Akamai Cloud Computing vs. IDrive Online Backup and Object Storage e2

Akamai Connected Cloud Linode would be a good service to host a content delivery network (CDN) because of its edge network but I'd prefer not to use Akamai Connected Cloud Linode for tasks that need GPU power such as Machine Learning or Artificial Intelligence (AI) because Akamai Connected Cloud Linode lacks deep GPU compute compared to AWS or Google Cloud or Microsoft Azure

It scales well from the individual to corporate environments with many different plans to suit your needs and budget. For backing up servers such as Exchange or SQL I've used their sister product iBackup, which is also excellent and we have no problems with, so maybe they should merge the two products into one which would make it a better overall proposition. It also seems to handle backing up mapped drives as well, which is what we used for a while before getting the on server version. That being said it can use up quite a bit of bandwidth so make sure you schedule at night when noone is working. However it does only backup changed files which is great.

Incentivized

• It's super easy-to-use - set up a complete virtual environment in a few minutes.
• Linode is the ONLY service I know that will let you DOWNSIZE a VM - super useful.
• The price is right - spin up any size server and add additional block storage if needed.
• Object memory is cheap and integrates very well with S3 CLIs and applications.
• I've been very happy with the knowledgeable and friendly customer service.
• The more recent additions of a firewall and Kubernetes is a welcome plus.
• The load balancer ("Load Balancer") service is easy to spin up and configure.

Incentivized

• I'm using it on MAC, the app works very well in the background
• Logging activities is something I really like, because I can check whether the backup was successful or not.
• I really like the option of being able to select external drivers and back up only specific folders or files.
• The application itself is very easy to use, even though it doesn't have a version in my language (pt-br), I had no trouble setting it up and I'm using it without any problems.

Incentivized

• Some of the documentation requires some hand-holding to get started. It does explain how to do things, but sometimes finding the answer takes work.
• Some of the settings are not obvious, or in locations that are not completely clear without experience.

Incentivized

• DropBox-protected folders were not initially backed up as IDrive Online Backup and Object Storage e2 did not follow the symbolic links created
• I experienced some UX confusion in adding new folders to backup; it's a different interface than setting up exclusions, and they should follow the same workflow and page buttons
• After a reboot, it appears like a full disk scan is performed which can take quite a long time on a disk which has many files and lots of space

Incentivized

I've been with them a long time. They provide me with the capabilities I need coupled with knowledgeable support that's not pay-for-extra. However, if I move to a non-Linux OS, the level of support by necessity will drop off. I can still ask questions about the infrastructure but I my ability to ask about OS features will decrease.

Incentivized

It does everything that it needs to to create an effecitve Three level backup to the cloud of all your important data, its reliable, dependable and peformant in its use cases. It overcomes the need to store offsite physical media such as Tape or disk storage. And its cost and level of reporting can be tailored to fit the use case of your business.

Incentivized

Simple and clear, no BS interface. From a design perspective it's no Apple or Stripe, but it does what it needs without making me want to stick a fork in my eyes, like when being forced to use Azure, AWS or GCP.

Incentivized

While both the desktop and mobile apps are pretty straightforward and not complicated to navigate with features and settings fairly easy to understand and execute with clear enough descriptions they could use a refresh to be a but more intuitive and improvements made so they are less glitchy. Also backup speeds could use some improvement

Incentivized

There is very little planned downtime. Whenever planned downtime is necessary I'm always given lots of advanced notice and an explanation that I can pass along to my users that they'll understand. I really appreciate that Linode appreciates my commitment to reliable service to my users. It shows that they believe they've been successful when I'm successful.

Incentivized

Servers are well dimensioned and price performant. Of course one always wants more, so if they were to upgrade their hardware for the same price I'd consider moving more workloads. Networking - never had an issue. Hardware speeds - disks are fast and can grow to great size.

Incentivized

Support was excellent and fast. The documentation is extensive and helpful. I learned many things from their online documentation. I did not contact them by phone, but email took a day or less. Complex problems would probably need a service contract. I liked the friendly and polite tone of the support.

Incentivized

I have not had to use their tech support. I did call once but luckily figured out what to do while I was on hold so I disconnected. If I really needed them it would have been a very long hold time I suppose.

Incentivized

We got kick started with an initial walkthrough along with some free credits. The initial walkthrough helped us to understand Linode's ecosystem and start our hands on with Linode. We tried out some apps from Marketplace initially with the free credits, which not only helped us understand Linode better, but also those apps. We had implemented many such apps to our customers with Linode

Incentivized

We're a small organization. The implementation of our Linode solution was trivial. Once I justified a cloud server to my bosses over a co-location -- the co-lo wasn't as fast as our linode server in load tests -- it was a matter of moving one Linux implementation to another. Trivial.

Incentivized

Did not participate in the implementation.

Incentivized

We switched to Linode from Namecheap due to poor uptime, and never had any issues with stability ever again after switching. We also cut our costs in half by switching. We compared Linode to DigitalOcean and Vultr, with the primary factor that caused us to go with Linode initially being their documentation. After using Linode for 3 years, their amazing support is another reason why we wouldn't consider anyone else at this point.

Incentivized

I was a Backblaze user for 5 years because they had a very cost effective plan for my storage needs. However, they were very poor at backing up external devices quickly, and made it a pain in the butt to keep the backups active due to their 30 days connectivity policy.

Dropbox is a great fit for cloud backup when you need to access the backup files in the cloud frequently.

IDrive is the best solution out there for true backup of devices in case they are damaged or lost.

Although I use only a fraction of their product offerings, the total set makes scalability an easy goal to shoot for. As I said, I have a few customers that use the services my Linode provides...and I like it that way. However, should I need to scale up, I can...without incurring any more cost than I need to.

Incentivized

• With the partnership of Linode, Configr is today the best performance hosting solution in Brazil.
• With Linode, Configr can provide a PaaS solution without the cost of taking care of all the infrastructure issues such as IaaS.
• Linode allowed Configr to be one of the biggest hosting companies in Brazil.

Incentivized

• For individual users such as my case, the savings with the Personal plan are important compared to alternatives like ElephantDrive. For 5TB ElephantDrive costs $600/yr in the comparable Family plan, whereas IDrive Online Backup and Object Storage e2 costs only $99.50/yr.

Incentivized