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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Insightly

    Score7.8 out of 10
    N/AInsightly is presented as a modern, affordable CRM that is easy to use, simple to customize, and that scales with companies as they grow, designed to solve common pain points that legacy CRMs can't. Available in any vertical, Insightly CRM customers can add companion products for marketing automation, customer service, and integrations in the same platform. Insightly has more than a million users worldwide.

    $348

    per year per user

    Rippling HCM

    Score8.9 out of 10
    N/ARippling HR is a human resources platform for managing employee records, onboarding, benefits, time and attendance, compliance, and other core people operations in one system. It serves as the HR layer of the broader Rippling platform, giving companies a central place to manage the employee lifecycle while connecting HR data to payroll, IT, and finance workflows when needed.

    $8

    per month per user

    Pricing
    InsightlyRippling HCM
    Editions & Modules
    Plus
    $29
    per month (billed annually) per user
    Professional
    $49
    per month (billed annually) per user
    Enterprise
    $99
    per month (billed annually) per user
    Recommended
    $8.00
    starting price per user, per month
    Offerings
    Pricing Offerings
    InsightlyRippling HCM
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—For additional pricing details visit the Rippling pricing page.
    More Pricing Information
    Community Pulse
    InsightlyRippling HCM
    Considered Both Products
    Unbounce
    Chose Insightly
    Insightly has just worked much better. The thing about Insightly that really sets it apart is the email linking. Having the ability to read all of the emails sent and received during the project let's you see the full story of the projects inception to its completion. …
    Incentivized
    Rippling
    Chose Rippling HCM
    Rippling does everything that I need for payroll and time management. It allows new hires to easily onboard with the company. HR functions are also flawlessly implemented. Rippling has just been a great program for my company that makes it easy for us to focus on our work …
    Incentivized
    Chose Rippling HCM
    The follow-up and customer service during the sales process was excellent. We selected Rippling because it integrated well with many of our other platforms and felt easy to navigate. We liked that we could select the specific add-ons we needed for certain employees and not for …
    Incentivized
    Key User Insights
    Would buy again
    88%
    Would buy again
    117 Answers
    99%
    Would buy again
    1191 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    103 Answers
    100%
    Delivers good value for the price
    817 Answers
    Happy with the feature set
    88%
    Happy with the feature set
    117 Answers
    99%
    Happy with the feature set
    1192 Answers
    Lived up to sales and marketing promises
    88%
    Lived up to sales and marketing promises
    72 Answers
    98%
    Lived up to sales and marketing promises
    589 Answers
    Implementation went as expected
    90%
    Implementation went as expected
    86 Answers
    96%
    Implementation went as expected
    616 Answers
    Features
    InsightlyRippling HCM
    Sales Force Automation
    Comparison of Sales Force Automation features of Insightly and Rippling HCM
    Feature
    Insightly
    7.4
    423 Ratings
    6% below category average
    Rippling HCM
    -
    Ratings
    Customer data management / contact management8.2405 Ratings00 Ratings
    Workflow management7.2372 Ratings00 Ratings
    Territory management7.390 Ratings00 Ratings
    Opportunity management8.2368 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)7.3379 Ratings00 Ratings
    Contract management6.521 Ratings00 Ratings
    Quote & order management7.275 Ratings00 Ratings
    Interaction tracking7.2333 Ratings00 Ratings
    Channel / partner relationship management7.724 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Insightly and Rippling HCM
    Feature
    Insightly
    7.1
    13 Ratings
    8% below category average
    Rippling HCM
    -
    Ratings
    Case management7.011 Ratings00 Ratings
    Call center management7.28 Ratings00 Ratings
    Help desk management7.19 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Insightly and Rippling HCM
    Feature
    Insightly
    7.2
    330 Ratings
    7% below category average
    Rippling HCM
    -
    Ratings
    Lead management6.8314 Ratings00 Ratings
    Email marketing7.7263 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Insightly and Rippling HCM
    Feature
    Insightly
    6.8
    406 Ratings
    12% below category average
    Rippling HCM
    -
    Ratings
    Task management7.1392 Ratings00 Ratings
    Billing and invoicing management6.039 Ratings00 Ratings
    Reporting7.3342 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Insightly and Rippling HCM
    Feature
    Insightly
    7.6
    367 Ratings
    1% below category average
    Rippling HCM
    -
    Ratings
    Forecasting7.092 Ratings00 Ratings
    Pipeline visualization7.9344 Ratings00 Ratings
    Customizable reports7.8331 Ratings00 Ratings
    Customization
    Comparison of Customization features of Insightly and Rippling HCM
    Feature
    Insightly
    7.5
    369 Ratings
    2% below category average
    Rippling HCM
    -
    Ratings
    Custom fields8.4368 Ratings00 Ratings
    Custom objects7.7126 Ratings00 Ratings
    Scripting environment6.86 Ratings00 Ratings
    API for custom integration7.3195 Ratings00 Ratings
    Security
    Comparison of Security features of Insightly and Rippling HCM
    Feature
    Insightly
    7.6
    316 Ratings
    10% below category average
    Rippling HCM
    -
    Ratings
    Single sign-on capability7.8282 Ratings00 Ratings
    Role-based user permissions7.4217 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Insightly and Rippling HCM
    Feature
    Insightly
    7.4
    90 Ratings
    1% below category average
    Rippling HCM
    -
    Ratings
    Social data6.825 Ratings00 Ratings
    Social engagement8.078 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Insightly and Rippling HCM
    Feature
    Insightly
    6.4
    159 Ratings
    16% below category average
    Rippling HCM
    -
    Ratings
    Marketing automation7.7159 Ratings00 Ratings
    Compensation management5.14 Ratings00 Ratings
    Platform
    Comparison of Platform features of Insightly and Rippling HCM
    Feature
    Insightly
    5.9
    328 Ratings
    25% below category average
    Rippling HCM
    -
    Ratings
    Mobile access5.9328 Ratings00 Ratings
    Human Resource Management
    Comparison of Human Resource Management features of Insightly and Rippling HCM
    Feature
    Insightly
    -
    Ratings
    Rippling HCM
    9.1
    1055 Ratings
    10% above category average
    Employee demographic data00 Ratings8.8746 Ratings
    Employment history00 Ratings8.9775 Ratings
    Job profiles and administration00 Ratings9.3884 Ratings
    Workflow for transfers, promotions, pay raises, etc.00 Ratings9.3783 Ratings
    Organizational charting00 Ratings9.3921 Ratings
    Organization and location management00 Ratings9.1820 Ratings
    Compliance data (COBRA, OSHA, etc.)00 Ratings9.0632 Ratings
    Payroll Management
    Comparison of Payroll Management features of Insightly and Rippling HCM
    Feature
    Insightly
    -
    Ratings
    Rippling HCM
    9.4
    1101 Ratings
    14% above category average
    Pay calculation00 Ratings9.4990 Ratings
    Off-cycle/On-Demand payment00 Ratings9.2693 Ratings
    Benefit plan administration00 Ratings9.1970 Ratings
    Direct deposit files00 Ratings9.5970 Ratings
    Salary revision and increment management00 Ratings9.5743 Ratings
    Reimbursement management00 Ratings9.4647 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of Insightly and Rippling HCM
    Feature
    Insightly
    -
    Ratings
    Rippling HCM
    9.2
    990 Ratings
    11% above category average
    Approval workflow00 Ratings9.5958 Ratings
    Balance details00 Ratings9.2911 Ratings
    Annual carry-forward and encashment00 Ratings9.0682 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of Insightly and Rippling HCM
    Feature
    Insightly
    -
    Ratings
    Rippling HCM
    9.2
    1152 Ratings
    11% above category average
    View and generate pay and benefit information00 Ratings9.41091 Ratings
    Update personal information00 Ratings9.51140 Ratings
    View company policy documentation00 Ratings9.3952 Ratings
    Employee recognition00 Ratings8.7630 Ratings
    View job history00 Ratings9.0818 Ratings
    Asset Management
    Comparison of Asset Management features of Insightly and Rippling HCM
    Feature
    Insightly
    -
    Ratings
    Rippling HCM
    8.6
    489 Ratings
    7% above category average
    Tracking of all physical assets00 Ratings8.6490 Ratings
    HR Reporting
    Comparison of HR Reporting features of Insightly and Rippling HCM
    Feature
    Insightly
    -
    Ratings
    Rippling HCM
    8.8
    591 Ratings
    15% above category average
    Report builder00 Ratings8.6574 Ratings
    Pre-built reports00 Ratings8.8543 Ratings
    Ability to combine HR data with external data00 Ratings8.9495 Ratings
    Onboarding
    Comparison of Onboarding features of Insightly and Rippling HCM
    Feature
    Insightly
    -
    Ratings
    Rippling HCM
    9.2
    818 Ratings
    13% above category average
    New hire portal00 Ratings9.4797 Ratings
    Manager tracking tools00 Ratings9.1622 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of Insightly and Rippling HCM
    Feature
    Insightly
    -
    Ratings
    Rippling HCM
    9.0
    475 Ratings
    10% above category average
    Corporate goal setting00 Ratings9.1408 Ratings
    Individual goal setting00 Ratings9.0436 Ratings
    Line-of sight-visibility00 Ratings9.1405 Ratings
    Performance tracking00 Ratings8.9435 Ratings
    Performance Management
    Comparison of Performance Management features of Insightly and Rippling HCM
    Feature
    Insightly
    -
    Ratings
    Rippling HCM
    9.3
    544 Ratings
    15% above category average
    Performance plans00 Ratings9.2487 Ratings
    Performance improvement plans00 Ratings9.1461 Ratings
    Review status tracking00 Ratings9.2486 Ratings
    Review reminders00 Ratings9.5514 Ratings
    Multiple review frequency00 Ratings9.4443 Ratings
    Succession Planning
    Comparison of Succession Planning features of Insightly and Rippling HCM
    Feature
    Insightly
    -
    Ratings
    Rippling HCM
    9.1
    402 Ratings
    14% above category average
    Create succession plans/pools00 Ratings8.9336 Ratings
    Candidate ranking00 Ratings9.1345 Ratings
    Candidate search00 Ratings9.2362 Ratings
    Candidate development00 Ratings9.4342 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Insightly and Rippling HCM
    Feature
    Insightly
    -
    Ratings
    Rippling HCM
    9.0
    461 Ratings
    13% above category average
    Job Requisition Management00 Ratings9.0366 Ratings
    Company Website Posting00 Ratings8.9355 Ratings
    Publish to Social Media00 Ratings9.1310 Ratings
    Job Search Site Posting00 Ratings8.9319 Ratings
    Duplicate Candidate Prevention00 Ratings8.9321 Ratings
    Applicant Tracking00 Ratings9.1353 Ratings
    Notifications and Alerts00 Ratings9.1432 Ratings
    Best Alternatives
    InsightlyRippling HCM
    Small Businesses
    Salesflare
    Score10 out of 10
    UZIO
    Score9.4 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Zoho People
    Score8.6 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    PeopleStrong
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    InsightlyRippling HCM
    Likelihood to Recommend
    7.8
    (444 ratings)
    9.2
    (1204 ratings)
    Likelihood to Renew
    8.7
    (36 ratings)
    8.9
    (22 ratings)
    Usability
    7.5
    (180 ratings)
    9.4
    (1201 ratings)
    Availability
    9.0
    (6 ratings)
    9.1
    (1 ratings)
    Performance
    7.9
    (25 ratings)
    9.1
    (1 ratings)
    Support Rating
    8.9
    (34 ratings)
    9.1
    (902 ratings)
    In-Person Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Online Training
    9.0
    (8 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.2
    (26 ratings)
    8.0
    (10 ratings)
    Configurability
    9.9
    (18 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    8.4
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    9.0
    (10 ratings)
    -
    (0 ratings)
    Product Scalability
    9.0
    (9 ratings)
    9.1
    (1 ratings)
    Professional Services
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    7.8
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    InsightlyRippling HCM
    Likelihood to Recommend
    Unbounce
    There are a lot of things Insightly is great with for Career Services but much of my job is updating things manually because Insightly doesn't have a way to help me manage the database the way we need to. We have multiple academic records per students but needed to have fields that are multiselect on our contacts. These are all manually updated which are very tedious and not the best for what we need it to be able to do
    Incentivized
    Read full review
    Rippling
    When I first started my new job, it was an additional one on top of a day job I already had. I didn't have time to waste between getting home and starting this new night job, so the first thing that I found was that I was blown away at how quickly and easily I could log in and start. When starting a new job, I didn't need the added stress of learning another app/portal when I had more important things to learn. I am really grateful for those 2 factors alone. Once I got more familiar with the portal, I was able to search around a bit and found some great features that have just enriched the experience even more...no training needed.
    Read full review
    Pros
    Unbounce
    • The ability to set up filters to generate lists based on just the categories I am interested in.
    • It's integration with our sales data so we can see customer spending trends across multiple years and seasons.
    • The ability to circle back to previous email correspondence to refresh on past conversations with individual clients.
    Incentivized
    Read full review
    Rippling
    • Keeping track of and entering time off and watching time of approvals
    • Providing fast links to access accounts for health/retirement benefits
    • Extremely convenient access to see how much money is left in my flexible savings account and reordering a new card if I need one
    Read full review
    Cons
    Unbounce
    • Once you are immersed in the platform, for all of its integration kudos, the platform became "intuitive" if that is the right word for it. There was some push back from staff on deployment.
    • The service and support team at Insightly was very responsive, but it seemed as if they had fielded similar complaints, and slower learning curves than we expected.
    • Unfortunately, while all has worked out nicely now and we are very happy with the platform, we had to have additional instruction time for all the staff during onboarding as workflows, dashboards, and pipelines were more time intensive than expected on the demo.
    Incentivized
    Read full review
    Rippling
    • The overall look and feel of Rippling is dated; it looks like it's straight out of the 00's.
    • The could be more functionality in the LMS, expanded features, more options, it works, and it's basic, but it could be really great with a few added features.
    • The shift from using people's personal email to log in to their work email, not everyone wants to use their personal information to log into a work system.
    Read full review
    Likelihood to Renew
    Unbounce
    Insightly offers a great product; it's the right fit for our company at this time. We were, however, considering moving to Contactually due to their cost effective automation features. However, they lacked the project management capabilities of Insightly. As our company grows, we would love to stay with Insightly - and if they can nail the automation and add the ability to customize a little bit more, it would be the perfect solution for us. For a larger company with a more involved sales team, you might find the metrics/reporting to be a bit basic. Insightly offers great customer service even to free customers
    Read full review
    Rippling
    I've been fully impressed with the tool so far in my 6 months of being a daily user. It's rare to run into an issue that can't be solved. Customer service is quick to respond and are usually very helpful. The price is great for the upgrade we got from our past tool. We hit our ROI within the first month.
    Incentivized
    Read full review
    Usability
    Unbounce
    Anyone with any experience with a working knowledge of Facebook or using a Windows computer will be able to quickly adapt to Insightly and use it to suit their needs. It can become more difficult to use as a company might have custom workflows or Insightly customer service might need to customize the program to better suit a company's need. A slow introduction to the system is better than having to learn the program quickly. Parts and knowledge build on each other so it hard to grasp all at once. The learning curve for Insightly is 2-3 weeks while mastery comes with time and exposure to the program
    Incentivized
    Read full review
    Rippling
    It is easy to use. It has an option to favorite commonly used functions, such as timekeeping and payroll. The app is easily accessible and easy to use, thanks to a quick-use option. This can be managed remotely and is great for all things HR for a company employee.
    Incentivized
    Read full review
    Reliability and Availability
    Unbounce
    The provider is 100% available, with no downtime, maintenance, or unexpected outages. We have been able to perform solid continuous services for 12 months without any interruptions. We have backups as well, unlike the in-house backup that they keep on their end. I believe they have a very good redundancy and backup infrastructure in case they get any outages.
    Incentivized
    Read full review
    Rippling
    I like that the availability in using Rippling at any given time is useful to me. Getting on the site freely when I need gives me security of knowing that I can be in control of viewing health insurance and hours information. I have yet to get any errors in using the Rippling app.
    Incentivized
    Read full review
    Performance
    Unbounce
    Pages normally load quickly, but every now and then, as entering updates to fields, it take a while to update. Sometimes even after refreshing the screen, we have to exit and go back in to get the fields or queries to update.
    Incentivized
    Read full review
    Rippling
    Rippling's performance has been great, no errors or glitches yet so far. I am confident that Going from one page to the next and all its complexity usage does not lag or times out, it works effectively and efficiently. While using Rippling and other apps it does not tend to slow it down, works great. No complaints.
    Incentivized
    Read full review
    Support Rating
    Unbounce
    We have used Insightly for almost 2 years now. We have always been able to get in touch with support for a variety of reasons and they have never disappointed us. The support staff have always been very understanding. They have assisted with answers to our questions and have provided great tech support. We would highly recommend them.
    Incentivized
    Read full review
    Rippling
    I have contacted support one time, and I was assisted by the Artificial Intelligence bot. Not only did it help with my inquiry, but it also went the extra mile by suggesting other options. I was looking for a feature I could not find, and it was very helpful. It would be nice also to chat with an actual person.
    Incentivized
    Read full review
    In-Person Training
    Unbounce
    Well, we didn’t get the chance to do this in-person training but rather one-on-one online training with HR in-house. There were PowerPoints to discuss as well as video instructions on how to use the app, so it was okay. We were able to play around with it during the training or onboarding session.
    Incentivized
    Read full review
    Rippling
    No answers on this topic
    Online Training
    Unbounce
    I've used Insightly's online training &/ or learned as I went. I've found the blogs and online written material helpful. I've also attended a few webinars, which can be useful if you use a J-I-T approach so as not to overwhelm you (or your staff) with functionality that you are using just yet. The fact that it's all available on their website and you can learn at your own pace is invaluable
    Incentivized
    Read full review
    Rippling
    No answers on this topic
    Implementation Rating
    Unbounce
    did not participate in the implementation of this product did not participate in the implementation of this product did not participate in the implementation of this product did not participate in the implementation of this product did not participate in the implementation of this product did not participate in the implementation of this product
    Incentivized
    Read full review
    Rippling
    It's really easy to implement in comparison to other tools or applications. Different key points are easily configured and implemented as per need, having different configurations in systems. Implementation is something which binds the different parameters of an organization in a single row. Implementation of rippling is much easier, quicker, and error free than any other software. I recommend it strongly!
    Incentivized
    Read full review
    Alternatives Considered
    Unbounce
    Insightly is significantly better than Zendesk. It is easy to use, pleasant to look at, and makes sense. However, I don't think Insightly is fair now compared to Salesforce. Insightly can do many of the same things as Salesforce, but I've only started on some of these features. Insightly has excellent potential, and its support team drives me to make it what I believe it can be. For the price, I believe Insightly is worth it.
    Incentivized
    Read full review
    Rippling
    Rippling has a much more modern, user-friendly approach, and it continues to build out their product suite to help create a seamlessly integrated eco-system. BambooHR is also more modern, but doesn't seem to have the broad product suite that Rippling is pursuing. UKG felt so disconnected and archaic to work with... quite painful, actually. I really like that Rippling has been extremely supportive with the onboarding process, ensuring that you work with various members of their implementation team to get things up and running which leads to a better experience and quicker ROI.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Unbounce
    I don’t have the exact answers for this, but our accounting or finance department negotiates this. They always handle this kind of stuff and negotiate yearly licenses. Usually, they purchase 10 licenses in bulk and ask for a discount in bulk. Other than that, if there are any issues encountered on the app, they account for that. If it’s broken, that’s also taken into consideration when renewing the contract.
    Incentivized
    Read full review
    Rippling
    No answers on this topic
    Scalability
    Unbounce
    (+) Being able to download my LinkedIn connections was a huge benefit. (+) I use the task function to stay on top of my follow-up activity which is another positive feature. (+) The sorting capabilities also help me pinpoint the contacts that I need to stay on top of. (-) When I add a new lead from an existing organization, I would like the organization's information to automatically populate the fields like address, website, description. I enter all that information manually. (-) My mass mailing experience has been tedious due to the email function being interrupted and crashing due to bad email addresses in some of my records. (-) Many of my leads do not have current email addresses. I wish Insightly offered a tool to help find email addresses. I spend too much time researching to find email addresses.
    Incentivized
    Read full review
    Rippling
    I can go on here and see all my hours and pto plus health benefits. I like to have the work handbook handy to refer to legal things. How to work my role within it's limits. Being able to put in my hours and view when they are approved is a huge benefit for me.
    Incentivized
    Read full review
    Professional Services
    Unbounce
    Our Customer Success Manager was great. A real professional and knowledgeable about the features and how they worked with our requirements
    Incentivized
    Read full review
    Rippling
    No answers on this topic
    Return on Investment
    Unbounce
    • Positive Impact>Visibility is critical when it comes to taking proactive measures within the organization. The Insightly Tool has helped use with that which minimizes costs when it comes to rework. We can proactively plan for upcoming growth and identify areas of improvement.
    Incentivized
    Read full review
    Rippling
    • It was great to receive money from other country.
    • It was very helpful to use an user friendly platform for my first oversea job.
    • It was great to keep track of the amount of money I've received for the time I was employed overseas.
    Incentivized
    Read full review
    ScreenShots

    Insightly Screenshots

    Screenshot of Insightly's lead status and activity tracking, available so that nothing falls through the cracks.Screenshot of the reporting feature, which provides insight into sales and productivity performance.Screenshot of the Insightly Opportunities dashboard.Screenshot of Insightly on mobile.Product screenshotProduct screenshot

    Rippling HCM Screenshots

    Screenshot of the Rippling Dashboard: Employees' home for their payroll, benefits, documents, devices, expenses, and apps.Screenshot of Rippling Payroll: Runs payroll in 90 seconds. Pays employees and contractors around the world. Automatic tax filing.Screenshot of Rippling Benefits Administration: For the management of employees' Medical, Dental, Vision, 401K, FSA, HSA, and commuter benefits.Screenshot of Rippling Single Sign-On: Employees can access all of their SaaS apps in one click from their Rippling dashboard.Screenshot of Rippling’s Time & Attendance platform. This integrates with the rest of the product suite so that when employees clock in, their approved hours automatically synced with payroll and accounting systems.Screenshot of Rippling Mobile Device Management: To manage employees' computers and devices 100% remotely.