JetRails vs. WordPress VIP

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
JetRails
Score 9.8 out of 10
Mid-Size Companies (51-1,000 employees)
JetRails headquartered in Des Plaines is a managed hosting at scale provider supporting Drupal, WordPress, as well as ecommerce solutions (Magento, WooCommerce, BigCommerce).N/A
WordPress VIP
Score 8.8 out of 10
Enterprise companies (1,001+ employees)
Wordpress VIP, from a team at Automattic, is enterprise WordPress hosting with customer or digital experience features for enterprises.N/A
Pricing
JetRailsWordPress VIP
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
JetRailsWordPress VIP
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
JetRailsWordPress VIP
Top Pros
Top Cons

No answers on this topic

Features
JetRailsWordPress VIP
Security
Comparison of Security features of Product A and Product B
JetRails
-
Ratings
WordPress VIP
7.3
2 Ratings
11% below category average
Role-based user permissions00 Ratings7.32 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
JetRails
-
Ratings
WordPress VIP
7.3
2 Ratings
4% below category average
API00 Ratings9.12 Ratings
Internationalization / multi-language00 Ratings5.52 Ratings
Web Content Creation
Comparison of Web Content Creation features of Product A and Product B
JetRails
-
Ratings
WordPress VIP
8.2
2 Ratings
6% above category average
WYSIWYG editor00 Ratings9.11 Ratings
Code quality / cleanliness00 Ratings7.32 Ratings
Admin section00 Ratings8.22 Ratings
Page templates00 Ratings8.21 Ratings
Mobile optimization / responsive design00 Ratings9.11 Ratings
Publishing workflow00 Ratings7.32 Ratings
Web Content Management
Comparison of Web Content Management features of Product A and Product B
JetRails
-
Ratings
WordPress VIP
8.0
2 Ratings
8% above category average
Content taxonomy00 Ratings7.31 Ratings
SEO support00 Ratings7.31 Ratings
Bulk management00 Ratings7.32 Ratings
Availability / breadth of extensions00 Ratings9.11 Ratings
Community / comment management00 Ratings9.12 Ratings
Best Alternatives
JetRailsWordPress VIP
Small Businesses
Flywheel
Flywheel
Score 9.9 out of 10
Divi
Divi
Score 10.0 out of 10
Medium-sized Companies
WP Engine
WP Engine
Score 9.2 out of 10
Image Relay
Image Relay
Score 9.5 out of 10
Enterprises
Pantheon
Pantheon
Score 8.5 out of 10
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
JetRailsWordPress VIP
Likelihood to Recommend
9.8
(4 ratings)
8.5
(21 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(2 ratings)
Usability
9.8
(4 ratings)
8.2
(1 ratings)
Support Rating
9.8
(4 ratings)
7.4
(21 ratings)
User Testimonials
JetRailsWordPress VIP
Likelihood to Recommend
JetRails
JetRails is perfect for our small online company. We do not have our own in-house web team, so having a company like JetRails that clearly cares about the success of our website and is patient and understanding of our limitations on technical knowledge is incredibly valuable. We originally started out on HostGator and the help and customer service was 0; we were left on our own. Working with JetRails is the opposite; it provides peace of mind and assurance.
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Automattic
WordPress VIP really changed the game when it comes to WordPress CMS and Content Management. A one-stop shop for all our client's business needs. We are focusing on Content Management instead of technicalities. The big advantage is the security features covering all recent vulnerabilities that any WordPress developer/user wastes lots of precious time fixing/updating. Performance-wise, WordPress VIP is definitely up there. We’ve been doing lots of optimization work over the last few years. Every client wants to score 100. With WordPress VIP we decreased the time spent on optimization significantly and now feel confident with taking more performance optimisation work than we did before. Lastly, maybe the most important for every business is the support quality. WordPress VIP runs a superb support team with phenomenal knowledge and expertise. Quick to respond and solves issues here and now. It is definitely recommended.
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Pros
JetRails
  • Hosting.
  • Magento hosting.
  • Big Commerce hosting.
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Automattic
  • Keeps us informed of upcoming releases/patches associated with the Wordpress Platform.
  • Introduces us to products/companies/Wordpress plugins as necessary when new business needs arise.
  • Amy and Allie are excellent at managing the relationship; speaking with them on our monthly calls is a pleasure.
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Cons
JetRails
  • Expanded offering for Wordpress
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Automattic
  • Too many different dashboard formats
  • Everything should have the same look and feel.
  • The admin portal looks different than the user content portal
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Likelihood to Renew
JetRails
No answers on this topic
Automattic
It's true enterprise ready hosting framework providing unparalleled hosting infrastructure for WordPress. Where an organisation has high load needs, but with stability and scale VIP delivers. It provides complete peace of mind that the hosting, security and scalability are taken care of and organisations can focus on developing out their website strategies
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Usability
JetRails
JetRails staff is very, very, very knowledgeable.
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Automattic
There is documentation for everything you might need.
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Support Rating
JetRails
10/10 hands-down! Support is very fast to respond to tickets. We have an account manager who keeps me informed and is easy to work with. We also have a customer support representative who reaches out and checks in on us from time to time. I am serious when I say that they act like they are part of our company and our team, and not just a vendor. That level of support and confidence is hard to come by these days.
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Automattic
The people who work for WordPress VIP clearly are passionate about representing the organisation. Therefore when support is required, they do go above and beyond what you may expect in terms of overall support. They take security very seriously, and due to the nature of VIP, it's rarely a concern for the end-user, if at all.
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Alternatives Considered
JetRails
JetRails works well in conjunction with a wide variety of hosting solutions.
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Automattic
Our team manages 4 different brands' websites and before WordPress VIP we were using multiple different hosts including DreamHost and AWS. These were convoluted and didn't offer the enterprise features for our organization that WP VIP was capable of. We also considered Pantheon, but they were not Wordpress-centric enough for the direction we were going.
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Return on Investment
JetRails
  • Saved us time
  • Saved us money
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Automattic
  • Working as a WordPress VIP gold partner has helped our business grow from 12 staff to 28 staff in 2 years. They have brought many projects to the table that are always the right ones for us and they really understand our goals as a business.
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