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Jahia Digital Experience Platform vs. SAP Commerce Cloud

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Jahia Digital Experience Platform

    Score8 out of 10
    N/AJahia is a Java-based enterprise content management system. It features an integrated user portal, web publishing and content management, document management, collaboration, and multi-channel publishing.N/A

    SAP Commerce Cloud

    Score8.2 out of 10
    N/ASAP Commerce Cloud (formerly Hybris) is designed to help businesses sell more goods, services, and digital content through every touchpoint, channel, and device through their multichannel ecommerce and order management solution, available as a SaaS or on-premise.N/A
    Pricing
    Jahia Digital Experience PlatformSAP Commerce Cloud
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Jahia Digital Experience PlatformSAP Commerce Cloud
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Jahia Digital Experience PlatformSAP Commerce Cloud
    Considered Both Products
    Jahia Solutions
    Chose Jahia Digital Experience Platform
    As we wanted more customization capability, we chose Jahia because it appeared to fit better in this aspect with its capacity for personalization. The intuitive interface of Jahia also caught our attention since it would be easier for other users in the company to adapt to the …
    Incentivized
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    34 Answers
    97%
    Would buy again
    89 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    30 Answers
    93%
    Delivers good value for the price
    77 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    35 Answers
    96%
    Happy with the feature set
    88 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    18 Answers
    91%
    Lived up to sales and marketing promises
    60 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    28 Answers
    91%
    Implementation went as expected
    73 Answers
    Features
    Jahia Digital Experience PlatformSAP Commerce Cloud
    Security
    Comparison of Security features of Jahia Digital Experience Platform and SAP Commerce Cloud
    Feature
    Jahia Digital Experience Platform
    8.0
    34 Ratings
    1% below category average
    SAP Commerce Cloud
    -
    Ratings
    Role-based user permissions8.034 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Jahia Digital Experience Platform and SAP Commerce Cloud
    Feature
    Jahia Digital Experience Platform
    8.5
    35 Ratings
    6% above category average
    SAP Commerce Cloud
    -
    Ratings
    API7.93 Ratings00 Ratings
    Internationalization / multi-language9.035 Ratings00 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of Jahia Digital Experience Platform and SAP Commerce Cloud
    Feature
    Jahia Digital Experience Platform
    6.6
    35 Ratings
    7% below category average
    SAP Commerce Cloud
    -
    Ratings
    WYSIWYG editor9.034 Ratings00 Ratings
    Code quality / cleanliness1.130 Ratings00 Ratings
    Admin section8.333 Ratings00 Ratings
    Page templates8.034 Ratings00 Ratings
    Library of website themes4.12 Ratings00 Ratings
    Mobile optimization / responsive design8.033 Ratings00 Ratings
    Publishing workflow7.033 Ratings00 Ratings
    Form generator7.026 Ratings00 Ratings
    Web Content Management
    Comparison of Web Content Management features of Jahia Digital Experience Platform and SAP Commerce Cloud
    Feature
    Jahia Digital Experience Platform
    5.7
    34 Ratings
    15% below category average
    SAP Commerce Cloud
    -
    Ratings
    Content taxonomy9.03 Ratings00 Ratings
    SEO support4.134 Ratings00 Ratings
    Bulk management6.029 Ratings00 Ratings
    Availability / breadth of extensions4.73 Ratings00 Ratings
    Community / comment management4.53 Ratings00 Ratings
    Online Storefront
    Comparison of Online Storefront features of Jahia Digital Experience Platform and SAP Commerce Cloud
    Feature
    Jahia Digital Experience Platform
    -
    Ratings
    SAP Commerce Cloud
    7.8
    104 Ratings
    0% below category average
    Product catalog & listings00 Ratings8.699 Ratings
    Product management00 Ratings8.1100 Ratings
    Bulk product upload00 Ratings8.196 Ratings
    Branding00 Ratings7.490 Ratings
    Mobile storefront00 Ratings7.291 Ratings
    Product variations00 Ratings8.092 Ratings
    Website integration00 Ratings8.097 Ratings
    Visual customization00 Ratings7.694 Ratings
    CMS00 Ratings7.195 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of Jahia Digital Experience Platform and SAP Commerce Cloud
    Feature
    Jahia Digital Experience Platform
    -
    Ratings
    SAP Commerce Cloud
    8.1
    95 Ratings
    6% above category average
    Abandoned cart recovery00 Ratings8.014 Ratings
    Checkout user experience00 Ratings8.394 Ratings
    Online Payment System
    Comparison of Online Payment System features of Jahia Digital Experience Platform and SAP Commerce Cloud
    Feature
    Jahia Digital Experience Platform
    -
    Ratings
    SAP Commerce Cloud
    7.7
    82 Ratings
    8% below category average
    eCommerce security00 Ratings7.782 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of Jahia Digital Experience Platform and SAP Commerce Cloud
    Feature
    Jahia Digital Experience Platform
    -
    Ratings
    SAP Commerce Cloud
    7.9
    93 Ratings
    3% above category average
    Promotions & discounts00 Ratings7.787 Ratings
    Personalized recommendations00 Ratings8.184 Ratings
    SEO00 Ratings7.982 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of Jahia Digital Experience Platform and SAP Commerce Cloud
    Feature
    Jahia Digital Experience Platform
    -
    Ratings
    SAP Commerce Cloud
    8.1
    94 Ratings
    1% above category average
    Multi-site management00 Ratings7.987 Ratings
    Order processing00 Ratings8.490 Ratings
    Inventory management00 Ratings8.282 Ratings
    Shipping00 Ratings7.981 Ratings
    Custom functionality00 Ratings7.987 Ratings
    Best Alternatives
    Jahia Digital Experience PlatformSAP Commerce Cloud
    Small Businesses
    Yext
    Score6.8 out of 10
    Ecwid by Lightspeed
    Score10 out of 10
    Medium-sized Companies
    Sitecore Digital Experience Platform
    Score8.9 out of 10
    Shopify
    Score8.7 out of 10
    Enterprises
    Progress Sitefinity
    Score7.9 out of 10
    IBM Digital Commerce
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Jahia Digital Experience PlatformSAP Commerce Cloud
    Likelihood to Recommend
    8.0
    (44 ratings)
    8.1
    (104 ratings)
    Likelihood to Renew
    7.3
    (3 ratings)
    8.4
    (5 ratings)
    Usability
    9.0
    (4 ratings)
    8.0
    (38 ratings)
    Availability
    6.4
    (9 ratings)
    -
    (0 ratings)
    Performance
    5.5
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.3
    (12 ratings)
    7.0
    (4 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (2 ratings)
    Ease of integration
    9.1
    (1 ratings)
    9.6
    (48 ratings)
    Product Scalability
    7.3
    (1 ratings)
    9.6
    (48 ratings)
    User Testimonials
    Jahia Digital Experience PlatformSAP Commerce Cloud
    Likelihood to Recommend
    Jahia Solutions
    In my experience, Jahia Digital Experience Platform as a CMS platform is excellent when you have a large amount of content that needs to be customized. It is also good for when you have templated content that has minor variations. I would say it is less appropriate when the content has numerous mathematical computations, or a large amount of business logic that comes into play with data processing.
    Incentivized
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    SAP
    SAP Commerce Cloud is well-suited for large enterprises requiring robust personalization, seamless multi-channel integration, and the ability to handle high-volume transactions, especially during peak periods like Black Friday. Its scalability and advanced features make it ideal for businesses needing to manage complex product catalogs and global operations.Enough development capacities are needed to have a best in class shop
    Incentivized
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    Pros
    Jahia Solutions
    • Content management: It is very easy to update text, images, files and videos even for a non technical user.
    • Multi-site Management: It has a robust multi-site management capability, It helps in maintaining multiple websites with consistent branding.
    • Digital asset management: It is easier to store organize and retrieve images, videos and documents.
    • It has a great built-in analytics and reporting feature.
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    SAP
    • Centralized Data Management: SAP Commerce Cloud excels in centralizing data from various operational sectors, which is pivotal in the chemicals industry. This feature allows for better oversight and management of complex supply chains, regulatory compliance, and customer interactions. Having a single source of truth for crucial business data minimizes discrepancies and promotes informed decision-making.
    • Real-Time Data Processing: The real-time data processing capability of SAP Commerce Cloud is invaluable. It aids in timely adherence to regulatory changes and helps in meeting customer demands promptly. In a sector where regulations and market conditions are ever-evolving, real-time data processing is fundamental for maintaining compliance and ensuring customer satisfaction.
    Incentivized
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    Cons
    Jahia Solutions
    • It lacks the ability to manage multiple versions of a page or content in general.
    • The back office interface sometimes encounters bugs or display problems.
    • It's difficult to keep pre-production sites up to date in terms of content compared to production, because the time required to import/export sites is very long once the site is rich in content.
    Incentivized
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    SAP
    • It's a little pricey; further cost reductions will expand product selection; also, trained operators are required.
    • HAC occasionally functions extremely slowly and does not provide any problem messages; it simply gets stuck. Logging into the Backoffice for testing purposes causes a lot of trouble; it does not enable us to log in in one attempt, and the page refreshes every time we enter in the credentials.
    Incentivized
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    Likelihood to Renew
    Jahia Solutions
    I would not use Jahia as it proved too complex for our needs and didn't help our over goal of customer satisfaction. Along with the man hours to build and execute, it wasn't worth the hassle
    Read full review
    SAP
    SAP Commerce and Spartacus together becomes one of the omnichannel powerhouse of commerce application. It also comes with edge advantage with out of the box integrations with many SAP applications and also non-SAP applciations which gives it edge advantage over other tools. The main reason being the integration becomes easier as SAP shares the common data schema and model across all its product line and new feature releases are compatible with all the SAP product line.
    Incentivized
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    Usability
    Jahia Solutions
    The interface and ergonomics are designed to facilitate the use of the product. The creation of template is easy which allows to minimize the actions necessary for the provision of content.
    Read full review
    SAP
    More true headless and a more rationale pricing. Since moving from the Hzbris Monolyth towards SAP Commerce Cloud a lot of progress has been made, but dissecting the monolyth into composable components where you just pay for what you use is still a longer journey and here pricing should be more realistic. Things become so expensive once they have the SAP stamp on them (example the SAP CIAM)
    Incentivized
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    Reliability and Availability
    Jahia Solutions
    [I give it this rating because it] was up most of the time. There are so many scheduled reboots that I don't think it would be a good choice for a 95% SLA.
    Incentivized
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    SAP
    No answers on this topic
    Performance
    Jahia Solutions
    It's stable after upgrade to Jahia 8. Not much server down so far
    Incentivized
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    SAP
    No answers on this topic
    Support Rating
    Jahia Solutions
    As I was saying, the support makes sure to be available for any question, or any technical point that we may need to discuss about. Moreover, whenever we have an issue with the platform they get alerted and also send us an email so that we are aware. We had multiple complex topics to work on in the past, but they always have been answering our question
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    SAP
    We have the right to open a ticket or submit request to SAP support teams for all the problems we have experienced. They also provide solutions for critical issues within 48 hours. In addition, the product has support documents such as a user guide and admin guide. In addition, there is a strong community of users. In this way, we can access solution of some specific problems that we have fallen on from there.
    Incentivized
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    Implementation Rating
    Jahia Solutions
    No answers on this topic
    SAP
    Scalability of the product was good Seamless integrations were helped in reducing the implementation for the development team to integrate with the SAP ERP Product framework helped customer to customize and adapt the new features which were developed basis business processes and ease of customer experience. Deployment and creation of the build becomes very easy with the CCv2 setup.
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    Alternatives Considered
    Jahia Solutions
    Jahia provides a similar user experience to other CMS I have used in the past - it features a simple interface that makes navigating and learning how to use the platform easy and the ability to copy and paste content saves time and effort when building new pages. The ease in which you can manage the site in different languages is also a big plus!
    Incentivized
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    SAP
    SAP Cloud is much better than GoDaddy. it was a smooth transition and every aspect of the program is easier. My scalability increased greatly from GoDaddy to SAp Commerce Cloud and sales are now tracked easier and inventory is at the touch of a button, making sales much easier than previous software.
    Incentivized
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    Scalability
    Jahia Solutions
    You can create your own feature module and it can be resuable across the projects. The Java libraries is available for development of Tomcat or JSP
    Incentivized
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    SAP
    The business users/admins were able to quickly segment products by brand, allowing for unique branding and header-less page design. As new products are added to the SAP backend, all characteristics and pricing automatically migrate to Commerce Cloud. We also segment our user sign-on (domains) by brand and allow targeting displays.
    Incentivized
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    Return on Investment
    Jahia Solutions
    • Our once frustrated contributors are now happy to create content with Jahia Digital Experience Platform!
    • Pages are snappy and bug-free, which wasn't always the case.
    • Jahia Digital Experience Platform has mapped our complex organization into nice roles and permissions.
    • All our external services were nicely integrated into a modern portal.
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    SAP
    • It has a positive impact on my client's business and ROI is higher than expected. As orders count is increasing due to smooth and better experience.
    • My current client's customers have given very positive experience about new website built on SAP Commerce Cloud.
    • Due to SAP Commerce Cloud website rollout is very easy and due to it, my current client has introduced around 25 websites. As SAP Commerce Cloud logic needs to develop once and can be reused for multiple websites easily with minimal effort.
    • Branding is also very easy as promotions, events can be implemented on the website easily and with minimum time.
    • SAP Commerce has helped our client to integrate the Recommendation tool ISS which is easy to configure after this tool product sale is increased. The best thing was that integration was very easy and quick.
    • One option of Blue/Green deployment helping us to check the production release in advance on production environment. Prev we don't have this option and many times face P1 issue in prod which had ruined client reputation. But now this feature is helping lot
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    ScreenShots

    Jahia Digital Experience Platform Screenshots

    Product screenshotScreenshot of Page composerScreenshot of Connecting Jahia with your stack

    SAP Commerce Cloud Screenshots

    Screenshot of the Product Cockpit for managing catalogs, categories and product contentScreenshot of Order Management Capabilities including sourcing and allocation rulesScreenshot of commerce sites on two different mobile devicesScreenshot of a landing page from an e-commerce siteScreenshot of a web page with product categories and search results from an e-commerce siteScreenshot of headless commerce storefronts