Chose LogMeIn Resolve
This is the first software that I have used that is like this.
Product | Rating | Most Used By | Product Summary | Starting Price |
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JitBit Help Desk | Small Businesses (1-50 employees) | JitBit Help Desk from JitBit Software is a cloud-based or installed help desk solution with a ticketing system, knowledge base, and related features. | N/A | |
LogMeIn Resolve | N/A | LogMeIn Resolve is an IT management and support solution designed to help organizations take control of their IT infrastructure. The platform combines features like remote monitoring, access, and support with tools such as ticketing, AI-assisted task automation, and patch management. | $29 per month |
JitBit Help Desk | LogMeIn Resolve | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | Discount available for annual pricing. MDM is available as a standalone or as an add-on. Additional endpoints and agents and save up to 20% | ||||||||||||||
More Pricing Information |
JitBit Help Desk | LogMeIn Resolve | |
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Considered Both Products | ![]() JitBit Help Desk No answer on this topic | ![]() LogMeIn Resolve |
Top Pros | No answers on this topic | |
Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Management Tasks |
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Remote Access |
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JitBit Help Desk | LogMeIn Resolve | |
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Small Businesses | Agiloft Service Desk (discontinued) Score 9.0 out of 10 | Panda Systems Management Score 9.4 out of 10 |
Medium-sized Companies | Agiloft Service Desk (discontinued) Score 9.0 out of 10 | NinjaOne Score 9.2 out of 10 |
Enterprises | Front Score 8.8 out of 10 | No answers on this topic |
All Alternatives | View all alternatives | View all alternatives |
JitBit Help Desk | LogMeIn Resolve | |
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Likelihood to Recommend | 8.0 (4 ratings) | 8.2 (106 ratings) |
Likelihood to Renew | - (0 ratings) | 8.8 (15 ratings) |
Usability | - (0 ratings) | 8.7 (87 ratings) |
Availability | - (0 ratings) | 8.9 (2 ratings) |
Performance | - (0 ratings) | 9.0 (1 ratings) |
Support Rating | - (0 ratings) | 8.6 (6 ratings) |
Implementation Rating | - (0 ratings) | 9.1 (4 ratings) |
JitBit Help Desk | LogMeIn Resolve | |
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Likelihood to Recommend | ![]() JitBit Software
| ![]() GoTo (formerly LogMeIn)
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Pros | ![]() JitBit Software
| ![]() GoTo (formerly LogMeIn)
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Cons | ![]() JitBit Software
| ![]() GoTo (formerly LogMeIn)
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Likelihood to Renew | ![]() JitBit Software No answers on this topic | ![]() GoTo (formerly LogMeIn)
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Usability | ![]() JitBit Software No answers on this topic | ![]() GoTo (formerly LogMeIn)
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Reliability and Availability | ![]() JitBit Software No answers on this topic | ![]() GoTo (formerly LogMeIn)
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Performance | ![]() JitBit Software No answers on this topic | ![]() GoTo (formerly LogMeIn)
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Support Rating | ![]() JitBit Software No answers on this topic | ![]() GoTo (formerly LogMeIn)
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Implementation Rating | ![]() JitBit Software No answers on this topic | ![]() GoTo (formerly LogMeIn)
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Alternatives Considered | ![]() JitBit Software
| ![]() GoTo (formerly LogMeIn)
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Return on Investment | ![]() JitBit Software
| ![]() GoTo (formerly LogMeIn)
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ScreenShots | LogMeIn Resolve Screenshots |