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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Jamf Pro

    Score8.7 out of 10
    N/AJamf Pro (formerly Casper Suite) is designed to automate device management for users while driving end-user productivity and creativity. According to the vendor, it is the EMM tool that delights IT pros and the users they support by delivering on the promise of unified endpoint management for Apple devices.N/A

    Microsoft Entra ID

    Score8.8 out of 10
    N/AMicrosoft Entra ID (formerly Microsoft Azure Active Directory or Azure AD) is a cloud-based identity and access management (IAM) solution supporting restricted access to applications with Azure Multi-Factor Authentication (MFA) built-in, single sign-on (SSO), B2B collaboration controls, self-service password, and integration with Microsoft productivity and cloud storage (Office 365, OneDrive, etc) as well as 3rd party services.

    $6

    per user/per month

    Pricing
    Jamf ProMicrosoft Entra ID
    Editions & Modules
    No answers on this topic
    Premium P1
    $6.00
    per user/per month
    Premium P2
    $9.00
    per user/per month
    Offerings
    Pricing Offerings
    Jamf ProMicrosoft Entra ID
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details$3.33 per month per iOS device $6.25 per month per Mac Education and volume discounts available. Onboarding 3-Day for Mac + iOS: $7,500 2-Day for Mac only: $6,000 4hr Remote for iOS only: $750 Billed Annually—
    More Pricing Information
    Community Pulse
    Jamf ProMicrosoft Entra ID
    Considered Both Products
    Jamf Software, LLC
    Chose Jamf Pro
    It simply does not do what Jamf does in that way Jamf is doing it.
    Incentivized
    Chose Jamf Pro
    AAD lacks the broad feature set of Jamf Pro for full management. Jamf Pro actually integrates with AAD, giving you the best of both worlds - you can use AAD to set and enforce a level of trust, while leveraging Jamf Pro to ensure your endpoints meet that trust level reliably.

    Air…
    Incentivized
    Chose Jamf Pro
    I had previously been using Meraki Systems Manager and I personally find the user interface of Jamf Pro a lot more intuitive and easier to navigate than I did with Systems Manager. Ultimately, the feature set offered by Jamf at the price point made the decision very easy to make.
    Incentivized
    Chose Jamf Pro
    We have used the System Manager program in Meraki. We have used Google Admin to manage Chromebooks. We have used Active Directory and Group Policies within the Windows ecosystem.

    Nothing compares to the power and manageability of Jamf Pro.
    Incentivized
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    108 Answers
    100%
    Would buy again
    227 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    100 Answers
    99%
    Delivers good value for the price
    206 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    108 Answers
    99%
    Happy with the feature set
    225 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    83 Answers
    94%
    Lived up to sales and marketing promises
    155 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    93 Answers
    95%
    Implementation went as expected
    183 Answers
    Features
    Jamf ProMicrosoft Entra ID
    Identity Management
    Comparison of Identity Management features of Jamf Pro and Microsoft Entra ID
    Feature
    Jamf Pro
    -
    Ratings
    Microsoft Entra ID
    8.6
    123 Ratings
    5% above category average
    ID-Management Access Control00 Ratings9.1122 Ratings
    ID Management Single-Sign On (SSO)00 Ratings9.5119 Ratings
    Multi-Factor Authentication00 Ratings9.2121 Ratings
    Password Management00 Ratings8.2113 Ratings
    Account Provisioning and De-provisioning00 Ratings8.5114 Ratings
    ID Management Workflow Automation00 Ratings8.290 Ratings
    ID Risk Management00 Ratings7.797 Ratings
    Best Alternatives
    Jamf ProMicrosoft Entra ID
    Small Businesses
    Apple Business Essentials
    Score8.2 out of 10
    JumpCloud
    Score9.3 out of 10
    Medium-sized Companies
    Cisco Meraki SM
    Score9.6 out of 10
    OneLogin by One Identity
    Score9.4 out of 10
    Enterprises
    Cisco Meraki SM
    Score9.6 out of 10
    RSA Access Manager (Discontinued)
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Jamf ProMicrosoft Entra ID
    Likelihood to Recommend
    10.0
    (184 ratings)
    8.9
    (241 ratings)
    Likelihood to Renew
    10.0
    (9 ratings)
    9.8
    (16 ratings)
    Usability
    8.0
    (15 ratings)
    8.6
    (57 ratings)
    Availability
    9.1
    (2 ratings)
    9.0
    (1 ratings)
    Performance
    9.1
    (2 ratings)
    9.0
    (1 ratings)
    Support Rating
    8.0
    (53 ratings)
    7.1
    (21 ratings)
    In-Person Training
    9.1
    (2 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (1 ratings)
    5.0
    (1 ratings)
    Implementation Rating
    8.0
    (6 ratings)
    9.7
    (3 ratings)
    Configurability
    9.1
    (2 ratings)
    8.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    7.4
    (2 ratings)
    Ease of integration
    9.1
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (2 ratings)
    9.0
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor post-sale
    9.1
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Jamf ProMicrosoft Entra ID
    Likelihood to Recommend
    Jamf Software, LLC
    Well suited for any organization that wants to manage apple products. It's extremely easy to integrate and has many connectors for existing enterprise infrastructure applications. Certificate management is a breeze. Not so suited for smaller businesses that only have 10-20 devices. Jamf has another product called JAMF Now that would suffice for those areas.
    Read full review
    Microsoft
    Overall, the Microsoft Entra ID platform is best utilized by people looking to have one platform that manages all interactions between other platforms. The Microsoft Entra ID platform allows for a seemless SSO integration, and can also integrate with Intune for MDM. Additionally, and probably the most easy to understand integration, is the integration with Active Directory, and controls associated with that.
    Incentivized
    Read full review
    Pros
    Jamf Software, LLC
    • Jamf Pro's Self Service is a great mechanism for making software available to end uses as they need it.
    • Jamf Pro is also great for creating plans called PreStage Enrollments that allow for computers to skip many of the setup screens, as well as automating account creation.
    • Jamf Pro in combination with Apple Automated Device Enrollment (formerly DEP) allows for devices to supervised and managed, this combination allows for locking, remote wipe of devices, and finding locations of devices when put into lost mode.
    Read full review
    Microsoft
    • Application integration is really good for single sign-on and managing identity overall. The correlation with Active Directory on-prem is really good, so we can manage it in a single place. It's easy to manage the users and integrate other Microsoft products. It is the base of everything else.
    Incentivized
    Read full review
    Cons
    Jamf Software, LLC
    • Training options are terrific, but costly.
    • Finding what you need in Jamf Pro can be tough at times. The interface is not what I would call friendly.
    • You'll need static credentials for Jamf Pro. They don't integrate with the Jamf Account, and it doesn't offer 2FA. SSO is an option, but it's not simple to set up.
    Read full review
    Microsoft
    • I would like more risk policy suggestions. I guess that situation where we had outsourced employees in a country where somehow their location was changing too often, that we would have room to go, “Hey, this needs to be a lower risk.” Or maybe having easier options to let people log in when they're deemed high risk. It’s tricky because I feel like it’s really easy to do that wrong, but it’s the main area that I think could be improved. I guess also a little bit tighter administrative integration with other Microsoft products.
    Incentivized
    Read full review
    Likelihood to Renew
    Jamf Software, LLC
    We stepped away and are looking at different products that integrate with our entire fleet MDM solution rather than focusing specifically on Apple products. An all in one solution fits our needs better and is more cost-effective in the long run. Jamf Pro needs to improve some features and support but overall its a good product.
    Incentivized
    Read full review
    Microsoft
    MSFT Entra ID has been essential for managing our geographically dispersed team. We're confident that it will scale with us as grow, and we'll be able to take advantage of additional security and ID management features as they become necessary. Being able to centrally manage our user access from anywhere with a small support team is such a relief.
    Incentivized
    Read full review
    Usability
    Jamf Software, LLC
    Jamf Pro has done pretty much anything we've needed with little setup headache. If we hit a wall, the Jamf user community and tech support departments both are more than willing to help solve problems. Tech support is excellent, but the surprising thing is the user base is by far the biggest resource. Jamf users love to help each other, by directly chatting about issues, posting best practices, or just posting info on the forums.
    Read full review
    Microsoft
    From a user perspective, 10. From an admin perspective, 7 or 8. From the user perspective, it's very easy to use, but from the admin perspective, there's a lot of things that are not easily clear, testable, or verifiable without just trying a whole bunch of scenarios.
    Incentivized
    Read full review
    Reliability and Availability
    Jamf Software, LLC
    No answers on this topic
    Microsoft
    There has been a handful of outages but they have been either minimal or rarely severe
    Incentivized
    Read full review
    Performance
    Jamf Software, LLC
    No answers on this topic
    Microsoft
    I could probably rate this a 10 but I'm always conservative on giving out perfect scored bt performance has not been a problem for us using Entra ID.
    Incentivized
    Read full review
    Support Rating
    Jamf Software, LLC
    Jamf Support is very responsive and usually assists in any challenge we are tackling. They are also very transparent when they are allowed to be. I personally love our Jamf Pro support rep and don't fear messaging their support team.
    Read full review
    Microsoft
    I have not needed to engage support for anything at this time. I have been able to find the answers either online or in a knowledgebase. I tried to skip the question but it would not let me, so I rated a 9 based on other interactions with Microsoft support I have had
    Incentivized
    Read full review
    In-Person Training
    Jamf Software, LLC
    They made me more comfortable using the product.
    Read full review
    Microsoft
    No answers on this topic
    Online Training
    Jamf Software, LLC
    The training session was beneficial because it expanded my knowledge about Jamf products and really learn what I am capable of doing with Jamf Pro in terms of managing Apple computers and devices. Immediately after the training course, I was able to implement what I learn to our cloud instance.
    Read full review
    Microsoft
    Most training was internally produced
    Incentivized
    Read full review
    Implementation Rating
    Jamf Software, LLC
    Migration from an existing MDM requires device wipe and reenroll for full supervision of the device. It's somewhat painful. User enrollment makes things easier, but you miss out on full management.
    Read full review
    Microsoft
    Make sure you use a good partner. Our implementation was a bit longer and more problematic than we expected. Our partner got it done, but, in my opinion, some of their inexperience and staffing issues were evident.
    Incentivized
    Read full review
    Alternatives Considered
    Jamf Software, LLC
    Even thought we are using this solutions for different purposes (macOS device management VS mobile device management), I think at the end Jamf Pro is more focused or aimed for macOS management, and mobile device management is just a good addition to that. Same I can tell about Ivanty, is more about iOS/Android management rather than macOS
    Read full review
    Microsoft
    We've done stuff with Okta for Identity and Duo. Those would probably be the two big ones that I would say that people would recognize and stuff. There's some other smaller players we've talked to, but those are the two big ones that we play with. We're still using it. So, because it was integrated into everything we've already done, it just made it almost indispensable.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Jamf Software, LLC
    No answers on this topic
    Microsoft
    The features are getting addresses per requirements and their value for Money. The proposed ROI and actual ROI build confidence.
    Read full review
    Scalability
    Jamf Software, LLC
    No answers on this topic
    Microsoft
    Scalability is pretty trival for Entra ID. It's not difficult to manage a few or many accounts.
    Incentivized
    Read full review
    Professional Services
    Jamf Software, LLC
    No answers on this topic
    Microsoft
    Microsoft Professional Services' technical knowledge is appreciable as consultants design the solution as per customer requirements. Mapping of features per user specifications and assisting Customer IT engineers to implement so they can manage and administer the services.
    Read full review
    Return on Investment
    Jamf Software, LLC
    • Jamf Pro has allowed us to minimize the time it takes to deploy devices. We can use zero-touch deployment methodologies which allow devices to go directly to end users and allow end users to get up and running without needing IT's help.
    • We have implemented both a third-party & macOS patching service, which allows us to ensure all apps and versions of macOS are updated and secure.
    Read full review
    Microsoft
    • We are doing a lot of sign-ins and working on it, and it worked quite well. We do have Microsoft support, so yes, we can handle all of the small issues we are sometimes having. But if you want to define it, I would say yes, we like it. Overall positive.
    Incentivized
    Read full review
    ScreenShots

    Jamf Pro Screenshots

    Screenshot of Jamf Pro (formerly Casper Suite) Dashboard