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Ideagen Quality Control vs. Social Mention

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Ideagen Quality Control

    Score8.3 out of 10
    N/AIdeagen Quality Control (formerly InspectionXpert, Q-Pulse PM & Q-Pulse SP) automates quality inspections and documentation processes for aerospace and defense, automotive and medical device manufacturing firms.N/A

    Social Mention

    Score1 out of 10
    N/ASocial Mention is a free tool which is a kind of Google search for the social web. It provides basic search and alerts across a very broad variety of social channels.N/A
    Pricing
    Ideagen Quality ControlSocial Mention
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Ideagen Quality ControlSocial Mention
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Ideagen Quality ControlSocial Mention
    Small Businesses
    No answers on this topic
    Mention
    Score8 out of 10
    Medium-sized Companies
    No answers on this topic
    Mention
    Score8 out of 10
    Enterprises
    No answers on this topic
    Social Suite by Reputation.com
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Ideagen Quality ControlSocial Mention
    Likelihood to Recommend
    6.7
    (4 ratings)
    1.0
    (9 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (5 ratings)
    Usability
    7.2
    (4 ratings)
    1.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.0
    (1 ratings)
    User Testimonials
    Ideagen Quality ControlSocial Mention
    Likelihood to Recommend
    Ideagen
    The software was very useful in assisting with our annual audit for our ISO 9001 audit. The auditor was impressed with our use of the software and how well we use it. It is extremely well suited for our needs. And had been a integral in maintaining all our documentation and changes.
    Incentivized
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    Social Mention
    Social Mention is a great tool for monitoring social media. This Tool can also be used to search specifically taking the keywords in the blogs, comments, news etc. It offers a third party API for users. It can be used to send email to clients of their brand performance data. This tool can indicate if your mentions are angry, happy or neutral but the data can't be reliable.
    Incentivized
    Read full review
    Pros
    Ideagen
    • Ensures all features are accounted for by highlighting features until they have been addressed.
    • The process flow maps look amazing when exported to Excel
    Incentivized
    Read full review
    Social Mention
    • Can predict future response from today's number.
    • Let's you judge which types of campaigns to run.
    • Has a very well managed dashboard of results.
    Incentivized
    Read full review
    Cons
    Ideagen
    • OCR extraction needs improvement, makes grammatical errors sometimes.
    • The order of the bubble is hard to change, once bubbled
    • When exporting the data, sometimes the same column gets repeated in AS9102 form 3.
    Incentivized
    Read full review
    Social Mention
    • Under the "Free" dashboard you are limited to only receiving weekly results.
    • Can't negate those tags which contain my tags.
    • Lots of tweets missing, no noise filtering. Sometimes we get very old contents which are not needed.
    Incentivized
    Read full review
    Likelihood to Renew
    Ideagen
    No answers on this topic
    Social Mention
    I love that Social Mention is so easy to use. It does not take a long time to learn how to navigate the site when you need information quickly. I don't use it as much in my new job, but I recommend it for basic monitoring and when you need social media information right away
    Read full review
    Usability
    Ideagen
    This program is very user-friendly and all employees are able to easily use the features provided. The customer service provided also helps, because any issues with overall usability is easily resolved. All of the features are easy to use and understand. The mains issues with usability are in small glitches in the programming.
    Incentivized
    Read full review
    Social Mention
    While it's easy to use and pay for it's totally useless.
    Read full review
    Implementation Rating
    Ideagen
    No answers on this topic
    Social Mention
    It doesn't work as well since we changed our name. We used to have a very unique twitter handle etc. so it was easier for social mention to find us. For folks who have unique names it's excellent if you don't it may not be that helpful.
    Read full review
    Alternatives Considered
    Ideagen
    We previously used an in house created system and since moving to Ideagen Quality Control, things have moved forward in a much more efficient way.
    Incentivized
    Read full review
    Social Mention
    Social Mention streamed everything together, calculated my sentiment for me, allows me to filter what results I am personally looking for, extract my RSS feed and navigate to one of the channels of buzz.
    Read full review
    Return on Investment
    Ideagen
    • this software has helped us to complete AS9102 forms faster
    • Increased the sales of parts with FAIR and customer OTD
    • The ROI was less than 6 months
    Incentivized
    Read full review
    Social Mention
    • The paid-version actually had a negative ROI for us as it would sometimes feed us topically inappropriate articles and didn't allow us to filter by source so as to eliminate inappropriate blogs and inappropriate news sources (like highly politically partisan ones).
    Read full review
    ScreenShots

    Ideagen Quality Control Screenshots

    Screenshot of the parts libraryScreenshot of the template libraryScreenshot of part auto-ballooning