Likelihood to Recommend Intellum leads the field in reporting; something I didn't even know I really needed/wanted until we purchased this LMS. While I realize that most Learning Management Systems are designed to support online, auto-assigned content for people to complete on a device, 80% (sometimes more) of our training is delivered in person (we are a quarry company, and our learners do much better with Instructor Led Training). Sometimes it is difficult to find a workaround in Intellum that allows us the flexibility and consistency we require for managing our in-person learning needs.
Read full review They have to try out within their own use case scenarios with a sample learner, and test the features of their course and delivery needs. As there is not a content structuring tool, the course author has to have expertise in content and instruction design to create their own materials. The rest is easy to test and check. Test it on all browsers and test the functionality under various internet service speeds.
Read full review Pros Easy to use interface. The quick options to add content to pages, and drag and drop organization, makes it easy for anyone to jump in and start adding information. Intellum is not just mobile responsive but mobile-friendly. This makes it super easy for people to view our content anywhere they are, any time they want. Intellum support is always quick to respond when we have questions or need help tweaking our setup. They also have a robust selection of self-service training courses available. Read full review WizIQ virtual classroom offers an Interactive whiteboard, Screen Sharing, youtube video play, media content upload option. Class Recording in MP4 It provides you with a wonderful experience of a Virtual classroom with better Audio and Video streaming. The platform offers courses feature where users can create a paid course, enroll the student in a course and earn. Search functionality to find courses/classes from the list 24*7 after sales customer service Supported languages for the virtual classroom: English, Arabic, Spanish, Czech, French, Greek, German, Turkish, Hindi It provides a Virtual Classroom integration option with Moodle, WordPress, Joomla, Java, PHP, .NET websites. Read full review Cons I think that Intellum can greatly improve the functionality of inactive courses existing in the tool in itself. Reporting is unreliable in Intellum which most of the time requires a lot of manipulation and scrubbing to obtain sufficient information. There is no exact idea of how long the time will be taken to tackle any issue encountered when service tickets are soared. Read full review Although all are good but WizIQ needs to improve in these fields...It goes offline once in a while which is a headache as it needs to be constantly managed and needs to be kept under observation all the time. It is better for less userbase management as its browser platform is not stable for a larger number of participants. We need to manage each online department separately. Audio sound needs to be more clear. Read full review Likelihood to Renew Most of our needs are met with this platform currently and the customer service has been excellent.
Read full review I need to overcome some of the important limitations which have been pending for more than 6 months indicating inability of the vendor or lack of clarity among the development team about what we want and how it can be done easily on their platform and MySQL at virtually no cost without ending up in a feature modification custom development and cost. Teaching and learning with respect to an Indian scenario is different and needs to be adapted to the local needs and realities.
Read full review Usability The system has changed since I started using it and it has become more intuitive. As a user and admin, I find that it is fairly easy to navigate.
Read full review I have understood and used most of it by now after 6-7 months of exploration and use. Though there are small glitches that could be easily resolved by WizIQ, I feel comfortable to handle the product by now. However, clients find it a challenge to explore and do not wish to spend time to learn
Read full review Reliability and Availability It has been very good till date.
Read full review Performance I have not experienced any of these issues as yet.
Read full review Support Rating The customer support team is always very helpful and responsive, as is our CSM who goes above and beyond to help us with issues and questions that we have
Read full review Very responsive and accommodating during the sales period, then totally unhelpful, rude and dismissive when you are unhappy with the product. Now ignoring my messages.
Read full review In-Person Training It was remote and not in-person.
Read full review Online Training It was a product presentation and not a live work through kind of training. I had to remember the presentation from remote and then go about the tool/ builder. It was difficult to handle and I had a lot of doubts and clarifications to address in my initial rounds of launching my courses.
Read full review Implementation Rating Very satisfied with the support we received from our CSM and team
Read full review I have developed my own expertise and that is for sale to my clients as a part of my consulting services. I have much to share for assignment and assessment models, course design aspects and mentoring aspects as this is a remote self paced service. If the courses are live and managed still there needs to be mentoring and support to help the learner.
Read full review Alternatives Considered Intellum is in a class of its own. With the good referrals, I got from colleagues in my industry, I was aware that certain processes would be made easier by this software, and we were right. I have seen the positives that have come from this software. It easily takes the cake over its competitors!
Read full review I selected WizIQ because I used them when I subscribed for org.wiziq for nearly 10 years. It was firstly trusting in their technical support system in place and their new plug-in. Other products that are available for free or a nominal amount, e.g. Zoom and
Google Meet are way better in their performance and features in my opinion.
Read full review Scalability Seems pretty good to me as of now. Of course there are usage slabs and commercials to handle before scaling up.
Read full review Return on Investment The biggest impact Intellum has had on hc1 would be the space for learner engagement. I still have to work hard to direct our clients to the LMS (link from our hc1 solution) but when they do - they love it! Since the pandemic in 2019, hc1 also has noticed a big up tick in the usage of LMS from our clients because of the need for virtual learning. Read full review By using the WizIQ our team has launched more than 130 courses for internal staff capacity building. We also monitor which learner is doing well in the overall assigned courses. Created a list of courses which help everyone who is new to the organization. Read full review ScreenShots