Infor Learning Management (LMS) vs. Saba Cloud (legacy)

We have enjoyed how easy it is to get training to employees, both onsite and off, as it is a cloud based solution. We previously had a myriad of applications to try and deliver, track, and report on trainings. Infor Learning Management allows for a quick look at where we are at within our business as well as an in depth dive of each users certification process. Our only request is the cloud platform be more accessible for data mining. With our current BI offerings we bring most of the data on premises and this involves a few hoops currently.

Incentivized

Our organization uses Saba Cloud primarily to manage all types of learning systems or staff training empirically. In addition, it provides us with a quick test-based follow-up to the trainees. We use Saba Cloud to train our clientele in a professional manner with respect to our worldwide online service. With this tool we are able to enhance the customer experience with the organization. Similarly, our organization uses Saba Cloud to monitor the performance and effectiveness of our employees and customers after having access to all the information provided by the application to subsequently make learning and development reports.

Incentivized

• Training and course reminders for employees.
• External systems are easily integrated.
• Content creation is a simple process that can result in high-quality content. Learners may swiftly review the author's high-quality information and expand their knowledge.
• Progress tracking.
• Rich and customizable reports generation.

Incentivized

• Skills Management - Saba has allowed us to set specific expectations for employees based upon their role, and this has clarified the skill requirements for employees.
• Goal Management - With Saba, managers can easily create goals aligned up to senior leadership, and then work with their direct reports to create supporting goals.
• Learning Management - Using Saba's built-in Smart Lists, assigning compliance training is a simple process that used to be a challenge in our former LMS.

Incentivized

• It currently doesn't support offline content reading on Mobile. This support would be really helpful to read while offline.
• If one liked to purchase some training material or content built-in shopping cart is missing.

Incentivized

• Saba continues to improve their reporting and analytics. While it is much improved over previous versions, it can be improved.
• Release Notes for system updates need to be delivered to admins farther in advance of the update in order to prepare properly.

I am giving 8 instead of 10 because we need to implement some new features in the system and this is a long process to accomplish. If it was easier and shorter, I would give a 10. Also, lately we are facing some technical issues which impacted some users experience, but Certpoint is working hard to catch up on this.

Typically customers that acquire a Saba solution rarely move away. There are reasons and "legends" behind this. The investment is significant. Time and money are required to make the engine go smoothly. But once it runs at full capacity, it doesn't stop! Professional Services are extremely competent and able to close implementation gaps quickly.

As someone who creates classes and is also a learning administrator in the system, I have run into some issues with the system's capabilities for my needs. I am not a fan of having to use Adobe Captivate to download a PowerPoint presentation into the system, as my training sessions are much more than a glorified PowerPoint. Our organization has yet to turn on Saba Meetings, which may help with these limitations.

The support for Infor Learning Management was quite prompt and were able to resolve the issues within the SLA

Incentivized

For the times that we have used the support provided by Saba, it has been a very pleasurable experience for our department. Part of our package with Saba includes a specified number of hours of "training" time with Saba. During these meetings, we have shared our desires of the product and the support personnel have either shown us how to accomplish our task or they have taken our requests to their developers to look at future enhancements. Overall, very pleased with the support.

Was not involved with integration.

Incentivized

Infor Learning Management was selected because the organization owned other Lawson/Infor products and we were concerned about the integration. Ease of integration was a primary selection criteria. The price was also better given the products we already owned.

Incentivized

We had extensive reviews with a plan of what we needed and must have out of the system, including custom learning paths and tracking inside our HRIS system to grant permissions and positions based on completed learning certifications and courses. We weighed each option and chose based on the one that met the most of the must-haves.

• We have alleviated work load on persons monitoring and tracking trainings
• We have been able to deliver trainings to remote areas previously not available
• We have been able to reduce the need for physical trainers covering the same topic, live and in person.
• We have been able to standardize the data being taught to our employees
• We have reduced head count based on the ability to track and manage trainings.

Incentivized

• This may seem small but with 90% of our workforce not at our main facility just the fact that since July 1, 2021, we have had over 18,956 compliance-related training completed by our staff. Do the math the ROI is wonderful.

Incentivized