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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Insightly

    Score7.8 out of 10
    N/AInsightly is presented as a modern, affordable CRM that is easy to use, simple to customize, and that scales with companies as they grow, designed to solve common pain points that legacy CRMs can't. Available in any vertical, Insightly CRM customers can add companion products for marketing automation, customer service, and integrations in the same platform. Insightly has more than a million users worldwide.

    $348

    per year per user

    Microsoft Power BI

    Score8.5 out of 10
    N/AMicrosoft Power BI is a visualization and data discovery tool from Microsoft. It allows users to convert data into visuals and graphics, visually explore and analyze data, collaborate on interactive dashboards and reports, and scale across their organization with built-in governance and security.

    $168

    per year per user

    Pricing
    InsightlyMicrosoft Power BI
    Editions & Modules
    Plus
    $29
    per month (billed annually) per user
    Professional
    $49
    per month (billed annually) per user
    Enterprise
    $99
    per month (billed annually) per user
    Power BI Pro
    $14
    per month (billed annually) per user
    Power BI Premium
    $24
    per month (billed annually) per user
    Offerings
    Pricing Offerings
    InsightlyMicrosoft Power BI
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Power BI Desktop is the data exploration and report authoring experience for Power BI, and is available as a free download.
    More Pricing Information
    Community Pulse
    InsightlyMicrosoft Power BI
    Considered Both Products
    Unbounce
    Chose Insightly
    Insightly CRM could stand to offer more functionality for larger organizations. But what Insightly CRM does, it does very well, with a few minor caveats. The user interface (UI) is easy to follow, and there are plenty of customizations and integrations. However, it cannot …
    Incentivized
    Chose Insightly
    Apart from the correct functionality, the price was right, the product was well marketed and the learning curve was short! The online training/learning materials are great.
    Incentivized
    Microsoft
    Chose Microsoft Power BI
    I have only used reporting and dashboards within our software programs, not used any other 3rd party service so can't comment too much. We went with Power BI because we knew it integrated well with our ERP and is backed by a large and progressive company so is likely to keep …
    Incentivized
    Key User Insights
    Would buy again
    88%
    Would buy again
    117 Answers
    96%
    Would buy again
    110 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    103 Answers
    97%
    Delivers good value for the price
    103 Answers
    Happy with the feature set
    88%
    Happy with the feature set
    117 Answers
    97%
    Happy with the feature set
    112 Answers
    Lived up to sales and marketing promises
    88%
    Lived up to sales and marketing promises
    72 Answers
    99%
    Lived up to sales and marketing promises
    69 Answers
    Implementation went as expected
    90%
    Implementation went as expected
    86 Answers
    95%
    Implementation went as expected
    73 Answers
    Features
    InsightlyMicrosoft Power BI
    Sales Force Automation
    Comparison of Sales Force Automation features of Insightly and Microsoft Power BI
    Feature
    Insightly
    7.4
    423 Ratings
    6% below category average
    Microsoft Power BI
    -
    Ratings
    Customer data management / contact management8.2405 Ratings00 Ratings
    Workflow management7.2372 Ratings00 Ratings
    Territory management7.390 Ratings00 Ratings
    Opportunity management8.2368 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)7.3379 Ratings00 Ratings
    Contract management6.521 Ratings00 Ratings
    Quote & order management7.275 Ratings00 Ratings
    Interaction tracking7.2333 Ratings00 Ratings
    Channel / partner relationship management7.724 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Insightly and Microsoft Power BI
    Feature
    Insightly
    7.1
    13 Ratings
    8% below category average
    Microsoft Power BI
    -
    Ratings
    Case management7.011 Ratings00 Ratings
    Call center management7.28 Ratings00 Ratings
    Help desk management7.19 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Insightly and Microsoft Power BI
    Feature
    Insightly
    7.2
    330 Ratings
    7% below category average
    Microsoft Power BI
    -
    Ratings
    Lead management6.8314 Ratings00 Ratings
    Email marketing7.7263 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Insightly and Microsoft Power BI
    Feature
    Insightly
    6.8
    406 Ratings
    12% below category average
    Microsoft Power BI
    -
    Ratings
    Task management7.1392 Ratings00 Ratings
    Billing and invoicing management6.039 Ratings00 Ratings
    Reporting7.3342 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Insightly and Microsoft Power BI
    Feature
    Insightly
    7.6
    367 Ratings
    1% below category average
    Microsoft Power BI
    -
    Ratings
    Forecasting7.092 Ratings00 Ratings
    Pipeline visualization7.9344 Ratings00 Ratings
    Customizable reports7.8331 Ratings00 Ratings
    Customization
    Comparison of Customization features of Insightly and Microsoft Power BI
    Feature
    Insightly
    7.5
    369 Ratings
    2% below category average
    Microsoft Power BI
    -
    Ratings
    Custom fields8.4368 Ratings00 Ratings
    Custom objects7.7126 Ratings00 Ratings
    Scripting environment6.86 Ratings00 Ratings
    API for custom integration7.3195 Ratings00 Ratings
    Security
    Comparison of Security features of Insightly and Microsoft Power BI
    Feature
    Insightly
    7.6
    316 Ratings
    10% below category average
    Microsoft Power BI
    -
    Ratings
    Single sign-on capability7.8282 Ratings00 Ratings
    Role-based user permissions7.4217 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Insightly and Microsoft Power BI
    Feature
    Insightly
    7.4
    90 Ratings
    1% below category average
    Microsoft Power BI
    -
    Ratings
    Social data6.825 Ratings00 Ratings
    Social engagement8.078 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Insightly and Microsoft Power BI
    Feature
    Insightly
    6.4
    159 Ratings
    16% below category average
    Microsoft Power BI
    -
    Ratings
    Marketing automation7.7159 Ratings00 Ratings
    Compensation management5.14 Ratings00 Ratings
    Platform
    Comparison of Platform features of Insightly and Microsoft Power BI
    Feature
    Insightly
    5.9
    328 Ratings
    25% below category average
    Microsoft Power BI
    -
    Ratings
    Mobile access5.9328 Ratings00 Ratings
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Insightly and Microsoft Power BI
    Feature
    Insightly
    -
    Ratings
    Microsoft Power BI
    8.1
    198 Ratings
    1% below category average
    Pixel Perfect reports00 Ratings8.1169 Ratings
    Customizable dashboards00 Ratings8.6197 Ratings
    Report Formatting Templates00 Ratings7.7180 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Insightly and Microsoft Power BI
    Feature
    Insightly
    -
    Ratings
    Microsoft Power BI
    7.9
    196 Ratings
    1% below category average
    Drill-down analysis00 Ratings8.4193 Ratings
    Formatting capabilities00 Ratings7.7193 Ratings
    Integration with R or other statistical packages00 Ratings7.4143 Ratings
    Report sharing and collaboration00 Ratings8.2191 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Insightly and Microsoft Power BI
    Feature
    Insightly
    -
    Ratings
    Microsoft Power BI
    7.9
    189 Ratings
    4% below category average
    Publish to Web00 Ratings8.1179 Ratings
    Publish to PDF00 Ratings7.7174 Ratings
    Report Versioning00 Ratings7.7145 Ratings
    Report Delivery Scheduling00 Ratings8.3148 Ratings
    Delivery to Remote Servers00 Ratings7.9111 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Insightly and Microsoft Power BI
    Feature
    Insightly
    -
    Ratings
    Microsoft Power BI
    7.7
    189 Ratings
    4% below category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings8.3183 Ratings
    Location Analytics / Geographic Visualization00 Ratings8.1168 Ratings
    Predictive Analytics00 Ratings7.2138 Ratings
    Pattern Recognition and Data Mining00 Ratings7.339 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Insightly and Microsoft Power BI
    Feature
    Insightly
    -
    Ratings
    Microsoft Power BI
    8.3
    180 Ratings
    2% below category average
    Multi-User Support (named login)00 Ratings8.6169 Ratings
    Role-Based Security Model00 Ratings8.1148 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)00 Ratings8.1160 Ratings
    Report-Level Access Control00 Ratings8.149 Ratings
    Single Sign-On (SSO)00 Ratings8.5141 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Insightly and Microsoft Power BI
    Feature
    Insightly
    -
    Ratings
    Microsoft Power BI
    7.9
    162 Ratings
    2% above category average
    Responsive Design for Web Access00 Ratings7.6152 Ratings
    Mobile Application00 Ratings7.5133 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings7.8155 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Insightly and Microsoft Power BI
    Feature
    Insightly
    -
    Ratings
    Microsoft Power BI
    7.6
    116 Ratings
    2% below category average
    REST API00 Ratings7.7104 Ratings
    Javascript API00 Ratings7.485 Ratings
    iFrames00 Ratings8.055 Ratings
    Java API00 Ratings6.769 Ratings
    Themeable User Interface (UI)00 Ratings7.291 Ratings
    Customizable Platform (Open Source)00 Ratings8.444 Ratings
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    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
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    Oracle Sales
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    InsightlyMicrosoft Power BI
    Likelihood to Recommend
    7.8
    (444 ratings)
    8.6
    (199 ratings)
    Likelihood to Renew
    8.7
    (36 ratings)
    9.6
    (3 ratings)
    Usability
    7.5
    (180 ratings)
    8.3
    (115 ratings)
    Availability
    9.0
    (6 ratings)
    -
    (0 ratings)
    Performance
    7.9
    (25 ratings)
    -
    (0 ratings)
    Support Rating
    8.9
    (34 ratings)
    10.0
    (52 ratings)
    In-Person Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Online Training
    9.0
    (8 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.2
    (26 ratings)
    9.0
    (1 ratings)
    Configurability
    9.9
    (18 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    8.4
    (3 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    8.5
    (82 ratings)
    Data Sources
    -
    (0 ratings)
    9.0
    (81 ratings)
    Ease of integration
    9.0
    (10 ratings)
    -
    (0 ratings)
    Product Scalability
    9.0
    (9 ratings)
    -
    (0 ratings)
    Professional Services
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    7.8
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    InsightlyMicrosoft Power BI
    Likelihood to Recommend
    Unbounce
    There are a lot of things Insightly is great with for Career Services but much of my job is updating things manually because Insightly doesn't have a way to help me manage the database the way we need to. We have multiple academic records per students but needed to have fields that are multiselect on our contacts. These are all manually updated which are very tedious and not the best for what we need it to be able to do
    Incentivized
    Read full review
    Microsoft
    Has significantly improved collation of data and visualisation especially with business across Europe. Has given me the ability to see the Site availability at the click of a button to see which Site is in the "money" and seize opportunities based on Market data
    Incentivized
    Read full review
    Pros
    Unbounce
    • The ability to set up filters to generate lists based on just the categories I am interested in.
    • It's integration with our sales data so we can see customer spending trends across multiple years and seasons.
    • The ability to circle back to previous email correspondence to refresh on past conversations with individual clients.
    Incentivized
    Read full review
    Microsoft
    • Options for data source connections are immense. Not just which sources, but your options for *how* the data is brought in.
    • Constant updates (this is both good and bad at times).
    • User friendliness. I can get the data connections set up and draft some quick visuals, then release to the target audience and let them expand on it how they want to.
    Incentivized
    Read full review
    Cons
    Unbounce
    • Once you are immersed in the platform, for all of its integration kudos, the platform became "intuitive" if that is the right word for it. There was some push back from staff on deployment.
    • The service and support team at Insightly was very responsive, but it seemed as if they had fielded similar complaints, and slower learning curves than we expected.
    • Unfortunately, while all has worked out nicely now and we are very happy with the platform, we had to have additional instruction time for all the staff during onboarding as workflows, dashboards, and pipelines were more time intensive than expected on the demo.
    Incentivized
    Read full review
    Microsoft
    • It would be easier for users could Microsoft Power BI and Excel used the same programming languages.
    • Would like to see the online version of Microsoft Power BI be as powerful as the desktop version.
    • Publishing a Microsoft Power BI file online and then having to save the file is somewhat redundant.
    • Would like to export each page or chart as an image.
    Incentivized
    Read full review
    Likelihood to Renew
    Unbounce
    Insightly offers a great product; it's the right fit for our company at this time. We were, however, considering moving to Contactually due to their cost effective automation features. However, they lacked the project management capabilities of Insightly. As our company grows, we would love to stay with Insightly - and if they can nail the automation and add the ability to customize a little bit more, it would be the perfect solution for us. For a larger company with a more involved sales team, you might find the metrics/reporting to be a bit basic. Insightly offers great customer service even to free customers
    Read full review
    Microsoft
    Microsoft Power BI is an excellent and scalable tool. It has a learning curve, but once you get past that, the sky is the limit and you can build from the most simple to the most complex dashboards. I have built everything from simple reports with only a few data points to complex reports with many pages and advanced filtering.
    Read full review
    Usability
    Unbounce
    Anyone with any experience with a working knowledge of Facebook or using a Windows computer will be able to quickly adapt to Insightly and use it to suit their needs. It can become more difficult to use as a company might have custom workflows or Insightly customer service might need to customize the program to better suit a company's need. A slow introduction to the system is better than having to learn the program quickly. Parts and knowledge build on each other so it hard to grasp all at once. The learning curve for Insightly is 2-3 weeks while mastery comes with time and exposure to the program
    Incentivized
    Read full review
    Microsoft
    Automating reporting has reduced manual data processing by 50-70%, freeing up analysts for higher-value tasks. A finance team that previously spent 20+ hours per week on Excel-based reports now does it in minutes with Microsoft Power BI's automated Real-time dashboards have shortened decision cycles by 30-40%, enabling leadership to react quickly to sales trends, operational bottlenecks, and customer behavior.
    Incentivized
    Read full review
    Reliability and Availability
    Unbounce
    The provider is 100% available, with no downtime, maintenance, or unexpected outages. We have been able to perform solid continuous services for 12 months without any interruptions. We have backups as well, unlike the in-house backup that they keep on their end. I believe they have a very good redundancy and backup infrastructure in case they get any outages.
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Performance
    Unbounce
    Pages normally load quickly, but every now and then, as entering updates to fields, it take a while to update. Sometimes even after refreshing the screen, we have to exit and go back in to get the fields or queries to update.
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Support Rating
    Unbounce
    We have used Insightly for almost 2 years now. We have always been able to get in touch with support for a variety of reasons and they have never disappointed us. The support staff have always been very understanding. They have assisted with answers to our questions and have provided great tech support. We would highly recommend them.
    Incentivized
    Read full review
    Microsoft
    It is a fantastic tool, you can do almost everything related with data and reports, it is a perfect substitutive of Power Point and Excel with a high evolution and flexibility, and also it is very friendly and easy to share. I think all companies should have Power BI (or other BI tool) in their software package and if they are in the MS Suite, for sure Power BI should be the one due to all the benefits of the MS ecosystem.
    Incentivized
    Read full review
    In-Person Training
    Unbounce
    Well, we didn’t get the chance to do this in-person training but rather one-on-one online training with HR in-house. There were PowerPoints to discuss as well as video instructions on how to use the app, so it was okay. We were able to play around with it during the training or onboarding session.
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Online Training
    Unbounce
    I've used Insightly's online training &/ or learned as I went. I've found the blogs and online written material helpful. I've also attended a few webinars, which can be useful if you use a J-I-T approach so as not to overwhelm you (or your staff) with functionality that you are using just yet. The fact that it's all available on their website and you can learn at your own pace is invaluable
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Implementation Rating
    Unbounce
    did not participate in the implementation of this product did not participate in the implementation of this product did not participate in the implementation of this product did not participate in the implementation of this product did not participate in the implementation of this product did not participate in the implementation of this product
    Incentivized
    Read full review
    Microsoft
    It was integrated with our erp easily and was accessible on cloud.
    Incentivized
    Read full review
    Alternatives Considered
    Unbounce
    Insightly is significantly better than Zendesk. It is easy to use, pleasant to look at, and makes sense. However, I don't think Insightly is fair now compared to Salesforce. Insightly can do many of the same things as Salesforce, but I've only started on some of these features. Insightly has excellent potential, and its support team drives me to make it what I believe it can be. For the price, I believe Insightly is worth it.
    Incentivized
    Read full review
    Microsoft
    Microsoft Power BI is free. If I didn't want to create a custom platform (i.e. my organization insisted on an existing platform that I *had* to use), I'd use Microsoft Power BI. For any start-up or SMB, I'd just use Claude & Grok to build it quickly, also for free. Would not pay for Tableau or Sigma anymore. Not worth it at all.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Unbounce
    I don’t have the exact answers for this, but our accounting or finance department negotiates this. They always handle this kind of stuff and negotiate yearly licenses. Usually, they purchase 10 licenses in bulk and ask for a discount in bulk. Other than that, if there are any issues encountered on the app, they account for that. If it’s broken, that’s also taken into consideration when renewing the contract.
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Scalability
    Unbounce
    (+) Being able to download my LinkedIn connections was a huge benefit. (+) I use the task function to stay on top of my follow-up activity which is another positive feature. (+) The sorting capabilities also help me pinpoint the contacts that I need to stay on top of. (-) When I add a new lead from an existing organization, I would like the organization's information to automatically populate the fields like address, website, description. I enter all that information manually. (-) My mass mailing experience has been tedious due to the email function being interrupted and crashing due to bad email addresses in some of my records. (-) Many of my leads do not have current email addresses. I wish Insightly offered a tool to help find email addresses. I spend too much time researching to find email addresses.
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Professional Services
    Unbounce
    Our Customer Success Manager was great. A real professional and knowledgeable about the features and how they worked with our requirements
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Return on Investment
    Unbounce
    • Positive Impact>Visibility is critical when it comes to taking proactive measures within the organization. The Insightly Tool has helped use with that which minimizes costs when it comes to rework. We can proactively plan for upcoming growth and identify areas of improvement.
    Incentivized
    Read full review
    Microsoft
    • Power BI usage reduced the effort of analytical reports creation by about 80%
    • Empowered all the level of employee to be more vigilant of the data and business insights, gained the profit of 8% overall.
    • AI-powered predictive analytics improved forecasting accuracy by 17%, that topped the overall sales.
    Incentivized
    Read full review
    ScreenShots

    Insightly Screenshots

    Screenshot of Insightly's lead status and activity tracking, available so that nothing falls through the cracks.Screenshot of the reporting feature, which provides insight into sales and productivity performance.Screenshot of the Insightly Opportunities dashboard.Screenshot of Insightly on mobile.Product screenshotProduct screenshot

    Microsoft Power BI Screenshots

    Screenshot of Microsoft Power BI - Turns insights into impact for business usersScreenshot of Power BI integrates easily with Microsoft 365Screenshot of Microsoft Power BI - AI-Powered CapabilitiesScreenshot of Microsoft Power BI - Copilot can be used to create reportsScreenshot of Microsoft Power BI - Data HubScreenshot of Microsoft Power BI - Scales as organizational needs grow