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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ignio AIOps

    Score8.1 out of 10
    N/Aignio AIOps, from Digitate in Santa Clara, is a solution designed to improve business agility by creating a unified view of the IT estate, connecting business functions to applications and infrastructure. This is combined with behavior profile of systems and applications that is continuously learnt using this blueprint. ignio aims to improve the transparency of complex Enterprise IT landscapes.N/A

    Rally Software

    Score7.8 out of 10
    N/ARally Software headquartered in Boulder, Colorado developed the Rally agile software development / ALM platform which was acquired by CA Technologies and rebranded as CA Agile Central. After CA's acquisition by Broadcom the software was once again rebranded as Rally.N/A
    Pricing
    ignio AIOpsRally Software
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ignio AIOpsRally Software
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ignio AIOpsRally Software
    Considered Both Products
    Digitate
    No answer on this topic
    Broadcom
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    13 Answers
    71%
    Would buy again
    5 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    12 Answers
    86%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    13 Answers
    57%
    Happy with the feature set
    4 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    10 Answers
    No answers on this topic
    Implementation went as expected
    92%
    Implementation went as expected
    11 Answers
    No answers on this topic
    Features
    ignio AIOpsRally Software
    Project Management
    Comparison of Project Management features of ignio AIOps and Rally Software
    Feature
    ignio AIOps
    -
    Ratings
    Rally Software
    7.8
    4 Ratings
    5% above category average
    Task Management00 Ratings8.84 Ratings
    Resource Management00 Ratings8.04 Ratings
    Gantt Charts00 Ratings7.04 Ratings
    Scheduling00 Ratings8.84 Ratings
    Support for Agile Methodology00 Ratings8.84 Ratings
    Support for Waterfall Methodology00 Ratings7.84 Ratings
    Document Management00 Ratings7.34 Ratings
    Email integration00 Ratings8.54 Ratings
    Mobile Access00 Ratings7.03 Ratings
    Timesheet Tracking00 Ratings7.33 Ratings
    Change request and Case Management00 Ratings6.73 Ratings
    Budget and Expense Management00 Ratings8.33 Ratings
    Search00 Ratings7.34 Ratings
    Visual planning tools00 Ratings8.04 Ratings
    Agile Development
    Comparison of Agile Development features of ignio AIOps and Rally Software
    Feature
    ignio AIOps
    -
    Ratings
    Rally Software
    7.3
    4 Ratings
    5% below category average
    DevOps Tool Integrations00 Ratings6.33 Ratings
    Code Review00 Ratings6.01 Ratings
    Code Collaboration00 Ratings8.01 Ratings
    Velocity Calculation00 Ratings7.84 Ratings
    Dependencies and Blockers00 Ratings8.34 Ratings
    Best Alternatives
    ignio AIOpsRally Software
    Small Businesses
    No answers on this topic
    monday dev
    Score9.2 out of 10
    Medium-sized Companies
    ScienceLogic AI Platform
    Score8.2 out of 10
    Planview AgilePlace
    Score7.5 out of 10
    Enterprises
    ScienceLogic AI Platform
    Score8.2 out of 10
    Planview AgilePlace
    Score7.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ignio AIOpsRally Software
    Likelihood to Recommend
    9.5
    (13 ratings)
    8.7
    (20 ratings)
    Likelihood to Renew
    9.6
    (4 ratings)
    9.0
    (4 ratings)
    Usability
    9.0
    (12 ratings)
    8.0
    (8 ratings)
    Availability
    9.2
    (3 ratings)
    10.0
    (1 ratings)
    Performance
    8.9
    (3 ratings)
    7.0
    (1 ratings)
    Support Rating
    9.3
    (12 ratings)
    5.7
    (5 ratings)
    In-Person Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.2
    (2 ratings)
    7.0
    (1 ratings)
    Implementation Rating
    9.6
    (4 ratings)
    8.0
    (2 ratings)
    Configurability
    9.4
    (3 ratings)
    7.0
    (1 ratings)
    Ease of integration
    8.9
    (3 ratings)
    7.0
    (1 ratings)
    Product Scalability
    9.2
    (3 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.4
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    7.9
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    ignio AIOpsRally Software
    Likelihood to Recommend
    Digitate
    It's good for issue resolution, user access request automation, standard report generation, health checks, executing self-healing as configured in the attributes. Currently not good at real-time monitoring to trigger an action. Health checks have to be on a scheduled basis.
    Read full review
    Broadcom
    Rally Software is well suited for large Agile or scrum teams who do sprints and it helps managing sprints and backlogs. It is well suited for organizations who want visibility into work being done and progress. Suitable for tracking is user stories, defects and release planning. Works well with CI CD too. It would not be suitable for small teams or startups. For teams that don't use agile. Teams who want lightweight tools like Jira. Companies with a limited budget.
    Incentivized
    Read full review
    Pros
    Digitate
    • ignio handles 100+ use cases covering the entire organization including applications and infrastructure.
    • Centralize the dashboard to view and executed the health of systems in our environment.
    • It handles CA services desk Incidents and requests. Using automated tools with power shell scripts.
    • ignio event management helps the organization to manage the alerts well and make an informed decision.
    Read full review
    Broadcom
    • There are dashboards that provide friendly and useful metrics at the team, program and portfolio levels which help get an easy and quick visual representation of what's going on.
    • Story management made easier, It offers a quick way of quickly entering a number of user stories without losing the overview, by just typing the title and selecting a few attributes directly in the overview screen.
    • Sprint management is seamless in CA Agile Central . It allows you to drag stories from the backlog to the sprints and back again. When a story is dragged into an sprint, it automatically checks the velocity for that sprint and indicates how many more story points can be chipped in. No more manual checking needed by scrum master with respect to allocation and team velocity.
    • Though CA Agile Central has many inbuilt apps, but it also has an App-SDK that allows you to build free app extensions using JavaScript and HTML. So, as per their needs, teams can customize & build various apps & dashboards.
    • Dashboard is an awesome feature which allows you to select and drag panels with all kinds of graphical information about the current sprints and releases.
    • It offers tremendous support for scaled Agile & almost all scaling frameworks are supported specifically tuned to SAFe .
    • CA Agile Central includes several applications but it also integrates well with Jira, Confluence, Jenkins, Eclipse, Subversion, IBM, HP, Salesforce.com and many other products to allow users to organize projects to their specifications. So you can still use Jira at a team level & CA Agile Central at the program & portfolio level for efficient tracking & management.
    • The custom tags are very helpful in segregating the user stories based on the project needs. Even though it's a very small feature, it is very effective ( you will realize why specifically if you are using Jira).
    • CA Central Agile enables agile delivery with ease and provides comprehensive features to track time-boxes, Work In Progress items of the forecast increments.
    • Backlog management is hassle free since you can either drag and drop your user stories to the desired position on the backlog, or change a setting and manually enter priorities as a number.
    Read full review
    Cons
    Digitate
    • There is a lot more the desktop tool can do. For example, we need to apply an upgrade to get the tool to talk to our infrastructure while employees are working from home. The tool was initially installed with the assumption that the desktops would be in UserLand. Instead after COVID-19 the desktop/laptops have been used for over a year on people's home networks. As of right now, we have to sync when the devices are connected to VPN. Moving forward with the upgrade, we will be getting this data over TLS when they are connected to the untrusted networks.
    • The concept of ignio AlOps requires OCM efforts within most operational teams. This isn't necessarily the fault of the tool itself, but when implementing ignio, or any AIOps tool, the team will get a lot of pushback as an outside team is centralizing the operational improvements. The tool should have a centralized intake process that will allow the collection, ranking, and management of automation opportunities. ignio AlOps should then simulate the proposed efficiencies from implementing something within the backlog. Right now a lot of local teams are having a hard time getting on the same page as the enterprise teams, and a common methodology for prioritizing (even if overly simplistic) would go a long way to enterprise planning.
    • These tools are very new and things get added to them all the time. There should be a way for the product's stakeholders and process owners to understand the additional value ignio AlOps is gaining over time.
    Read full review
    Broadcom
    • User management is pretty basic and could be better. For example more filters and reports and more ability to do mass updates.
    • The report generator is very, very basic and is not WYSIWYG. It has limited filters to generate reports. Often a Scrum master will need to export data to Excel or a tool like Crystal Reports to get enhanced reporting capability.
    Incentivized
    Read full review
    Likelihood to Renew
    Digitate
    It is a very good product and it helps our organization.
    Read full review
    Broadcom
    • To keep connecting my people, platform, and process for faster, smarter, better results.
    • Making the right contribution to the community. Use Agile and Lean processes to manage the work of your team.
    • Once you have tasted the positive result with Rally Software, you don't want to give up and come back to the old school of development pain any more.
    Incentivized
    Read full review
    Usability
    Digitate
    ignio AIOps version upgrades were a heavy lift. Having to learn a new language versus an industry standard language took time. More consideration on overall internal long-term support needs to be determined.
    Incentivized
    Read full review
    Broadcom
    Great UI, recent refresh was terrific. Great graphs and metrics, inline editing for updates, and a multitude of views on sprint progress make for a great team collaboration experience. There is also an active community and forums so that if you do need help, it is readily available
    Read full review
    Reliability and Availability
    Digitate
    It was up than Dynatrace
    Incentivized
    Read full review
    Broadcom
    Don’t recall ever being unavailable.
    Read full review
    Performance
    Digitate
    We had performance issues in older version butterfly. But the new version cheetah is simply amazing
    Read full review
    Broadcom
    The screens render relatively quickly but many actions that you would expect to require a single click require multiple clicks and pop-up windows. The extra windows and clicks make the product feel ponderous.
    Read full review
    Support Rating
    Digitate
    We have built a healthy relationship with the vendor support team throughout the implementation phase, all incidents raised were resolved within the SLA without a fail
    Read full review
    Broadcom
    I've had to use support only one time and my issue was eventually resolved but not because of my ticket--because others complained about the functionality taken away so they brought it back. My ticket was never answered or addressed. So I can't really say much for the support factor for Rally.
    Incentivized
    Read full review
    In-Person Training
    Digitate
    Implementation team has provided necessary training & enablement.
    Read full review
    Broadcom
    No answers on this topic
    Online Training
    Digitate
    Online training materials are shared by the implementation team and it was good.
    Read full review
    Broadcom
    It more or less confirmed that we are using it the way they had in mind. We were hoping for a epiphany in terms of how we could use it better.

    They also want to be a go to source for agile processes and have an online resource center. It’s not that great but had a couple of nuggets. It hasn’t really helped us too much and we are not too far off from the classical interpretation of agile.

    I would recommend training, in particular for organizations that multiple on-going projects. The product seems optimized for larger, more complex teams and getting proper training on how to configure, administer and use the system would be beneficial
    Read full review
    Implementation Rating
    Digitate
    I am happy with the way team has implemented and shared the product for our organization. However, would like to see it get extended to the other line of business too.
    Read full review
    Broadcom
    Implementation of RALLY services and program satisfaction among various group,... 1) Dev Outcomes: How were our resiliencies, development, learning & practitioners “make them do the work,” but that they ask you to do it “in a way like before. 2) The Ops group: Just wish to make sure any change won't break current production envirements All the stake holders has to be on the same page
    Incentivized
    Read full review
    Alternatives Considered
    Digitate
    Self HEAL OOB Capabilites
    Read full review
    Broadcom
    Rally and Asana have comparable features and are both valuable project management tools, but Asana's user interface is well-organized and highly intuitive. It's easy to add tasks and collaborators, edit due dates, indicate progress on tasks, close out projects, etc. However, Rally's interface is somewhat cluttered and difficult to navigate. My team ended up choosing Asana over Rally due to these concerns.
    Incentivized
    Read full review
    Scalability
    Digitate
    Quite Scalable!
    Read full review
    Broadcom
    No answers on this topic
    Return on Investment
    Digitate
    • ignio has had a positive impact on our organization by saving 7,000+ hours within Operations and automatically resolving 84% of our service requests.
    • ignio has increased our alert coverage by over 60%.
    Read full review
    Broadcom
    • it helped organizing many of the processes management use to communicate tasks with engineers, and provided detailed charts on the speed/blockage during any iteration
    • with time Rally became the main tool we used to track and report tasks/defects in our projects, but frequent service outages made it very hard to continue consider as a reliable solution
    • too much features is good, but for engineers a few features (User Stories section, iterations, defects, and Kanban boards) are necessary and the rest is just noise
    • Kanban board support is lacking
    Incentivized
    Read full review
    ScreenShots