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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Infor Birst

    Score6.5 out of 10
    N/AInfor Birst offers multi-tenant cloud BI for deployment in a public or private cloud, or on-premises. It provides an in-memory columnar data store and a BI layer comprising a reporting engine, predictive analytics tools, mobile native apps, dashboards, discovery tools, and an open client interface.N/A

    Infor CloudSuite ERP

    Score7.2 out of 10
    N/AInfor CloudSuite ERP is the company's cloud-based ERP suite for medium to large global manufacturers, distributors, and after-sales service providers—delivering flexibility to manage mixed-mode and complex value chains.N/A
    Pricing
    Infor BirstInfor CloudSuite ERP
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Infor BirstInfor CloudSuite ERP
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Infor BirstInfor CloudSuite ERP
    Considered Both Products
    Infor
    No answer on this topic
    Infor
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    86%
    Would buy again
    18 Answers
    Delivers good value for the price
    No answers on this topic
    94%
    Delivers good value for the price
    17 Answers
    Happy with the feature set
    No answers on this topic
    90%
    Happy with the feature set
    19 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    90%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    No answers on this topic
    81%
    Implementation went as expected
    13 Answers
    Features
    Infor BirstInfor CloudSuite ERP
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Infor Birst and Infor CloudSuite ERP
    Feature
    Infor Birst
    7.4
    77 Ratings
    10% below category average
    Infor CloudSuite ERP
    -
    Ratings
    Pixel Perfect reports7.068 Ratings00 Ratings
    Customizable dashboards8.077 Ratings00 Ratings
    Report Formatting Templates7.159 Ratings00 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Infor Birst and Infor CloudSuite ERP
    Feature
    Infor Birst
    7.0
    78 Ratings
    13% below category average
    Infor CloudSuite ERP
    -
    Ratings
    Drill-down analysis8.078 Ratings00 Ratings
    Formatting capabilities7.077 Ratings00 Ratings
    Integration with R or other statistical packages6.127 Ratings00 Ratings
    Report sharing and collaboration7.068 Ratings00 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Infor Birst and Infor CloudSuite ERP
    Feature
    Infor Birst
    8.0
    75 Ratings
    3% below category average
    Infor CloudSuite ERP
    -
    Ratings
    Publish to Web8.052 Ratings00 Ratings
    Publish to PDF8.067 Ratings00 Ratings
    Report Versioning7.28 Ratings00 Ratings
    Report Delivery Scheduling9.066 Ratings00 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Infor Birst and Infor CloudSuite ERP
    Feature
    Infor Birst
    6.9
    72 Ratings
    15% below category average
    Infor CloudSuite ERP
    -
    Ratings
    Pre-built visualization formats (heatmaps, scatter plots etc.)8.072 Ratings00 Ratings
    Location Analytics / Geographic Visualization7.058 Ratings00 Ratings
    Predictive Analytics5.833 Ratings00 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Infor Birst and Infor CloudSuite ERP
    Feature
    Infor Birst
    8.3
    72 Ratings
    2% below category average
    Infor CloudSuite ERP
    -
    Ratings
    Multi-User Support (named login)9.070 Ratings00 Ratings
    Role-Based Security Model8.068 Ratings00 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)8.069 Ratings00 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Infor Birst and Infor CloudSuite ERP
    Feature
    Infor Birst
    5.0
    54 Ratings
    43% below category average
    Infor CloudSuite ERP
    -
    Ratings
    Responsive Design for Web Access7.052 Ratings00 Ratings
    Mobile Application3.034 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile3.042 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of Infor Birst and Infor CloudSuite ERP
    Feature
    Infor Birst
    -
    Ratings
    Infor CloudSuite ERP
    6.3
    6 Ratings
    17% below category average
    Pay calculation00 Ratings4.16 Ratings
    Benefit plan administration00 Ratings3.76 Ratings
    Direct deposit files00 Ratings6.96 Ratings
    Customization
    Comparison of Customization features of Infor Birst and Infor CloudSuite ERP
    Feature
    Infor Birst
    -
    Ratings
    Infor CloudSuite ERP
    6.0
    25 Ratings
    22% below category average
    API for custom integration00 Ratings6.423 Ratings
    Plug-ins00 Ratings5.723 Ratings
    Security
    Comparison of Security features of Infor Birst and Infor CloudSuite ERP
    Feature
    Infor Birst
    -
    Ratings
    Infor CloudSuite ERP
    8.2
    27 Ratings
    2% below category average
    Single sign-on capability00 Ratings8.824 Ratings
    Role-based user permissions00 Ratings7.626 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Infor Birst and Infor CloudSuite ERP
    Feature
    Infor Birst
    -
    Ratings
    Infor CloudSuite ERP
    7.3
    32 Ratings
    3% below category average
    Dashboards00 Ratings7.925 Ratings
    Standard reports00 Ratings7.430 Ratings
    Custom reports00 Ratings6.530 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Infor Birst and Infor CloudSuite ERP
    Feature
    Infor Birst
    -
    Ratings
    Infor CloudSuite ERP
    6.2
    30 Ratings
    22% below category average
    Accounts payable00 Ratings7.627 Ratings
    Accounts receivable00 Ratings8.527 Ratings
    Global Financial Support00 Ratings5.017 Ratings
    Primary and Secondary Ledgers00 Ratings6.715 Ratings
    Journals and Reconciliations00 Ratings4.818 Ratings
    Configurable Accounting00 Ratings6.419 Ratings
    Standardized Processes00 Ratings7.122 Ratings
    Inventory Management
    Comparison of Inventory Management features of Infor Birst and Infor CloudSuite ERP
    Feature
    Infor Birst
    -
    Ratings
    Infor CloudSuite ERP
    8.2
    25 Ratings
    3% above category average
    Inventory tracking00 Ratings7.924 Ratings
    Automatic reordering00 Ratings7.417 Ratings
    Location management00 Ratings8.123 Ratings
    Order Management
    Comparison of Order Management features of Infor Birst and Infor CloudSuite ERP
    Feature
    Infor Birst
    -
    Ratings
    Infor CloudSuite ERP
    8.3
    26 Ratings
    5% above category average
    Pricing00 Ratings7.424 Ratings
    Order entry00 Ratings8.025 Ratings
    Credit card processing00 Ratings8.411 Ratings
    Cost of goods sold00 Ratings8.124 Ratings
    Order Orchestration00 Ratings8.414 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Infor Birst and Infor CloudSuite ERP
    Feature
    Infor Birst
    -
    Ratings
    Infor CloudSuite ERP
    8.0
    21 Ratings
    6% above category average
    Billing Management00 Ratings6.417 Ratings
    Cash and Asset Management00 Ratings8.519 Ratings
    Travel & Expense Management00 Ratings8.08 Ratings
    Budgetary Control & Encumbrance Accounting00 Ratings4.914 Ratings
    Period Close00 Ratings8.518 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Infor Birst and Infor CloudSuite ERP
    Feature
    Infor Birst
    -
    Ratings
    Infor CloudSuite ERP
    8.4
    6 Ratings
    10% above category average
    Budgeting and Forecasting00 Ratings7.35 Ratings
    Project Costing00 Ratings8.45 Ratings
    Cost Capture00 Ratings9.25 Ratings
    Capital Project Management00 Ratings8.02 Ratings
    Customer Contract Compliance00 Ratings9.01 Ratings
    Project Revenue Recognition00 Ratings9.02 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Infor Birst and Infor CloudSuite ERP
    Feature
    Infor Birst
    -
    Ratings
    Infor CloudSuite ERP
    8.4
    10 Ratings
    18% above category average
    Project Planning and Scheduling00 Ratings8.09 Ratings
    Task Insight for Project Managers00 Ratings9.010 Ratings
    Project Mobile Functionality00 Ratings9.08 Ratings
    Definable Resource Pools00 Ratings8.08 Ratings
    Grants Management
    Comparison of Grants Management features of Infor Birst and Infor CloudSuite ERP
    Feature
    Infor Birst
    -
    Ratings
    Infor CloudSuite ERP
    7.9
    7 Ratings
    5% above category average
    Award Lifecycle Management00 Ratings7.34 Ratings
    Procurement
    Comparison of Procurement features of Infor Birst and Infor CloudSuite ERP
    Feature
    Infor Birst
    -
    Ratings
    Infor CloudSuite ERP
    8.1
    16 Ratings
    13% above category average
    Bids Analyzed and Compared00 Ratings6.19 Ratings
    Contract Authoring00 Ratings6.18 Ratings
    Contract Repository00 Ratings6.18 Ratings
    Requisitions-to-Purchase Orders Integrated00 Ratings8.014 Ratings
    Supplier Management00 Ratings7.614 Ratings
    Risk Management
    Comparison of Risk Management features of Infor Birst and Infor CloudSuite ERP
    Feature
    Infor Birst
    -
    Ratings
    Infor CloudSuite ERP
    6.5
    9 Ratings
    4% below category average
    Risk Repository00 Ratings7.67 Ratings
    Control Management00 Ratings5.19 Ratings
    Control Efficiency Assessments00 Ratings5.08 Ratings
    Issue Detection00 Ratings3.28 Ratings
    Remediation and Certification00 Ratings5.18 Ratings
    Logistics
    Comparison of Logistics features of Infor Birst and Infor CloudSuite ERP
    Feature
    Infor Birst
    -
    Ratings
    Infor CloudSuite ERP
    7.1
    15 Ratings
    1% above category average
    Transportation Planning and Optimization00 Ratings5.111 Ratings
    Transportation Execution Management00 Ratings5.110 Ratings
    Trade and Customs Management00 Ratings5.19 Ratings
    Fulfillment Management00 Ratings5.111 Ratings
    Warehouse Workforce Management00 Ratings6.710 Ratings
    Manufacturing
    Comparison of Manufacturing features of Infor Birst and Infor CloudSuite ERP
    Feature
    Infor Birst
    -
    Ratings
    Infor CloudSuite ERP
    7.1
    18 Ratings
    5% below category average
    Production Process Design00 Ratings5.816 Ratings
    Production Management00 Ratings5.817 Ratings
    Configuration Management00 Ratings6.217 Ratings
    Work Execution00 Ratings5.813 Ratings
    Manufacturing Costs00 Ratings6.017 Ratings
    Supply Chain
    Comparison of Supply Chain features of Infor Birst and Infor CloudSuite ERP
    Feature
    Infor Birst
    -
    Ratings
    Infor CloudSuite ERP
    8.2
    18 Ratings
    11% above category average
    Forecasting00 Ratings7.312 Ratings
    Inventory Planning00 Ratings8.418 Ratings
    Performance Monitoring00 Ratings8.514 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Infor Birst and Infor CloudSuite ERP
    Feature
    Infor Birst
    -
    Ratings
    Infor CloudSuite ERP
    7.8
    12 Ratings
    6% above category average
    Proposal Management00 Ratings6.810 Ratings
    Product Master Data Management00 Ratings6.812 Ratings
    Best Alternatives
    Infor BirstInfor CloudSuite ERP
    Small Businesses
    Cyfe
    Score4 out of 10
    Zoho One
    Score9.1 out of 10
    Medium-sized Companies
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Zoho One
    Score9.1 out of 10
    Enterprises
    Sisense
    Score6.9 out of 10
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Infor BirstInfor CloudSuite ERP
    Likelihood to Recommend
    7.5
    (99 ratings)
    7.1
    (38 ratings)
    Likelihood to Renew
    9.0
    (35 ratings)
    5.9
    (8 ratings)
    Usability
    9.0
    (12 ratings)
    7.3
    (23 ratings)
    Availability
    4.1
    (6 ratings)
    -
    (0 ratings)
    Performance
    7.5
    (6 ratings)
    -
    (0 ratings)
    Support Rating
    6.0
    (19 ratings)
    5.0
    (7 ratings)
    In-Person Training
    9.1
    (4 ratings)
    -
    (0 ratings)
    Online Training
    8.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    5.3
    (6 ratings)
    -
    (0 ratings)
    Configurability
    7.0
    (2 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    6.0
    (24 ratings)
    -
    (0 ratings)
    Data Sources
    7.6
    (76 ratings)
    -
    (0 ratings)
    Ease of integration
    5.0
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    6.0
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    5.0
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    7.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Infor BirstInfor CloudSuite ERP
    Likelihood to Recommend
    Infor
    Infor Birst OEM and embedded analytics are well suited for advanced analytics and business intelligence. It has flexible deployment features and a lot of configuration ability with low code - no coding ability. Ability to ingest data from multiple live data sources. Source data from multiple sources can be segregated into multiple sections based on business criteria. Easily searchable business terms (metadata) across all enterprise analytic content.
    Read full review
    Infor
    We have had great success with inventory management and production planning/execution. Also, data and system integrity have been key to our overall solution satisfaction. We struggle when it comes to reporting and analytics. The base product leaves room for improvement as much of the core reporting is not easily configurable and lacks the ability to scale forcing us to build a reporting model outside the solution
    Incentivized
    Read full review
    Pros
    Infor
    • End-to-end solution, from raw source data, ETL, warehousing and reporting, Birst is able to do everything we need in one package instead of needing to develop and maintain multiple technologies
    • Intuitive report development. The drag and drop creation of reports is simple. More complicated queries are easy to generate.
    • Very user-friendly and interactive. A lot of nice features are available both for developers and end users to streamline the process of preparing and consuming data
    • Rich API which allows us to programmatically interact with Birst
    Incentivized
    Read full review
    Infor
    • Very stable product. Some of its weaknesses are also its strengths. The lack of web services seems to actually increase stability.
    • No software vendor in this space is perfect. Lawson does perform as advertised.
    • Again, a weakness of this (limited functionality) is a hidden strength as well. In software there is a complexity/feature tradeoff. Where Lawson lacks in features, it does give you a more simple setup for your organization.
    Incentivized
    Read full review
    Cons
    Infor
    • Birst prices are fairly expensive. License plus cost of users can add up pretty quickly
    • Depending on the size of data, rendering of reports can take a little bit. Need faster processing of data
    • Takes a little time to understand how to build reports, not the most intuitive UI
    Incentivized
    Read full review
    Infor
    • Trying to locate forms that you haven't used before is not very user friendly
    • overall view and navigation is very old style and could use an update
    • Reports are built in and not very customizable, could also use an easy report reference guide.
    Incentivized
    Read full review
    Likelihood to Renew
    Infor
    We have been able to overcome any of the drawbacks we've found with Birst easily and it has fulfilled almost all of our analytic needs to date. Having seen their roadmap it would be highly unlikely we would move away from this platform any time soon. You simply can't beat the functionality that Birst provides for the price and the things I see coming out of the company solidify that our decision to choose Birst was the best possible choice. We have never regretted the decision.
    Read full review
    Infor
    The main problem with it is the support provided and the support available on the market. Both are limited. Plus, it is a nightmare from a connectivity point of view, which is obvious, since the off-the-shelf tools usually include built-in connectors to Oracle and SAP, specifically S-4Hana. Retrieving data is also not easy, and specifically, to get behind the logic of special reports without direct StreamServe knowledge, which is the rarest of all, is almost impossible
    Incentivized
    Read full review
    Usability
    Infor
    I would like to see additional usability put into the ETL scripting. Recently, Birst added a nice function reference inline to formula creation which has kept me from having to return to documentation so much. The same in ETL would be very beneficial. The interface problems related to the Flex framework are being addressed in a rewrite to HTML 5, but for now they are still a hindrance to a higher usability rating.
    Read full review
    Infor
    Industry fit: Infor M3 is designed for specific industries, such as manufacturing, distribution, and food and beverage. If your organization operates in one of these industries, Infor M3 may be a good fit.Functionality: Consider the specific features and functionality that your organization requires from an ERP system, such as financial management, supply chain management, manufacturing, and sales and marketing. Review Infor M3's capabilities in these areas to determine if it meets your needs.
    Read full review
    Reliability and Availability
    Infor
    We frequently experience -103 errors due to us using the Live Connect functionality, which does not seem to handle even minor interruptions in connectivity, and treats all future connection attempts or data requests as errors, even if the issue does not exist any longer
    Read full review
    Infor
    No answers on this topic
    Performance
    Infor
    Everything runs very fast and smoothly. The only process that I wish was faster would be processing the data after uploading new data or making changes to the existing data model. It can take 15-20 minutes (roughly) to upload and process new data once you start getting into 10's of millions of rows. Given my experience with how long it takes me to pull the same data using SQL Server Management Studio, I don't think Birst is unreasonably slow - but for me to give a higher rating, I would want it to be unreasonably fast
    Read full review
    Infor
    No answers on this topic
    Support Rating
    Infor
    • Poor turnaround time
    • Low response rate when the problem at hand are large
    • Lack of infrastructural knowledge when it comes to scaling solutions
    • Lack of inter team work noticed
    • Most of the tickets are open for a long period of time
    Incentivized
    Read full review
    Infor
    The overall support of Inform M3 is simply the best! There isn't a single flaw that I can detect or think of about this software! I can't possibly express the greatness of the availability and all of the possibilities achieved. The ease of use and a lot of functionalities such as flexibility [allows in] configuration to add new functionalities fast.
    Incentivized
    Read full review
    In-Person Training
    Infor
    I have attended two different training sessions. The first one was my initial training on the system. It was well paced, clear and concise. If there were questions that were not able to be answered by the instructor, he took down the question and actually followed up and provided us a response quickly. The second session was specific to the dashboard and report design components. This training was very good though there were some attendants who had little or no experience and their questions slowed the class.
    Read full review
    Infor
    No answers on this topic
    Online Training
    Infor
    Although I found the online resources helpful, a lack of appropriate examples for certain tasks key to report creation and advanced modeling make the online training/documentation less than perfect. For an inexperienced BI professional, the online training would not enable a streamlined launch of the product.
    Read full review
    Infor
    No answers on this topic
    Implementation Rating
    Infor
    Have clean data! Birst flexibility allows - Start small, then introduce functionality and complexity along the way. If you try to present all the functionality [bells and whistles] and wow them, but bad data is uncovered, the end user blames the new application and turns away.
    Read full review
    Infor
    No answers on this topic
    Alternatives Considered
    Infor
    Birst was better than Domo for our needs because we could get in and tinker with it. Our impression of Domo was that it had a lot of connectors and ready to go reports, but it made too many assumptions about applications we use. We customize too much to use a "ready to go" solution like that. When we looked at Tableau, we liked its visualization capabilities, but it wasn't going to help us do the extractions, ETL, and warehousing of data. It may have come some distance since then.
    Incentivized
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    Infor
    One of the products I have used is an Oracle accounting product. I feel that Infor stands up well when comparing to the Oracle product especially for the accounting functions. In comparing it to Microsoft Dynamics I feel that Infor is easier to use in some accounting tasks. The one thing the Dynamics has going for it is the ease of use with other Microsoft Products.
    Incentivized
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    Scalability
    Infor
    we can see that loading a lot of data can cause a noticable slow down in performance. Birst support indicated that they don't really consider anything less than 30 seconds to be an issue, but that is not the case for our customers, so we have had to change some of implementation to address this
    Read full review
    Infor
    No answers on this topic
    Return on Investment
    Infor
    • Being a manufacturing company we tend to lag behind technologically. But having all the data for different ERP systems in one place has been an eye opener for the executives. It has lessened the need to convert some legacy ERP systems.
    • Having such a simple reporting tool is a great asset to some of our sites that have traditionally had trouble gathering data from AS400 systems.
    Incentivized
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    Infor
    • Reduced period close processing by more than a day
    • Allowed the creation and adoption of shared services organization leading to improved performance and headcount allocations
    • Created more consistent business processes driving efficiency
    • Greatly improved security and reliability through cloud platform, granular security groups and SSO functionality
    • Improving customer experience through integrated customer and partner portals
    Incentivized
    Read full review
    ScreenShots

    Infor Birst Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    Infor CloudSuite ERP Screenshots

    Screenshot of a CloudSuite dashboard exampleScreenshot of a view of CloudSuite IndustrialScreenshot of a view of CloudSuite Distribution