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Indeed.com vs. SmartRecruiters, now part of SAP SuccessFactors

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Indeed.com

    Score7.7 out of 10
    N/AIndeed is a job board and job search engine, available globally.

    $5

    per day/per posting

    SmartRecruiters, now part of SAP SuccessFactors

    Score8.4 out of 10
    N/ASmartRecruiters was acquired by SAP in late 2025, and its functionality will be integrated into SAP SuccessFactors HCM. Check out the Sap SuccessFactors HCM listing for the latest updates.N/A
    Pricing
    Indeed.comSmartRecruiters, now part of SAP SuccessFactors
    Editions & Modules
    Sponsor Job Posting
    $5
    per day/per posting
    Indeed Resume Standard
    $100
    per recruiter/per month
    Indeed Resume Professional
    $250
    per recruiter/per month
    Job Posting
    Free
    No answers on this topic
    Offerings
    Pricing Offerings
    Indeed.comSmartRecruiters, now part of SAP SuccessFactors
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—The software subscription is determined by the number of a company's full time employees. There is a one time cost to set up software, including customizations, integrations, data migration and training.
    More Pricing Information
    Community Pulse
    Indeed.comSmartRecruiters, now part of SAP SuccessFactors
    Considered Both Products
    Indeed
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    93%
    Would buy again
    43 Answers
    96%
    Would buy again
    27 Answers
    Delivers good value for the price
    90%
    Delivers good value for the price
    38 Answers
    100%
    Delivers good value for the price
    22 Answers
    Happy with the feature set
    91%
    Happy with the feature set
    42 Answers
    100%
    Happy with the feature set
    28 Answers
    Lived up to sales and marketing promises
    85%
    Lived up to sales and marketing promises
    29 Answers
    100%
    Lived up to sales and marketing promises
    16 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    34 Answers
    94%
    Implementation went as expected
    16 Answers
    Features
    Indeed.comSmartRecruiters, now part of SAP SuccessFactors
    Recruitment Marketing
    Comparison of Recruitment Marketing features of Indeed.com and SmartRecruiters, now part of SAP SuccessFactors
    Feature
    Indeed.com
    8.2
    3 Ratings
    27% above category average
    SmartRecruiters, now part of SAP SuccessFactors
    -
    Ratings
    Passive Recruitment Advertising8.43 Ratings00 Ratings
    Active Recruitment Advertising8.03 Ratings00 Ratings
    Employer Branding Tools8.33 Ratings00 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Indeed.com and SmartRecruiters, now part of SAP SuccessFactors
    Feature
    Indeed.com
    -
    Ratings
    SmartRecruiters, now part of SAP SuccessFactors
    8.6
    127 Ratings
    8% above category average
    Job Requisition Management00 Ratings9.8109 Ratings
    Company Website Posting00 Ratings9.9114 Ratings
    Publish to Social Media00 Ratings7.5112 Ratings
    Job Search Site Posting00 Ratings8.0116 Ratings
    Customized Application Form00 Ratings9.7104 Ratings
    Resume Management00 Ratings5.6119 Ratings
    Duplicate Candidate Prevention00 Ratings9.6114 Ratings
    Candidate Search00 Ratings8.1122 Ratings
    Applicant Tracking00 Ratings9.9126 Ratings
    Collaboration00 Ratings9.6117 Ratings
    Task Creation and Delegation00 Ratings9.997 Ratings
    Email Templates00 Ratings9.7114 Ratings
    User Permissions00 Ratings9.7109 Ratings
    Notifications and Alerts00 Ratings9.9119 Ratings
    Reporting00 Ratings1.7105 Ratings
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    Score7.2 out of 10
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    User Ratings
    Indeed.comSmartRecruiters, now part of SAP SuccessFactors
    Likelihood to Recommend
    8.9
    (46 ratings)
    7.9
    (129 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    6.0
    (15 ratings)
    Usability
    8.0
    (2 ratings)
    9.1
    (12 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    9.0
    (9 ratings)
    9.0
    (10 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    7.1
    (12 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Indeed.comSmartRecruiters, now part of SAP SuccessFactors
    Likelihood to Recommend
    Indeed
    Well suited for searching the database for qualified resources, not well suited for those posting jobs. That is especially true if the job posted has a broader appeal, or applies to many job seekers, since it will attract hundreds that you will not have time to review. We have found that 1 in 20 are even qualified and have the basic requirements for what we post
    Incentivized
    Read full review
    SAP
    SmartRecruiters has allowed us to enable our hiring managers to self-service their requirements for recruitment, simplifying our internal processes. We have visibility of recruitment requirements and significantly improved our approvals process using the software. We have been able to configure our hiring processes relevant to different areas of the business. Collaboration for our hiring teams (managers and business partners) is simple and effective. Candidate experience is enhanced and engaging. The platform has brought many benefits to our Resourcing business partners and hiring managers. We have visibility and insightful data which has integrity, allowing us to make informed business decisions. Our offer process has seen significant improvements and provides an engaging candidate experience, previously this was a labour-intensive process that is now streamlined and automated. The recently launched Community for collaboration amongst customers is very helpful and insigtful for how other people are using the software and exploring ideas with each other
    Incentivized
    Read full review
    Pros
    Indeed
    • The best free job advertising platform out there that is easy to use and integrates with our ATS Greenhouse
    • ATS (Greenhouse) automatically posts every job to Indeed and requires zero effort
    • Formatting of the the jobs from my ATS look good when "pulled" over to Indeed
    • Able to integrate questions with rules that allow you to shortlist candidates in a more timely fashion
    • Sponsoring portal has change a couple times. I do not love the new format as of 5/2021 but it is not bad.
    • They allow you to use a credit card for sponsoring which linkedin will not
    • Sponsoring criteria is good and has many options
    Incentivized
    Read full review
    SAP
    • Job Referrals - can easily refer others to a job posting and view the status
    • Job Postings - can easily search for job openings and read job description and criteria
    • Application online - Can easily apply for the job directly and see who the hiring manager and hiring recruiter is
    Incentivized
    Read full review
    Cons
    Indeed
    • Indeed.com tends to have a lot of fake listings or listings which overstate a role and that drives some users away from using the service.
    • Indeed.com's aesthetics are a bit dated so although the web sites functions are mature they also are a bit bland....if that matters to someone.
    • They seem to try and push the sponsor (cost to you) job lists a bit strong.
    Incentivized
    Read full review
    SAP
    • Settings page can be difficult to navigate & find what you're looking for
    • Job approval chains would be better with additional qualifying fields so that we can segregate different areas of the business better
    • The ability to edit an existing offer template in-system would improve the experience, rather than having to edit offline and upload a whole new version.
    Incentivized
    Read full review
    Likelihood to Renew
    Indeed
    No answers on this topic
    SAP
    I thoroughly enjoy using SmartRecruiters and have shared this feedback with those responsible, however I am not a decision maker in the process. I understand that at the moment there are lots of factors affecting the economy and business outcomes, so I cannot comment with certainty on the renewal of SmartRecruiters at this time, not involved in the confirmation of renewal.
    Incentivized
    Read full review
    Usability
    Indeed
    Indeed does its job best in job postings, Sourcing resumes, and internal communication where our personal details can't be enclosed. Various filters help us source the particular resume.
    Incentivized
    Read full review
    SAP
    I would give this rating as overall it a great combo of all your problems. With just one click you can get away with all your problems such as recruitment, candidate update, Interview scheduling, updating candidates, reports of a job perspective, and recruiters perspective. Usability is worth of SmartRecruiters. The dashboard is also very attractive and once you open you will love working on this platform again and again. I would say it is the best platform to use once for smooth work in your organization.
    Incentivized
    Read full review
    Reliability and Availability
    Indeed
    No answers on this topic
    SAP
    Rarely is there an issue and if the product is down, it typically is restored quickly.
    Read full review
    Performance
    Indeed
    No answers on this topic
    SAP
    I have no complaints about performance. The system works virtually flawless.
    Read full review
    Support Rating
    Indeed
    I haven't had to use Customer Service much for Indeed.com but the few times I've had encounters they have been very nice and helpful. They ensure you are getting the most out of your money with the resources Indeed has to offer. You can speak to customer service over the phone or on a quick messenger setting on the website depending on what your style is or how easy you feel your question is.
    Incentivized
    Read full review
    SAP
    Response is normally very fast. There are times, however, when the response is not useful. It is difficult to work with the reporting and the offer letter templates, and the front line support agents usually are not very knowledgeable. Second, if there are any issues with integrations, the regular support agents will not be able to help you. You'll have to create that ticket and ask them to escalate it to an integration specialist.
    Incentivized
    Read full review
    In-Person Training
    Indeed
    No answers on this topic
    SAP
    Quick and easy to learn.
    Incentivized
    Read full review
    Implementation Rating
    Indeed
    No answers on this topic
    SAP
    It really was a painless and easy process to switch to SmartRecruiters.
    Read full review
    Alternatives Considered
    Indeed
    We used and are still currently using other job boards. Some are free of charge, some are paid services. We do not want to stop using Indeed.com since it provides up with ability to post job postings for free. This is really appreciated. We do not want to disclose names of other services.
    Incentivized
    Read full review
    SAP
    I've really enjoyed using SmartRecruiters, but these other ATSs that we've checked out offer better reporting features and price points. Over time, we may be transitioning off of SmartRecruiters to one of these ATSs because the price is a set price where SmartRecruiters has employee-based pricing model. Also, these other software products offer better reporting features that would eliminate some of our manual tracking process that we're currently doing.
    Incentivized
    Read full review
    Scalability
    Indeed
    No answers on this topic
    SAP
    No explanation really, just a great product.
    Read full review
    Return on Investment
    Indeed
    • Higher turnover in general for the positions we have hired for from Indeed which in some instances can hinder productivity. It is important to know that when using Indeed, you are getting volume/quantity and not necessarily top-performing employees.
    • It seems like the employees found on Indeed are constantly job hunting even when currently employed.
    • For our large-scale hiring, Indeed, all in all has had a positive impact as we are always able to fill the positions due to the large pool of resumes always on hand.
    Incentivized
    Read full review
    SAP
    • In terms of ROI, SR helped our business greatly in returning precious time to my productivity in business management, as well as my team's, so that we could get back to the main work we were hired for. The SR process did most of the heavy lifting.
    Incentivized
    Read full review
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