Passly by ID Agent vs. Zoho Vault

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Passly by ID Agent
Score 2.3 out of 10
N/A
Passly from ID Agent, a Kaseya company and the service that replaces the former AuthAnvil, is an identity and access management (IAM) platform providing two-factor authentication, single sign-on (SSO) and password management.N/A
Zoho Vault
Score 9.1 out of 10
N/A
The Zoho Corporation offers Zoho Vault, their password management application for teams supporting credential-free convenient login and safe access share between members of a team.N/A
Pricing
Passly by ID AgentZoho Vault
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Passly by ID AgentZoho Vault
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Passly by ID AgentZoho Vault
Features
Passly by ID AgentZoho Vault
Identity Management
Comparison of Identity Management features of Product A and Product B
Passly by ID Agent
6.8
5 Ratings
19% below category average
Zoho Vault
-
Ratings
ID-Management Access Control9.22 Ratings00 Ratings
ID Management Single-Sign On (SSO)9.63 Ratings00 Ratings
Multi-Factor Authentication1.05 Ratings00 Ratings
Password Management9.92 Ratings00 Ratings
Account Provisioning and De-provisioning1.03 Ratings00 Ratings
ID Management Workflow Automation10.01 Ratings00 Ratings
Best Alternatives
Passly by ID AgentZoho Vault
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User Ratings
Passly by ID AgentZoho Vault
Likelihood to Recommend
1.0
(7 ratings)
7.4
(4 ratings)
Usability
9.0
(1 ratings)
8.0
(1 ratings)
Support Rating
7.1
(2 ratings)
8.0
(1 ratings)
User Testimonials
Passly by ID AgentZoho Vault
Likelihood to Recommend
Kaseya
If you have a skilled IT support team (whether in-house or outsourced) that is familiar with Kaseya's applications and has a good relationship with the vendor, it may be a good fit. It "checks the box" for 2FA, but there are much simpler solutions out there today that can get the same job done with less complexity and, in many cases, at a lower cost.
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Zoho
As I have many profiles and use many Email addresses for work, I need to keep them secure, so ZoHo is the best tool for me, where I can easily access my IDs and passwords and share them with my teammates. Before 3-4 months, I forgot my Master Password. At that time, I faced some issues with the login, but no worries, as it's my fault, but we can say that Zoho provides good security.
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Pros
Kaseya
  • AuthAnvil is simple to use. Whether using an OTP code or push notifications, the application is user-friendly.
  • AuthAnvil applications are easy for the end-user to install.
  • AuthAnvil is readily available across multiple platforms (Windows, Android, iOS).
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Zoho
  • Simple User interface makes it easy for the users and No training required.
  • Password sharing capabilities helps a lot
  • I can generate the new password directly from Zoho Vault which removes my headache of creating a strong password by using capital & small and special characters
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Cons
Kaseya
  • Does not offer faster login for trusted devices.
  • App requires multiple clicks to get to security code.
  • App is slow to load.
  • App was difficult to install and pair and confirm as a trusted device. That process took over 30 minutes.
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Zoho
  • They recently changed the look/feel as an upgraded experience, but my team prefers the old look.
  • The ability to share "chambers" (organized buckets of logins) should be a feature. Right now, we can create chambers, but not share them with other users. So everyone has to create their own chambers.
  • I would appreciate the ability to have automated reminders from the system to update passwords or to change after a designated amount of time.
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Usability
Kaseya
Simplicity of use combined with price and low system resources.
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Zoho
This rating is given based on: Ease in Importing and accessing passwords and credentials. It is more reliable whether it is browser or mobile. Autofill feature in Zoho Vault is quite helpful. Also provides two factor authentication with the feature of storing master password. We get an option to login to Zoho Vault via Authenticator or master password whichever is easy and convenient.
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Support Rating
Kaseya
They are very helpful with helping us with any issues. There are a lot of helpful guides online if you get lost. Kaseya is also good about not bugging you with notifications. Kaseya offers easy to access to support options. Overall I have not had to contact them over a lot of issues. The software rarely broke or was down for maintenance.
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Zoho
Never really needed to use the customer support of Zoho Vault, but all other Zoho services have excellent support and excellent forums to participate in, and I don't assume Zoho Vault would have anything less
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Alternatives Considered
Kaseya
I selected Passly at first as it would allow for a single sign on with azure to Kaseya VSA. Kaseya has made access to different products very different. VSA does not have single sign on with Azure where as Vorex/BMS does. This is a feature that Kaseya should make unified accross all applications.
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Zoho
IT Glue combined all our needs as an MSP. Vault was great until we got out of using Zoho Help Desk. We were able to monitor server information and client documentation better with IT Glue. Vault is easy to use, but in the end wasn't what we needed. Vault is a great program, but if you're looking to have a much more detailed password documentation system then I'd suggest looking for something similar to IT Glue where everything is combined together. Vault is great for passwords and passwords only.
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Return on Investment
Kaseya
  • Kaseya has allowed us to be more secure.
  • It's allowed us to link multiple 2FA devices to one account.
  • It's provided us with basic logging.
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Zoho
  • Time savings in collaboration with team members
  • Secured password management and sharing resulting in almost 0 security incidents
  • Helped in building client trust
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ScreenShots