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Infor CloudSuite ERP vs. Microsoft Dynamics AX (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Infor CloudSuite ERP

    Score7.3 out of 10
    N/AInfor CloudSuite ERP is the company's cloud-based ERP suite for medium to large global manufacturers, distributors, and after-sales service providers—delivering flexibility to manage mixed-mode and complex value chains.N/A

    Microsoft Dynamics AX (discontinued)

    Score4.8 out of 10
    N/AMicrosoft Dynamics 365 for Finance and Operations (or Dynamics AX) was an ERP product in the Dynamics family. It has been split into separate Dynamics 365 products and is no longer available.N/A
    Pricing
    Infor CloudSuite ERPMicrosoft Dynamics AX (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Infor CloudSuite ERPMicrosoft Dynamics AX (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Infor CloudSuite ERPMicrosoft Dynamics AX (discontinued)
    Considered Both Products
    Infor
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    86%
    Would buy again
    18 Answers
    No answers on this topic
    Delivers good value for the price
    94%
    Delivers good value for the price
    17 Answers
    No answers on this topic
    Happy with the feature set
    90%
    Happy with the feature set
    19 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    90%
    Lived up to sales and marketing promises
    9 Answers
    No answers on this topic
    Implementation went as expected
    81%
    Implementation went as expected
    13 Answers
    No answers on this topic
    Features
    Infor CloudSuite ERPMicrosoft Dynamics AX (discontinued)
    Payroll Management
    Comparison of Payroll Management features of Infor CloudSuite ERP and Microsoft Dynamics AX (discontinued)
    Feature
    Infor CloudSuite ERP
    6.3
    6 Ratings
    18% below category average
    Microsoft Dynamics AX (discontinued)
    8.8
    8 Ratings
    16% above category average
    Pay calculation4.06 Ratings9.07 Ratings
    Benefit plan administration3.76 Ratings9.05 Ratings
    Direct deposit files6.96 Ratings8.05 Ratings
    Customization
    Comparison of Customization features of Infor CloudSuite ERP and Microsoft Dynamics AX (discontinued)
    Feature
    Infor CloudSuite ERP
    6.0
    25 Ratings
    23% below category average
    Microsoft Dynamics AX (discontinued)
    7.0
    13 Ratings
    8% below category average
    API for custom integration6.423 Ratings5.013 Ratings
    Plug-ins5.723 Ratings8.912 Ratings
    Security
    Comparison of Security features of Infor CloudSuite ERP and Microsoft Dynamics AX (discontinued)
    Feature
    Infor CloudSuite ERP
    8.2
    27 Ratings
    3% below category average
    Microsoft Dynamics AX (discontinued)
    6.0
    14 Ratings
    34% below category average
    Single sign-on capability8.824 Ratings5.013 Ratings
    Role-based user permissions7.626 Ratings7.014 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Infor CloudSuite ERP and Microsoft Dynamics AX (discontinued)
    Feature
    Infor CloudSuite ERP
    7.3
    32 Ratings
    3% below category average
    Microsoft Dynamics AX (discontinued)
    8.3
    14 Ratings
    10% above category average
    Dashboards7.925 Ratings9.012 Ratings
    Standard reports7.430 Ratings7.014 Ratings
    Custom reports6.530 Ratings9.014 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Infor CloudSuite ERP and Microsoft Dynamics AX (discontinued)
    Feature
    Infor CloudSuite ERP
    6.2
    30 Ratings
    22% below category average
    Microsoft Dynamics AX (discontinued)
    8.2
    15 Ratings
    6% above category average
    Accounts payable7.627 Ratings7.015 Ratings
    Accounts receivable8.527 Ratings7.014 Ratings
    Global Financial Support4.917 Ratings8.06 Ratings
    Primary and Secondary Ledgers6.715 Ratings9.07 Ratings
    Journals and Reconciliations4.818 Ratings7.010 Ratings
    Configurable Accounting6.419 Ratings9.08 Ratings
    Standardized Processes7.122 Ratings8.99 Ratings
    Inventory Management
    Comparison of Inventory Management features of Infor CloudSuite ERP and Microsoft Dynamics AX (discontinued)
    Feature
    Infor CloudSuite ERP
    8.2
    25 Ratings
    3% above category average
    Microsoft Dynamics AX (discontinued)
    8.7
    13 Ratings
    9% above category average
    Inventory tracking7.924 Ratings8.013 Ratings
    Automatic reordering7.417 Ratings9.011 Ratings
    Location management8.123 Ratings9.011 Ratings
    Order Management
    Comparison of Order Management features of Infor CloudSuite ERP and Microsoft Dynamics AX (discontinued)
    Feature
    Infor CloudSuite ERP
    8.3
    26 Ratings
    4% above category average
    Microsoft Dynamics AX (discontinued)
    7.6
    13 Ratings
    4% below category average
    Pricing7.424 Ratings8.012 Ratings
    Order entry8.025 Ratings9.011 Ratings
    Credit card processing8.411 Ratings3.09 Ratings
    Cost of goods sold8.124 Ratings8.010 Ratings
    Order Orchestration8.414 Ratings9.05 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Infor CloudSuite ERP and Microsoft Dynamics AX (discontinued)
    Feature
    Infor CloudSuite ERP
    8.0
    21 Ratings
    5% above category average
    Microsoft Dynamics AX (discontinued)
    8.7
    10 Ratings
    14% above category average
    Billing Management6.417 Ratings8.99 Ratings
    Cash and Asset Management8.519 Ratings8.010 Ratings
    Travel & Expense Management8.08 Ratings8.97 Ratings
    Budgetary Control & Encumbrance Accounting4.914 Ratings8.97 Ratings
    Period Close8.518 Ratings8.07 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Infor CloudSuite ERP and Microsoft Dynamics AX (discontinued)
    Feature
    Infor CloudSuite ERP
    8.4
    6 Ratings
    10% above category average
    Microsoft Dynamics AX (discontinued)
    8.9
    7 Ratings
    16% above category average
    Budgeting and Forecasting7.35 Ratings9.06 Ratings
    Project Costing8.45 Ratings8.06 Ratings
    Cost Capture9.25 Ratings8.05 Ratings
    Capital Project Management8.02 Ratings9.05 Ratings
    Customer Contract Compliance9.01 Ratings9.03 Ratings
    Project Revenue Recognition9.02 Ratings8.95 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Infor CloudSuite ERP and Microsoft Dynamics AX (discontinued)
    Feature
    Infor CloudSuite ERP
    8.4
    10 Ratings
    17% above category average
    Microsoft Dynamics AX (discontinued)
    8.8
    5 Ratings
    21% above category average
    Project Planning and Scheduling8.09 Ratings8.95 Ratings
    Task Insight for Project Managers9.010 Ratings9.04 Ratings
    Project Mobile Functionality9.08 Ratings6.04 Ratings
    Definable Resource Pools8.08 Ratings9.04 Ratings
    Grants Management
    Comparison of Grants Management features of Infor CloudSuite ERP and Microsoft Dynamics AX (discontinued)
    Feature
    Infor CloudSuite ERP
    7.9
    7 Ratings
    6% above category average
    Microsoft Dynamics AX (discontinued)
    8.7
    4 Ratings
    15% above category average
    Award Lifecycle Management7.34 Ratings9.04 Ratings
    Procurement
    Comparison of Procurement features of Infor CloudSuite ERP and Microsoft Dynamics AX (discontinued)
    Feature
    Infor CloudSuite ERP
    8.1
    16 Ratings
    13% above category average
    Microsoft Dynamics AX (discontinued)
    8.7
    7 Ratings
    20% above category average
    Bids Analyzed and Compared6.19 Ratings9.05 Ratings
    Contract Authoring6.18 Ratings9.03 Ratings
    Contract Repository6.18 Ratings9.04 Ratings
    Requisitions-to-Purchase Orders Integrated8.014 Ratings8.05 Ratings
    Supplier Management7.614 Ratings8.06 Ratings
    Risk Management
    Comparison of Risk Management features of Infor CloudSuite ERP and Microsoft Dynamics AX (discontinued)
    Feature
    Infor CloudSuite ERP
    6.5
    9 Ratings
    4% below category average
    Microsoft Dynamics AX (discontinued)
    8.8
    2 Ratings
    26% above category average
    Risk Repository7.67 Ratings9.02 Ratings
    Control Management5.19 Ratings9.02 Ratings
    Control Efficiency Assessments5.08 Ratings9.02 Ratings
    Issue Detection3.28 Ratings9.02 Ratings
    Remediation and Certification5.18 Ratings9.02 Ratings
    Logistics
    Comparison of Logistics features of Infor CloudSuite ERP and Microsoft Dynamics AX (discontinued)
    Feature
    Infor CloudSuite ERP
    7.1
    15 Ratings
    1% above category average
    Microsoft Dynamics AX (discontinued)
    8.5
    6 Ratings
    19% above category average
    Transportation Planning and Optimization5.111 Ratings8.06 Ratings
    Transportation Execution Management5.110 Ratings8.05 Ratings
    Trade and Customs Management5.19 Ratings8.95 Ratings
    Fulfillment Management5.111 Ratings8.04 Ratings
    Warehouse Workforce Management6.710 Ratings10.05 Ratings
    Manufacturing
    Comparison of Manufacturing features of Infor CloudSuite ERP and Microsoft Dynamics AX (discontinued)
    Feature
    Infor CloudSuite ERP
    7.1
    18 Ratings
    5% below category average
    Microsoft Dynamics AX (discontinued)
    7.7
    6 Ratings
    3% above category average
    Production Process Design5.816 Ratings9.05 Ratings
    Production Management5.817 Ratings8.05 Ratings
    Configuration Management6.317 Ratings7.04 Ratings
    Work Execution5.813 Ratings8.05 Ratings
    Manufacturing Costs6.017 Ratings9.05 Ratings
    Supply Chain
    Comparison of Supply Chain features of Infor CloudSuite ERP and Microsoft Dynamics AX (discontinued)
    Feature
    Infor CloudSuite ERP
    8.2
    18 Ratings
    11% above category average
    Microsoft Dynamics AX (discontinued)
    9.2
    6 Ratings
    22% above category average
    Forecasting7.312 Ratings9.95 Ratings
    Inventory Planning8.418 Ratings9.05 Ratings
    Performance Monitoring8.414 Ratings9.04 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Infor CloudSuite ERP and Microsoft Dynamics AX (discontinued)
    Feature
    Infor CloudSuite ERP
    7.8
    12 Ratings
    5% above category average
    Microsoft Dynamics AX (discontinued)
    9.0
    3 Ratings
    20% above category average
    Proposal Management6.810 Ratings9.02 Ratings
    Product Master Data Management6.812 Ratings9.03 Ratings
    Best Alternatives
    Infor CloudSuite ERPMicrosoft Dynamics AX (discontinued)
    Small Businesses
    Zoho One
    Score9.2 out of 10
    Zoho One
    Score9.2 out of 10
    Medium-sized Companies
    Zoho One
    Score9.2 out of 10
    Zoho One
    Score9.2 out of 10
    Enterprises
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    SAP Cloud ERP (SAP S/4HANA Cloud)
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Infor CloudSuite ERPMicrosoft Dynamics AX (discontinued)
    Likelihood to Recommend
    7.1
    (38 ratings)
    8.0
    (19 ratings)
    Likelihood to Renew
    6.0
    (8 ratings)
    8.0
    (4 ratings)
    Usability
    7.3
    (23 ratings)
    8.0
    (3 ratings)
    Availability
    -
    (0 ratings)
    7.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    7.0
    (1 ratings)
    Support Rating
    5.0
    (7 ratings)
    8.0
    (3 ratings)
    In-Person Training
    -
    (0 ratings)
    9.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.3
    (2 ratings)
    User Testimonials
    Infor CloudSuite ERPMicrosoft Dynamics AX (discontinued)
    Likelihood to Recommend
    Infor
    We have had great success with inventory management and production planning/execution. Also, data and system integrity have been key to our overall solution satisfaction. We struggle when it comes to reporting and analytics. The base product leaves room for improvement as much of the core reporting is not easily configurable and lacks the ability to scale forcing us to build a reporting model outside the solution
    Incentivized
    Read full review
    Discontinued Products
    It integrates fully with the other Microsoft software we use daily, and this coordination speeds up our work and gives us the agility to run easily. For example, in a purchase inquiry, the customer, after submitting a request, identifies the teams that should work on the project, and if they need further review by other people, they are added to the process, and everything is managed seamlessly rather than the sales process. Get the result as fast as possible.
    Incentivized
    Read full review
    Pros
    Infor
    • Very stable product. Some of its weaknesses are also its strengths. The lack of web services seems to actually increase stability.
    • No software vendor in this space is perfect. Lawson does perform as advertised.
    • Again, a weakness of this (limited functionality) is a hidden strength as well. In software there is a complexity/feature tradeoff. Where Lawson lacks in features, it does give you a more simple setup for your organization.
    Incentivized
    Read full review
    Discontinued Products
    • Microsoft Dynamics AX's scalability to meet our regional office needs provide flexibility to the team's requirements.
    • Combined with Citrix Xenapp, the application offers seamless access for users on high latency unreliable network connection to the application.
    • Application maintenance and updates are easy which makes it possible for us to manage remotely considering the servers are located in a remote Asia site.
    Incentivized
    Read full review
    Cons
    Infor
    • Trying to locate forms that you haven't used before is not very user friendly
    • overall view and navigation is very old style and could use an update
    • Reports are built in and not very customizable, could also use an easy report reference guide.
    Incentivized
    Read full review
    Discontinued Products
    • MRP can be slow to adapt to changes in actual production or supply chain transactions.
    • Setting up number sequences seems a trivial matter, but these numbers ID transactions once they are in the ledger and are key--easy to miss this point in the implementation process.
    • Bank rec being easily automated and able to quickly plug into a bank back end to get data is not the best.
    • Payment processing can be 'clunky' based on checks, ACH, Wires...as some of these items are not triggered out of the box in AX, bur are easily added --talking ACH and Wires specifically.
    Incentivized
    Read full review
    Likelihood to Renew
    Infor
    The main problem with it is the support provided and the support available on the market. Both are limited. Plus, it is a nightmare from a connectivity point of view, which is obvious, since the off-the-shelf tools usually include built-in connectors to Oracle and SAP, specifically S-4Hana. Retrieving data is also not easy, and specifically, to get behind the logic of special reports without direct StreamServe knowledge, which is the rarest of all, is almost impossible
    Incentivized
    Read full review
    Discontinued Products
    Microsoft Dynamics continues to evolve by bringing more functionality to the customer. Also there are several independent software providers that offer a wide range of solutions for vertical markets.
    Incentivized
    Read full review
    Usability
    Infor
    Industry fit: Infor M3 is designed for specific industries, such as manufacturing, distribution, and food and beverage. If your organization operates in one of these industries, Infor M3 may be a good fit.Functionality: Consider the specific features and functionality that your organization requires from an ERP system, such as financial management, supply chain management, manufacturing, and sales and marketing. Review Infor M3's capabilities in these areas to determine if it meets your needs.
    Read full review
    Discontinued Products
    Overall the product does what we need it to do in order for us to function as a company. While there are some concerns over ongoing costs, the belief is, once we have it fully acclimated to our business the cost should settle into alignment with our original expectations. The new features that are consistently being added do add value to the product as they are usually customer request directed.
    Incentivized
    Read full review
    Reliability and Availability
    Infor
    No answers on this topic
    Discontinued Products
    Some integration and high volume ramping challenges, particularly with BizTalk and SQL Server, but getting sorted out. Outages over time appeared to be more dependent on integration complexity than AX MES.
    Read full review
    Performance
    Infor
    No answers on this topic
    Discontinued Products
    Some integration and high volume ramping challenges, particularly with BizTalk and SQL Server, but getting sorted out. Outages over time appeared to be more dependent on integration complexity than AX MES.
    Read full review
    Support Rating
    Infor
    The overall support of Inform M3 is simply the best! There isn't a single flaw that I can detect or think of about this software! I can't possibly express the greatness of the availability and all of the possibilities achieved. The ease of use and a lot of functionalities such as flexibility [allows in] configuration to add new functionalities fast.
    Incentivized
    Read full review
    Discontinued Products
    We use a 3rd-party Microsoft Partner for the system. They are responsive and very knowledgeable. While costs have been mentioned several times in this review they are very aware of costs and have developers who are more economical they use to help offset the level of work required to meet our changes and fix our issues.
    Incentivized
    Read full review
    In-Person Training
    Infor
    No answers on this topic
    Discontinued Products
    It took a lot of work, but Microsoft ultimately did a good job with in-person training, including being onsite in multiple global locations for extended periods.
    Read full review
    Online Training
    Infor
    No answers on this topic
    Discontinued Products
    Our solution deviated from a number of key out-of-the-box standards that were included in Online training. We just used that for introduction to the general functionality.
    Read full review
    Implementation Rating
    Infor
    No answers on this topic
    Discontinued Products
    Some rough spots, but ultimately worked out. The contract didn't appear to be structured to support the level of overlapping facility deployments required to meet timeline commitments. Merging cultures on the program was also challenging. Overall, not an easy implementation by any stretch. Everyone did the best they could.
    Read full review
    Alternatives Considered
    Infor
    One of the products I have used is an Oracle accounting product. I feel that Infor stands up well when comparing to the Oracle product especially for the accounting functions. In comparing it to Microsoft Dynamics I feel that Infor is easier to use in some accounting tasks. The one thing the Dynamics has going for it is the ease of use with other Microsoft Products.
    Incentivized
    Read full review
    Discontinued Products
    I was not part of the decision making process to select Microsoft Dynamics AX, however, I do know that an exhaustive search was done and many options were considered alongside Microsoft Dynamics AX and I feel that the right decision was made in choosing this solution.
    Incentivized
    Read full review
    Return on Investment
    Infor
    • Reduced period close processing by more than a day
    • Allowed the creation and adoption of shared services organization leading to improved performance and headcount allocations
    • Created more consistent business processes driving efficiency
    • Greatly improved security and reliability through cloud platform, granular security groups and SSO functionality
    • Improving customer experience through integrated customer and partner portals
    Incentivized
    Read full review
    Discontinued Products
    • With the robust built-in reporting we were able to drop an external reporting platform that costed about $40,000.
    • API integrations have saved manual entry and reduced having to hire 2-3 people to manage data.
    • Several administrators and developers are required for this which costs about 200-300 thousand in employee costs.
    Incentivized
    Read full review
    ScreenShots

    Infor CloudSuite ERP Screenshots

    Screenshot of a CloudSuite dashboard exampleScreenshot of a view of CloudSuite IndustrialScreenshot of a view of CloudSuite Distribution