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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Infor CRM

    Score6 out of 10
    N/AInfor CRM delivers tools for individuals, teams, and companies focused on increasing sales performance and the insights to optimize sales, marketing, and service strategy and execution. Infor CRM provides sales teams with rich customer information from interactions and transactions across the business and accommodates the modern flexible workforce with multiple access methods. Robust process automation capabilities enable efficiencies and the application of best practices across sales…N/A

    Slate for Admissions

    Score7 out of 10
    N/ASlate is a platform for admissions and enrollment management, student success, and alumni/advancement, from Technolutions in New Haven. Designed and developed exclusively for higher education, Slate by Technolutions supports the student and donor lifecycle, and provides a unified interface to CRM, outreach and communications, travel management, online applications, online reading, student success and retention, and alumni and donor engagement.N/A
    Pricing
    Infor CRMSlate for Admissions
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Infor CRMSlate for Admissions
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Infor CRMSlate for Admissions
    Considered Both Products
    Infor
    No answer on this topic
    Technolutions
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    6 Answers
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    80%
    Implementation went as expected
    4 Answers
    Features
    Infor CRMSlate for Admissions
    Sales Force Automation
    Comparison of Sales Force Automation features of Infor CRM and Slate for Admissions
    Feature
    Infor CRM
    7.8
    9 Ratings
    0% below category average
    Slate for Admissions
    -
    Ratings
    Customer data management / contact management8.48 Ratings00 Ratings
    Workflow management10.07 Ratings00 Ratings
    Territory management5.46 Ratings00 Ratings
    Opportunity management8.46 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)5.48 Ratings00 Ratings
    Contract management5.74 Ratings00 Ratings
    Quote & order management7.34 Ratings00 Ratings
    Interaction tracking10.08 Ratings00 Ratings
    Channel / partner relationship management10.08 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Infor CRM and Slate for Admissions
    Feature
    Infor CRM
    8.3
    4 Ratings
    8% above category average
    Slate for Admissions
    -
    Ratings
    Case management10.03 Ratings00 Ratings
    Call center management5.03 Ratings00 Ratings
    Help desk management10.03 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Infor CRM and Slate for Admissions
    Feature
    Infor CRM
    2.5
    8 Ratings
    102% below category average
    Slate for Admissions
    -
    Ratings
    Lead management3.97 Ratings00 Ratings
    Email marketing1.06 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Infor CRM and Slate for Admissions
    Feature
    Infor CRM
    4.2
    7 Ratings
    59% below category average
    Slate for Admissions
    -
    Ratings
    Task management7.17 Ratings00 Ratings
    Billing and invoicing management3.61 Ratings00 Ratings
    Reporting2.15 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Infor CRM and Slate for Admissions
    Feature
    Infor CRM
    4.2
    8 Ratings
    58% below category average
    Slate for Admissions
    -
    Ratings
    Forecasting3.64 Ratings00 Ratings
    Pipeline visualization7.05 Ratings00 Ratings
    Customizable reports2.18 Ratings00 Ratings
    Customization
    Comparison of Customization features of Infor CRM and Slate for Admissions
    Feature
    Infor CRM
    8.6
    9 Ratings
    12% above category average
    Slate for Admissions
    -
    Ratings
    Custom fields10.09 Ratings00 Ratings
    Custom objects7.07 Ratings00 Ratings
    Scripting environment7.24 Ratings00 Ratings
    API for custom integration10.06 Ratings00 Ratings
    Security
    Comparison of Security features of Infor CRM and Slate for Admissions
    Feature
    Infor CRM
    10.0
    8 Ratings
    17% above category average
    Slate for Admissions
    -
    Ratings
    Single sign-on capability10.06 Ratings00 Ratings
    Role-based user permissions10.06 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Infor CRM and Slate for Admissions
    Feature
    Infor CRM
    3.5
    2 Ratings
    73% below category average
    Slate for Admissions
    -
    Ratings
    Social data4.02 Ratings00 Ratings
    Social engagement3.02 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Infor CRM and Slate for Admissions
    Feature
    Infor CRM
    2.9
    4 Ratings
    89% below category average
    Slate for Admissions
    -
    Ratings
    Marketing automation3.04 Ratings00 Ratings
    Compensation management2.71 Ratings00 Ratings
    Platform
    Comparison of Platform features of Infor CRM and Slate for Admissions
    Feature
    Infor CRM
    5.0
    4 Ratings
    42% below category average
    Slate for Admissions
    -
    Ratings
    Mobile access5.04 Ratings00 Ratings
    Best Alternatives
    Infor CRMSlate for Admissions
    Small Businesses
    Salesflare
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    No answers on this topic
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Infor CRMSlate for Admissions
    Likelihood to Recommend
    9.0
    (17 ratings)
    10.0
    (9 ratings)
    Likelihood to Renew
    9.0
    (8 ratings)
    -
    (0 ratings)
    Usability
    7.8
    (4 ratings)
    7.2
    (2 ratings)
    Availability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (1 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Infor CRMSlate for Admissions
    Likelihood to Recommend
    Infor
    If you have a mobile workforce, it likely wouldn't be as appropriate (keep in mind we're using the desktop client, and have very limited experience with the web app). It is well suited if your business needs lots of custom processes- find a good vendor. We utilize SimpleSoft out of Ohio, and they have been excellent. Key question: think about where your business is going to be in 5-10 years, and will this CRM solution be able to grow with us?
    Incentivized
    Read full review
    Technolutions
    I would recommend Slate, by Technolutions for any higher education institution, big or small. Though there is a higher cost associated with Slate than most other options, it's well worth the price. The level of detail that you're able to gather, maintain, and query on within your student data is far beyond anything I've experienced with other systems. These insights help you pinpoint areas for action and improvement so that you can pivot when necessary, helping you reach your enrollment goals quicker and more efficiently.
    Incentivized
    Read full review
    Pros
    Infor
    • Saleslogix functionality can be managed to a very granular level for each individual using it. Within the users profile you can restrict access to modules, remove write permission, remove export privileges, etc.
    • Saleslogix has one of the best sync engines I have ever seen. If you allow your outside sales reps to have their own database, they can modify customer record while off line and when they do have internet access they can sync changes in both directions. This functionality works great when you have inside and outside sales staff covering the same territory.
    • Saleslogix can be customized using Visual Basic Code syntax. This is a positive aspect as well as a negative. Our existing Saleslogix is so customized that if we were to upgrade to 8.0 it would cost us over $20k to redo some of the customizations. Upgrades are frequently incompatible with customizations.
    Read full review
    Technolutions
    • Managing contacts.
    • Smart communications (drip email campaigns).
    • Real-time data management.
    • End-to-end control of product (or instance of).
    • Allows for easy to implement segmentation via smart rules and queries (data sets).
    Incentivized
    Read full review
    Cons
    Infor
    • InforCRM has made dramatic improvements in the web client though in some cases it has been painfully slow to get the most needed things updated. An example is the slow speed of the web client. The newest update is supposed to fix this.
    • The web client does not autosave, so users have to remember to hit the 'save' button at each screen. This is the biggest complaint of users going from the desktop client to the web client.
    • I personally would like to see data panes (account, contact, etc.) with the capability to set up a different view for each team and/or security level that would access the data.
    Incentivized
    Read full review
    Technolutions
    • Being able to have students register at an event without needing a wifi network
    • Easier way to update records for individuals who move to a different organization
    • Being able to start an application first without needing to immediately set up a user name and password.
    Incentivized
    Read full review
    Likelihood to Renew
    Infor
    Because we've already made the investment in the original on-premise version, the cost per user is relatively low. The product has grown with us and we can now choose a LAN or Web client version and host the site internally, giving us total control of our data. The iPhone and iPad versions allow the sales team quick access in the field and the voice-to-text option is quite handy. SalesLogix doesn't require that our technology stack be constantly up to date which again, keeps our cost down. They are always making enhancements to the product and we can choose to update/upgrade when those enhancements appeal to us enough to justify adding the service pack.
    Read full review
    Technolutions
    No answers on this topic
    Usability
    Infor
    It can be a bit slow at times. Its that refresh don't always need to refresh slowing down the user.
    Incentivized
    Read full review
    Technolutions
    It's incredibly usable and easy to figure out. It's modern and does exactly what we need for it to do
    Incentivized
    Read full review
    Support Rating
    Infor
    We utilize the support of a local-ish vendor. SimpleSoft is their name. they are great, and very responsive
    Incentivized
    Read full review
    Technolutions
    While I do wish they had actual representatives that we able to come to you for trainings for implementation and new users, I understand that a big draw is the money that is saved by instead investing in knowledgebase, which is it's online tutorials for different functions of Slate.
    Incentivized
    Read full review
    Alternatives Considered
    Infor
    We selected INFOR CRM over Salesforce simply because it was affordable and didn't have so many 'bells & whistles' that Salesforce has that we were not using. We didn't realize that the compatibility with upgrades were going to be such an issue.
    Incentivized
    Read full review
    Technolutions
    We had been on Recruitment Plus- it has been sunsetted, so we were forced to move. I also looked at Fire Engine Red. Slate seemed far and away the most robust CRM/Admissions solution.
    Incentivized
    Read full review
    Return on Investment
    Infor
    • It's a CRM, so using a CRM as opposed to not using one is typically a step in the right direction.
    • Slightly lower TCO than other CRMs.
    • Complete end-to-end workflows allow you to quantify and analyze every step in the business process, leading to improved efficiency.
    Incentivized
    Read full review
    Technolutions
    • We aren't really a business, per se, but a nonprofit university. However, Slate[, by Technolutions] does allow us to easily sort applications into categories for different departments to review. And it provides a clear trail of who is looking at various documents when--and how long it takes to process them.
    Read full review
    ScreenShots

    Infor CRM Screenshots

    Screenshot of Infor CRM (Lead Detail)Screenshot of Infor CRM (Account Detail)Screenshot of Infor CRM (Mobile)