InvGate Assets vs. LogMeIn Resolve

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
InvGate Assets
Score 4.0 out of 10
N/A
InvGate Assets is the IT asset management platform from Argentinian company InvGate.N/A
LogMeIn Resolve
Score 8.7 out of 10
N/A
LogMeIn Resolve is an IT management and support solution designed to help organizations take control of their IT infrastructure. The platform combines features like remote monitoring, access, and support with tools such as ticketing, AI-assisted task automation, and patch management.
$29
per month
Pricing
InvGate AssetsLogMeIn Resolve
Editions & Modules
No answers on this topic
Remote Access
$29
per month
Remote Support Plus
$55
per month
Standard Endpoint Management
$70
per month
Premium Endpoint Management
$78
per month
Premium
Contact Sales
Offerings
Pricing Offerings
InvGate AssetsLogMeIn Resolve
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscount available for annual pricing. MDM is available as a standalone or as an add-on. Additional endpoints and agents and save up to 20%
More Pricing Information
Community Pulse
InvGate AssetsLogMeIn Resolve
Features
InvGate AssetsLogMeIn Resolve
IT Asset Management
Comparison of IT Asset Management features of Product A and Product B
InvGate Assets
4.3
1 Ratings
57% below category average
LogMeIn Resolve
-
Ratings
Software and hardware inventory tracking6.01 Ratings00 Ratings
License management3.01 Ratings00 Ratings
Asset lifecycle monitoring3.01 Ratings00 Ratings
Asset relationship management5.01 Ratings00 Ratings
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User Ratings
InvGate AssetsLogMeIn Resolve
Likelihood to Recommend
4.0
(1 ratings)
8.3
(118 ratings)
Likelihood to Renew
-
(0 ratings)
6.9
(17 ratings)
Usability
-
(0 ratings)
8.2
(98 ratings)
Availability
-
(0 ratings)
9.1
(3 ratings)
Performance
-
(0 ratings)
6.4
(2 ratings)
Support Rating
-
(0 ratings)
9.1
(7 ratings)
In-Person Training
-
(0 ratings)
9.1
(1 ratings)
Online Training
-
(0 ratings)
9.1
(1 ratings)
Implementation Rating
-
(0 ratings)
9.1
(5 ratings)
Configurability
-
(0 ratings)
9.1
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
7.3
(1 ratings)
Product Scalability
-
(0 ratings)
9.1
(1 ratings)
Professional Services
-
(0 ratings)
9.1
(1 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(1 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
InvGate AssetsLogMeIn Resolve
Likelihood to Recommend
InvGate
Smaller environments (under 1000)
Does not work well w with older systems, xp/2003
Read full review
GoTo (formerly LogMeIn)
I don't think I have ever encountered a scenario where LogMeIn is inappropriate. I work directly with customers 80% of the time, and even when I need to help a fellow IT professional out, LogMeIn is my go-to option. Viewing and reviewing all the units I manage is very helpful; it saves me a lot of time, especially after the frequent long-term power outages (where it surpasses the USP's protection) we often experience in our area.
Read full review
Pros
InvGate
  • Easy deployment
  • Ability to add non pc assets
  • Web based application
Read full review
GoTo (formerly LogMeIn)
  • Performs well for remote access in terms of speed - there isn't much lag on fast networks.
  • Provides an easy way to share files with the client which stramlines the support process.
  • GoTo Support has been responsive when I've needed help.
Read full review
Cons
InvGate
  • Reporting
  • Fine details of system (bios etc)
  • Remote support to end users
Read full review
GoTo (formerly LogMeIn)
  • More flexibility with customizing the agent dashboard
  • Change the support interface to make simultaneous remote session a bit more accessible on the left-side menu
  • Include detailed instructions on the agent's screen when helping a Mac user run through all the necessary permissions needed to connect
Read full review
Likelihood to Renew
InvGate
No answers on this topic
GoTo (formerly LogMeIn)
I would say yes, we would definitely renew, everyone likes it in the IT dept, and there are more features we have yet to put to use. I am expanding the Windows update / Endpoint features as I get time, and the remote PowerShell console is unbeatable for me at present when facing remote computers that are not letting create a new remote PSSession.
Read full review
Usability
InvGate
No answers on this topic
GoTo (formerly LogMeIn)
Navigation is easy and friendly. It does almost everything, but being cloud, it gets slow. Session recording is allowed. Zoom in and out feature works very well, especially during remote sessions and multiple machine sessions simultaneously. Dual-screen monitors are accessible. East and convenient user interface. The diagnostics feature is outstanding, and it gives detailed diagnostics of the system. So these are the pros that prompt me to provide such ratings.
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Reliability and Availability
InvGate
No answers on this topic
GoTo (formerly LogMeIn)
Usually available without a problem, although sometimes calls get dropped or users sit in empty meeting rooms while waiting for an admin to arrive, while the call is actually going on.
Read full review
Performance
InvGate
No answers on this topic
GoTo (formerly LogMeIn)
If you are connected to someone with proper bandwidth, there are no issues at all. With all things, if you connect to someone with dial-up (yes, it still exists), the performance is terrible.
Read full review
Support Rating
InvGate
No answers on this topic
GoTo (formerly LogMeIn)
Ive used their tech support a handful of times, and each time they have been able to help me sort out any hiccups or kinks that arise. They have a resourceful knowledge base, and have experts available for training and troubleshooting. I often recommend them to my other coworkers and colleagues because of the ease of use and security
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In-Person Training
InvGate
No answers on this topic
GoTo (formerly LogMeIn)
we did not have in person training
Read full review
Online Training
InvGate
No answers on this topic
GoTo (formerly LogMeIn)
n/a - wasnt in attendance
Read full review
Implementation Rating
InvGate
No answers on this topic
GoTo (formerly LogMeIn)
GoToAssist SeeIt was very easy to implement. As long as your techs have a basic understanding of most remote support tools they will be able to understand this product easily.
Read full review
Alternatives Considered
InvGate
Spiceworks had more features and options but was not designed for a large environment. Also it did not integrate and did not have an API.
Read full review
GoTo (formerly LogMeIn)
I previously used Dameware but since they came out with the new version, I find it difficult to use. Many times, it takes a long time to connect using Dameware and the added time if it connects at all adds to the user's frustration as well as my own
Read full review
Contract Terms and Pricing Model
InvGate
No answers on this topic
GoTo (formerly LogMeIn)
I wasn't involved with this element of the sale/purchase
Read full review
Scalability
InvGate
No answers on this topic
GoTo (formerly LogMeIn)
The system was implemented quite quickly and easily.
Read full review
Professional Services
InvGate
No answers on this topic
GoTo (formerly LogMeIn)
I wasn't involved with this element of the sale/purchase
Read full review
Return on Investment
InvGate
  • Single pane of glass
  • Inexpensive per endpoint
  • Able to track all harware
Read full review
GoTo (formerly LogMeIn)
  • We are able to solve 99% of technical issues remotely.
  • Our productivity rate has increased because we are able to conveniently seek out assistance in the matter of a few minutes.
  • As this is compatible with Microsoft products like teams, this has allowed us to collaborate and save time and money by using existing software to submit tickets for assistance.
Read full review
ScreenShots

InvGate Assets Screenshots

Screenshot of Software Distribution

LogMeIn Resolve Screenshots

Screenshot of LogMeIn Resolve Device QuickviewScreenshot of LogMeIn Resolve - DevicesScreenshot of LogMeIn Resolve - Guided Agent FlowScreenshot of LogMeIn Resolve MS Teams TicketingScreenshot of LogMeIn Resolve Support SessionScreenshot of LogMeIn Resolve Tickets Board