TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    InMotion Hosting

    Score6.9 out of 10
    N/AInMotion Hosting presents itself as a web hosting company that boasts the latest enterprise building tools, technology, and professional expertise to speed business growth. They state their 24/7/365 U.S.-based customer service experts respond to call, chat, or email anytime. Offering what they describe as a fast and easy website hosting and technology solutions with all the essential features a small business or a brand new website needs to be at its best, InMotion states their…

    $2.49

    per month

    JetRails

    Score9.8 out of 10
    Mid-Size Companies (51-1,000 employees)
    JetRails headquartered in Des Plaines is a managed hosting at scale provider supporting Drupal, WordPress, as well as ecommerce solutions (Magento, WooCommerce, BigCommerce).N/A

    Web Hosting Hub

    Score7 out of 10
    N/AWeb Hosting Hub is a website hosting service with features such as SSD hosting, website backups, unlimited space and bandwith, and eCommerce tools.N/A
    Pricing
    InMotion HostingJetRailsWeb Hosting Hub
    Editions & Modules
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    Offerings
    Pricing Offerings
    InMotion HostingJetRailsWeb Hosting Hub
    Free Trial
    NoNoNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details———
    More Pricing Information
    Community Pulse
    InMotion HostingJetRailsWeb Hosting Hub
    Considered Multiple Products
    InMotion Hosting
    No answer on this topic
    JetRails
    No answer on this topic
    Web Hosting Hub
    Chose Web Hosting Hub
    Web Hosting Hub is my preferred go-to when selecting hosting for a small business or freelance operation and it is also one of the lowest cost solutions that I have seen. This paired with their really excellent and always-available tech support (which I have called on …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
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    Delivers good value for the price
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    Happy with the feature set
    No answers on this topic
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    Lived up to sales and marketing promises
    No answers on this topic
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    Implementation went as expected
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    Best Alternatives
    InMotion HostingJetRailsWeb Hosting Hub
    Small Businesses
    AccuWebHosting.Com
    Score9.9 out of 10
    Flywheel
    Score4.7 out of 10
    AccuWebHosting.Com
    Score9.9 out of 10
    Medium-sized Companies
    No answers on this topic
    WP Engine
    Score7.4 out of 10
    No answers on this topic
    Enterprises
    AccuWebHosting.Com
    Score9.9 out of 10
    No answers on this topic
    AccuWebHosting.Com
    Score9.9 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    InMotion HostingJetRailsWeb Hosting Hub
    Likelihood to Recommend
    1.0
    (7 ratings)
    9.8
    (4 ratings)
    7.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    9.8
    (4 ratings)
    -
    (0 ratings)
    Support Rating
    1.0
    (4 ratings)
    9.8
    (4 ratings)
    10.0
    (1 ratings)
    User Testimonials
    InMotion HostingJetRailsWeb Hosting Hub
    Likelihood to Recommend
    InMotion Hosting
    For freelancers and small marketing companies, Inmotion Hosting is a terrific re-seller option. They provide hosting at a killer rate, and this allows me to earn a good extra income for clients where I host their websites. With the support, I'm able to resolve issues beyond my capability. For individual users, Inmotion Hosting is also a terrific option, and they also provide WordPress specific hosting for better performance.
    Incentivized
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    JetRails
    JetRails is perfect for our small online company. We do not have our own in-house web team, so having a company like JetRails that clearly cares about the success of our website and is patient and understanding of our limitations on technical knowledge is incredibly valuable. We originally started out on HostGator and the help and customer service was 0; we were left on our own. Working with JetRails is the opposite; it provides peace of mind and assurance.
    Read full review
    Web Hosting Hub
    If you are a small business, freelancer, or any other type of user that doesn't need a lot of resources and get less than 10,000 hits per month, this is a great hosting environment for you. If you need more resources, I would recommend something else such as their sister company InMotion Hosting.
    Incentivized
    Read full review
    Pros
    InMotion Hosting
    • Customer Support is one reason I use InMotion Hosting.
    • When I call InMotion I get someone I can talk to, and not a support person reading off a screen.
    Read full review
    JetRails
    • Hosting.
    • Magento hosting.
    • Big Commerce hosting.
    Read full review
    Web Hosting Hub
    • Easy setup - i can easily add domains, sub-domains, add-ons, as well as set up a WordPress installation in a matter of minutes.
    • Low cost - if you want to keep costs down, the plans are very cost effective with shared hosting for as little as $5 a month (there is a catch, that you have to sign up for a certain amount of time, but it's still worth it).
    • User-friendly UI via Cpanel - no surprises here, it's just a Cpanel that you're familiar with and works.
    • Excellent customer service and tech support available 24/7.
    Incentivized
    Read full review
    Cons
    InMotion Hosting
    • inMotion Hosting shared hosting is limited in I/O but this isn't advertised.
    • First line of tech support could be a little more technically trained.
    Incentivized
    Read full review
    JetRails
    • Expanded offering for Wordpress
    Read full review
    Web Hosting Hub
    • Sites can be slow if you're on a shared server environment as they may be crowded servers.
    • Sometimes tech support doesn't know how to solve the problem - but I've only experienced this with one issue and that is site speed. likely the best solution is to upgrade to better hosting.
    Incentivized
    Read full review
    Usability
    InMotion Hosting
    No answers on this topic
    JetRails
    JetRails staff is very, very, very knowledgeable.
    Read full review
    Web Hosting Hub
    No answers on this topic
    Support Rating
    InMotion Hosting
    Their team was always responsive, helpful and eager to support us whenever we needed their help. Additionally, they followed up each time they supported us to see if the applied fixes to our problems satisfactorily resolved our issues. In all, their support was top notch.
    Incentivized
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    JetRails
    10/10 hands-down! Support is very fast to respond to tickets. We have an account manager who keeps me informed and is easy to work with. We also have a customer support representative who reaches out and checks in on us from time to time. I am serious when I say that they act like they are part of our company and our team, and not just a vendor. That level of support and confidence is hard to come by these days.
    Read full review
    Web Hosting Hub
    If there's a fix for the problem I'm having, they typically find it and help me implement it. In addition to that, they are available 24/7 to help so I know that they've got my back if I run into any problems whatsoever. Sometimes, wait times can be a little bit long, but honestly, the longest I've waiting was maybe 15 mins, so it's not too bad. Usually, I get through to them within 2-5 mins of calling.
    Incentivized
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    Alternatives Considered
    InMotion Hosting
    I had terrible tech support and frequent service outages with GoDaddy.
    Bluehost didn't have very good tech support and their pricing was higher.
    Incentivized
    Read full review
    JetRails
    JetRails works well in conjunction with a wide variety of hosting solutions.
    Read full review
    Web Hosting Hub
    Web Hosting Hub is my preferred go-to when selecting hosting for a small business or freelance operation and it is also one of the lowest cost solutions that I have seen. This paired with their really excellent and always-available tech support (which I have called on holidays, weekends, and in the middle of the night) makes them a great option in my book.
    In addition, they give you all the tools and access you need to manage your site no matter what you're trying to do. cPanel is a familiar environment and I have not noticed any bugs while logged in.
    Incentivized
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    Return on Investment
    InMotion Hosting
    • InMotion Hosting provides my business an affordable way of hosting our website with outstanding technology at an affordable cost.
    • InMotion Hosting essentially pays for itself in a short amount of time.
    Read full review
    JetRails
    • Saved us time
    • Saved us money
    Read full review
    Web Hosting Hub
    • Hosting is a functional thing - i need to have it in order to run my business and make money. ROI has been tremendous by that calculation.
    Incentivized
    Read full review
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