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Join.me (discontinued) vs. KACE Asset Management Appliance

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Join.me (discontinued)

    Score9.8 out of 10
    N/AJoin.me, once acquired by LogMeIn in 2019, was an audio, video, and web conferencing tool targeted at SMBs. Its software can be used across various devices and includes features such as one-click scheduling, personal links, interactive whiteboards, and presenter swapping. It has since been discontinued.

    $10

    per month

    KACE Asset Management Appliance

    Score8.9 out of 10
    N/AKACE Asset Management Appliance (formerly Dell's Asset Manager) from Quest Software is an IT asset management (ITAM) and software asset management (SAM) solution.N/A
    Pricing
    Join.me (discontinued)KACE Asset Management Appliance
    Editions & Modules
    Lite
    $10.00
    Month
    Pro
    $10.00
    Month
    Business
    $10.00
    Month
    No answers on this topic
    Offerings
    Pricing Offerings
    Join.me (discontinued)KACE Asset Management Appliance
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Join.me (discontinued)KACE Asset Management Appliance
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Quest Software
    No answer on this topic
    Key User Insights
    Would buy again
    77%
    Would buy again
    30 Answers
    No answers on this topic
    Delivers good value for the price
    91%
    Delivers good value for the price
    29 Answers
    No answers on this topic
    Happy with the feature set
    85%
    Happy with the feature set
    33 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    20 Answers
    No answers on this topic
    Implementation went as expected
    93%
    Implementation went as expected
    26 Answers
    No answers on this topic
    Features
    Join.me (discontinued)KACE Asset Management Appliance
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Join.me (discontinued) and KACE Asset Management Appliance
    Feature
    Join.me (discontinued)
    7.8
    75 Ratings
    1% below category average
    KACE Asset Management Appliance
    -
    Ratings
    High quality audio8.566 Ratings00 Ratings
    High quality video8.269 Ratings00 Ratings
    Low bandwidth requirements7.059 Ratings00 Ratings
    Mobile support7.336 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Join.me (discontinued) and KACE Asset Management Appliance
    Feature
    Join.me (discontinued)
    7.9
    73 Ratings
    1% below category average
    KACE Asset Management Appliance
    -
    Ratings
    Desktop sharing8.573 Ratings00 Ratings
    Whiteboards7.433 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Join.me (discontinued) and KACE Asset Management Appliance
    Feature
    Join.me (discontinued)
    8.0
    69 Ratings
    2% below category average
    KACE Asset Management Appliance
    -
    Ratings
    Calendar integration8.551 Ratings00 Ratings
    Meeting initiation8.464 Ratings00 Ratings
    Integrates with social media7.121 Ratings00 Ratings
    Record meetings / events8.052 Ratings00 Ratings
    Slideshows8.035 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Join.me (discontinued) and KACE Asset Management Appliance
    Feature
    Join.me (discontinued)
    8.1
    59 Ratings
    0% above category average
    KACE Asset Management Appliance
    -
    Ratings
    Live chat8.759 Ratings00 Ratings
    Audience polling7.720 Ratings00 Ratings
    Q&A7.826 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of Join.me (discontinued) and KACE Asset Management Appliance
    Feature
    Join.me (discontinued)
    8.3
    58 Ratings
    3% above category average
    KACE Asset Management Appliance
    -
    Ratings
    User authentication8.244 Ratings00 Ratings
    Participant roles & permissions8.251 Ratings00 Ratings
    Confidential attendee list8.433 Ratings00 Ratings
    IT Asset Management
    Comparison of IT Asset Management features of Join.me (discontinued) and KACE Asset Management Appliance
    Feature
    Join.me (discontinued)
    -
    Ratings
    KACE Asset Management Appliance
    7.2
    3 Ratings
    7% below category average
    Software and hardware inventory tracking00 Ratings10.03 Ratings
    License management00 Ratings8.03 Ratings
    Asset lifecycle monitoring00 Ratings1.02 Ratings
    Contract management00 Ratings9.03 Ratings
    Asset relationship management00 Ratings8.03 Ratings
    Best Alternatives
    Join.me (discontinued)KACE Asset Management Appliance
    Small Businesses
    ClickMeeting
    Score9.5 out of 10
    No answers on this topic
    Medium-sized Companies
    JioMeet
    Score9.8 out of 10
    KACE Systems Management Appliance
    Score8.9 out of 10
    Enterprises
    Webex Meetings
    Score8.7 out of 10
    KACE Systems Management Appliance
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Join.me (discontinued)KACE Asset Management Appliance
    Likelihood to Recommend
    7.1
    (76 ratings)
    7.0
    (3 ratings)
    Likelihood to Renew
    9.0
    (5 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (7 ratings)
    8.0
    (1 ratings)
    Support Rating
    8.8
    (25 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Join.me (discontinued)KACE Asset Management Appliance
    Likelihood to Recommend
    Discontinued Products
    I would neither recommend nor dissuade anyone from using Join.Me. When it first came on the scene, it was a game-changer as far as providing remote access to other authorized individuals and helped save a great deal of time trying to walk someone less proficient through all the detailed steps of computer repair. However, with the proliferation of Zoom and other conferencing products that also provide built-in remote access through its service, the need for a separate application is now limited and not as essential as its own product.
    Incentivized
    Read full review
    Quest Software
    The KACE Management Appliance does many different things, but does not do them as well as other products. It is an all-in-one system for Asset tracking, software management, ticketing system, Contact management, and reporting. If you require basic functionality for these, then this product will meet your needs. But when you begin needing advanced/granular functions from the appliance, it will fall short.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • No need to download anything to get started. Once you sign up you can get started from within your browser. This is probably the single best feature, its a get up and go solution for video conferencing and you do not need any software for it to work.
    • The one click join a meeting URL is genius. Users who struggle with remembering passwords or invites can just click a link and immediately participate in a meeting which means one email and a couple of clicks and a meeting can start.
    • Good control features - As the main user, you have many control features including deciding who can speak, annotations, screen sharing easily.
    • Screen Recordings to the Cloud - This can save on time when you have had a long conference, you can save a recording to the cloud and download it later.
    Incentivized
    Read full review
    Quest Software
    • Gives you real time data to systems on my network.
    • I can get information on all applications running on devices on my network.
    • I can get information on what systems are not currently patched and up to date with MS and Virus definitions!
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • There should be a complete guide to understand its features before installation because if one feature will be missed then, we can’t get them working properly.
    • Furthermore, there should be high-quality internet for getting its function and it won’t work without good network coverage.
    • I think its interface is a little hard for beginners and is not that user friendly.
    Incentivized
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    Quest Software
    • The UI is clunky and could use a redesign
    • Support is good but sometimes it's hard to get someone right away or a response in a timely manner
    • expand some support beyond dell and others to include something like Microsoft Surfaces, etc.
    • KB articles need a refresh, there are a lot of older things out there that don't apply anymore.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    This platform enables a very high ROI for the solution that it provides to our team to support our end-users.
    Incentivized
    Read full review
    Quest Software
    No answers on this topic
    Usability
    Discontinued Products
    Join.me is one of the easiest programs I've ever used. It's so easy to get it set up and installed and even easier for someone to join a meeting. The controls are very intuitive and labeled appropriately. The UIX makes sense. It's been a reliable product in my app stack-I love it!
    Incentivized
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    Quest Software
    The appliance and software does its job, as it's intended to. There aren't many other bells and whistles. integrates well with MFA (okta), integrates well with KACES SDA. The modules it has will suit most needs. If you have the money in the budge, i'd suggest going with professional services to help with the setup/integration. There are some parts that are cumbersome and may require support. Save yourself the headache
    Incentivized
    Read full review
    Support Rating
    Discontinued Products
    I honestly haven't reached out to their Support team. I get notifications of what they are working on which is good to see, but I haven't directly spoken with any of them. I think my main reason for this is that join.me gives me just what I need (not much more and not much less).
    Incentivized
    Read full review
    Quest Software
    No answers on this topic
    Implementation Rating
    Discontinued Products
    This is a fairly simple product which doesn't require much "implementation" work for our use cases.
    Incentivized
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    Quest Software
    No answers on this topic
    Alternatives Considered
    Discontinued Products
    If you're looking for something basic that handles a little bit of everything when it comes to meetings, screen shares and remote desktop control join.me is a great options. If you're a super user and really wanting a lot of detailed features and rich user interfaces and money is not an issue you may want to consider use specific options.
    Incentivized
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    Quest Software
    We were not able to get SCCM to stabilize and work, it would continually fail to add computers to groups and fail to install programs/updates to computers in a defined group. Continually, user community forums kept recommending to replace it with another solution. JIRA is a much more efficient ticketing system, and we migrated the ticketing system from KACE to JIRA.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • Customer support solution - join.me has made it so much easier to quickly get with a customer and see their trouble and show them a solution. This saves lots of back and forth time and gives the customer more power over owning their solution.
    • More efficient communication - without join.me we would waste time going back and forth on emails or slack trying to get our message across. Join.me lets us quickly show AND tell others what's going on. I honestly don't know how we ever functioned without it.
    Incentivized
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    Quest Software
    • Original investment was very substantial but I believe will be well worth it in the long run!
    • DAM gives us a great view of what happening and whats on out network as far as PC, Laptops and Servers.
    • The reporting function will help with budget proposals to BOS for County Budgets and giving exact numbers of systems and software and devices on the County Domain
    Incentivized
    Read full review
    ScreenShots