Informatica Cloud Data Integration vs. Informatica Intelligent Data Management Cloud vs. SPS Commerce

We use it a lot for importing data. We transform the incoming data to match the formatting of our CRM. We also match on existing records to avoid creating duplicates. Informatica handles all of this exceptionally well. Our users are system administrators. The tool is not well-suited for users who do not have a technical background

Incentivized

Informatica Cloud is a great tool for use when data must be formatted consistently. Once configured, it is very robust and reliable. It is also well-suited for an organization without a robust IT staff to maintain a full server infrastructure. It offers a cost-effective approach to high-quality data integration for even the largest organizations. Organizations without staff experienced in data analytics may find it challenging to take advantage of the more complex results of this tool.

Incentivized

When you find yourself growing and finding success faster than you can keep up with, SPS Commerce will save your life and your reputation. The services they offer are easy to understand, they are available with suggestions and ideas for better ways, personalization is available to best suit your needs or the needs of your customers so that you can really shine and relieve the worries that come with growing pains. SPS also helps to keep information accurate with less human touching to cause errors.

Incentivized

• Data synchronisation
• Data replication
• Data integration

• Once the secure connection is established it’s quite easy to operate and create new jobs. The controls are simple, and we appreciate the fact there are not a lot of complex fine-tunings required. Navigation is also easy, and we enjoy the ability to open multiple tabs in the browser to work on multiple projects.
• The monitoring functionality works well to help track the progress of the jobs, again, without too much complication. In a fast dev environment, speed is essential and we quickly seeing the status/progress of jobs as well as any errors if the jobs fail helps us maintain speed.
• The web interface is a lot easier to interact with than the client/on-prem version. Putting much of the heavy lifting of interacting with the tool onto the shoulders of the browser makes it easier to keep multiple sessions open and get in/out quickly without having to VPN into the office.

Incentivized

• We can easily create and send order confirmations.
• We respond to the corresponding receiving departments with timely and accurate ASN's.
• Once the order has shipped, customer service utilizes the invoicing function.

Incentivized

• There is a moderately steep learning curve
• Has some idiosyncrasies
• Can be finicky with date formats

Incentivized

• The User Interface can be a bit difficult to get in initial stages.
• Error messages are hard to understand which sometimes takes a lot of time for the resolution
• Cannot Implement complex SQL queries which should be fixed in future release.

Incentivized

• We have quite a few people here who use this portal, and we have it set up to receive an email when an order is available to print. As of now, you can only add a few recipients to receive those emails; it limits you.
• Invoicing is challenging at times as you have to remember to go in and invoice. If you forgot, it is hard to find the order to invoice, as it seems to disappear.
• We still haven't figured out how to have some of the invoicing features auto-populate, so there isn't so much to fill out. I wish some of those features were easier to use, or find if you have them.

Incentivized

If I can drop it, I will this year. We gave it a decent try for over 4 years and it has gotten worse with each added connection.

There is a learning curve with Informatica. It is not always intuitive to use. It is best suited for technical users such as system administrators

Incentivized

I've never had trouble getting into contact with Informatica's support for technical help. I give it a nine because it does pretty well for mid to enterprise-scale workflows.

Incentivized

Phone support is generally very good and you can get a person on the phone within a few minutes. Their emailed customer support however is very poor and often goes several days or longer before receiving a response, if ever at all

Incentivized

It is really easy to comply and understand its features.

First, the wizard is easy to use making the learning curve for simple ETL tasks nice. Second, since Informatica is mature there are a good variety of connectors available. Finally, we have driven some fairly complex ETL solutions using only the cloud.

Incentivized

In my opinion, SPS Commerce is the bottom out of all three provided here. I think, essentially, if you are looking to be hands off and only oboard on setup and don't plan on growing your business and want to not understand anything about EDI and how it affects your company, SPS Commerce is a fine choice. Just if you want to do anything beyond that, I believe you are going to have the worst time.

• Really greatest than any other conventional application.

• Cut costs on the number of staff we need for data import.
• Cut costs for automation that can be done for data that no longer has to be manually imported.
• We've saved countless dollars by eliminating duplicates in our system with this tool.

Incentivized

• I enrolled in a product I ended up not using because the vendor that required it ended our working relationship and SPS refused to offer a refund. After I canceled it, they continued to charge our account for three more months of service.
• The interface is simple and easy to understand and use, so it saved time when preparing shipments.

Incentivized