TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Jobber

    Score8.6 out of 10
    N/AJobber is field service management software from the company of the same name in Edmonton, Alberta.

    $39

    per month 1 user

    MethodCRM

    Score9.1 out of 10
    N/AMethod:crm is a QuickBooks-integrated, cloud-based CRM platform.

    $35

    per month per user

    Pricing
    JobberMethodCRM
    Editions & Modules
    Core
    $39
    per month 1 user
    Connect (individual)
    $119
    per month 1 user
    Connect
    $169
    per month up to 5 users
    Grow (individual)
    $199
    per month 1 user
    Grow
    $349
    per month up to 10 users
    Plus
    $599
    per month Up to 15 users
    CRM Quick Start
    $35
    per month per user
    CRM Pro
    $59
    per month per user
    CRM Enterprise
    $97
    per month per user
    CRM Multi-Entity
    Custom Quote
    Offerings
    Pricing Offerings
    JobberMethodCRM
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual pricing.Discount available for annual billing.
    More Pricing Information
    Community Pulse
    JobberMethodCRM
    Considered Both Products
    Jobber - Field Service Software
    No answer on this topic
    Method Integration Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    20 Answers
    100%
    Would buy again
    19 Answers
    Delivers good value for the price
    95%
    Delivers good value for the price
    19 Answers
    100%
    Delivers good value for the price
    17 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    20 Answers
    100%
    Happy with the feature set
    19 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    17 Answers
    100%
    Lived up to sales and marketing promises
    15 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    20 Answers
    100%
    Implementation went as expected
    16 Answers
    Features
    JobberMethodCRM
    Sales Force Automation
    Comparison of Sales Force Automation features of Jobber and MethodCRM
    Feature
    Jobber
    -
    Ratings
    MethodCRM
    8.0
    22 Ratings
    2% above category average
    Customer data management / contact management00 Ratings8.322 Ratings
    Workflow management00 Ratings8.320 Ratings
    Territory management00 Ratings1.81 Ratings
    Opportunity management00 Ratings8.320 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings8.920 Ratings
    Contract management00 Ratings8.711 Ratings
    Quote & order management00 Ratings9.118 Ratings
    Interaction tracking00 Ratings9.019 Ratings
    Channel / partner relationship management00 Ratings10.012 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Jobber and MethodCRM
    Feature
    Jobber
    -
    Ratings
    MethodCRM
    10.0
    2 Ratings
    26% above category average
    Case management00 Ratings10.01 Ratings
    Call center management00 Ratings9.92 Ratings
    Help desk management00 Ratings10.01 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Jobber and MethodCRM
    Feature
    Jobber
    -
    Ratings
    MethodCRM
    8.9
    19 Ratings
    14% above category average
    Lead management00 Ratings8.817 Ratings
    Email marketing00 Ratings9.014 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Jobber and MethodCRM
    Feature
    Jobber
    -
    Ratings
    MethodCRM
    7.5
    20 Ratings
    3% below category average
    Task management00 Ratings9.118 Ratings
    Billing and invoicing management00 Ratings10.015 Ratings
    Reporting00 Ratings3.417 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Jobber and MethodCRM
    Feature
    Jobber
    -
    Ratings
    MethodCRM
    7.7
    18 Ratings
    1% above category average
    Forecasting00 Ratings8.09 Ratings
    Pipeline visualization00 Ratings9.017 Ratings
    Customizable reports00 Ratings6.017 Ratings
    Customization
    Comparison of Customization features of Jobber and MethodCRM
    Feature
    Jobber
    -
    Ratings
    MethodCRM
    7.5
    19 Ratings
    2% below category average
    Custom fields00 Ratings6.419 Ratings
    Custom objects00 Ratings6.418 Ratings
    Scripting environment00 Ratings9.212 Ratings
    API for custom integration00 Ratings8.014 Ratings
    Security
    Comparison of Security features of Jobber and MethodCRM
    Feature
    Jobber
    -
    Ratings
    MethodCRM
    8.2
    19 Ratings
    2% below category average
    Single sign-on capability00 Ratings8.117 Ratings
    Role-based user permissions00 Ratings8.319 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Jobber and MethodCRM
    Feature
    Jobber
    -
    Ratings
    MethodCRM
    10.0
    2 Ratings
    28% above category average
    Marketing automation00 Ratings10.02 Ratings
    Compensation management00 Ratings10.02 Ratings
    Platform
    Comparison of Platform features of Jobber and MethodCRM
    Feature
    Jobber
    -
    Ratings
    MethodCRM
    7.4
    15 Ratings
    3% below category average
    Mobile access00 Ratings7.415 Ratings
    Best Alternatives
    JobberMethodCRM
    Small Businesses
    Kickserv
    Score9.3 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    No answers on this topic
    Kintone
    Score9.7 out of 10
    Enterprises
    No answers on this topic
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    JobberMethodCRM
    Likelihood to Recommend
    9.9
    (22 ratings)
    8.3
    (24 ratings)
    Likelihood to Renew
    2.0
    (1 ratings)
    10.0
    (3 ratings)
    Usability
    8.5
    (18 ratings)
    9.0
    (18 ratings)
    Support Rating
    4.0
    (2 ratings)
    10.0
    (19 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    JobberMethodCRM
    Likelihood to Recommend
    Jobber - Field Service Software
    The cost of Jobber is not suitable for a startup - even our company size is hard pressed to squeeze in other areas of business to afford the cost. Zenmaid or other maid-forward services may be better suited since Jobber seems to focus it's offerings on one-off as opposed to recurring services like ours. For business who do in-person estimates like ours, the streamlined estimate feature which causes increased conversion rates makes it worth the cost - as we anecdotally gain more business this way. However, if we switch to an online booking / instant booking model as opposed to in-person estimates, we may not require this feature. Zenmaid has a "gamified" residential booking page that was extremely high converting for us - we received sometimes 30+ inquiries per day due to the ease of use - MANY more completed inquiries than we receive now - but they didn't have a quoting and deposit collection tool - so here we are. If we used their instant booking feature we would have stayed due to the scheduling tool, gap finder, prevention of double booking employees, and cleaning service focus, as well as significantly reduced pricing.
    Read full review
    Method Integration Inc.
    Method[:CRM] is well suited when you have a large company that needs to keep track of customers. It also connects with Quickbooks and that has really been nice for our organization. Our company is small so this really helps us stay on track and build our data base of customers.
    Incentivized
    Read full review
    Pros
    Jobber - Field Service Software
    • The program and schedule is easy to use, operate, and easy to navigate
    • Jobber offers the monthly fee at a very affordable price point
    • Jobber makes it easy for my employees to clock in.
    • Jobber makes it easy for me to adjust time and tailor each employee's Jobber experience
    Incentivized
    Read full review
    Method Integration Inc.
    • The customization team is brilliant!
    • The various integrations, QBO & Gmail, help me keep track of all customer interactions.
    • The more organized I am, the more time I have to take care of my clients!
    • I have nothing but praise for the support team and the rest of the crew at Method.
    Incentivized
    Read full review
    Cons
    Jobber - Field Service Software
    • For us, sometimes doesn't save the data, just gone, especially terrible if you have a data interruption since it has zero offline capability.
    • I think the price is way high now, made the mistake of 'upgrading' and cannot go back.
    • In my experience, way too easy to create a duplicate entry of anything, then near impossible to clean up, unless you notice it immediately.
    • I found no merge functionality. Same client has two entries? Too bad.
    • In my experience, does not work with Xero accounting software, took a long time to figure that out especially since they advertise it and that was why we chose both of them, for the supposed integration. For us, Quickbooks was also a pain.
    • In my experience, the app is unusable, must use the web version on a mobile device.
    • In my experience, the integrated payment processing cannot accept debit in Canada, only credit cards.
    Read full review
    Method Integration Inc.
    • It would be great if we could attach files to a lead or account in general and not just in an activity or opportunity.
    • All custom fields do not show up as options for a view when searching for leads or customers within certain parameters.
    Read full review
    Likelihood to Renew
    Jobber - Field Service Software
    I am anxious to replace it but there will be effort to learn and switch.
    Read full review
    Method Integration Inc.
    The things Method does well - QuickBooks data integration and extreme customization - it does very, very well. If you are looking for a CRM product or any business process automation software that integrates with QuickBooks, you have to look at Method CRM
    Read full review
    Usability
    Jobber - Field Service Software
    Jobber is an easy-to-use and friendly software designed for efficiency. Its interface is well-organized, ensuring that each section is intuitive and accessible. Users can navigate smoothly through tasks, making project management simpler. Overall, Jobber enhances productivity and streamlines operations, making it a valuable tool for various projects.
    Read full review
    Method Integration Inc.
    Method has a great overall "usability". Once we started using the software; it did not take long before we were able to start editing our own web lead forms, email templates, etc. I think there is a learning curve however the learning curve is not bad. Anyone looking for a cloud CRM should start here
    Incentivized
    Read full review
    Support Rating
    Jobber - Field Service Software
    There is hardly an app that covers it all while staying simple and wrapping up the process. From the filing of the request, everything goes smoothly following a natural progression. Reports are insightful, give you an instant overview and easy to understand. In addition, you can easily track any information from those on clients to expense tracking.
    Incentivized
    Read full review
    Method Integration Inc.
    The Customer Support of this app is fantastic. If you ever have any questions they are there to answer you or fix whatever issue that you are having. The FAQ pages are also extremely helpful when you want to learn about the more in-depth qualities this program has to offer.
    Incentivized
    Read full review
    Implementation Rating
    Jobber - Field Service Software
    No answers on this topic
    Method Integration Inc.
    Be available to learn! There is a huge learning curve to this program. You have to be willing to take it all in. Be available to the Method expert and be patient.
    Read full review
    Alternatives Considered
    Jobber - Field Service Software
    Square only allows for scheduling to one person. And my team couldn’t see their schedules. As a cleaning company, I need to let cleaners know what their pay is without them seeing what I’m charging. That’s game changer about Kobber.
    Read full review
    Method Integration Inc.
    We chose Method:CRM for the QuickBooks integration. It was important for us to have integrations that allowed us to view payments, organize our contacts, and manage our sales force. There were some learning curves, however, such as creating activities, leads, customers and making sure our payments were being logged appropriately. I do wish that payments would be added to the calendar automatically so that the sales rep could view and make a phone call letting them know their invoice is due.
    Read full review
    Return on Investment
    Jobber - Field Service Software
    • It has dramatically helped keep us organized
    • It has helped us keep payments taken care of and ensures that we don't miss an invoice
    • It is great for our lead process
    • I would like to see a lead board or line to help keep track of leads
    Read full review
    Method Integration Inc.
    • Method:CRM has probably saved me about 6-10 hours per week over the past few years.
    • It has likely saved our company several hundred hours in the last 10 years.
    • It has specifically saved us countless hours with better data management vs. having separate spreadsheets for keeping track of things.
    Incentivized
    Read full review
    ScreenShots

    MethodCRM Screenshots

    Screenshot of a shared customer list.Screenshot of a customer profile.Screenshot of activity logging.Screenshot of a workflow visualization.Screenshot of the automated sales process.Screenshot of a testimonial.