TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Infor CloudSuite ERP

    Score7.2 out of 10
    N/AInfor CloudSuite ERP is the company's cloud-based ERP suite for medium to large global manufacturers, distributors, and after-sales service providers—delivering flexibility to manage mixed-mode and complex value chains.N/A

    Oracle CRM On Demand

    Score9.1 out of 10
    N/AThe basis of this offering is the Market2Lead product that Oracle acquired in 2010. It has now been fully integrated with Oracle's On Demand CRM product and is a full-featured marketing automation product with features from lead management and nurturing, to measuring marketing ROI.N/A
    Pricing
    Infor CloudSuite ERPOracle CRM On Demand
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Infor CloudSuite ERPOracle CRM On Demand
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Infor CloudSuite ERPOracle CRM On Demand
    Considered Both Products
    Infor
    No answer on this topic
    Oracle
    No answer on this topic
    Key User Insights
    Would buy again
    86%
    Would buy again
    18 Answers
    No answers on this topic
    Delivers good value for the price
    94%
    Delivers good value for the price
    17 Answers
    No answers on this topic
    Happy with the feature set
    90%
    Happy with the feature set
    19 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    90%
    Lived up to sales and marketing promises
    9 Answers
    No answers on this topic
    Implementation went as expected
    81%
    Implementation went as expected
    13 Answers
    No answers on this topic
    Features
    Infor CloudSuite ERPOracle CRM On Demand
    Payroll Management
    Comparison of Payroll Management features of Infor CloudSuite ERP and Oracle CRM On Demand
    Feature
    Infor CloudSuite ERP
    6.3
    6 Ratings
    17% below category average
    Oracle CRM On Demand
    -
    Ratings
    Pay calculation4.16 Ratings00 Ratings
    Benefit plan administration3.76 Ratings00 Ratings
    Direct deposit files6.96 Ratings00 Ratings
    Customization
    Comparison of Customization features of Infor CloudSuite ERP and Oracle CRM On Demand
    Feature
    Infor CloudSuite ERP
    6.0
    25 Ratings
    22% below category average
    Oracle CRM On Demand
    8.2
    24 Ratings
    7% above category average
    API for custom integration6.423 Ratings9.023 Ratings
    Plug-ins5.723 Ratings00 Ratings
    Custom fields00 Ratings9.024 Ratings
    Custom objects00 Ratings9.024 Ratings
    Scripting environment00 Ratings5.820 Ratings
    Security
    Comparison of Security features of Infor CloudSuite ERP and Oracle CRM On Demand
    Feature
    Infor CloudSuite ERP
    8.2
    27 Ratings
    2% below category average
    Oracle CRM On Demand
    9.5
    25 Ratings
    12% above category average
    Single sign-on capability8.824 Ratings10.022 Ratings
    Role-based user permissions7.626 Ratings9.025 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Infor CloudSuite ERP and Oracle CRM On Demand
    Feature
    Infor CloudSuite ERP
    7.3
    32 Ratings
    3% below category average
    Oracle CRM On Demand
    -
    Ratings
    Dashboards7.925 Ratings00 Ratings
    Standard reports7.430 Ratings00 Ratings
    Custom reports6.530 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Infor CloudSuite ERP and Oracle CRM On Demand
    Feature
    Infor CloudSuite ERP
    6.2
    30 Ratings
    22% below category average
    Oracle CRM On Demand
    -
    Ratings
    Accounts payable7.627 Ratings00 Ratings
    Accounts receivable8.527 Ratings00 Ratings
    Global Financial Support5.017 Ratings00 Ratings
    Primary and Secondary Ledgers6.715 Ratings00 Ratings
    Journals and Reconciliations4.818 Ratings00 Ratings
    Configurable Accounting6.419 Ratings00 Ratings
    Standardized Processes7.122 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of Infor CloudSuite ERP and Oracle CRM On Demand
    Feature
    Infor CloudSuite ERP
    8.2
    25 Ratings
    3% above category average
    Oracle CRM On Demand
    -
    Ratings
    Inventory tracking7.924 Ratings00 Ratings
    Automatic reordering7.417 Ratings00 Ratings
    Location management8.123 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of Infor CloudSuite ERP and Oracle CRM On Demand
    Feature
    Infor CloudSuite ERP
    8.3
    26 Ratings
    5% above category average
    Oracle CRM On Demand
    -
    Ratings
    Pricing7.424 Ratings00 Ratings
    Order entry8.025 Ratings00 Ratings
    Credit card processing8.411 Ratings00 Ratings
    Cost of goods sold8.124 Ratings00 Ratings
    Order Orchestration8.414 Ratings00 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Infor CloudSuite ERP and Oracle CRM On Demand
    Feature
    Infor CloudSuite ERP
    8.0
    21 Ratings
    6% above category average
    Oracle CRM On Demand
    -
    Ratings
    Billing Management6.417 Ratings00 Ratings
    Cash and Asset Management8.519 Ratings00 Ratings
    Travel & Expense Management8.08 Ratings00 Ratings
    Budgetary Control & Encumbrance Accounting4.914 Ratings00 Ratings
    Period Close8.518 Ratings00 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Infor CloudSuite ERP and Oracle CRM On Demand
    Feature
    Infor CloudSuite ERP
    8.4
    6 Ratings
    10% above category average
    Oracle CRM On Demand
    -
    Ratings
    Budgeting and Forecasting7.35 Ratings00 Ratings
    Project Costing8.45 Ratings00 Ratings
    Cost Capture9.25 Ratings00 Ratings
    Capital Project Management8.02 Ratings00 Ratings
    Customer Contract Compliance9.01 Ratings00 Ratings
    Project Revenue Recognition9.02 Ratings00 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Infor CloudSuite ERP and Oracle CRM On Demand
    Feature
    Infor CloudSuite ERP
    8.4
    10 Ratings
    17% above category average
    Oracle CRM On Demand
    -
    Ratings
    Project Planning and Scheduling8.09 Ratings00 Ratings
    Task Insight for Project Managers9.010 Ratings00 Ratings
    Project Mobile Functionality9.08 Ratings00 Ratings
    Definable Resource Pools8.08 Ratings00 Ratings
    Grants Management
    Comparison of Grants Management features of Infor CloudSuite ERP and Oracle CRM On Demand
    Feature
    Infor CloudSuite ERP
    7.9
    7 Ratings
    6% above category average
    Oracle CRM On Demand
    -
    Ratings
    Award Lifecycle Management7.34 Ratings00 Ratings
    Procurement
    Comparison of Procurement features of Infor CloudSuite ERP and Oracle CRM On Demand
    Feature
    Infor CloudSuite ERP
    8.1
    16 Ratings
    13% above category average
    Oracle CRM On Demand
    -
    Ratings
    Bids Analyzed and Compared6.19 Ratings00 Ratings
    Contract Authoring6.18 Ratings00 Ratings
    Contract Repository6.18 Ratings00 Ratings
    Requisitions-to-Purchase Orders Integrated8.014 Ratings00 Ratings
    Supplier Management7.614 Ratings00 Ratings
    Risk Management
    Comparison of Risk Management features of Infor CloudSuite ERP and Oracle CRM On Demand
    Feature
    Infor CloudSuite ERP
    6.5
    9 Ratings
    4% below category average
    Oracle CRM On Demand
    -
    Ratings
    Risk Repository7.67 Ratings00 Ratings
    Control Management5.19 Ratings00 Ratings
    Control Efficiency Assessments5.08 Ratings00 Ratings
    Issue Detection3.28 Ratings00 Ratings
    Remediation and Certification5.18 Ratings00 Ratings
    Logistics
    Comparison of Logistics features of Infor CloudSuite ERP and Oracle CRM On Demand
    Feature
    Infor CloudSuite ERP
    7.1
    15 Ratings
    1% above category average
    Oracle CRM On Demand
    -
    Ratings
    Transportation Planning and Optimization5.111 Ratings00 Ratings
    Transportation Execution Management5.110 Ratings00 Ratings
    Trade and Customs Management5.19 Ratings00 Ratings
    Fulfillment Management5.111 Ratings00 Ratings
    Warehouse Workforce Management6.710 Ratings00 Ratings
    Manufacturing
    Comparison of Manufacturing features of Infor CloudSuite ERP and Oracle CRM On Demand
    Feature
    Infor CloudSuite ERP
    7.1
    18 Ratings
    5% below category average
    Oracle CRM On Demand
    -
    Ratings
    Production Process Design5.816 Ratings00 Ratings
    Production Management5.817 Ratings00 Ratings
    Configuration Management6.217 Ratings00 Ratings
    Work Execution5.813 Ratings00 Ratings
    Manufacturing Costs6.017 Ratings00 Ratings
    Supply Chain
    Comparison of Supply Chain features of Infor CloudSuite ERP and Oracle CRM On Demand
    Feature
    Infor CloudSuite ERP
    8.2
    18 Ratings
    11% above category average
    Oracle CRM On Demand
    -
    Ratings
    Forecasting7.312 Ratings00 Ratings
    Inventory Planning8.418 Ratings00 Ratings
    Performance Monitoring8.514 Ratings00 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Infor CloudSuite ERP and Oracle CRM On Demand
    Feature
    Infor CloudSuite ERP
    7.8
    12 Ratings
    6% above category average
    Oracle CRM On Demand
    -
    Ratings
    Proposal Management6.810 Ratings00 Ratings
    Product Master Data Management6.812 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Infor CloudSuite ERP and Oracle CRM On Demand
    Feature
    Infor CloudSuite ERP
    -
    Ratings
    Oracle CRM On Demand
    8.9
    25 Ratings
    13% above category average
    Customer data management / contact management00 Ratings8.025 Ratings
    Workflow management00 Ratings9.024 Ratings
    Territory management00 Ratings8.024 Ratings
    Opportunity management00 Ratings8.025 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings9.022 Ratings
    Contract management00 Ratings9.024 Ratings
    Quote & order management00 Ratings10.023 Ratings
    Interaction tracking00 Ratings9.024 Ratings
    Channel / partner relationship management00 Ratings10.023 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Infor CloudSuite ERP and Oracle CRM On Demand
    Feature
    Infor CloudSuite ERP
    -
    Ratings
    Oracle CRM On Demand
    9.7
    24 Ratings
    23% above category average
    Case management00 Ratings10.024 Ratings
    Call center management00 Ratings10.023 Ratings
    Help desk management00 Ratings9.024 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Infor CloudSuite ERP and Oracle CRM On Demand
    Feature
    Infor CloudSuite ERP
    -
    Ratings
    Oracle CRM On Demand
    8.5
    24 Ratings
    9% above category average
    Lead management00 Ratings8.024 Ratings
    Email marketing00 Ratings9.022 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Infor CloudSuite ERP and Oracle CRM On Demand
    Feature
    Infor CloudSuite ERP
    -
    Ratings
    Oracle CRM On Demand
    9.0
    24 Ratings
    16% above category average
    Task management00 Ratings9.023 Ratings
    Billing and invoicing management00 Ratings9.022 Ratings
    Reporting00 Ratings9.023 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Infor CloudSuite ERP and Oracle CRM On Demand
    Feature
    Infor CloudSuite ERP
    -
    Ratings
    Oracle CRM On Demand
    8.5
    24 Ratings
    11% above category average
    Forecasting00 Ratings10.024 Ratings
    Pipeline visualization00 Ratings6.623 Ratings
    Customizable reports00 Ratings9.024 Ratings
    Social CRM
    Comparison of Social CRM features of Infor CloudSuite ERP and Oracle CRM On Demand
    Feature
    Infor CloudSuite ERP
    -
    Ratings
    Oracle CRM On Demand
    9.0
    18 Ratings
    18% above category average
    Social data00 Ratings9.018 Ratings
    Social engagement00 Ratings9.018 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Infor CloudSuite ERP and Oracle CRM On Demand
    Feature
    Infor CloudSuite ERP
    -
    Ratings
    Oracle CRM On Demand
    9.0
    22 Ratings
    18% above category average
    Marketing automation00 Ratings9.022 Ratings
    Compensation management00 Ratings9.020 Ratings
    Platform
    Comparison of Platform features of Infor CloudSuite ERP and Oracle CRM On Demand
    Feature
    Infor CloudSuite ERP
    -
    Ratings
    Oracle CRM On Demand
    9.0
    18 Ratings
    17% above category average
    Mobile access00 Ratings9.018 Ratings
    Best Alternatives
    Infor CloudSuite ERPOracle CRM On Demand
    Small Businesses
    Zoho One
    Score9.1 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Zoho One
    Score9.1 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Infor CloudSuite ERPOracle CRM On Demand
    Likelihood to Recommend
    7.1
    (38 ratings)
    10.0
    (26 ratings)
    Likelihood to Renew
    5.9
    (8 ratings)
    -
    (0 ratings)
    Usability
    7.3
    (23 ratings)
    9.0
    (2 ratings)
    Support Rating
    5.0
    (7 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Infor CloudSuite ERPOracle CRM On Demand
    Likelihood to Recommend
    Infor
    We have had great success with inventory management and production planning/execution. Also, data and system integrity have been key to our overall solution satisfaction. We struggle when it comes to reporting and analytics. The base product leaves room for improvement as much of the core reporting is not easily configurable and lacks the ability to scale forcing us to build a reporting model outside the solution
    Incentivized
    Read full review
    Oracle
    I think it is well suited for organizations which are large with a lot of users so as to be able to minimize the cost of operations. Also, the organization which interacts mostly with customers can use Oracle CRM on demand.
    Incentivized
    Read full review
    Pros
    Infor
    • Very stable product. Some of its weaknesses are also its strengths. The lack of web services seems to actually increase stability.
    • No software vendor in this space is perfect. Lawson does perform as advertised.
    • Again, a weakness of this (limited functionality) is a hidden strength as well. In software there is a complexity/feature tradeoff. Where Lawson lacks in features, it does give you a more simple setup for your organization.
    Incentivized
    Read full review
    Oracle
    • Several of our members were not familiar with various IT functions within CRM prior to working with it and so they were able to develop a working knowledge of IT pretty quickly afterwards.
    • It has a familiar feel to it as it allows users to work the data into a spreadsheet type layout with pivot tables and graphs and so it is quick to adopt.
    • Customization is great with a working knowledge of HTML, which isn't too hard to learn. You can really adapt CRM to any needs stylistically or content wise.
    Incentivized
    Read full review
    Cons
    Infor
    • Trying to locate forms that you haven't used before is not very user friendly
    • overall view and navigation is very old style and could use an update
    • Reports are built in and not very customizable, could also use an easy report reference guide.
    Incentivized
    Read full review
    Oracle
    • The ability to schedule and push out reports is missing from this system. If we want to mass deliver a report on a schedule, we must run it, export it and email it out to the group, or purchase a 3rd party system.
    • The ability to trigger workflow events on a schedule is missing this system. Currently, there has to be a trigger initiated by a user and we have situations where we'd like to be able to schedule a work flow routine to go out and check from specific situations and then trigger an action. We'd also like to be able to trigger workflow actions on one object based on something in another object and this capability is very limited.
    Incentivized
    Read full review
    Likelihood to Renew
    Infor
    The main problem with it is the support provided and the support available on the market. Both are limited. Plus, it is a nightmare from a connectivity point of view, which is obvious, since the off-the-shelf tools usually include built-in connectors to Oracle and SAP, specifically S-4Hana. Retrieving data is also not easy, and specifically, to get behind the logic of special reports without direct StreamServe knowledge, which is the rarest of all, is almost impossible
    Incentivized
    Read full review
    Oracle
    Because am using oracle last 3 years and it’s great
    Read full review
    Usability
    Infor
    Industry fit: Infor M3 is designed for specific industries, such as manufacturing, distribution, and food and beverage. If your organization operates in one of these industries, Infor M3 may be a good fit.Functionality: Consider the specific features and functionality that your organization requires from an ERP system, such as financial management, supply chain management, manufacturing, and sales and marketing. Review Infor M3's capabilities in these areas to determine if it meets your needs.
    Read full review
    Oracle
    Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
    Incentivized
    Read full review
    Support Rating
    Infor
    The overall support of Inform M3 is simply the best! There isn't a single flaw that I can detect or think of about this software! I can't possibly express the greatness of the availability and all of the possibilities achieved. The ease of use and a lot of functionalities such as flexibility [allows in] configuration to add new functionalities fast.
    Incentivized
    Read full review
    Oracle
    As am using oracle very much satisfy.
    Read full review
    Implementation Rating
    Infor
    No answers on this topic
    Oracle
    With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
    Incentivized
    Read full review
    Alternatives Considered
    Infor
    One of the products I have used is an Oracle accounting product. I feel that Infor stands up well when comparing to the Oracle product especially for the accounting functions. In comparing it to Microsoft Dynamics I feel that Infor is easier to use in some accounting tasks. The one thing the Dynamics has going for it is the ease of use with other Microsoft Products.
    Incentivized
    Read full review
    Oracle
    MS Dynamics was easy to integrate to MS Power BI. This BI and reporting aspect is a clear strong point for Microsoft. MS solutions seem easier to integrate and learn, but this depends on the IT landscape and the complexity of integrations in a respective company.
    Incentivized
    Read full review
    Return on Investment
    Infor
    • Reduced period close processing by more than a day
    • Allowed the creation and adoption of shared services organization leading to improved performance and headcount allocations
    • Created more consistent business processes driving efficiency
    • Greatly improved security and reliability through cloud platform, granular security groups and SSO functionality
    • Improving customer experience through integrated customer and partner portals
    Incentivized
    Read full review
    Oracle
    • This software can display in real-time when an order is submitted, received, fulfilled, and shipped out. We are able to know within the week of what new orders came in and how effective we are being from targeting specific regions of the nation.
    Incentivized
    Read full review
    ScreenShots

    Infor CloudSuite ERP Screenshots

    Screenshot of a CloudSuite dashboard exampleScreenshot of a view of CloudSuite IndustrialScreenshot of a view of CloudSuite Distribution