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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Sage Intacct

    Score8.6 out of 10
    N/ASage Intacct is a cloud ERP system targeted at high-growth small and medium-sized businesses. Intacct includes applications for core financials and accounting, purchasing, order management, and financial reporting and business intelligence. It also integrates with 3rd party software like Salesforce.N/A

    Agentforce Commerce

    Score7.9 out of 10
    N/ASalesforce Agentforce Commerce (formerly Commerce Cloud, and Demandware before that) is a cloud-based eCommerce solution for enterprises with merchandising tools, such as sorting, filtering, and image zooming, allowing customers to browse products.

    $4

    per month

    Pricing
    Sage IntacctAgentforce Commerce
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Sage IntacctAgentforce Commerce
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsMust contact sales team for pricing.B2B Commerce: Starter - $4 price/order Growth - $6 price/order Plus - $8 price/order B2C Commerce: Starter - 1% Gross Merchandise Value Growth - 2% Gross Merchandise Value Plus - 3% Gross Merchandise Value B2B2C Commerce: 1% Gross Merchandise Value
    More Pricing Information
    Community Pulse
    Sage IntacctAgentforce Commerce
    Considered Both Products
    Sage
    Chose Sage Intacct
    We had previously used Xero and it just wasn't fit for purpose anymore. We looked at Netsuite vs Sage Intacct and Sage Intacct definitely felt like more of the correct fit.

    Sage Intacct is scalable which is what we wanted given our planned exponential growth over the coming …
    Incentivized
    Chose Sage Intacct
    We selected Sage Intacct because I used it before and thought it was ok then and based on their sales pitch thought they had come along way from their earlier short comings, I feel I was wrong and their sales rep was convincing. Nothing that he indicated had been improved in …
    Incentivized
    Chose Sage Intacct
    I didn't help select Sage Intacct. Dynamics GP was more user friendly. The reports were easier to use with filtering and formatting. The amount of time changing reports to a new year is horrible. Editing and formatting reports is horrible in Sage.
    Incentivized
    Chose Sage Intacct
    Sage had the look and feel that we needed. It was priced right for our needs and we have been able to safely capture our data on their cloud data backup. We use SFDC as our CRM, but we wanted a little diversification with a newer company like Sage. Knock on wood it's been …
    Incentivized
    Chose Sage Intacct
    We used MS Dynamics back when it was still called Great Plains. I actually loved that software. It was so user-friendly, intuitive, and easy to use! Switching to [Sage] Intacct was a little difficult, as it was not quite as intuitive and easy to figure out. Sage Intacct is, …
    Incentivized
    Chose Sage Intacct
    N/A
    Incentivized
    Chose Sage Intacct
    Intacct is much easier to use and faster to process transactions. Intacct also has a much easier to use reporting feature. It is simple to customize reporting for each entity and end user. This provides us more real time information to make better financial decisions.
    Incentivized
    Salesforce
    No answer on this topic
    Key User Insights
    Would buy again
    93%
    Would buy again
    1038 Answers
    88%
    Would buy again
    21 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    848 Answers
    80%
    Delivers good value for the price
    16 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    1057 Answers
    88%
    Happy with the feature set
    21 Answers
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    524 Answers
    94%
    Lived up to sales and marketing promises
    15 Answers
    Implementation went as expected
    81%
    Implementation went as expected
    595 Answers
    83%
    Implementation went as expected
    15 Answers
    Features
    Sage IntacctAgentforce Commerce
    Payroll Management
    Comparison of Payroll Management features of Sage Intacct and Salesforce Agentforce Commerce
    Feature
    Sage Intacct
    7.0
    358 Ratings
    8% below category average
    Salesforce Agentforce Commerce
    -
    Ratings
    Pay calculation7.05 Ratings00 Ratings
    Benefit plan administration6.45 Ratings00 Ratings
    Direct deposit files7.14 Ratings00 Ratings
    Salary revision and increment management6.94 Ratings00 Ratings
    Reimbursement management7.5358 Ratings00 Ratings
    Customization
    Comparison of Customization features of Sage Intacct and Salesforce Agentforce Commerce
    Feature
    Sage Intacct
    7.6
    867 Ratings
    0% above category average
    Salesforce Agentforce Commerce
    -
    Ratings
    API for custom integration7.8815 Ratings00 Ratings
    Plug-ins7.4656 Ratings00 Ratings
    Security
    Comparison of Security features of Sage Intacct and Salesforce Agentforce Commerce
    Feature
    Sage Intacct
    8.7
    1313 Ratings
    6% above category average
    Salesforce Agentforce Commerce
    -
    Ratings
    Single sign-on capability8.81072 Ratings00 Ratings
    Role-based user permissions8.61278 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Sage Intacct and Salesforce Agentforce Commerce
    Feature
    Sage Intacct
    7.8
    1406 Ratings
    0% below category average
    Salesforce Agentforce Commerce
    -
    Ratings
    Dashboards7.81266 Ratings00 Ratings
    Standard reports8.01367 Ratings00 Ratings
    Custom reports7.61353 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Sage Intacct and Salesforce Agentforce Commerce
    Feature
    Sage Intacct
    8.0
    1544 Ratings
    5% above category average
    Salesforce Agentforce Commerce
    -
    Ratings
    Accounts payable8.31434 Ratings00 Ratings
    Accounts receivable8.11259 Ratings00 Ratings
    Cash management8.01337 Ratings00 Ratings
    Bank reconciliation8.11326 Ratings00 Ratings
    Expense management7.9936 Ratings00 Ratings
    Time tracking6.9503 Ratings00 Ratings
    Fixed asset management7.4685 Ratings00 Ratings
    Multi-currency support7.8515 Ratings00 Ratings
    Multi-division support8.5843 Ratings00 Ratings
    Regulations compliance7.6513 Ratings00 Ratings
    Electronic tax filing7.7381 Ratings00 Ratings
    Self-service portal7.4644 Ratings00 Ratings
    Global Financial Support8.0376 Ratings00 Ratings
    Intercompany Accounting8.4887 Ratings00 Ratings
    Journals and Reconciliations8.71241 Ratings00 Ratings
    Enterprise Accounting8.1534 Ratings00 Ratings
    Configurable Accounting8.2729 Ratings00 Ratings
    Centralized Rules Framework7.9526 Ratings00 Ratings
    Standardized Processes8.3854 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of Sage Intacct and Salesforce Agentforce Commerce
    Feature
    Sage Intacct
    6.8
    498 Ratings
    7% below category average
    Salesforce Agentforce Commerce
    -
    Ratings
    Inventory tracking7.8364 Ratings00 Ratings
    Automatic reordering5.58 Ratings00 Ratings
    Location management8.5463 Ratings00 Ratings
    Manufacturing module5.25 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of Sage Intacct and Salesforce Agentforce Commerce
    Feature
    Sage Intacct
    7.5
    736 Ratings
    2% above category average
    Salesforce Agentforce Commerce
    -
    Ratings
    Pricing7.7461 Ratings00 Ratings
    Order entry8.0654 Ratings00 Ratings
    Credit card processing7.4464 Ratings00 Ratings
    Cost of goods sold6.314 Ratings00 Ratings
    End-to-end order visibility8.2379 Ratings00 Ratings
    Online Storefront
    Comparison of Online Storefront features of Sage Intacct and Salesforce Agentforce Commerce
    Feature
    Sage Intacct
    -
    Ratings
    Salesforce Agentforce Commerce
    8.9
    44 Ratings
    13% above category average
    Product catalog & listings00 Ratings9.339 Ratings
    Product management00 Ratings9.339 Ratings
    Bulk product upload00 Ratings8.138 Ratings
    Branding00 Ratings9.139 Ratings
    Mobile storefront00 Ratings9.335 Ratings
    Product variations00 Ratings9.341 Ratings
    Website integration00 Ratings8.639 Ratings
    Visual customization00 Ratings8.040 Ratings
    CMS00 Ratings9.437 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of Sage Intacct and Salesforce Agentforce Commerce
    Feature
    Sage Intacct
    -
    Ratings
    Salesforce Agentforce Commerce
    9.1
    34 Ratings
    17% above category average
    Abandoned cart recovery00 Ratings8.928 Ratings
    Checkout user experience00 Ratings9.234 Ratings
    Online Payment System
    Comparison of Online Payment System features of Sage Intacct and Salesforce Agentforce Commerce
    Feature
    Sage Intacct
    -
    Ratings
    Salesforce Agentforce Commerce
    9.5
    33 Ratings
    13% above category average
    eCommerce security00 Ratings9.533 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of Sage Intacct and Salesforce Agentforce Commerce
    Feature
    Sage Intacct
    -
    Ratings
    Salesforce Agentforce Commerce
    8.3
    38 Ratings
    8% above category average
    Promotions & discounts00 Ratings8.736 Ratings
    Personalized recommendations00 Ratings8.138 Ratings
    SEO00 Ratings8.233 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of Sage Intacct and Salesforce Agentforce Commerce
    Feature
    Sage Intacct
    -
    Ratings
    Salesforce Agentforce Commerce
    9.2
    41 Ratings
    13% above category average
    Multi-site management00 Ratings9.235 Ratings
    Order processing00 Ratings8.938 Ratings
    Inventory management00 Ratings9.237 Ratings
    Shipping00 Ratings9.530 Ratings
    Custom functionality00 Ratings9.338 Ratings
    Best Alternatives
    Sage IntacctAgentforce Commerce
    Small Businesses
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    Ecwid by Lightspeed
    Score10 out of 10
    Medium-sized Companies
    MYOB
    Score8.3 out of 10
    Shopify
    Score8.7 out of 10
    Enterprises
    Microsoft Dynamics GP
    Score5.4 out of 10
    IBM Digital Commerce
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Sage IntacctAgentforce Commerce
    Likelihood to Recommend
    8.3
    (1593 ratings)
    8.7
    (55 ratings)
    Likelihood to Renew
    5.2
    (85 ratings)
    7.8
    (11 ratings)
    Usability
    4.7
    (140 ratings)
    9.2
    (11 ratings)
    Availability
    9.0
    (14 ratings)
    8.0
    (1 ratings)
    Performance
    10.0
    (15 ratings)
    9.0
    (1 ratings)
    Support Rating
    2.4
    (129 ratings)
    9.0
    (3 ratings)
    In-Person Training
    8.2
    (6 ratings)
    8.0
    (1 ratings)
    Online Training
    1.0
    (14 ratings)
    -
    (0 ratings)
    Implementation Rating
    1.0
    (22 ratings)
    8.0
    (2 ratings)
    Configurability
    3.0
    (13 ratings)
    -
    (0 ratings)
    CPA Rating
    7.8
    (26 ratings)
    -
    (0 ratings)
    Ease of integration
    6.3
    (311 ratings)
    -
    (0 ratings)
    Product Scalability
    2.0
    (12 ratings)
    -
    (0 ratings)
    Vendor post-sale
    1.0
    (11 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    1.0
    (11 ratings)
    -
    (0 ratings)
    User Testimonials
    Sage IntacctAgentforce Commerce
    Likelihood to Recommend
    Sage
    It depends on the scale and nature of the organisation, but for a business like ours, i.e. a medium sized business with several entities operating in more than one location with different currencies, I think it is a very good fit. It is relatively easy to get to grips with and provides a good level of functionality.
    Incentivized
    Read full review
    Salesforce
    Global Sites; larger commerce organizations but not too large where the % rev-share would affect its feasibility in a feature comparison. Salesforce is rock solid in infrastructure and rarely has outages or issues; it scaled appropriately for holiday peak and was able to accomplish anything we put our minds to as long as we staffed development appropriately. The latter, however, is not to be overlooked. Developers are necessary and expensive.
    Incentivized
    Read full review
    Pros
    Sage
    • Excellent roll-up reporting of various categories of expenses across multiple depts. Data is not siloed when we want to find all revenue sources across business entities, for example, or even down to details such as what is spent on "discretionary" expense elements.
    • Coding nomenclature is flexible and makes sense across business areas. Again, this allows for both more effective capture of data and with reporting slices and iterations.
    • Sage Intacct's open architecture (availability of APIs and already existing hooks) has made integration with other system tool-sets easier than we would ever have thought.
    Incentivized
    Read full review
    Salesforce
    • Traffic - When we have sales, our traffic will increase exponentially and their cloud can handle the huge uptick in traffic we receive without overloading our servers.
    • Site updates - it continually monitors in the background for any upgrades or updates needed so we don't have to go in and do it ourselves. A real time saver!
    • Integration - outside plugins and add-ons are easy to install with Salesforce commerce cloud as it allows a seamless integration of extra plug ins onto our site.
    Incentivized
    Read full review
    Cons
    Sage
    • The budgeting module is archaic. It needs to have more application features, including tracking changes made throughout the year.
    • The creation of reports is complicated and lacks sufficient filtering options during the process.
    • The Purchasing module should be more flexible, allowing users to add change orders to an existing PO rather than creating a new one.
    Incentivized
    Read full review
    Salesforce
    • The UX within the Business Manager portion of Demandware, the primary interface for marketers, is generally a confusing, inconsistent mess. Particularly infuriating are the lack of consistency for search and sort behavior within the tool.
    • A number of useful features, such as the ability to set schedules or tie features to unique customer segments, have seemingly arbitrary limitations imposed.
    • Demandware's idea of leveraging the community to be a learning resource and a sounding board for new ideas and features is a nice theory, but in practice it doesn't work for businesses with a lot of customization. I'm left with the impression that individual support is not a priority.
    Incentivized
    Read full review
    Likelihood to Renew
    Sage
    Sage Intacct is continuously evolving and increasing it's functionalities. I am excited to attend conferences to learn what is in the roadmap for future releases. Additionally, using Sage Intacct allows me grow as a professional, I am really enjoy the knowledge that I have within the product to be able to share my experiences.
    Incentivized
    Read full review
    Salesforce
    A huge factor influencing our decision to remain on the Demandware platform is that our new parent company is standardizing all its luxury brands in the US on it. We are fortunate. However, even if we had remained an independent company, I believe we would continue on the Demandware platform for all the reasons outlined in this review. I appreciate the stability the platform has provided to our eCommerce site in the last three years as well as the continuous improvements and technological advances being rolled out that will allow us to keep the site fresh, engaging, modern and stable. I've heard many horror stories from colleagues on other platforms who struggle with the expense and complexity involved with making what should be minor and simple changes and updates to their sites.
    Read full review
    Usability
    Sage
    The ease of use as a seasoned user is wonderful; however, new users struggle to adapt to the program efficiently. Better training videos--all in one location--would be beneficial. The use of a "sandbox" environment is a great tool for new employees or for the fiscal department to test certain journal entries or other transactions to verify accuracy of data.
    Incentivized
    Read full review
    Salesforce
    The overall ease of using the system. Consolidation in location for our team members. Mobile application for on the go research, as many of our team members are constantly traveling to job sites or to meet clients. No more duplicate calls to current customers, since we have 12 different divisions that span the company. Mostly the ability to look at the database when our team members begin cultivating a new
    lead/prospect with a potential customer to see if anyone within the team has a
    relationship with that person or the company they work for.
    Incentivized
    Read full review
    Reliability and Availability
    Sage
    There has only been one occurrence where Sage Intacct was not available to me, however I had already been working a number of hours trying to get a project completed. It honestly allowed me to step back and take a much needed break.
    Incentivized
    Read full review
    Salesforce
    We have only had one instance where the platform went down in the time we have been using it.
    Read full review
    Performance
    Sage
    As fas as integration is concerned I don't feel this slows Sage Intacct down at all. However, sometimes I do feel it takes some larger reports more time to load due to all the detail. As well as, I "move very fast" in my motions so sometimes I double click on fuctions too quickly and the system seems to think that I have a duplicate request.
    Incentivized
    Read full review
    Salesforce
    No answers on this topic
    Support Rating
    Sage
    Only a few times have we had to reach out to support, and every time we did, we received a relatively quick response and a solution was found fairly quickly. Only once was there an issue that took longer than a week to resolve, but it still did eventually get solved.
    Incentivized
    Read full review
    Salesforce
    They are very responsive and a support technician will be assigned quickly. Even if there is further clarification needed for the ticket, or a solution is not immediately available, you feel that someone is there and staying on top of the issue. Most common issues are resolved quickly and satisfactorily.
    Incentivized
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    In-Person Training
    Sage
    I have taken in person training classes at several of the annual Sage Intacct user conferences. It is very interactive and the trainers are very easy to follow and understand. They are great at getting everyone in the class involved. They also make sure everyone has learned to task before moving to a new one.
    Incentivized
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    Salesforce
    The in-person training was thorough. Trainer was pretty dry, but covered everything really well.
    Read full review
    Online Training
    Sage
    The free training is very minimal. For what we pay for the service, I would like more training. We end up training new users in-house because the provided free training is not nearly comprehensive enough. That being said, the training provided, for the material covered, was adequate and relevant for the given topics.
    Incentivized
    Read full review
    Salesforce
    No answers on this topic
    Implementation Rating
    Sage
    I would not use a thrid party administrator to implement your system, especially if you are going to be modifying the system at all. Use Intacct implementors as they will be able to better support you on any issues that come up after you go live.
    Incentivized
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    Salesforce
    Implementation went fairly smoothly.
    Read full review
    Alternatives Considered
    Sage
    We evaluated Sage Intacct alongside many other options, but Blackbaud and NetSuite were the frontrunners. They all were cloud-based and capable systems, but for our team, Sage Intacct was the clearer choice for a few reasons.
    First, usability. Our team has varying levels of accounting experience, and Sage felt more intuitive across those different levels. The others could be powerful, but it also felt like it required more technical depth to navigate day-to-day, which was a concern for a small team. Second, functionality out of the box. Sage Intacct had more of what we needed built in without requiring a significant number of add-ons, which kept the solution simpler and the pricing more predictable.
    Third, nonprofit fit. Sage Intacct is purpose-built for organizations like ours, and that showed in the functionality available and the system's overall design. And finally, our implementation partner, RSM, was well-versed in Sage Intacct and gave us confidence that we would have the right support behind us. That partnership was part of the overall value of choosing Sage.
    Incentivized
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    Salesforce
    When I think of Salesforce products, I sometimes think of them interchangeably as one big lump. It's hard not to be incredibly immersed in the ecosystem day in and day out and taking advantage of resources like Trailhead. While Microsoft Dynamics compares in quality and offerings, it doesn't offer the same engagement and resources as Salesforce in its communications, social, and marketing, which makes a difference in terms of relevance and help. Commerce Cloud comes with the support you need to succeed and the tools you need to grow. In a high demand consumer world, we need products like this to keep up and get ahead. The minute we catch up, we're behind. Salesforce helps you stay on pace and create the unique and personalized experiences customers everywhere expect.
    Incentivized
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    Scalability
    Sage
    You can do a lot with this system and integrate it with a lot of your additional systems you use daily.
    Incentivized
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    Salesforce
    No answers on this topic
    Return on Investment
    Sage
    • Positive - It runs better than our old software when we all work together, rather than having to sign off on each other and deal with syncing issues.
    • Negative - It's not as easy to go back to fix an amount, a date, etc. Sometimes, a very small mistake needs to be corrected by voiding and redoing the entire transaction.
    • We can successfully sync other software we use with Intacct! It reduces workload when things are automated.
    Incentivized
    Read full review
    Salesforce
    • In my experience I see most of the retailers see better sales after moving to Demandware.
    • Site performance is really good if the application built with best practices suggested by Demandware.
    • Service integrations have some limitations in terms of quota etc but still all are inside manageable grounds.
    Incentivized
    Read full review
    ScreenShots

    Sage Intacct Screenshots

    Screenshot of Accounts Receivable: Automate accounts receivable processes.Screenshot of Revenue Recognition: Automated and compliant revenue recognition with complete support for ASC 606 and IFRS 15.Screenshot of Real-Time Reporting: Real-time reporting with up-to-minute financials across multiple business dimensions. Show only the metrics that matter based on the user viewing the dashboard.Screenshot of the times and expense management dashboard, which is customized to reflect the user's role, displaying relevant information that aligns with their position, thereby presenting each individual with the data most pertinent to their responsibilities.Screenshot of the detailed company metrics used to forecast business growth.Screenshot of the order management workflows, which are automated to accelerate quote-to-cash sales