The Infrascale Platform is the flagship cloud storage, data protection, and disaster recovery platform from the California based company, Infrascale.
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Veeam Data Cloud for Microsoft 365
Score 8.7 out of 10
Mid-Size Companies (51-1,000 employees)
Veeam Data Cloud for Microsoft 365 is a BaaS (Backup as a Service) solution used to back up and restore Microsoft 365 data, including Microsoft Exchange, Microsoft SharePoint, Microsoft OneDrive for Business and Microsoft Teams data.
Veeam was able to allow us to use local storage as a repository for our backups. Infrascale only allowed us to use another cloud infrastructure to backup. Depending on your needs either solution could've worked.
The Infrascale Platform solution we have in place is certainly not cheap - I believe we are paying about $2800/month for it, though it is quite robust. We have 18TB of on-site storage available, with the same available in a secondary - remote - device for replication. They do have a wide range of products available to any size business though, so I'm sure they have cheaper offerings as well. The on-site appliance is fantastic - in that in houses your backups, but can also be utilized as an emergency piece of hardware to spin up a backup and run it in the event of your primary hardware failing. You can also traverse full backups to grab single, contained, files if you so choose. We love that feature as we must perform file recovery monthly for audit purposes.
The implementation of their services is fairly simple and their engineers will assist in any issues that arise when you attempt to get the solutions implemented. One scenario we experienced in implementation is a server was not able to be backed up. The engineer logged onto our system on a remote support session and helped to diagnose why we were experiencing the issue. They ensured we were up and running again in a timely manner to remain covered on our backed up services.
My CFO seemed to have lost a whole year of important emails. I simply restored them to his mailbox in a matter of minutes.
An employee left the company but an issue came up with a quote this person sent out. I could search his mailbox and got the quote as well as all communications from that customer.
It is nice to be able to search emails in various mailboxes without disturbing the user.
It is also nice to go back in time. Say they deleted those emails last month I can go back years if needed.
Veeam Backup for Microsoft 365 isn't 'multi geo' aware - this means we have to manually select resources to back up depending on their geo-location.
Veeam Backup for Microsoft 365 doesn't backup Private Channels users create in a Team - there are workarounds for this but it would be nice if this just worked.
Veeam Backup for Microsoft 365 just works so well and is so easy to use. I researched multiple options for Office 365 backup and none seemed to be as easy to setup and use as Veeam Backup for Microsoft 365 and the pricing was very comfortable to us. I can't imagine any reason why we would change away from Veeam Backup for Microsoft 365.
It is one of the best cloud back up data protection software and software platforms on the entire market for MSPs. There are not many other solutions that offer this level of customization and execution in the data protection and disaster recovery arena better than Infrascale. I highly recommend it for any MSP.
While the product is rock-solid and only has errors when Microsoft changes things on their API side, the solution is at times too simplistic. The need to analyze and report on the data being stored is lackluster. The functionality and use of the product is a 10, but the niceties and features you would want in a product of this caliber are lacking.
We have a lot of data, and pulling backups out of the store sometimes takes a bit of time - but this is within acceptable tolerances. I don't expect restores to be instantaneous, and I can't quantify if the speed is software or data repository.
Veeam Data Cloud support for Microsoft 365 is excellent (just like for Veeam Backup & Replication). It's easy to create a ticket in the support portal, and the support engineers respond quickly and accurately, usually within a few hours! Issues are resolved and/or investigated quickly.
Infrascale Platform is the most modern backup service/device we've utilized. EaseUs and Ghost were just software that would run within a Windows environment (at the time) and backup to a device that we kept on-site. EaseUs would fail quite often with Incremental backups - so I would spend a lot of time re-running full backups to ensure we didn't experience data loss in the event of a crash. Ghost was used when I was first hired at this district - so I didn't have much hands-on experience with it. But I know it was a bundled offering with Anti-Virus back when we utilized it ('07-'09ish).
Veeam Data Cloud for Microsoft 365 offered a straightforward, upfront billing model with no hidden storage fees.In contrast, Rubrik’s proposal emphasized enterprise-grade features like air-gapped backups, sensitive data monitoring, and zero-trust architecture—but came with a higher initial investment as well as higher recurring costs. Simplicity and Microsoft 365 Focus Veeam Data Cloud for Microsoft 365’s solution was purpose-built for Microsoft 365, offering granular recovery, seamless integration, and a user-friendly interface
Peace of mind: our entire virtual environment is backed up both onsite and offsite
As stated, it is pricey. Since we haven't needed to do anything more than basic file restores, ROI is hard to measure. A full restore of a virtual server immediately would be priceless. So, on that note, ROI is good.
The only real impact is from a compliance standpoint. Our company is expected at a regulatory level to be protecting our data and even though the tenant has little traffic there could still be some regulated data in there. We have to be able to tell an auditor that it's being backed up by an enterprise grade solution, and that's what VDC was intended for.
