JAMS vs. SolarWinds Serv-U

There's probably better schedulers out there. JAMS is good for an on-premises/classic IT implementation. JAMS is well-suited for use cases such as collecting a file from a shared location and uploading it to an API, running scripts on servers, and handling middleware tasks that process files or data between handoffs across different locations. JAMS is best suited to environments
with IT staff who can develop, test, implement, maintain, and troubleshoot
scripts; it does not use natural language processing (so it requires in-depth
knowledge of the scripting language in use), and it does not appear to offer
native dashboarding or reporting that is easily accessible to all users.

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For anyone who needs to receive/send files between themselves and others, in an organized fashion, I would strongly recommend Serv-U as a great tool at a sensible cost. In our line of work, we can get several customers signed in at once, each sending in hundreds of Megabytes of data simultaneously. Serv-U has never struggled with this. We don't use the Quota set up for sending/receiving data but I can see it is useful where an exchange of information is the point.

• JAMS works well to organize jobs into logical folders with unique permissions for each folder
• JAMS makes it easy to set up alerts for job failures and other notifications
• Setting up scheduling times with normal human wording, such as Weekdays, or 2nd Tuesday of the month, etc.

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• The Wizard allows us to create new user accounts very easily and quickly. We do not have a formal IT department so those of us "mere mortals" can use this easily.
• Using the Web Client has made it very simple to set up and instruct our customers on getting to the server from any device with a minimum of fuss. We have many customers with ESL, and school students including middle and high school. Most of them are not computer experts, just regular users so the simplicity allows to do the whole setup over the phone in minutes.
• The newer version of Serv-U does not appear to be very resource-hungry so our computer runs nice and fast, without having to be a top of the range powerbox. We concentrated on large storage to cope with the file sizes we receive daily.

• Would love to see JAMS become a SaaS type of product instead of needing to be hosted by ourselves
• having lots of jobs in the monitor area can lead to performance issues when running the client locally
• dashboard and reporting tools could be more user friendly and provide more functionality to help monitoring teams spot recurring issues easily

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• The user interface on large screens becomes tiny and nearly unreadable without the aid of Windows Magnifier.
• Active Directory integration is either absent or not straightforward.
• Settings and configuration aren't always intuitive.

JAMS is a critical resource free up people to do other things and ensuring that processes and tasks are run consistently. We are also confident that procedures are run consistently and on time or as soon as the necessary data is available. With automated job failure notification, we are not required to check that jobs are running correctly.

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JAMS is very user friendly; you hardly need to do coding. The only thing that I would say a challenge is setting it up, but that's because you barely know the product yet and, in every processing, setting up is the difficult part. But once you've set it up and you are going to use it, you will really feel that it is worth to invest in this kind of software solution, it really does it job very well.

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We didnt really encounter any downtime, no issues encountered during 2 years of use of JAMs also our client barely raise an issue with JAMS, mostly the issues is on the batch jobs that jams executes. So I would gave it a perfect 10, very reliable hardly encounters any error and bug

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JAMS performance is very great, there are no issues raised with the performance, it just like nothing happens on the job after integration it gives you this monitoring capability, no reports and bugs raised on the performance, we didnt do integration with other software only database and with use of JAMS agent to different servers

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I've never had to wait more than a day for a response to any email queries submitted. We had a very positive experience using support hours during out migration process from v6 to v7. We've also recently had a weeklong group training course where all attendees were positive about the learning outcomes, a shoutout to Jose who did both the migration and the weeklong course!

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Support was the biggest hurdle for us. It definitely needs improvement, but not to the point of being a deal breaker.

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People that were involved in the POC found the training a lot easier to follow. I think most people would have preferred to just get the training material and run through themselves.

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I Was not part of the original Implementation, and the persons did that are no longer with the Organization. But I was part of the recent Upgrade process a year ago and I am the JAMS admin and was very pleased

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JAMS is WAY more advanced, it isn't a fair comparison. The history is easy to get through. It is easy to get alerts of complete to failed and with a log. Adding jobs is extremely easy that even my teammates who do not manange the software are able to set them up. With the new web component we are very excited for the future of JAMS advancements.

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Previously we have used FileZilla and Microsoft FTP services, but neither out-performed Serv-U. although it was easy to use, FileZilla required constant attention from IT staff and did not live up to security protocol in place. The Windows Server FTP was difficult to configure for clients due to the tight integration with Active Directory. This also limited who could help administer the server.

i didnt have any involvement in the sales process, however we purchased the product so it had to be decent.

The product is quite flexible. There are a number of features and functions that we use on a daily basis, and there are many features that are available that we have not yet needed or explored (like setting up jobs with the ability to do FTP or Sftp file transfers).

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i didnt have any involvement in the sales process, however we purchased the product so it had to be decent.

• Our company depends on the JAMS Scheduler in executing a large number of SAP Jobs. In never having had a true Enterprise Scheduler such as JAMS before now, we are very happy with the results.
• There a number of features in JAMS for setting up schedules and dependencies on other jobs. This helps our company achieve the necessary workflows for Job execution. This optimization saves on system resources and keeps Jobs flowing smoothly.
• We are very happy that JAMS is a robust solution with High Availability. This is necessary for Enterprise products, to reduce downtime, which we have not had as a result. This feature definitely saves our company money by reducing or eliminating unexpected downtime.

• I have been using it for over 10 years so the ROI was there for sure.
• It is not a constant attention needing program.
• Set up and it does its job.