TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    iContact

    Score6.8 out of 10
    N/AiContact is an email marketing solution that was acquired by Vocus in 2012. The product is integrated with Facebook and Twitter and is aimed at SMBs with unlimited sending as a key feature.

    $14

    per month

    Makeswift

    Score8 out of 10
    N/AMakeswift is a composable visual editor for headless websites and storefronts. From BigCommerce, the page builder aims to put marketers in the driver's seat without compromising on site performance or developer experience.

    $79

    per month

    Pricing
    iContactMakeswift
    Editions & Modules
    1500 Users
    $15.00
    per month
    2500 Users
    $25.00
    per month
    5000 Users
    $45.00
    per month
    Starter
    $79
    per month
    Team
    $299
    per month
    Enterprise
    Contact Sales
    plans start at 10 users, 100 monthly publishes, and 10 locales
    Offerings
    Pricing Offerings
    iContactMakeswift
    Free Trial
    NoNo
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    iContactMakeswift
    Email & Online Marketing
    Comparison of Email & Online Marketing features of iContact and Makeswift
    Feature
    iContact
    6.6
    26 Ratings
    20% below category average
    Makeswift
    -
    Ratings
    WYSIWYG email editor7.024 Ratings00 Ratings
    Dynamic content7.021 Ratings00 Ratings
    Ability to test dynamic content5.021 Ratings00 Ratings
    Landing pages7.014 Ratings00 Ratings
    A/B testing5.017 Ratings00 Ratings
    Mobile optimization7.021 Ratings00 Ratings
    Email deliverability reporting7.025 Ratings00 Ratings
    List management8.025 Ratings00 Ratings
    Triggered drip sequences6.015 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of iContact and Makeswift
    Feature
    iContact
    8.0
    26 Ratings
    5% above category average
    Makeswift
    -
    Ratings
    Dashboards8.026 Ratings00 Ratings
    Standard reports8.025 Ratings00 Ratings
    Custom reports8.015 Ratings00 Ratings
    Pre-Send Testing
    Comparison of Pre-Send Testing features of iContact and Makeswift
    Feature
    iContact
    7.0
    1 Ratings
    15% below category average
    Makeswift
    -
    Ratings
    URL Validation7.01 Ratings00 Ratings
    Link Tracking7.01 Ratings00 Ratings
    Image Validation7.01 Ratings00 Ratings
    Inbox Display7.01 Ratings00 Ratings
    Email Accessibility Tools7.01 Ratings00 Ratings
    Spelling and Grammar Check7.01 Ratings00 Ratings
    Spam Testing7.01 Ratings00 Ratings
    Email Previews7.01 Ratings00 Ratings
    Security
    Comparison of Security features of iContact and Makeswift
    Feature
    iContact
    -
    Ratings
    Makeswift
    8.0
    1 Ratings
    3% below category average
    Role-based user permissions00 Ratings8.01 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of iContact and Makeswift
    Feature
    iContact
    -
    Ratings
    Makeswift
    8.5
    1 Ratings
    9% above category average
    API00 Ratings9.01 Ratings
    Internationalization / multi-language00 Ratings8.01 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of iContact and Makeswift
    Feature
    iContact
    -
    Ratings
    Makeswift
    7.5
    1 Ratings
    4% below category average
    WYSIWYG editor00 Ratings10.01 Ratings
    Code quality / cleanliness00 Ratings9.01 Ratings
    Admin section00 Ratings7.01 Ratings
    Page templates00 Ratings6.01 Ratings
    Library of website themes00 Ratings5.01 Ratings
    Mobile optimization / responsive design00 Ratings9.01 Ratings
    Publishing workflow00 Ratings8.01 Ratings
    Form generator00 Ratings6.01 Ratings
    Web Content Management
    Comparison of Web Content Management features of iContact and Makeswift
    Feature
    iContact
    -
    Ratings
    Makeswift
    6.7
    1 Ratings
    11% below category average
    Content taxonomy00 Ratings5.01 Ratings
    SEO support00 Ratings8.01 Ratings
    Availability / breadth of extensions00 Ratings7.01 Ratings
    Best Alternatives
    iContactMakeswift
    Small Businesses
    Mad Mimi
    Score10 out of 10
    Umbraco CMS
    Score7 out of 10
    Medium-sized Companies
    Campaign Monitor by Marigold
    Score9 out of 10
    Square Online
    Score7.7 out of 10
    Enterprises
    Emma by Marigold
    Score8.5 out of 10
    RWS Tridion Sites
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    iContactMakeswift
    Likelihood to Recommend
    8.0
    (45 ratings)
    8.0
    (1 ratings)
    Likelihood to Renew
    3.4
    (19 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (6 ratings)
    8.0
    (1 ratings)
    Availability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.9
    (9 ratings)
    -
    (0 ratings)
    Online Training
    1.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.5
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    iContactMakeswift
    Likelihood to Recommend
    iContact
    I would only recommend it if someone was a small business. I think they are the best suited for companies who will send out a coupon or offer here and there. The most recent updates made it more complicated to use for more complicated processes. It is easy to train someone on the program, and so quick to learn. But I would also only stick to the simpler things. I also think the colorful templates are great, and show great creativity. But again, it is hard to justify recommending the program when it isn't WYSIWYG.
    Incentivized
    Read full review
    Commerce.com
    Makeswift is an excellent choice when you need to create high quality landing pages. Since it removes the code process, you can move from a design concept to a live site easily. It is particularly helpful for designers who want total creative freedom, as the interface feels more like Figma than a normal website builder. Plus, it’s a lifesaver for collaborative teams because the real time editing allows different people to create and design at the same time without any friction. On the other hand, it might not be the right tool if you are trying to build a complex web application like a custom dashboard or an e-commerce store with thousands of filters. It’s also important to note that while it is no code for design work, the initial setup like getting custom components or the localhost environment running usually requires a developer’s assistance.
    Incentivized
    Read full review
    Pros
    iContact
    • Contact management. iContact is really great for entering all your contact. You are able to put them onto different lists, and let them choose which lists they would like to be a part of as well. There are many data fields provided to fill in information.
    • Emailing. We use the email feature at least once a month. They are always improving and adding new features, which is very helpful in presenting content in a new and exciting way to our readers. There are many options with remade templates and themes, or you can add your own.
    • Insights. It is really helpful being able to have the data to see what is working and what isn't. It is nice to be able to go back and see how things went in the past compared to now. Opens, clicks, shares, etc.
    Incentivized
    Read full review
    Commerce.com
    • It feels more like "Designing" than "Coding"
    • What you see is actually what you get
    • Handling Different Screen Sizes (Responsive Design)
    • Editing with other peers
    Incentivized
    Read full review
    Cons
    iContact
    • We also would like to send transactional messages which don't require an opt-out, this is a challenge with iContact. (May be a feature with pro?)
    • The regular version of iContact doesn't support event management or logic flows for automated messaging.
    • Custom form fields have limited field type options (can't build a drop-down).
    Incentivized
    Read full review
    Commerce.com
    • Starting from scratch - Base templates
    • Advanced layout logic
    • Learning curve for custom elements
    • Localhost stability
    Incentivized
    Read full review
    Likelihood to Renew
    iContact
    iContact has been a quick and easy way to send any announcements and news directly to email and social media subscribers. Its tracking and reporting capabilities turn a simple email into a marketing campaign that can be used as a tool to efficiently gauge reader response and customer satisfaction, and ultimately to reach potential customers. The consistency and excellent customer service is what makes this program a pleasant experience.
    Read full review
    Commerce.com
    No answers on this topic
    Usability
    iContact
    I rate iContact as an easy to use program due to its user friendly dashboard and user interface. Most companies of small to medium size do not have a dedicated marketer, therefore it is someone multitasking who may or may not have this kind of experience. iContact makes it relatively simple and can actually expand one's knowledge in the area of business promotion.
    Incentivized
    Read full review
    Commerce.com
    Once you are inside the builder, the daily experience is incredibly smooth. It really does feel like a strong design tool rather than a clunky website builder. The drag and drop feature is fluid and the collaboration mode makes working with my team feel natural rather than a headache. It’s intuitive enough that I can jump in and make significant changes without feeling like I need a manual next to me.
    Incentivized
    Read full review
    Reliability and Availability
    iContact
    iContact is regularly up and running. Only once has it been unavailable for maintenance, which is to be expected and even desired for optimal performance when needed.
    Read full review
    Commerce.com
    No answers on this topic
    Support Rating
    iContact
    They have always been responsive to any issues or concerns that have arisen with our account. Our customer account manager participates in our monthly county-wide communicators meetings via telephone to ensure that we are getting the most from the service. He also analyzes our lists to help us weed out inactive contacts.
    Incentivized
    Read full review
    Commerce.com
    No answers on this topic
    Online Training
    iContact
    The templates are difficult to customize, and they don't render well in email platforms
    Read full review
    Commerce.com
    No answers on this topic
    Implementation Rating
    iContact
    i wouldn't be using it if i wasn't satisfied. time is money
    Read full review
    Commerce.com
    No answers on this topic
    Alternatives Considered
    iContact
    I didn't have a say in the decision because I wasn't with the company at the time. I listed HubSpot here because I know we used it in conjunction with iContact for email automation, but HubSpot Email was only recently built-out to the point where it is today. Now, iContact and HubSpot are no longer integrated.
    Read full review
    Commerce.com
    Essentially the learning curve. I chose Makeswift because it feels much more like a design tool (like Figma) than a development environment. It gives the designers the control to create what they want. It allows to move faster, collaborate in real time without locking each other out of pages, and still gives the developers the freedom to drop in custom components when we need something specific.
    Incentivized
    Read full review
    Scalability
    iContact
    iContact stays the same with the number of users added or taken away. It certainly remains reliable despite increased usage, and so, can be considered scaleable in that aspect.
    Read full review
    Commerce.com
    No answers on this topic
    Return on Investment
    iContact
    • We have a template for webinars that we send every month. We just edit it and send. This couldn't be easier (once you know where to find it).
    • We like the breakdown of statistics in the dashboard. They're easy to read.
    • iContact isn't a comprehensive solution, so it is only one of a few products we use for marketing.
    Incentivized
    Read full review
    Commerce.com
    • Cost savings on external dev work
    • Improved on faster iteration
    • Efficiency via p2p collaboration
    Incentivized
    Read full review
    ScreenShots