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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Insightly

    Score7.8 out of 10
    N/AInsightly is presented as a modern, affordable CRM that is easy to use, simple to customize, and that scales with companies as they grow, designed to solve common pain points that legacy CRMs can't. Available in any vertical, Insightly CRM customers can add companion products for marketing automation, customer service, and integrations in the same platform. Insightly has more than a million users worldwide.

    $348

    per year per user

    Kintone

    Score9.7 out of 10
    N/AKintone is a customizable digital workplace platform used to manage data, tasks, and communication. The no-code drag-and-drop interface can be used to create custom applications.

    $120

    per month for 5 users (minimum)

    Pricing
    InsightlyKintone
    Editions & Modules
    Plus
    $29
    per month (billed annually) per user
    Professional
    $49
    per month (billed annually) per user
    Enterprise
    $99
    per month (billed annually) per user
    Professional Subscription
    $24
    per month per user
    Offerings
    Pricing Offerings
    InsightlyKintone
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Minimum requirement of 5 users. Kintone offers a free prototype to build with using existing process.
    More Pricing Information
    Features
    InsightlyKintone
    Sales Force Automation
    Comparison of Sales Force Automation features of Insightly and Kintone
    Feature
    Insightly
    7.4
    423 Ratings
    6% below category average
    Kintone
    8.3
    9 Ratings
    6% above category average
    Customer data management / contact management8.2405 Ratings9.76 Ratings
    Workflow management7.2372 Ratings9.29 Ratings
    Territory management7.390 Ratings8.54 Ratings
    Opportunity management8.2368 Ratings8.54 Ratings
    Integration with email client (e.g., Outlook or Gmail)7.3379 Ratings7.04 Ratings
    Contract management6.521 Ratings7.03 Ratings
    Quote & order management7.275 Ratings7.54 Ratings
    Interaction tracking7.2333 Ratings00 Ratings
    Channel / partner relationship management7.724 Ratings9.33 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Insightly and Kintone
    Feature
    Insightly
    7.1
    13 Ratings
    8% below category average
    Kintone
    9.0
    7 Ratings
    16% above category average
    Case management7.011 Ratings9.67 Ratings
    Call center management7.28 Ratings00 Ratings
    Help desk management7.19 Ratings8.56 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Insightly and Kintone
    Feature
    Insightly
    7.3
    330 Ratings
    6% below category average
    Kintone
    8.0
    2 Ratings
    3% above category average
    Lead management6.8314 Ratings8.02 Ratings
    Email marketing7.7263 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Insightly and Kintone
    Feature
    Insightly
    6.8
    406 Ratings
    12% below category average
    Kintone
    8.9
    9 Ratings
    14% above category average
    Task management7.1392 Ratings9.06 Ratings
    Billing and invoicing management6.039 Ratings00 Ratings
    Reporting7.3342 Ratings8.89 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Insightly and Kintone
    Feature
    Insightly
    7.6
    367 Ratings
    1% below category average
    Kintone
    8.1
    8 Ratings
    6% above category average
    Forecasting7.092 Ratings00 Ratings
    Pipeline visualization7.9344 Ratings8.34 Ratings
    Customizable reports7.8331 Ratings8.08 Ratings
    Customization
    Comparison of Customization features of Insightly and Kintone
    Feature
    Insightly
    7.6
    369 Ratings
    1% below category average
    Kintone
    8.9
    11 Ratings
    15% above category average
    Custom fields8.4368 Ratings9.211 Ratings
    Custom objects7.7126 Ratings9.09 Ratings
    Scripting environment6.86 Ratings00 Ratings
    API for custom integration7.3195 Ratings8.65 Ratings
    Security
    Comparison of Security features of Insightly and Kintone
    Feature
    Insightly
    7.6
    316 Ratings
    10% below category average
    Kintone
    9.5
    10 Ratings
    12% above category average
    Single sign-on capability7.8282 Ratings00 Ratings
    Role-based user permissions7.4217 Ratings9.510 Ratings
    Social CRM
    Comparison of Social CRM features of Insightly and Kintone
    Feature
    Insightly
    7.4
    90 Ratings
    2% below category average
    Kintone
    -
    Ratings
    Social data6.825 Ratings00 Ratings
    Social engagement8.078 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Insightly and Kintone
    Feature
    Insightly
    6.4
    159 Ratings
    16% below category average
    Kintone
    8.5
    2 Ratings
    12% above category average
    Marketing automation7.7159 Ratings8.52 Ratings
    Compensation management5.14 Ratings00 Ratings
    Platform
    Comparison of Platform features of Insightly and Kintone
    Feature
    Insightly
    5.9
    328 Ratings
    25% below category average
    Kintone
    9.3
    6 Ratings
    20% above category average
    Mobile access5.9328 Ratings9.36 Ratings
    Best Alternatives
    InsightlyKintone
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Coevera
    Score8 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    InsightlyKintone
    Likelihood to Recommend
    7.9
    (444 ratings)
    9.7
    (58 ratings)
    Likelihood to Renew
    8.7
    (36 ratings)
    10.0
    (8 ratings)
    Usability
    7.5
    (180 ratings)
    9.4
    (16 ratings)
    Availability
    9.0
    (6 ratings)
    10.0
    (2 ratings)
    Performance
    7.9
    (25 ratings)
    10.0
    (2 ratings)
    Support Rating
    8.9
    (34 ratings)
    9.4
    (46 ratings)
    In-Person Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Online Training
    9.0
    (8 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    8.2
    (26 ratings)
    6.8
    (4 ratings)
    Configurability
    9.9
    (18 ratings)
    9.0
    (43 ratings)
    Contract Terms and Pricing Model
    8.4
    (3 ratings)
    10.0
    (2 ratings)
    Ease of integration
    9.0
    (10 ratings)
    10.0
    (2 ratings)
    Product Scalability
    9.0
    (9 ratings)
    10.0
    (2 ratings)
    Professional Services
    10.0
    (1 ratings)
    10.0
    (2 ratings)
    Vendor post-sale
    9.1
    (3 ratings)
    10.0
    (2 ratings)
    Vendor pre-sale
    7.8
    (3 ratings)
    10.0
    (2 ratings)
    User Testimonials
    InsightlyKintone
    Likelihood to Recommend
    Unbounce
    There are a lot of things Insightly is great with for Career Services but much of my job is updating things manually because Insightly doesn't have a way to help me manage the database the way we need to. We have multiple academic records per students but needed to have fields that are multiselect on our contacts. These are all manually updated which are very tedious and not the best for what we need it to be able to do
    Incentivized
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    Kintone
    I recommend Kintone for companies that need the ability to customize standalone applications or to provide a 'hub' to employees as a jumping-off point. I also recommend Kintone for any company that is drowning in spreadsheets, or is using 10 apps for 10 different purposes - you can consolidate everything into one place. Kintone, I think, needs a larger team for customization as your company grows. If you are a small office of 20 people, using it out of the box will likely be just fine for your needs. If you're working with 200 people out of an office, it'd likely be good to have someone with a bit of CSS, Java, and API experience in order to maximize what you get out of it - though you won't need that if you're keeping it simple.
    Incentivized
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    Pros
    Unbounce
    • The ability to set up filters to generate lists based on just the categories I am interested in.
    • It's integration with our sales data so we can see customer spending trends across multiple years and seasons.
    • The ability to circle back to previous email correspondence to refresh on past conversations with individual clients.
    Incentivized
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    Kintone
    • Flexibility. You can build apps (without coding) to serve a wide range of processes and projects.
    • Ease of use. The interface is intuitive.
    • Training. There are resources readily available to train new users. Even starting from scratch, I felt like I was up to speed in just a few hours.
    Incentivized
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    Cons
    Unbounce
    • Once you are immersed in the platform, for all of its integration kudos, the platform became "intuitive" if that is the right word for it. There was some push back from staff on deployment.
    • The service and support team at Insightly was very responsive, but it seemed as if they had fielded similar complaints, and slower learning curves than we expected.
    • Unfortunately, while all has worked out nicely now and we are very happy with the platform, we had to have additional instruction time for all the staff during onboarding as workflows, dashboards, and pipelines were more time intensive than expected on the demo.
    Incentivized
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    Kintone
    • Sometimes it's a little challenging to know which fields to enter and where. There is a little bit of a learning curve with creating your own apps.
    • More visuals would be great! I love seeing the data visually, and so does my board.
    • That's all I can think of - I really do enjoy the program.
    Incentivized
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    Likelihood to Renew
    Unbounce
    Insightly offers a great product; it's the right fit for our company at this time. We were, however, considering moving to Contactually due to their cost effective automation features. However, they lacked the project management capabilities of Insightly. As our company grows, we would love to stay with Insightly - and if they can nail the automation and add the ability to customize a little bit more, it would be the perfect solution for us. For a larger company with a more involved sales team, you might find the metrics/reporting to be a bit basic. Insightly offers great customer service even to free customers
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    Kintone
    We have been quite happy with our use of Kintone thus far. We looked at several options before choosing Kintone and believe it had the best value and best features, while allowing for complete customization, rather than being locked into preformatted apps that may not address exactly what we need or be more than what we need.
    Incentivized
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    Usability
    Unbounce
    Anyone with any experience with a working knowledge of Facebook or using a Windows computer will be able to quickly adapt to Insightly and use it to suit their needs. It can become more difficult to use as a company might have custom workflows or Insightly customer service might need to customize the program to better suit a company's need. A slow introduction to the system is better than having to learn the program quickly. Parts and knowledge build on each other so it hard to grasp all at once. The learning curve for Insightly is 2-3 weeks while mastery comes with time and exposure to the program
    Incentivized
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    Kintone
    I love everything bout it. I love that if there is something I don't feel is working well enough, we are able to change it. The ONLY thing I would say is that if you were able to make it so every time I click on anything in the website/app it stayed in the same page, that would be great, but I don' think it is possible and I think this is due to using so many external APIs
    Incentivized
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    Reliability and Availability
    Unbounce
    The provider is 100% available, with no downtime, maintenance, or unexpected outages. We have been able to perform solid continuous services for 12 months without any interruptions. We have backups as well, unlike the in-house backup that they keep on their end. I believe they have a very good redundancy and backup infrastructure in case they get any outages.
    Incentivized
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    Kintone
    Never had an issue with this.
    Incentivized
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    Performance
    Unbounce
    Pages normally load quickly, but every now and then, as entering updates to fields, it take a while to update. Sometimes even after refreshing the screen, we have to exit and go back in to get the fields or queries to update.
    Incentivized
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    Kintone
    Pages load quickly, no issues with response time
    Incentivized
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    Support Rating
    Unbounce
    We have used Insightly for almost 2 years now. We have always been able to get in touch with support for a variety of reasons and they have never disappointed us. The support staff have always been very understanding. They have assisted with answers to our questions and have provided great tech support. We would highly recommend them.
    Incentivized
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    Kintone
    I am very happy with Kintone and support it fully. I think that it is a great place for any company that wants to create a platform for better management. It is easy to use and pretty affordable. It is straightforward and has many tools that can be used by anyone. There are many helpful tutorials available too to guide users
    Incentivized
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    In-Person Training
    Unbounce
    Well, we didn’t get the chance to do this in-person training but rather one-on-one online training with HR in-house. There were PowerPoints to discuss as well as video instructions on how to use the app, so it was okay. We were able to play around with it during the training or onboarding session.
    Incentivized
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    Kintone
    No answers on this topic
    Online Training
    Unbounce
    I've used Insightly's online training &/ or learned as I went. I've found the blogs and online written material helpful. I've also attended a few webinars, which can be useful if you use a J-I-T approach so as not to overwhelm you (or your staff) with functionality that you are using just yet. The fact that it's all available on their website and you can learn at your own pace is invaluable
    Incentivized
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    Kintone
    The training was seamless and easy to follow
    Incentivized
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    Implementation Rating
    Unbounce
    did not participate in the implementation of this product did not participate in the implementation of this product did not participate in the implementation of this product did not participate in the implementation of this product did not participate in the implementation of this product did not participate in the implementation of this product
    Incentivized
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    Kintone
    Everyone has their own tastes of things and way they want to work. Asking them to adapt to the changes with the new tools or apps is always difficult. We would want to start with a very small but best example within the organization, which in our case was that the employees will not be bothered by the bosses by being asked to find the documents, status of the progresses, or major things/requests/projects.
    Incentivized
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    Alternatives Considered
    Unbounce
    Insightly is significantly better than Zendesk. It is easy to use, pleasant to look at, and makes sense. However, I don't think Insightly is fair now compared to Salesforce. Insightly can do many of the same things as Salesforce, but I've only started on some of these features. Insightly has excellent potential, and its support team drives me to make it what I believe it can be. For the price, I believe Insightly is worth it.
    Incentivized
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    Kintone
    Kintone is the easiest product to create from and the cost is the lowest I believe. In addition, reconfigurability and extendability are great. If you look for a low code tool, you can try Kintone. But as same as another low code tool, don't expect too much.
    Incentivized
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    Contract Terms and Pricing Model
    Unbounce
    I don’t have the exact answers for this, but our accounting or finance department negotiates this. They always handle this kind of stuff and negotiate yearly licenses. Usually, they purchase 10 licenses in bulk and ask for a discount in bulk. Other than that, if there are any issues encountered on the app, they account for that. If it’s broken, that’s also taken into consideration when renewing the contract.
    Incentivized
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    Kintone
    Should be multiple pricing packages.
    Incentivized
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    Scalability
    Unbounce
    (+) Being able to download my LinkedIn connections was a huge benefit. (+) I use the task function to stay on top of my follow-up activity which is another positive feature. (+) The sorting capabilities also help me pinpoint the contacts that I need to stay on top of. (-) When I add a new lead from an existing organization, I would like the organization's information to automatically populate the fields like address, website, description. I enter all that information manually. (-) My mass mailing experience has been tedious due to the email function being interrupted and crashing due to bad email addresses in some of my records. (-) Many of my leads do not have current email addresses. I wish Insightly offered a tool to help find email addresses. I spend too much time researching to find email addresses.
    Incentivized
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    Kintone
    I could see this work for all departments if implemented correctly.
    Incentivized
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    Professional Services
    Unbounce
    Our Customer Success Manager was great. A real professional and knowledgeable about the features and how they worked with our requirements
    Incentivized
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    Kintone
    We have nothing but positive things to say about the kintone professional services we utilized during the install and after we went live.
    Incentivized
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    Return on Investment
    Unbounce
    • Positive Impact>Visibility is critical when it comes to taking proactive measures within the organization. The Insightly Tool has helped use with that which minimizes costs when it comes to rework. We can proactively plan for upcoming growth and identify areas of improvement.
    Incentivized
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    Kintone
    • It used to take us 15-20 minutes to create a quote for a client. It now takes less than 3.
    • It allows a few of our employees to work remotely, which was essentially impossible prior.
    • We can see raw data for success/failure rates, which we actively use in our employee review process.
    Incentivized
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    ScreenShots

    Insightly Screenshots

    Screenshot of Insightly's lead status and activity tracking, available so that nothing falls through the cracks.Screenshot of the reporting feature, which provides insight into sales and productivity performance.Screenshot of the Insightly Opportunities dashboard.Screenshot of Insightly on mobile.Product screenshotProduct screenshot

    Kintone Screenshots

    Screenshot of a view of apps from the portalScreenshot of 4 ways to build an appScreenshot of the drag and drop interfaceScreenshot of business app viewsScreenshot of Kintone appearing across desktop, and mobile