Likelihood to Recommend It was a great fit while we were a smaller company with simple tasks and jobs. As we grew we realized we needed more from our CRM.
Read full review I already mentioned some specific scenarios in the earlier parts of my review. I'd say that my best experience has been Customer Service. When I was first using Less Annoying CRM and had NEVER BEFORE used any sort of CRM, I was intimidated. Surprisingly, the company had a customer service phone number as well as a way to email them. I contacted them for help initially. They were quick to respond, and were willing to set up appointments to walk me through the setup process. But it was SO EASY! They have been available, friendly, and helpful, every time. They also have a video series that is super-helpful when you're first learning how to use the CRM.
Read full review Pros Training new customers on how to use Adjustable interface Easy to use Works with Quickbooks You can create work orders and invoices through JobNimbus Read full review Simple, intuitive usage Daily agenda emails Ease of moving calendar / action items around, closing out Customer service is extremely responsive, they don't hide behind a "contact us" form on their website as so many companies seem to do. You can readily reach them by phone! Read full review Cons We couldn't adjust what certain things were called (ie what we called "work order" internally were called "job estimates" on JobNimbus) The price went up from when we first started using It lacked in project management options as our company grew in size It wasn't simple to lower the user count; the subscription needed to be changed. Read full review The one thing I was looking for is a place to manage multiple businesses with one project. Like if I am selling a "summer camp guide," I would like to have info for sales in one place with multiple contacts and businesses. LACRM customer service provided a workaround for me by suggesting I set up a specific pipeline for each project and them put each business in there. It is working great and, actually, a much better way to manage the project than I have originally intended. I really don't have anything else to add. LACRM is perfect for us. Read full review Likelihood to Renew We enjoyed JobNimbus while we were a smaller company and our projects didn't have many needs. We've moved on to a larger CRM that can assist and support our team fully.
Read full review Excellent product which meets my needs of a complex industry
Read full review Usability It was simple to use and learn for a semi-tech savvy user
Read full review In a nutshell, lesson on CRM is everything I didn’t even realize that I wanted. The website is so smooth and intuitive, using it in my mobile browser is unbelievably easy and efficient, and the fact that it’s so remarkably easy to use and the website loads so incredibly fast, that for those things alone deserves a 10. Everything else it does is just a bonus. I highly recommend Less Annoying CRM.
Read full review Support Rating Everyone was very helpful when we contacted support
Read full review I happen to be a blind person that uses a screen reader to access software on my computer. Anytime I have had an issue with the Less Annoying CRM software, I have always had a person from customer service either walk me through my issue or send my concerns to their developers that resolve my issues in a timely manner. I highly recommend this software based off of the customer service alone.
Read full review Implementation Rating We had two people, myself included, learn everything we could during the setup of our initial interface setup. We became the "masters" of the software so other employees had someone to go to internally with any issues or questions.
Read full review After explaining that I was moving from
Salesforce and the problems I was encountering, they took over and implemented the data in such a quick and efficient way, I was looking for the other shoe to drop but they did an amazing job so very impressed
Read full review Alternatives Considered We spent 2.5 years with JobNimbus until we got too big for the app. Though it is very customizable, our growing company needed more and decided to move to
monday.com .
Read full review HubSpot has a huge selection of tools, reports, integrations and supports that Less Annoying does not have. It is not comparable in price or functionality - but I am comparing it because it was the last CRM I used before I used Less Annoying, and it made me realize that if you don't need all the bells and whistles, but you just need to track your Customers and manage your leads and you don't want to spend a lot of money, Less Annoying CRM is the way to go.
Read full review Return on Investment JobNimbus did a great job helping us stay organized It gave a great "big Picture" view of our projects It integrated well with other apps we used Read full review Not just storage of information, but utilizing that information to build stronger relationships with clients Because it's web-based, we can be at our desk or on the road and still have the full functionality of the CRM at our fingertips, which helps us keep focusing on sales! Read full review ScreenShots Less Annoying CRM Screenshots