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ICIMS Hire vs. Kronos Workforce Dimensions / UKG Dimensions (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ICIMS Hire

    Score8 out of 10
    N/AICIMS Hire is an enterprise applicant tracking system (ATS) that supports core hiring workflows. With comprehensive support for screening, interview management, offer management, and onboarding, it is built on enterprise‑grade technology and designed to support complex, global hiring at scale.N/A

    Kronos Workforce Dimensions / UKG Dimensions (discontinued)

    Score6.9 out of 10
    N/AKronos Workforce Dimensions, later UKG Dimensions was a solution used to automate critical workforce processes such as timekeeping, scheduling, and leave management. The product has been discontinued, and is no longer available for purchase.N/A
    Pricing
    ICIMS HireKronos Workforce Dimensions / UKG Dimensions (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ICIMS HireKronos Workforce Dimensions / UKG Dimensions (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsImplementation pricing is determined on a per-company basis. Starting price (does not include set up fee) - Pricing is determined on a per-company basis, tailored to organization size, configuration, and selected solutions.—
    More Pricing Information
    Community Pulse
    ICIMS HireKronos Workforce Dimensions / UKG Dimensions (discontinued)
    Considered Both Products
    ICIMS
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    86%
    Would buy again
    91 Answers
    100%
    Would buy again
    32 Answers
    Delivers good value for the price
    91%
    Delivers good value for the price
    81 Answers
    100%
    Delivers good value for the price
    23 Answers
    Happy with the feature set
    91%
    Happy with the feature set
    96 Answers
    94%
    Happy with the feature set
    30 Answers
    Lived up to sales and marketing promises
    81%
    Lived up to sales and marketing promises
    61 Answers
    71%
    Lived up to sales and marketing promises
    15 Answers
    Implementation went as expected
    84%
    Implementation went as expected
    63 Answers
    60%
    Implementation went as expected
    18 Answers
    Features
    ICIMS HireKronos Workforce Dimensions / UKG Dimensions (discontinued)
    Recruiting / ATS
    Comparison of Recruiting / ATS features of ICIMS Hire and Kronos Workforce Dimensions / UKG Dimensions (discontinued)
    Feature
    ICIMS Hire
    8.1
    133 Ratings
    2% above category average
    Kronos Workforce Dimensions / UKG Dimensions (discontinued)
    -
    Ratings
    Job Requisition Management8.0130 Ratings00 Ratings
    Company Website Posting8.7123 Ratings00 Ratings
    Publish to Social Media8.8108 Ratings00 Ratings
    Job Search Site Posting8.6113 Ratings00 Ratings
    Customized Application Form7.7115 Ratings00 Ratings
    Resume Management9.4125 Ratings00 Ratings
    Duplicate Candidate Prevention8.0119 Ratings00 Ratings
    Candidate Search8.2127 Ratings00 Ratings
    Applicant Tracking8.5128 Ratings00 Ratings
    Collaboration7.8116 Ratings00 Ratings
    Task Creation and Delegation7.098 Ratings00 Ratings
    Email Templates8.3128 Ratings00 Ratings
    User Permissions7.8125 Ratings00 Ratings
    Notifications and Alerts8.0114 Ratings00 Ratings
    Reporting7.5127 Ratings00 Ratings
    Best Alternatives
    ICIMS HireKronos Workforce Dimensions / UKG Dimensions (discontinued)
    Small Businesses
    Crelate
    Score9.1 out of 10
    Deputy
    Score8.6 out of 10
    Medium-sized Companies
    CareerSiteBuilder
    Score10 out of 10
    Harri
    Score6 out of 10
    Enterprises
    JobDiva
    Score8 out of 10
    Enterprise eTIME, by ADP (discontinued)
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ICIMS HireKronos Workforce Dimensions / UKG Dimensions (discontinued)
    Likelihood to Recommend
    8.5
    (151 ratings)
    7.1
    (32 ratings)
    Likelihood to Renew
    9.0
    (33 ratings)
    -
    (0 ratings)
    Usability
    8.7
    (72 ratings)
    6.9
    (2 ratings)
    Availability
    9.1
    (5 ratings)
    -
    (0 ratings)
    Performance
    8.2
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    6.0
    (103 ratings)
    7.0
    (1 ratings)
    Online Training
    7.9
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    6.3
    (5 ratings)
    -
    (0 ratings)
    Configurability
    5.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    5.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    7.8
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    5.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ICIMS HireKronos Workforce Dimensions / UKG Dimensions (discontinued)
    Likelihood to Recommend
    ICIMS
    When we partnered with ICIMS in 2018, it met our needs. 8 years later, I think ICIMS can offer more. AI needs to be incorporated into its system to better service its customers. The other recommendation is that they should offer training and communicate more often with their clients. Their dashboard should also be improved to make it easier on the eyes.
    Incentivized
    Read full review
    Discontinued Products
    UKG Dimensions will work well with a company size of [fewer] than 10,000 employees. Once you hit over 10K, you start to notice that batch jobs will time out, clocks will perform slower or become unresponsive requiring manual restarts and the employee demographic will take hours to complete. Will the vendor has on their roadmap to increase the performance of the product, it is not at that point.
    Incentivized
    Read full review
    Pros
    ICIMS
    • My favorite: Workflow Auto-Process Rules. When moving a candidate to the "Phone Screen" stage, the system can automatically trigger a text message to them with a link to my calendar. Once they pick a time, it sends the calendar invite to both of us and attaches their resume for me.
    • It eliminates the manual emailing, making the company look incredibly fast and organized to the candidate.
    • The simplicity with which you are able to navigate the tooling. Very intuitive, requires little training and troubleshooting. At a prior company we were using a robust system which took me weeks to navigate and learn. As a hiring manager, this is such a drag as I am not constantly hiring people to keep the skills fresh.
    • ICIMS Hire is great at reporting on past applications. Whenever I have a new opening on the team, instead of spending ad money on social, I go dig for "star candidates" that applied 1 year ago, for example, and start there. I personally hired a returning candidate this way which is such a great relationship builder with possible future candidates.
    Incentivized
    Read full review
    Discontinued Products
    • rule analysis- the rule analysis in this product is much cleaner and easy to follow compared to WFC
    • The level of granularity on FAPs is very helpful for configuring access compared to other platforms
    • UI is very easy to follow and intuitive
    Incentivized
    Read full review
    Cons
    ICIMS
    • It is a little difficult to track internal applicants that are already active with our company.
    • Some of the fields when hiring an employee are a little difficult to change.
    • Not a sure way of identifying "eligible for rehire" within iCIMS for those that re-apply.
    Incentivized
    Read full review
    Discontinued Products
    • You got to have a solution for employees with multiple jobs
    • Need to allow customers to easily access your integration technology
    • Your business structure is too restrictive and making the application far less flexible
    • Your professional service team needs a lot of improvement, especially in the execution part
    • Need to have a proven and working interface for business structure automation.
    Incentivized
    Read full review
    Likelihood to Renew
    ICIMS
    We would highly likely renew iCIMS Hire because it consistently delivers strong value across our recruiting process. It streamlines workflows, improves collaboration between teams, and provides reliable reporting and insights. The system is scalable, user-friendly, and continues to evolve with new features, making it a dependable long-term solution for our hiring needs.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Usability
    ICIMS
    The platform is intuitive once configured and makes managing candidate pipelines, status updates, and communication straightforward. However, certain tasks—like custom reporting, bulk updates, and navigating between modules can feel a bit cumbersome and could benefit from a more modern interface. Overall, it’s reliable and effective for structured, high-volume recruiting environments like federal hiring.
    Incentivized
    Read full review
    Discontinued Products
    UKG Dimensions is very user-friendly from an employee and supervisor standpoint. It is very robust on an admin level and can get complicated; however, you can do so many things with it that is outweighs the complexity. The security for UKG Dimensions needs to be revamped however. It is very cumbersome and not user-friendly.
    Incentivized
    Read full review
    Reliability and Availability
    ICIMS
    There is always ample advance notice before the software goes down for maintenance and this is usually done at off-peak hours. As for system failures - I can't think of any that have effected us in over two years od use.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Performance
    ICIMS
    We can think of no dissatisfaction with our daily use of iCims, involving its response time to commands or incompatibility with any other software we presently use.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Support Rating
    ICIMS
    Before pandemic and iCIMS Talent Cloud acquisitions I would give 10 without a doubt. Unfortunately, I see a strong decrease in the support model, which seems to be mainly connected with the fact that acquired companies/tools/features need to be integrated with the platform, and knowledge of newly provided services and tools were not yet incorporated fully into the support.
    Incentivized
    Read full review
    Discontinued Products
    • Kronos Workforce Dimensions a new product, and it has a lot of scope for improvement, with future releases. One of the best tools to perform time tracking.
    • Their support team is very knowledgeable, and their SLA's are pretty tight. Any query raised would be addressed in a few hours.
    • Timeclock configuration can be complicated; however, their support team knows the processes and guidelines.
    Incentivized
    Read full review
    Online Training
    ICIMS
    I would say I believe iCims online training is very good. It's informative, visually appealing, and simple in explaining all the different aspects of iCims. I also really like the new candidate onboarding, and all the other training curricula you have up to be able to inform or send out to the candidate. I like you can attach a URL link for videos as well so you can really customize the training. I feel that overall, I would like to see more. Perhaps, more robust options with the training, if that's something iCims is expanding on in the future.
    Read full review
    Discontinued Products
    No answers on this topic
    Implementation Rating
    ICIMS
    I wasn't involved with the implementation. It was before my time
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    ICIMS
    Fully available automation, lesser bad data quality, more information is gathered at the time of applicant profile creation without having the need to ask for any follow ups or additional notifications. Integrates better with Oracle, Workday and SAP than other similar systems. Service tickets are resolved faster than other vendors we worked with.
    Incentivized
    Read full review
    Discontinued Products
    UKG Dimensions provides an enterprise-wide integrated suite for timekeeping, staff scheduling, and clocks. We were an existing Workforce Central customer for timekeeping only and were interested in providing holistic experience between staff scheduling and timekeeping. In addition, [UKG] Dimensions established a great foundation for transitioning our organization from departmental focused scheduling solutions to enterprise.
    Incentivized
    Read full review
    Scalability
    ICIMS
    iCims is currently pretty good and the best TAS for us at our stage of growth - but further improvement and enhancements will only help make it even better.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Return on Investment
    ICIMS
    • It makes it so much easier to keep the recruit engaged and informed about what is going on in the process.
    • I can speak to multiple people at one time which saves me time in the long run
    • I can keep a record of every time I have had a conversation with a recruit and what was said in those conversations.
    Incentivized
    Read full review
    Discontinued Products
    • It is neutral. We enjoy having somewhat of a seamless system between HR, PR, and timekeeping.
    • When a person uses the Reset Password link, the system sends the user an email with a link to set their password. Then when the person logs in with their new password, the system forces the user to change their password a second time. This second password change is unnecessary and creates confusion.
    Incentivized
    Read full review
    ScreenShots

    ICIMS Hire Screenshots

    Screenshot of The personalized, configurable dashboard built for recruiters. It brings together upcoming interviews, open jobs, offer statuses, and time-to-fill metrics in one easy view.Screenshot of The candidate list used to manage applications in one organized view. It shows all candidates for a job along with key details like application date and status, giving recruiters a quick snapshot of the pipeline.Screenshot of The global profile provides a complete, real-time view of each candidate in one place. Recruiters can quickly access contact details, work history, education, and active applications without navigating multiple screens.Screenshot of The Microsoft Teams integration. Hiring managers can rate candidates, leave comments, and make recommendations without leaving Teams.

    Kronos Workforce Dimensions / UKG Dimensions (discontinued) Screenshots

    Screenshot of Home Screen Overtime Data ViewScreenshot of Home Screen Overtime Data ViewScreenshot of Control Center Recommendations