Likelihood to Recommend The Jira software works well for managing scrum boards and allocating resources to a task. When your Epics and Issues are set up properly, it can give you a good idea of where your team stands and the trajectory of your project. It is not the ideal solution if you need to provide documentation and support to people outside of your product teams or organization. It would benefit from having a public documentation or repository feature.
Read full review Enterprise Architect can be used to capture business requirements, design and management of all successive models, algorithms, process flows/workflows, design of business data objects and other artifacts. The strong point is the ability to link the items in all models with each other, the more time the analysts and designers "invest" into making nice and clearly defined models, the higher the future pay-off by any successive changes to the systems. Enterprise Architect is not a good tool for capturing rather unstructured business requirements, use e.g. Confluence or other solutions instead. EA should comprise the extracted models with very little unstructured information. Management of the changes process should not be done in Enterprise Architect, rather use JIRA/Confluence or similar.
Read full review Pros Running sprints and tracking progress of roadmap, epics, story, task and subtask The user interface is great. It allows tables inside details, have common shortcuts and clean design. Can create custom dashboards and can view data in multiple ways Advanced access rights based on role Read full review Open Architecture - A wide and extensive set of options, plug-ins and customization options make Sparx EA more of a tool kit than just a tool. Most tools allow customization but Sparx EA is built from the ground up with this in mind. Wide variety of formats, lexicons, standards and data import export capabilities allow different roles to interact with the information in different ways. Automated report generation allows architects and designers to spend less taking on word processing and more time on performing architecture and design. Read full review Cons Management of the software is very difficult at times, although has improved. Ability to manage resources is really non-existent, there are some plugins but they are ALL buggy (I've tested them all). Better integration with Trello, would love to see this happen. Right now it's very clumsy. Read full review Needs someone that is very conversant with business modelling terminology Read full review Likelihood to Renew This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.
In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
Dustin Ghia Lead Consultant - Solutions Architect - Software Engineer
Read full review Usability JIRA Software is a pretty complex tool. We have a project manager for JIRA who onboarded us, created our board, and taught us the basics. I think it would have been pretty overwhelming to learn without her. JIRA offers so much functionality that I'm not aware of -- I constantly need to Google or ask others about existing features. Also, although they are all under the Atlassian umbrella, I find it difficult to switch between JIRA Software and Confluence.
Read full review Support Rating Our JIRA support is handled internally by members of our Product Support team. It is not supported by a 3rd party. Our internal support will always sent out notifications for downtime which is usually done on the weekend unless it is required to fix a bug/issue that is affecting the entire company. Downtime is typically 3-4 hours and then once the maintenance is complete, another broadcast email is sent out informing the user community that the system is now available for use.
Read full review The support team of Sparx EA, based in Australia, is always willing to help and give direction.
Read full review Online Training One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
Read full review Implementation Rating Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
Read full review Alternatives Considered Jira Software has more integrations and has more features than many of its competitors. While some of its competitors do have better UI/UX than Jira Software, they have improved this greatly over time. Atlassian also acquired
Trello years ago, so that adds better user interfaces to the system. They do also offer a pretty in-depth library of how to customize the platform that others don't.
Read full review BiZZdesign represents a different new concept to enterprise architecture, its gravity center is not technical modelling, but rather a view on capturing the whole end-user experience or customer journey. It also allows to grasp areas as internal company capabilities, required for adoption/changes and operation of the solution, uses the same Archimate modelling language. This solution is in my opinion a new generation enabling to not only design the solutions, but also manage the whole application portfolio with respect to capabilities and requirement parameters.
Read full review Return on Investment Jira has positively made our company's daily activities much better organized With Jira we can track progress and follow up on tasks Jira has great reporting tools which aggregate various data and give us a good overview of our teams capacity Read full review This program speed up the development process. It generates the actual code with my model classes after modeling Read full review ScreenShots