Jotform vs. pdfFiller

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jotform
Score 8.5 out of 10
N/A
Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security. It doesn’t matter what type of…
$0
pdfFiller
Score 9.0 out of 10
N/A
pdfFiller is a cloud-based platform with a comprehensive digital toolkit used to handle PDFs, and to edit, sign, store, manage, and collaborate on documents. Documents are stored in the cloud and can be accessed anytime, anywhere, without worrying about losing data.
$8
per month (annual commitment) per user (minimum 20 users)
Pricing
JotformpdfFiller
Editions & Modules
Free
$0.00
Bronze
$34.00
Monthly
Silver
$39.00
Monthly
Gold
$99.00
Monthly
Enterprise
Custom
Basic for Enterprise
$8
per month (annual commitment) per user (minimum 20 users)
Premium for Enterprise
$10
per month (annual commitment) per user (minimum 10 users)
Basic
$20
per month single user
Plus
$30
per month single user
Premium
$40
per month single user
Offerings
Pricing Offerings
JotformpdfFiller
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional DetailsUp to a 70% discount on individual plans for annual billing.
More Pricing Information
Community Pulse
JotformpdfFiller
Considered Both Products
Jotform
Chose Jotform
Jotform is a more robust product. It offers more options for document creation and distribution. Very competitive pricing and much more cost effective than other products used.
Chose Jotform
Like I've mentioned previously, their branching logic is just not as sophisticated and can't do as much as I would like it to. Jotform lets you input specific data into a field based off different answers. This is great because it cuts down on how much a user actually has to …
Chose Jotform
Jotform is so much better than google sheets. You get the info right to your email as opposed to having to log into google sheets to get it.
Chose Jotform
Docusign did not allow you to create a template or provide templates, Textedly did not allow you to upload documents and/or modify.
Chose Jotform
Jotform is really just superior. More robust options and more flexability.
Chose Jotform
Jotform works better for our small business with the excellent free features
Chose Jotform
Not used any other products besides Google Forms.
Chose Jotform
Jotform is easier for the customers to use. They don't require any plug-ins or special procedures to be able to fill out the form and send it back to us. Adobe was more steps, and didn't always work as we expected. Making changes to the forms were also difficult after the fact.
Chose Jotform
More question types, conditions, calculated fields.
Chose Jotform
Allows anyone to use this platform
Chose Jotform
Jotform is so much more versatile that Google Forms, which we originally used. Google Forms was blocked by some of our users, where we have not had that problem with Jotform.
Chose Jotform
Jotform is an all-inclusive platform. Google lacks the features, templates, and form fields that are crucial in a form builder for any business. The branding and customization is a level far above what Google offers. I wouldn't go back to Google after working with Jotform as I …
Chose Jotform
Jotform looks more professional when the form is complete, I like being able to have questions side by side and on cards, as opposed to the stacked option google forms provides. I also like the logo addition and customisation options on Jotform. But the main advantage over …
Chose Jotform
I think it's better than mailchimp. Similar to Zapier in that it's just very sleak and user friendly but Jotform even more so. Wix is awesome too to be fair but yeah I'd say Jotform is up there with all of these. Better than mailchimp which can be really frustrating for me. …
Chose Jotform
API integration is smooth and possibility of customization are really really complete. Above all also the final user does not have problem in using the form
Chose Jotform
Google Forms and Microsoft SharePoint
Chose Jotform
We just cannot compare. Jotform is way ahead of the others: much more customization, options, logic... Jotform is just way better.
Chose Jotform
Docusign is more well known for signing legal documents across large enterprise but it was difficult to setup and get started on. Compared to Docusign, Jotform was much easier to build, design and create our first form which we were able to embed on our website straight away. …
Chose Jotform
Jotform's free tier seems stronger than some of the entry-level tiers of other products, which is why we decided to test it.
pdfFiller
Chose pdfFiller
I have not used other products - PDFfiller was the first one I tried and have kept my annual subscription active since it was so easy to use.
Chose pdfFiller
Works great. Filling out pdfs used to be a pain in the rear. PDFfiller is a great app and defiantly makes my life a lot easier. Some of the other apps can be a real pain in the rear. It’s just east to use what can I say. I can imagin my phone without it.
Chose pdfFiller
There are SO many options for this category. What I will say is that I am not always in control nor am I always able to suggest going PDF. People have their rhymes and reasons foro why they use what they do.
My next most frequently used option is DocuSign, which by all means is …
Chose pdfFiller
i have never looked for a similar product. i didnt even know similar products existed!
Chose pdfFiller
I have never been sent a legal document via PDFfiller, only Docusign. We only use Docusign for legal and accounting matters because that is what our accountant, solicitor and real estate agent choose to use.
It is my understanding that Docusign is more appropriate for contracts …
Chose pdfFiller
This is my first time using a service like this. I chose this because it was what a previous coworker used to do the job i am doing now. I would not change services as PDFfiller is very easy to use and navigate.
Chose pdfFiller
I've not had to try any others. I was fortunate to stumble on PDFfiller as my first choice and I've never had to use anything else.
Chose pdfFiller
They only other one I looked into (but didn't use) was the editor made by Adobe. The price was prohibitive for a small business like mine.
Chose pdfFiller
I find it much easier to use and more user friendly than Adobe Acrobat
Chose pdfFiller
I have not used many others but in my field there are real estate specific options like Glide or Homelight that offer pdf editing but I don't think they offer as much editing features I need and is not as smooth to operate.
Chose pdfFiller
I googled filling a PDF over 5 years ago, this is the first software that came up. It has been so helpful, easy to use and reasonably priced, we have not looked elsewhere.
Chose pdfFiller
Easier for a small practice and more cost effective
Chose pdfFiller
Docusign is very limited in my opinion. The software itself is also very clunky and skips around too much for my brain to handle. The UI is also confusing and looks sort of pieced together.
Chose pdfFiller
PDFfiller is much less expensive than DocuSign and you will get more for your money. Docusign charges a ton of money for their product. PDFfiller can do basically the same thing.
Chose pdfFiller
I like this better than Adobe but not as much as DocuSign mainly b/c DocuSign is more readily accepted for electronic signature and also DocuSign has better name recognition.
Chose pdfFiller
Adobe isn't user-friendly in my opinion. I can't save a pdf easily when I want to only select certain pages. PDFfiller is much faster and does everything I need and the interface makes more sense to me.
Chose pdfFiller
I have only sued PDFfiller as it met my needs at the time and the price was awesome!
Chose pdfFiller
Honestly, I'm not sure I could assert that PDFfiller is necessarily better than the competition. It's definitely adequate enough for the tasks I need it for that I quit looking for another service to use.
Features
JotformpdfFiller
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Jotform
7.9
Ratings
1% below category average
pdfFiller
-
Ratings
Survey templates8.80 Ratings00 Ratings
Themes7.60 Ratings00 Ratings
Custom logo/branding7.40 Ratings00 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Jotform
9.3
Ratings
9% above category average
pdfFiller
-
Ratings
Changes to live survey9.50 Ratings00 Ratings
Question design help9.50 Ratings00 Ratings
Multiple question types8.80 Ratings00 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Jotform
9.7
Ratings
15% above category average
pdfFiller
-
Ratings
Survey logic flexibility9.70 Ratings00 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Jotform
8.5
Ratings
5% above category average
pdfFiller
-
Ratings
Response tracking8.20 Ratings00 Ratings
Data export9.10 Ratings00 Ratings
Standard reports8.00 Ratings00 Ratings
Custom reports8.40 Ratings00 Ratings
Analytics8.80 Ratings00 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Jotform
9.3
Ratings
7% above category average
pdfFiller
-
Ratings
Access controls9.30 Ratings00 Ratings
Compliance9.30 Ratings00 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Jotform
8.3
Ratings
3% above category average
pdfFiller
-
Ratings
Vendor-offered crowdsourcing7.40 Ratings00 Ratings
Respondent restrictions9.30 Ratings00 Ratings
Best Alternatives
JotformpdfFiller
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Score 9.3 out of 10
Square 9 Softworks
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Score 9.3 out of 10
Medium-sized Companies
Qualaroo
Qualaroo
Score 7.0 out of 10
MSB Docs
MSB Docs
Score 9.4 out of 10
Enterprises
Verint Voice of the Customer
Verint Voice of the Customer
Score 9.2 out of 10
M‑Files
M‑Files
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
JotformpdfFiller
Likelihood to Recommend
8.4
(0 ratings)
9.1
(0 ratings)
Likelihood to Renew
9.4
(0 ratings)
9.1
(0 ratings)
Usability
8.6
(0 ratings)
9.1
(0 ratings)
Support Rating
7.4
(0 ratings)
9.1
(0 ratings)
Implementation Rating
8.9
(0 ratings)
9.1
(0 ratings)
Ease of integration
9.1
(0 ratings)
-
(0 ratings)
User Testimonials
JotformpdfFiller
Likelihood to Recommend
With a vast selection of pre-designed templates to choose from, ranging from event registrations to customer feedback surveys, JotForm caters to a broad spectrum of needs. Each template is fully customizable, allowing you to align the form's aesthetics with your brand identity effortlessly. JotForm has arrived to streamline and elevate your processes to a whole new level.
Read full review
Honestly, everyone should know about PDF filler. But then again, its my little secret, lol. I love the fact that I can make edits to PDF seamlessly and professionally. I also love the fact that the documents i need to fill out, sign and return look great. Not like i printed them and then tried to use a phone scanner to send them back. PDF filler is what allows me to travel without a printer
Read full review
Pros
  • The ease of use is my favorite part of the Jotform. You don't have to be an IT guru to use it, but the results of your creation will surely make people think you are.
  • Jotform keeps all my event request organized and accurate.
  • Editing forms is done with ease.
Read full review
  • Its user interface makes it a very easy-to-operate app. Without having adequate technical knowledge any user can operate it easily.
  • It works very fine on adding text on any part of a PDF document and It also allows users to delete pre written text from a pdf file.
  • It can also convert PDF files in other office formats with good quality.
Read full review
Cons
  • I would love for Jotform to offer an a la carte for some of the products like maybe we pay for more form views and submissions but not all the other stuff.
  • Flexibility in css.
  • More options in the name field, maybe I want the last name first or for it to be a full one entry box.
  • A phone number entry field.
Read full review
  • Manually resending the document was a feature that seems to have been taken away.
  • Templates for Send To Sign letters. I basically have to type the same information over and over again each time. I was hoping that it would save it but it doesn't seem to have that function
  • Signer cannot save the document once it has been signed. I have to make sure that there is a note within the email that states that I will send them a copy.
  • Wish it had a way to send me a copy of the email I sent.
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Likelihood to Renew
It's exceptional software
Read full review
I will always be a faithful PDFfiller customer. The product has saved me a lot of time over the years and I find a great deal of value in the platform. If I move on to another company someday, PDFfiller will be going with me wherever I go.
Read full review
Usability
It is very user-friendly and intuitive. The interface is very simple and straightforward. The elements are easily accessible even without having any prior knowledge of the interface. The customer support is incredibly awesome. They respond to you within 24-48hrs tops. They also provide a list of questions and answers that have already been asked.
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I don't fully understand all the features and I could probably be using it better, especially the templates. The organisation of exisiting files could be better (ie similar to folders on a pc/laptop). I haven't really invested much time into exploring it further than filling out forms; There possibly is an organisation solution I haven't discovered yet
Read full review
Support Rating
Their support is truly awful and negligent [in my opinion]. It's rare for me to get so mad as to write a review about it but given what we do, I think it's necessary to document it. We work in mental health and having client data [transmitted] through the API correctly can be a matter of life and death for someone in crisis. We have had repeated issues with this in JotForm and reset the integration multiple times and yet it continues. [In my experience] tags don't transmit, complete contacts are absent, or parts of data [are] missing despite being mapped. [Again, per my experience] their support will initially respond and then you hear nothing. It's been a huge issue and we are leaving them as a result. [I feel] it's truly infuriating and negligent.
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If you need help, you can easily search for it and find online tutorials that walk you through how to do specific things step by step. You do not have to read a 20 page manual or sit for a 10 hour training session, it is refreshing that you can take it at your own pace and learn things as you need to
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Implementation Rating
Had to opt for Jotform to open in a separate window for some of my phones as being intergrated into my own site caused restricted viewing problems on some devices like mobiles.
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When I was hired on by my current company I was already a paying customer, so I just brought it with me. Once I showed our President/Founder how simple it was to use for our contracts, agreements, and NDAs, it has been a staple in our company ever since. That was almost 3 years ago. We've closed quicker because of the speed at which we can turn signed docs around.
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Alternatives Considered
Compared to Google and Microsoft, Jotform has a lot more features. I particularly love the e-signature because it makes the form feel more trustworthy for our team.
When compared to the other form builders, it is frankly too expensive for us to use them, while Jotform has just enough features for casual users like us.
Read full review
There are SO many options for this category. What I will say is that I am not always in control nor am I always able to suggest going PDF. People have their rhymes and reasons foro why they use what they do. My next most frequently used option is DocuSign, which by all means is a top performer as well. The ease and universal comfort of PDF Filler resonate on a higher level of subconscious use globally so it becomes second nature like using text messages to video conferencing
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Return on Investment
  • It saved me time. Within minutes I was able to create and share forms to collect demographic data.
  • While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
  • I could not easily identify what new information was provided in a resubmission by a respondent.
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  • Achieved significant ROI immediately, by freeing up our sales staff to actually sell (show properties, prospect new clients, list new houses), rather than spending time printing/scanning/manually completing forms, documents, and legal agreements.
  • Huge quality of life improvement immediately felt by our entire team that uses the application
Read full review
ScreenShots

Jotform Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

pdfFiller Screenshots

Screenshot of the PDF editorScreenshot of fillable fields in pdfFillerScreenshot of the dashboardScreenshot of where to share documents and request eSignatures