Real Estate, 201-500 employees

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Performance

iCIMS 8.2

Based on 6 answers

We can think of no dissatisfaction with our daily use of iCims, involving its response time to commands or incompatibility with any other software we presently use.

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Marc LeVine

e-Recruiter and "Employer of Choice" Marketer

Edgewood Properties, Inc.Real Estate, 201-500 employees

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Support Rating

iCIMS 7.0

Based on 87 answers

iCIMS Customer Support sets the bar for other vendors. They are hands down the best vendor to work with for any issues, modifications, new integrations, etc. iCIMS Customer Support is the 'face' of the company and they are all professional, knowledgeable and ready to help.

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Verified User

Project Manager in Human Resources

Hospital & Health Care Company, 5001-10,000 employees

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Online Training

iCIMS 7.9

Based on 3 answers

I would say I believe iCims online training is very good. It's informative, visually appealing, and simple in explaining all the different aspects of iCims. I also really like the new candidate onboarding, and all the other training curricula you have up to be able to inform or send out to the candidate. I like you can attach a URL link for videos as well so you can really customize the training. I feel that overall, I would like to see more. Perhaps, more robust options with the training, if that's something iCims is expanding on in the future.

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Verified User

Partner in Human Resources

Consumer Goods Company, 1001-5000 employees

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Implementation Rating

iCIMS 5.3

Based on 6 answers

Things went smoothly

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Leslie Montarbo

Corporate Recruiter

FusionStormInformation Technology and Services, 201-500 employees

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Alternatives Considered

We have some very unique processes, and it was important for us to have a system that is highly configurable, and would also integrate well with other programs that we were already using. We found iCIMS to be the best for us in configurability, and the program already had integrations in place with other software products that we used--more so than other companies we evaluated.

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Vicki Floyd

Director of Administration

ADK Consulting & Executive SearchHuman Resources, 11-50 employees

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Scalability

iCIMS 7.8

Based on 2 answers

iCims is currently pretty good and the best TAS for us at our stage of growth - but further improvement and enhancements will only help make it even better.

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Marc LeVine

e-Recruiter and "Employer of Choice" Marketer

Edgewood Properties, Inc.Real Estate, 201-500 employees

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Return on Investment

It's given us the data we need to satisfy stakeholders within the company.
Reporting limitations have required us to invest in external systems to compile and visualize that data.
System limitations force us to create out-of-system processes for certain functions, requiring an increase in headcount.
We have a reliable source-of-truth we can point to for Talent Acquisition functions.

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Wally Pfingsten

Principal Talent Operations Specialist

SunrunRenewables & Environment, 1001-5000 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

Rating Summary

iCIMS

Likelihood to Recommend

Feature Rating Comparison

Job Requisition Management

Company Website Posting

Publish to Social Media

Job Search Site Posting

Customized Application Form

Resume Management

Duplicate Candidate Prevention

Candidate Search

Applicant Tracking

Collaboration

Task Creation and Delegation

Email Templates

User Permissions

Notifications and Alerts

Reporting

Pros

iCIMS

Cons

iCIMS

Likelihood to Renew

iCIMS

Usability

iCIMS

Reliability and Availability

iCIMS

Performance

iCIMS

Support Rating

iCIMS

Online Training

iCIMS

Implementation Rating

iCIMS

Alternatives Considered

iCIMS

Scalability

iCIMS

Return on Investment

iCIMS

Screenshots

iCIMS

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Rating Summary

Add comparison