Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Join.me (discontinued)
Score 9.8 out of 10
N/A
Join.me, once acquired by LogMeIn in 2019, was an audio, video, and web conferencing tool targeted at SMBs. Its software can be used across various devices and includes features such as one-click scheduling, personal links, interactive whiteboards, and presenter swapping. It has since been discontinued.
$10
per month
MUGA
Score 8.7 out of 10
N/A
MUGA is a web-based video conferencing system built to deliver a real-time communication and collaboration experience. In an era of rapid digitization, globalization of businesses, and geographically dispersed teams, the need for dynamic online meeting solutions has been on the rise. In response to the growing demand, the vendor states they have built MUGA as an all-inclusive virtual conferencing platform for seamless communication, effective collaboration, and better remote workforce…
$5.35
per user
Onstream Meetings
Score 5.0 out of 10
N/A
Onstream Meetings allows users to set up and manage meetings in the cloud. The platform does not require any pre installation, training or configuration. It includes advanced security options, and unlimited monthly meetings. Pricing starts at $19/month for up to 25 participants. Onsteam Meetings has a simple interface for both moderators and participants, and is easy to use. Features include live video & audio streaming, messaging & chat, whiteboard & markup, a content library,…N/A
Pricing
Join.me (discontinued)MUGAOnstream Meetings
Editions & Modules
Lite
$10.00
Month
Pro
$10.00
Month
Business
$10.00
Month
Monthly ( India )
$5.35
per user
Yearly ( India )
$57.82
per user
No answers on this topic
Offerings
Pricing Offerings
Join.me (discontinued)MUGAOnstream Meetings
Free Trial
YesNoNo
Free/Freemium Version
NoNoNo
Premium Consulting/Integration Services
NoNoNo
Entry-level Setup FeeNo setup fee$5.35 per userNo setup fee
Additional Details
More Pricing Information
Community Pulse
Join.me (discontinued)MUGAOnstream Meetings
Features
Join.me (discontinued)MUGAOnstream Meetings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Join.me (discontinued)
7.8
75 Ratings
1% below category average
MUGA
6.8
1 Ratings
15% below category average
Onstream Meetings
10.0
1 Ratings
23% above category average
High quality audio8.566 Ratings8.01 Ratings10.01 Ratings
High quality video8.269 Ratings8.01 Ratings10.01 Ratings
Low bandwidth requirements7.059 Ratings7.01 Ratings10.01 Ratings
Mobile support7.336 Ratings4.01 Ratings10.01 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Join.me (discontinued)
7.9
73 Ratings
0% below category average
MUGA
6.5
1 Ratings
19% below category average
Onstream Meetings
10.0
1 Ratings
23% above category average
Desktop sharing8.573 Ratings7.01 Ratings10.01 Ratings
Whiteboards7.433 Ratings6.01 Ratings10.01 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Join.me (discontinued)
8.0
69 Ratings
2% below category average
MUGA
7.3
1 Ratings
11% below category average
Onstream Meetings
10.0
1 Ratings
20% above category average
Calendar integration8.551 Ratings7.01 Ratings00 Ratings
Meeting initiation8.464 Ratings7.01 Ratings10.01 Ratings
Integrates with social media7.121 Ratings00 Ratings00 Ratings
Record meetings / events8.052 Ratings9.01 Ratings10.01 Ratings
Slideshows8.035 Ratings6.01 Ratings10.01 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Join.me (discontinued)
8.1
59 Ratings
0% above category average
MUGA
7.0
1 Ratings
14% below category average
Onstream Meetings
10.0
1 Ratings
21% above category average
Live chat8.759 Ratings8.01 Ratings10.01 Ratings
Audience polling7.720 Ratings00 Ratings10.01 Ratings
Q&A7.826 Ratings6.01 Ratings00 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Join.me (discontinued)
8.3
58 Ratings
3% above category average
MUGA
10.0
1 Ratings
22% above category average
Onstream Meetings
10.0
1 Ratings
22% above category average
User authentication8.244 Ratings10.01 Ratings10.01 Ratings
Participant roles & permissions8.251 Ratings10.01 Ratings10.01 Ratings
Confidential attendee list8.433 Ratings10.01 Ratings10.01 Ratings
Best Alternatives
Join.me (discontinued)MUGAOnstream Meetings
Small Businesses
Whereby
Whereby
Score 9.9 out of 10
Whereby
Whereby
Score 9.9 out of 10
Whereby
Whereby
Score 9.9 out of 10
Medium-sized Companies
JioMeet
JioMeet
Score 9.8 out of 10
JioMeet
JioMeet
Score 9.8 out of 10
JioMeet
JioMeet
Score 9.8 out of 10
Enterprises
Webex Meetings
Webex Meetings
Score 8.6 out of 10
Webex Meetings
Webex Meetings
Score 8.6 out of 10
Webex Meetings
Webex Meetings
Score 8.6 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
Join.me (discontinued)MUGAOnstream Meetings
Likelihood to Recommend
7.1
(76 ratings)
8.0
(1 ratings)
5.0
(1 ratings)
Likelihood to Renew
9.0
(5 ratings)
-
(0 ratings)
-
(0 ratings)
Usability
10.0
(7 ratings)
8.0
(1 ratings)
-
(0 ratings)
Support Rating
8.8
(25 ratings)
3.0
(1 ratings)
-
(0 ratings)
Implementation Rating
10.0
(2 ratings)
-
(0 ratings)
-
(0 ratings)
User Testimonials
Join.me (discontinued)MUGAOnstream Meetings
Likelihood to Recommend
Discontinued Products
I would neither recommend nor dissuade anyone from using Join.Me. When it first came on the scene, it was a game-changer as far as providing remote access to other authorized individuals and helped save a great deal of time trying to walk someone less proficient through all the detailed steps of computer repair. However, with the proliferation of Zoom and other conferencing products that also provide built-in remote access through its service, the need for a separate application is now limited and not as essential as its own product.
Read full review
Kyyba Innovations
It is great for international use. It has good features, and the security is above and beyond. The service level if I/we have a problem could be better as their customer service is not quick to respond, but other than the occasional glitch, it is the best platform we have experienced and much better than MS Teams. Ease of use - easy set up for new employees inside the co and out.
Read full review
Onstream Media
There are other services offered for free with more integration to existing infrastructure.
Read full review
Pros
Discontinued Products
  • No need to download anything to get started. Once you sign up you can get started from within your browser. This is probably the single best feature, its a get up and go solution for video conferencing and you do not need any software for it to work.
  • The one click join a meeting URL is genius. Users who struggle with remembering passwords or invites can just click a link and immediately participate in a meeting which means one email and a couple of clicks and a meeting can start.
  • Good control features - As the main user, you have many control features including deciding who can speak, annotations, screen sharing easily.
  • Screen Recordings to the Cloud - This can save on time when you have had a long conference, you can save a recording to the cloud and download it later.
Read full review
Kyyba Innovations
  • Reliability
  • Good connection
  • Security
  • Ease of use - easy set up for new employees inside the co and out
Read full review
Onstream Media
  • Easy to use
  • Easy to setup
  • Friendly UI
Read full review
Cons
Discontinued Products
  • There should be a complete guide to understand its features before installation because if one feature will be missed then, we can’t get them working properly.
  • Furthermore, there should be high-quality internet for getting its function and it won’t work without good network coverage.
  • I think its interface is a little hard for beginners and is not that user friendly.
Read full review
Kyyba Innovations
  • Connectivity at times there are speed + connection issues
  • Price - at times our invoice is different than expected and it is tough to reconcile
  • Service - difficult to get someone on the phone for customer service needs
Read full review
Onstream Media
  • Integration with existing services
  • With company moving toward VoIP solution this becomes obsolete as we get the same service already included in the price of VoIP and we also do get this ability for free through Office 365 (online version, no dial-in)
Read full review
Likelihood to Renew
Discontinued Products
This platform enables a very high ROI for the solution that it provides to our team to support our end-users.
Read full review
Kyyba Innovations
No answers on this topic
Onstream Media
No answers on this topic
Usability
Discontinued Products
Join.me is one of the easiest programs I've ever used. It's so easy to get it set up and installed and even easier for someone to join a meeting. The controls are very intuitive and labeled appropriately. The UIX makes sense. It's been a reliable product in my app stack-I love it!
Read full review
Kyyba Innovations
Easy to use and very few complaints. But the usability on the front end was not easy as we had difficult setting up the contract and thus the first call. Timing was urgent and it took too long to get a rep to call us back and that put us in a bind and we had to use another web product
Read full review
Onstream Media
No answers on this topic
Support Rating
Discontinued Products
I honestly haven't reached out to their Support team. I get notifications of what they are working on which is good to see, but I haven't directly spoken with any of them. I think my main reason for this is that join.me gives me just what I need (not much more and not much less).
Read full review
Kyyba Innovations
We have tried to reach out a few times and the cust service dept was inept. Slow to get to and when we did get through they were not bright folks. Thankfully we haven't had to call them often. But it is a security and long term concern that as we expand our need, will they be there for us? That is a remaining question. A
Read full review
Onstream Media
No answers on this topic
Implementation Rating
Discontinued Products
This is a fairly simple product which doesn't require much "implementation" work for our use cases.
Read full review
Kyyba Innovations
No answers on this topic
Onstream Media
No answers on this topic
Alternatives Considered
Discontinued Products
If you're looking for something basic that handles a little bit of everything when it comes to meetings, screen shares and remote desktop control join.me is a great options. If you're a super user and really wanting a lot of detailed features and rich user interfaces and money is not an issue you may want to consider use specific options.
Read full review
Kyyba Innovations
No comparison. MUGA was the best solution and the best technology. It was an easy decision. The biggest challenge was getting a contract and securing ourselves as a customer to get the very first video set up and to get a call back on a few insurance/cyber security questions answered before we had our first official call.
Read full review
Onstream Media
I have selected because at the time Skype for Business was horrible and we did not have 3CX at the time. We have acquired 3CX which is great and Skype for Business improved tremendously.
Read full review
Return on Investment
Discontinued Products
  • Customer support solution - join.me has made it so much easier to quickly get with a customer and see their trouble and show them a solution. This saves lots of back and forth time and gives the customer more power over owning their solution.
  • More efficient communication - without join.me we would waste time going back and forth on emails or slack trying to get our message across. Join.me lets us quickly show AND tell others what's going on. I honestly don't know how we ever functioned without it.
Read full review
Kyyba Innovations
  • Great return. It has come in handy for our customers to use it also
  • Great for new employees
  • Good for last minute set-up calls with customers
Read full review
Onstream Media
  • There is no need to purchase new service where you may already have existing service that includes the very same thing
  • It is great for small businesses that need this for presentations, support, etc.
Read full review
ScreenShots

MUGA Screenshots

Screenshot of Login pageScreenshot of Home pageScreenshot of meeting pageScreenshot of Recording tab