Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Infor Birst
Score 6.2 out of 10
N/A
Infor Birst offers multi-tenant cloud BI for deployment in a public or private cloud, or on-premises. It provides an in-memory columnar data store and a BI layer comprising a reporting engine, predictive analytics tools, mobile native apps, dashboards, discovery tools, and an open client interface.N/A
Looker
Score 8.4 out of 10
N/A
Looker is a BI application with an analytics-oriented application server that sits on top of relational data stores. It includes an end-user interface for exploring data, a reusable development paradigm for data discovery, and an API for supporting data in other systems.N/A
Pricing
Infor BirstLooker
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Infor BirstLooker
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeRequired
Additional DetailsMust contact sales team for pricing.
More Pricing Information
Community Pulse
Infor BirstLooker
Considered Both Products
Infor Birst
Chose Infor Birst
Birst was the only tool that did the following:
  • robust enough ETL for our data warehouse team
  • data would remain within our data warehouse and not within the tool's proprietary store, in case the company went out of business.
Chose Infor Birst
During the vetting process, we looked at 14 different products (one of them internal) to see if they would fit our needs and whittled it down to this one over a three month period. We did not contact sales for all of them (sales sites were enough to rule out some), but did have …
Chose Infor Birst
Birst allows direct access to an internal data store, which none of the products we evaluated provided. We also found the birst ETL layer far more powerful than the other platforms we considered.
Chose Infor Birst
The ability to scale was the primary factor for our CIO's approval. The other products had solutions for scale, but Birst has the one we preferred. As an IoT company our CIO concentrates on products that will meet our requirements today and far into the future. The other …
Looker
Chose Looker
  • Birst: very opaque for teams accustomed to DevOps (i.e., programmable infrastructure)
  • Tableau: no cloud strategy. Does not scale horizontally
  • GoodData: flexible, but cumbersome. Requires Java
Chose Looker
I evaluated everything under the Gartner BI quadrant (i.e., Tableau, Birst, MS SSRS, MicroStrategy, etc.) — from the niche players, all the way through the powerhouse (supposed) "leaders" in BI. Looker was a nice fit for my company, because all though we are quite large (in …
Features
Infor BirstLooker
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
Infor Birst
7.4
77 Ratings
10% below category average
Looker
8.0
117 Ratings
2% below category average
Pixel Perfect reports7.068 Ratings7.495 Ratings
Customizable dashboards8.077 Ratings8.7116 Ratings
Report Formatting Templates7.159 Ratings7.9100 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
Infor Birst
7.0
78 Ratings
14% below category average
Looker
8.1
117 Ratings
1% above category average
Drill-down analysis8.078 Ratings8.1113 Ratings
Formatting capabilities7.077 Ratings7.5115 Ratings
Integration with R or other statistical packages6.127 Ratings8.147 Ratings
Report sharing and collaboration7.068 Ratings8.7117 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
Infor Birst
8.0
75 Ratings
3% below category average
Looker
8.5
113 Ratings
3% above category average
Publish to Web8.052 Ratings8.195 Ratings
Publish to PDF8.067 Ratings8.8101 Ratings
Report Versioning7.28 Ratings8.276 Ratings
Report Delivery Scheduling9.066 Ratings8.998 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
Infor Birst
6.9
72 Ratings
14% below category average
Looker
6.7
114 Ratings
17% below category average
Pre-built visualization formats (heatmaps, scatter plots etc.)8.072 Ratings7.9110 Ratings
Location Analytics / Geographic Visualization7.058 Ratings7.597 Ratings
Predictive Analytics5.833 Ratings4.66 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
Infor Birst
8.3
72 Ratings
3% below category average
Looker
8.3
113 Ratings
3% below category average
Multi-User Support (named login)9.070 Ratings8.8106 Ratings
Role-Based Security Model8.068 Ratings8.093 Ratings
Multiple Access Permission Levels (Create, Read, Delete)8.069 Ratings8.2107 Ratings
Report-Level Access Control00 Ratings8.145 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Infor Birst
5.0
54 Ratings
44% below category average
Looker
5.8
84 Ratings
30% below category average
Responsive Design for Web Access7.052 Ratings6.781 Ratings
Mobile Application3.034 Ratings5.01 Ratings
Dashboard / Report / Visualization Interactivity on Mobile3.042 Ratings6.575 Ratings
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Infor BirstLooker
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User Ratings
Infor BirstLooker
Likelihood to Recommend
7.5
(99 ratings)
8.6
(118 ratings)
Likelihood to Renew
9.0
(35 ratings)
9.3
(8 ratings)
Usability
9.0
(12 ratings)
8.8
(12 ratings)
Availability
4.1
(6 ratings)
10.0
(1 ratings)
Performance
7.5
(6 ratings)
6.0
(1 ratings)
Support Rating
6.0
(19 ratings)
8.8
(14 ratings)
In-Person Training
9.1
(4 ratings)
-
(0 ratings)
Online Training
8.0
(2 ratings)
-
(0 ratings)
Implementation Rating
5.3
(6 ratings)
10.0
(1 ratings)
Configurability
7.0
(2 ratings)
10.0
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
10.0
(1 ratings)
Ease of integration
5.0
(2 ratings)
10.0
(1 ratings)
Product Scalability
6.0
(2 ratings)
10.0
(1 ratings)
Professional Services
-
(0 ratings)
10.0
(1 ratings)
Vendor post-sale
5.0
(2 ratings)
10.0
(1 ratings)
Vendor pre-sale
7.0
(2 ratings)
10.0
(1 ratings)
User Testimonials
Infor BirstLooker
Likelihood to Recommend
Infor
Infor Birst OEM and embedded analytics are well suited for advanced analytics and business intelligence. It has flexible deployment features and a lot of configuration ability with low code - no coding ability. Ability to ingest data from multiple live data sources. Source data from multiple sources can be segregated into multiple sections based on business criteria. Easily searchable business terms (metadata) across all enterprise analytic content.
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Google
As a Sales, it suited me to use such well-developed software with a nice dashboard that could navigate between my prospects, visualize the numbers of clients, and check my achievements for each quarter. That would help me understand my performance and record the data I needed for myself as a salesperson.
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Pros
Infor
  • End-to-end solution, from raw source data, ETL, warehousing and reporting, Birst is able to do everything we need in one package instead of needing to develop and maintain multiple technologies
  • Intuitive report development. The drag and drop creation of reports is simple. More complicated queries are easy to generate.
  • Very user-friendly and interactive. A lot of nice features are available both for developers and end users to streamline the process of preparing and consuming data
  • Rich API which allows us to programmatically interact with Birst
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Google
  • Show visited pages - sessions, pageviews - which programs are viewed the most.
  • Displays session source/medium views to see where users are coming from.
  • It shows the video titles, URLs, and event counts so we can monitor the performance of our videos.
  • It gives a graphic face to the numbers, such as using bar charts, pie graphs, and other charts to show user trends or which channels are driving engagement.
  • Our clients like to see the top pages visited for a month.
  • I like the drop-and-drag approach, and building charts is a little easier than it was before.
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Cons
Infor
  • Birst prices are fairly expensive. License plus cost of users can add up pretty quickly
  • Depending on the size of data, rendering of reports can take a little bit. Need faster processing of data
  • Takes a little time to understand how to build reports, not the most intuitive UI
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Google
  • I wish I could get more granular in the Google ad data, such as down to the campaign type, instead of having to see only all campaigns.
  • The setup can be time-consuming if you're not using the product regularly.
  • Editing the dashboard requires a few logins; I wish it was more seamless.
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Likelihood to Renew
Infor
We have been able to overcome any of the drawbacks we've found with Birst easily and it has fulfilled almost all of our analytic needs to date. Having seen their roadmap it would be highly unlikely we would move away from this platform any time soon. You simply can't beat the functionality that Birst provides for the price and the things I see coming out of the company solidify that our decision to choose Birst was the best possible choice. We have never regretted the decision.
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Google
I give it this rating because it deems as effective, I am able to complete majority of my tasks using this app. It is very helpful when analyzing the data provided and shown in the app and it's just overall a great app for Operational use, despite the small hiccups it has (live data).
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Usability
Infor
I would like to see additional usability put into the ETL scripting. Recently, Birst added a nice function reference inline to formula creation which has kept me from having to return to documentation so much. The same in ETL would be very beneficial. The interface problems related to the Flex framework are being addressed in a rewrite to HTML 5, but for now they are still a hindrance to a higher usability rating.
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Google
Looker is relatively easy to use, even as it is set up. The customers for the front-end only have issues with the initial setup for looker ml creations. Other "looks" are relatively easy to set up, depending on the ETL and the data which is coming into Looker on a regular basis.
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Reliability and Availability
Infor
We frequently experience -103 errors due to us using the Live Connect functionality, which does not seem to handle even minor interruptions in connectivity, and treats all future connection attempts or data requests as errors, even if the issue does not exist any longer
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Google
No objections
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Performance
Infor
Everything runs very fast and smoothly. The only process that I wish was faster would be processing the data after uploading new data or making changes to the existing data model. It can take 15-20 minutes (roughly) to upload and process new data once you start getting into 10's of millions of rows. Given my experience with how long it takes me to pull the same data using SQL Server Management Studio, I don't think Birst is unreasonably slow - but for me to give a higher rating, I would want it to be unreasonably fast
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Google
Somehow resources heavy, both on server and client. I recommned at least 50Mbs data rate and high performance desktop comouter to be abke to run comolex tasks and configure larger amount of data. On the other hand, the client does not need to worry when viewing, the performance is usually ok
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Support Rating
Infor
When we have an issue that is stopping our business from proceeding, I want answers sooner than later. While Birst does have a published response time for each case level, we always wish it could be quicker. What response improvement could there be with a larger support team? In response to first question: Blackhole of issues - Birst needs to improve upon closing issues that resolution was dependent upon code fixes or enhancements, perhaps someone to add a comment on all case tickets at least every 60 days. Escalation - I always have the ability to electronically or via phone escalate a ticket. I also have my Customer Success Manager through whom I can escalate topics.
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Google
Never had to work with support for issues. Any questions we had, they would respond promptly and clearly. The one-time setup was easy, by reading documentation. If the feature is not supported, they will add a feature request. In this case, LDAP support was requested over OKTA. They are looking into it.
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In-Person Training
Infor
I have attended two different training sessions. The first one was my initial training on the system. It was well paced, clear and concise. If there were questions that were not able to be answered by the instructor, he took down the question and actually followed up and provided us a response quickly. The second session was specific to the dashboard and report design components. This training was very good though there were some attendants who had little or no experience and their questions slowed the class.
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Google
No answers on this topic
Online Training
Infor
Although I found the online resources helpful, a lack of appropriate examples for certain tasks key to report creation and advanced modeling make the online training/documentation less than perfect. For an inexperienced BI professional, the online training would not enable a streamlined launch of the product.
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Google
No answers on this topic
Implementation Rating
Infor
Have clean data! Birst flexibility allows - Start small, then introduce functionality and complexity along the way. If you try to present all the functionality [bells and whistles] and wow them, but bad data is uncovered, the end user blames the new application and turns away.
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Google
Very satisfied, easy to implement
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Alternatives Considered
Infor
Birst was better than Domo for our needs because we could get in and tinker with it. Our impression of Domo was that it had a lot of connectors and ready to go reports, but it made too many assumptions about applications we use. We customize too much to use a "ready to go" solution like that. When we looked at Tableau, we liked its visualization capabilities, but it wasn't going to help us do the extractions, ETL, and warehousing of data. It may have come some distance since then.
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Google
Looker gives you options to integrate external APIs with great ease. Our data analytics team is able to easily use multiple data sources as input to the Looker dashboard, and everything is consolidated in one single Dashboard. You also have an option for Shared folders to be accessed by multiple people. The reporting system is perfect and has a wide range of options/reporting options that can be implemented.
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Contract Terms and Pricing Model
Infor
No answers on this topic
Google
Perfect price to performance
Read full review
Scalability
Infor
we can see that loading a lot of data can cause a noticable slow down in performance. Birst support indicated that they don't really consider anything less than 30 seconds to be an issue, but that is not the case for our customers, so we have had to change some of implementation to address this
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Google
No answers on this topic
Return on Investment
Infor
  • Being a manufacturing company we tend to lag behind technologically. But having all the data for different ERP systems in one place has been an eye opener for the executives. It has lessened the need to convert some legacy ERP systems.
  • Having such a simple reporting tool is a great asset to some of our sites that have traditionally had trouble gathering data from AS400 systems.
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Google
  • Looker has a poignant impact on our business's ROI objectives. As an advertising exchange we have specific goals for daily requests and fill, and having premade Looks to monitor this is an integral piece of our operational capability
  • To facilitate an efficient monthly billing cycle in our organization, Looker is essential to track estimated revenue and impression delivery by publisher. Without the Looks we have set up, we would spend considerably more time and effort segmenting revenue by vertical.
  • Looker's unique value proposition is making analytical tools more digestible to people without conventional analytical experience. Other competing tools like Tableau require considerably more training and context to successfully use, and the ability to easily plot different visualizations is one of its greatest selling points.
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ScreenShots

Infor Birst Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Looker Screenshots

Screenshot of a Looker dashboard with a geo chart.